W TIMES SQUARE

1567 Broadway, Manhattan, NY 10036 United States (USA)
View Map Reservations: 1-800-230-4134
4.5 Star Downtown Hotel in New York County
40.75936-73.98512
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Very Good
4.0/ 5

Based on 3231 guest reviews

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  • The Avg. Group Discount is 30.4%!
  • Hotel has 509 rooms
  • 57 floors in hotel
  • 43 suites in hotel
  • Check in time: 3:00PM
  • Check out time: 12:00PM
  • Groups & Meetings rating of 9.2/10
  • Hotel has 6 meeting rooms

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Room Types

Check Rates 1 King :50pct Off Upgrade Sale For Limited Time Only: Book Now and Upgrade Your Stay For Half The St
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Check Rates 1 King :amp Up Your Escape Includes USD 50 Credit For Every 2 Night Stay To Be Used in Hotel Outlets
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Check Rates 1 King :biggest Sale Of The Year Limited Time Offer Book By Dec 6 : Wonderful Room: with Signature B
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Check Rates 1 King :connect Indulge Save Guaranteed Upgrade and Complimentary Wireless Cool Corner Room Non Smok
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Check Rates 1 King :connect Indulge Save Guaranteed Upgrade and Complimentary Wireless Spectacular Non Smoking:
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Check Rates 1 King :connect Indulge Save Guaranteed Upgrade and Complimentary Wireless Ultra Cool Corner Non Smo
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Check Rates 1 King :extreme Wow Package 1500 Sq Feet King Bed in Masuiter Bedroom Soaker Tub in Masuiter Bath 2
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Check Rates 1 King :flexible Rate Extreme Wow Suite Non Smoking: Top Floor: Panoramic New York City View: Lrg Li
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Check Rates 1 King :flexible Rate Fantastic Suite Non Smoking: Floors 15 39: Broadway View: Separate Living Room
Non-Smoking
Check Rates 1 King :flexible Rate Marvelous Suite Non Smoking: New York City Skyline View: High Floor Above 35th
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Check Rates 1 King :flexible Rate Spectacular Non Smoking: with Signature Bed: Upper Floor: Floors 18 57: Spg Ap
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Check Rates 1 King :flexible Rate Wonderful Room: with Signature Bed: Floors 10 25: Spg App Mobile Room Key: Wal
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Check Rates 1 King :prepaid Rate with Breakfast : Wonderful Room: with Signature Bed:
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Check Rates 1 King :w Play Package Includes 2 Cocktails and Daily Valet Parking For 1 Vehicle Not Including in a
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Check Rates 2 Double Beds :flexible Rate Wonderful Room: with Signature Bed: Floors 10 25: Spg App Mobile Room K
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Check Rates 2 Double Beds :w Play Package Includes 2 Cocktails and Daily Valet Parking For 1 Vehicle Not Includi
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Check Rates Cool Corner: Hudson River and Broadway View
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Check Rates Cool Corner: Hudson River and Broadway View (Inl $20 Starbucks Gift Card)
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Check Rates Cool Corner: Hudson River and Broadway View 2 Complimentary Drinks Valet Parking
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Check Rates Cool Corner: Hudson River and Broadway View Cyber Sale
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Check Rates Double Room (Sole Use) Room Only
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Check Rates Fantastic Suite
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Check Rates Fantastic Suite (Inl $20 Starbucks Gift Card)
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Check Rates Fantastic Suite 2 Complimentary Drinks Valet Parking
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Check Rates Fantastic Suite Cyber Sale
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Check Rates Single Room Room Only
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Check Rates Spectacular Room 1 King Bed
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Check Rates Spectacular Room 1 King Bed (Inl $20 Starbucks Gift Card)
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Check Rates Spectacular Room 1 King Bed 2 Complimentary Drinks Valet Parking
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Check Rates Spectacular Room 1 King Bed Cyber Sale
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Check Rates Spectacular Room 2 Double Beds
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Check Rates Spectacular Room 2 Double Beds (Inl $20 Starbucks Gift Card)
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Check Rates Spectacular Room 2 Double Beds 2 Complimentary Drinks Valet Parking
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Check Rates Spectacular Room 2 Double Beds Cyber Sale
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Check Rates Twin Room (Sole Use) Room Only
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Check Rates Ultra Cool Corner: Times Square and Broadway View
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Check Rates Ultra Cool Corner: Times Square and Broadway View (Inl $20 Starbucks Gift Card)
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Check Rates Ultra Cool Corner: Times Square and Broadway View 2 Complimentary Drinks Valet Parking
Non-Smoking
Check Rates Ultra Cool Corner: Times Square and Broadway View Cyber Sale
Non-Smoking
Check Rates Wonderful Room 1 King Bed
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Check Rates Wonderful Room 1 King Bed (Inl $20 Starbucks Gift Card)
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Check Rates Wonderful Room 1 King Bed 2 Complimentary Drinks Valet Parking
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Check Rates Wonderful Room 1 King Bed Cyber Sale
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Check Rates Wonderful Room 2 Double Beds
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Check Rates Wonderful Room 2 Double Beds (Inl $20 Starbucks Gift Card)
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Check Rates Wonderful Room 2 Double Beds 2 Complimentary Drinks Valet Parking
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Check Rates Wonderful Room 2 Double Beds Cyber Sale
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Check Rates Wonderful Room with 2 Double Beds
Non-Smoking

Local Attractions

W Times Square is our sleekest product. It is in the heart of the Theatre District in NY Times Square at 47th/Broadway. This is a great location for people looking to experience everything energetic in the city.This is it. The Big Apple. Times Square. People everywhere. Hustling. Bustling. The pulse of the city. Alive. Feel the energy as you make your way to the newest W in New York. Welcome to W New York - Times Square. Steps away from Broadway theaters, Fifth Avenue Shopping and international businesses.

Summary of Verified Reviews

Good to know

  • Wonderful sightseeing

    “In the heart of Time Square” “Right in the middle of Time Square”

  • Unpleasant entrance area

    “Lobby by checkin extremely noisy” “Elevators not working, loud”

  • Modern Hotel

    “New Lobby bar” “Very nice modern decor”

  • Poor bathroom

    “Broken sink” “Bathroom door was broken”

Review highlights

Location

95/100
545 reviews

Great location with good access by car. Great sightseeing, restaurants and shopping nearby. Close to public transport.

“Superb location” “Fabulous location” “Location was fantastic”

Food

89/100
74 reviews

Delicious food.

“Food and staff were fabulous” “Fantastic entrance & dining” “Bar and restaurant were great”

Service

79/100
565 reviews

Friendly, somewhat professional service and OK housekeeping. Reception and bar service are as expected. Room service is poor.

“Front desk staff was apologetic” “Staff was amazing and helpful” “Concierge service is top notch”

Vibe

65/100
279 reviews

OK vibe and a friendly atmosphere. Modern Hotel. Unpleasant entrance area. Stylish Hotel. Luxurious Hotel. Luxury hotel. Great for partying. Nice boutique hotel.

“Luxurious corner room” “Lobby by checkin extremely noisy” “Elevators not working, loud”

Bar

60/100
79 reviews

So-so bar with mediocre drinks. Standard beverage prices. Bar service is acceptable.

“Free champagne” “Free drink” “Enjoy a martini”

Cleanliness

60/100
159 reviews

Room and bathroom cleanliness is lacking. Clean hotel facilities.

“Rug was stained” “Floors were dirty” “Beds were very comfortable and clean”

Room

56/100
655 reviews

Rooms are small, slightly outdated, and more or less clean, with so-so beds. Small rooms and dirty bathrooms. Great view. Rooms lacking maintenance with bad furniture and kitchenettes.

“Fantastic Suite for our family of 4” “Mirror was cracked” “First room was dilapidated”

Amenities

52/100
230 reviews

Unimpressive grounds and mediocre building. Uninspiring entrance area, but updated facilities. Beautiful architecture.

“Lobby by checkin extremely noisy” “Loud music in common areas” “Elevators not working, loud”

Comfort

50/100
300 reviews

Small, uncomfortable, noisy rooms with tiny bathrooms. Average beds.

“Ac did not work” “Fan didn't work” “Loud music in common areas”

Wellness

43/100
18 reviews

Poor wellness & sports facilities. Average fitness area.

“No spa” “Work out room was quite ordinary” “No indoor swimming pool , sauna, gym”

Breakfast

43/100
36 reviews

Overpriced, subpar breakfast.

“Poor breakfest” “No breakfast option” “No breakfast”

Value

38/100
193 reviews

Poor value for money. WiFi and breakfast pricey. Standard beverage prices.

“Expensive wi-fi” “Over priced mini bar” “Bar drinks expensive”

WiFi

37/100
73 reviews

Poor, over-priced WiFi.

“Expensive wi-fi” “Expensive in-room wifi” “Internet is getting so OLD”

Pool

11/100
9 reviews

Bad pool.

“No indoor swimming pool , sauna, gym” “No pool”

Ranked top 58% by couples, with a score of 77

Good to know

  • Beautiful architecture

    “Modern decor” “Very nice modern decor”

  • Clean hotel facilities

    “Very clean facilities” “Clean and modern hotel”

  • Great view

    “Spectacular views of Times Square” “Amazing views from room”

  • Friendly atmosphere

    “Calming atmosphere inside” “Trendy style of the hotel”

Review highlights

Location

95/100
101 reviews

Great location with excellent sightseeing.

“Superb location” “Fabulous location” “Location was fantastic”

Food

89/100
10 reviews

Delicious food.

“Food and staff were fabulous” “Fantastic entrance & dining” “Bar and restaurant were great”

Service

69/100
95 reviews

Friendly, more-or-less professional service, and so-so reception.

“Front desk staff was apologetic” “Lobby by checkin extremely noisy” “Not much counter”

Vibe

63/100
43 reviews

OK vibe and a friendly atmosphere. Unpleasant entrance area. Stylish Hotel.

“Calming atmosphere inside” “Luxurious corner room” “Lobby by checkin extremely noisy”

Bar

63/100
14 reviews

Standard bar.

“Champagne free of charge” “Complimentary drinks” “Enjoy a martini”

Cleanliness

60/100
29 reviews

Room cleanliness is acceptable. Clean hotel facilities.

“Some stains on the carpet” “Floors were dirty” “Beds were very comfortable and clean”

Room

60/100
104 reviews

Views are good, menus are average, and rooms are acceptably clean. Rooms are small and badly-maintained with bad furniture and bathrooms.

“Fantastic Suite for our family of 4” “Corner rooms are excellent” “Carpet was worn”

Comfort

51/100
41 reviews

Beds are decent and generally comfortable. Small, loud rooms.

“Fan didn't work” “Loud music in common areas” “Elevators not working, loud”

Amenities

48/100
30 reviews

Poor buildings and an uninspiring entrance area. Beautiful architecture.

“Lobby by checkin extremely noisy” “Loud music in common areas” “Elevators not working, loud”

Breakfast

44/100
7 reviews

Bad breakfast.

“Poor breakfest” “No breakfast option” “No breakfast”

Value

34/100
41 reviews

Poor value for money. Internet is expensive.

“Expensive wi-fi” “Over priced mini bar” “Bar drinks expensive”

WiFi

34/100
16 reviews

Poor, over-priced WiFi.

“Expensive wi-fi” “Expensive in-room wifi” “Internet is getting so OLD”

Ranked top 54% by families, with a score of 76

Good to know

  • Expensive breakfast

  • Noisy

    “Lobby by checkin extremely noisy” “Renovations noisy”

  • Bad breakfast

    “Poor breakfest” “No breakfast option”

  • Internet is expensive

    “Expensive wi-fi” “Expensive in-room wifi”

Review highlights

Location

95/100
70 reviews

Great location with excellent sightseeing.

“Superb location” “Fabulous location” “Location was fantastic”

Service

77/100
76 reviews

Friendly, more-or-less professional service, and so-so reception.

“Front desk staff was apologetic” “Staff was amazing and helpful” “Concierge service is top notch”

Vibe

62/100
37 reviews

OK vibe and a friendly atmosphere. Unpleasant entrance area. Relatively modern hotel. Stylish Hotel.

“Luxurious corner room” “No other atmosphere” “Loud music in common areas”

Bar

58/100
6 reviews

Standard bar.

“Champagne free of charge” “Free drink” “Loved coffee”

Amenities

53/100
31 reviews

Okay buildings with a bad entrance area.

“Foyer is gorgeous” “Lobby by checkin extremely noisy” “Loud music in common areas”

Cleanliness

52/100
26 reviews

Room cleanliness is acceptable. Moderately clean hotel facilities.

“Stains on carpet” “Dirty carpets” “Beds were very comfortable and clean”

Room

45/100
97 reviews

Rooms are small and badly-maintained with bad furniture and bathrooms. Great views from decent, somewhat clean rooms with okay beds.

“Mirror was cracked” “First room was dilapidated” “Rug was stained”

Comfort

42/100
43 reviews

Rooms are average, though small, uncomfortable and quite noisy.

“Ac did not work” “Fan didn't work” “Loud music in common areas”

Breakfast

39/100
13 reviews

Overpriced, subpar breakfast.

“Poor breakfest” “No breakfast option” “No breakfast”

WiFi

34/100
12 reviews

Poor, over-priced WiFi.

“Expensive wi-fi” “Expensive in-room wifi” “Internet is getting so OLD”

Value

30/100
33 reviews

Poor value for money. WiFi and breakfast pricey.

“Expensive wi-fi” “Over priced mini bar” “Bar drinks expensive”

Ranked top 46% by business travelers, with a score of 77

Good to know

  • Stylish Hotel

    “Very nice modern decor” “Beautifully designed rooms”

  • Modern Hotel

    “New Lobby bar” “Very nice modern decor”

  • Great location

    “Superb location” “Fabulous location”

  • Comfortable

    “Ac did not work” “Fan didn't work”

Review highlights

Location

92/100
19 reviews

Great location.

“Superb location” “Fabulous location” “Location was fantastic”

Service

77/100
16 reviews

Friendly service.

“Front desk staff was apologetic” “Staff was amazing and helpful” “Concierge service is top notch”

Cleanliness

58/100
5 reviews

Quite clean.

“Rug was stained” “Dirty carpets” “Beds were very comfortable and clean”

Room

56/100
17 reviews

Rooms are alright, but bathrooms are not great.

“Fantastic Suite for our family of 4” “Mirror was cracked” “First room was dilapidated”

Comfort

53/100
10 reviews

Comfortable.

“Fan didn't work” “Loud music in common areas” “Elevators not working, loud”

Amenities

51/100
12 reviews

Average hotel building.

“Foyer is gorgeous” “Excellent property” “Lobby by checkin extremely noisy”

Value

42/100
8 reviews

Poor value for money.

“Expensive wi-fi” “Over priced mini bar” “Bar drinks expensive”

Ranked top 59% by solo travelers, with a score of 77

Good to know

  • Unpleasant entrance area

    “Lobby by checkin extremely noisy” “Elevators not working, loud”

  • Small rooms

    “Double beds are small” “Furniture a bit small but it's ok”

  • Friendly service

    “Front desk staff was apologetic” “Concierge were very helpful and informative”

  • Poor value for money

    “Expensive wi-fi” “Over priced mini bar”

Review highlights

Location

92/100
15 reviews

Great location.

“Superb location” “Fabulous location” “Location was fantastic”

Service

80/100
20 reviews

Friendly service and great reception.

“Front desk staff was apologetic” “Staff was amazing and helpful” “Concierge service is top notch”

Vibe

68/100
8 reviews

Decent vibe. Unpleasant entrance area.

“Luxurious corner room” “W Hotel was very accomodating” “Lobby by checkin extremely noisy”

Room

62/100
20 reviews

Average sized rooms.

“Fantastic Suite for our family of 4” “Carpet was worn” “Shower door was broken”

Bar

58/100
5 reviews

Standard bar.

“Champagne free of charge” “Quiet drink” “Complimentary drinks”

Comfort

52/100
10 reviews

Somewhat comfortable and acceptably sized rooms.

“Ac did not work” “Fan didn't work” “Loud music in common areas”

Amenities

52/100
9 reviews

Okay buildings with a bad entrance area.

“Foyer is gorgeous” “Lobby by checkin extremely noisy” “Loud music in common areas”

Value

36/100
12 reviews

Poor value for money.

“Expensive wi-fi” “Over priced mini bar” “Bar drinks expensive”

Good to know

  • Noisy

    “Lobby by checkin extremely noisy” “Renovations noisy”

  • Expensive breakfast

  • Modern Hotel

    “New Lobby bar” “Very nice modern decor”

  • Wonderful sightseeing

    “In the heart of Time Square” “Right in the middle of Time Square”

Review highlights

Location

95/100
22 reviews

Great location with excellent sightseeing.

“Superb location” “Fabulous location” “Location was fantastic”

Service

77/100
32 reviews

Average reception, but good overall service.

“Front desk staff was apologetic” “Staff was amazing and helpful” “Concierge service is top notch”

Room

57/100
44 reviews

Standard rooms with a fair size, picturesque views and comfortable beds. Poor bathroom.

“Fantastic Suite for our family of 4” “Shower door was broken” “First room was dilapidated”

Amenities

53/100
5 reviews

Average hotel building.

“Lobby by checkin extremely noisy” “Loud music in common areas” “Elevators not working, loud”

Comfort

49/100
28 reviews

Noisy room lacking in comfort. Average-sized rooms with great beds.

“Ac did not work” “Fan didn't work” “Loud music in common areas”

Breakfast

42/100
9 reviews

Overpriced, subpar breakfast.

“Poor breakfest” “No breakfast option” “No breakfast”

Value

33/100
17 reviews

Poor value for money. Expensive breakfast.

“Expensive wi-fi” “Over priced mini bar” “Bar drinks expensive”

Ranked top 65% by families, with a score of 73

Good to know

  • Noisy

    “Lobby by checkin extremely noisy” “Renovations noisy”

  • Fantastic service

    “Front desk staff was apologetic” “Staff was amazing and helpful”

  • Uncomfortable

    “Ac did not work” “Fan didn't work”

  • Great location

    “Superb location” “Fabulous location”

Review highlights

Location

96/100
5 reviews

Great location.

“Superb location” “Fabulous location” “Location was fantastic”

Service

81/100
11 reviews

Fantastic service.

“Front desk staff was apologetic” “Staff was amazing and helpful” “Concierge service is top notch”

Room

51/100
13 reviews

Room is all right.

“Fantastic Suite for our family of 4” “First room was dilapidated” “Some stains on the carpet”

Comfort

42/100
10 reviews

Noisy room lacking in comfort.

“Ac did not work” “Fan didn't work” “Loud music in common areas”

Value

34/100
8 reviews

Poor value for money.

“Expensive wi-fi” “Over priced mini bar” “Bar drinks expensive”

Ranked top 81% by couples, with a score of 73

Good to know

  • Great location

    “Superb location” “Fabulous location”

  • Uncomfortable

    “Ac did not work” “Fan didn't work”

Review highlights

Location

94/100
6 reviews

Great location.

“Superb location” “Fabulous location” “Location was fantastic”

Room

58/100
8 reviews

Room is all right.

“Fantastic Suite for our family of 4” “Mirror was cracked” “First room was dilapidated”

Comfort

54/100
5 reviews

Comfortable.

“Ac did not work” “Fan didn't work” “Loud music in common areas”

Good to know

  • Wonderful sightseeing

    “In the heart of Time Square” “Right in the middle of Time Square”

  • Unpleasant entrance area

    “Lobby by checkin extremely noisy” “Elevators not working, loud”

  • Modern Hotel

    “New Lobby bar” “Very nice modern decor”

  • Great reception

    “Front desk staff was apologetic” “Concierge were very helpful and informative”

Review highlights

Location

95/100
416 reviews

Good location, close to public transport. Great sightseeing, restaurants and shopping nearby.

“Superb location” “Fabulous location” “Location was fantastic”

Food

89/100
63 reviews

Tasty food at okay prices.

“Food and staff were fabulous” “Fantastic entrance & dining” “Bar and restaurant were great”

Service

81/100
436 reviews

Reception and housekeeping friendly and relatively professional. Room service is poor.

“Front desk staff was apologetic” “Staff was amazing and helpful” “Concierge service is top notch”

Vibe

64/100
215 reviews

OK vibe and a friendly atmosphere. Unpleasant entrance area. Modern Hotel. Stylish Hotel.

“Luxurious corner room” “W Hotel was very accomodating” “Lobby by checkin extremely noisy”

Cleanliness

64/100
129 reviews

Room and bathroom cleanliness is lacking. Clean hotel facilities.

“Stains on carpet” “Floors were dirty” “Beds were very comfortable and clean”

Bar

59/100
72 reviews

Standard bar. Standard beverage prices. Alcoholic drinks are not good.

“Free champagne” “Complimentary drinks” “Enjoy a martini”

Room

57/100
503 reviews

Great views from decent, somewhat clean rooms with okay beds. Small, poorly-maintained rooms with bad A/C. Small rooms and dirty bathrooms. Bad furnishing and kitchenettes.

“Fantastic Suite for our family of 4” “Carpet was worn” “First room was dilapidated”

Comfort

53/100
226 reviews

Beds are decent and generally comfortable. Small rooms and bathrooms, with terrible A/C and too much noise.

“Ac did not work” “Fan didn't work” “Loud music in common areas”

Amenities

50/100
192 reviews

New facilities but overall only decent building with disappointing entrance area.

“Lobby by checkin extremely noisy” “Loud music in common areas” “Elevators not working, loud”

Value

49/100
133 reviews

Poor value for money. Internet is expensive. Standard beverage prices. Normally priced restaurant.

“Expensive wi-fi” “Over priced mini bar” “Bar drinks expensive”

Breakfast

43/100
16 reviews

Bad breakfast.

“Poor breakfest” “No breakfast option” “No breakfast”

Wellness

39/100
16 reviews

Bad fitness area.

“No spa” “Work out room was quite ordinary” “No indoor swimming pool , sauna, gym”

WiFi

37/100
56 reviews

Poor, over-priced WiFi.

“Expensive wi-fi” “Expensive in-room wifi” “Internet is getting so OLD”

Pool

1/100
8 reviews

Bad pool.

“No indoor swimming pool , sauna, gym” “No pool”

Ranked top 49% by couples, with a score of 80

Good to know

  • Bad breakfast

    “Poor breakfest” “No breakfast option”

  • Clean hotel facilities

    “Very clean facilities” “Clean and modern hotel”

  • Bad furniture

    “No alarm clock” “Mirror was cracked”

  • Internet is expensive

    “Expensive wi-fi” “Expensive in-room wifi”

Review highlights

Location

96/100
69 reviews

Great location with excellent sightseeing.

“Superb location” “Fabulous location” “Location was fantastic”

Food

89/100
9 reviews

Delicious food.

“Food and staff were fabulous” “Fantastic entrance & dining” “Bar and restaurant were great”

Service

76/100
72 reviews

Adequately professional and very friendly service with good reception.

“Front desk staff was apologetic” “Staff was amazing and helpful” “Concierge service is top notch”

Vibe

63/100
34 reviews

OK vibe and a friendly atmosphere. Unpleasant entrance area. Stylish Hotel.

“Excellent music” “Luxurious corner room” “W Hotel was very accomodating”

Bar

62/100
13 reviews

Standard bar.

“Champagne free of charge” “Complimentary drinks” “Enjoy a martini”

Cleanliness

60/100
22 reviews

Room cleanliness is acceptable. Clean hotel facilities.

“Rug was stained” “Dirty carpets” “Beds were very comfortable and clean”

Room

60/100
77 reviews

Views are good, menus are average, and rooms are acceptably clean. Rooms are small and badly-maintained with bad furniture and bathrooms.

“Fantastic Suite for our family of 4” “Shower door was broken” “Mirror was cracked”

Comfort

50/100
28 reviews

Rooms are average, though small, uncomfortable and quite noisy.

“Ac did not work” “Fan didn't work” “Loud music in common areas”

Amenities

48/100
24 reviews

Poor buildings and an uninspiring entrance area. Beautiful architecture.

“Lobby by checkin extremely noisy” “Loud music in common areas” “Elevators not working, loud”

Breakfast

40/100
4 reviews

Bad breakfast.

“Poor breakfest” “No breakfast option” “No breakfast”

Value

37/100
29 reviews

Poor value for money. Internet is expensive.

“Expensive wi-fi” “Over priced mini bar” “Bar drinks expensive”

WiFi

32/100
10 reviews

Poor, over-priced WiFi.

“Expensive wi-fi” “Expensive in-room wifi” “Internet is getting so OLD”

Ranked top 65% by families, with a score of 73

Good to know

  • Noisy

    “Lobby by checkin extremely noisy” “Renovations noisy”

  • Modern Hotel

    “New Lobby bar” “Very nice modern decor”

  • Delicious food

    “Food and staff were fabulous” “Fantastic entrance & dining”

  • Wonderful sightseeing

    “In the heart of Time Square” “Right in the middle of Time Square”

Review highlights

Location

94/100
48 reviews

Great location with excellent sightseeing.

“Superb location” “Fabulous location” “Location was fantastic”

Service

76/100
50 reviews

Friendly, more-or-less professional service, and so-so reception.

“Front desk staff was apologetic” “Staff was amazing and helpful” “Concierge service is top notch”

Vibe

64/100
28 reviews

OK vibe and a friendly atmosphere. Unpleasant entrance area. Relatively modern hotel.

“Luxurious corner room” “Lobby by checkin extremely noisy” “No other atmosphere”

Bar

57/100
5 reviews

Standard bar.

“Free champagne” “Free drink” “Enjoy a martini”

Cleanliness

56/100
18 reviews

Room cleanliness is acceptable.

“Stains on carpet” “Dirty windows” “Dirty carpets”

Amenities

55/100
24 reviews

Okay buildings with a bad entrance area.

“Foyer is gorgeous” “Lobby by checkin extremely noisy” “Loud music in common areas”

Room

50/100
61 reviews

Run-down, small rooms and unpleasant bathrooms. Great views from decent, somewhat clean rooms with okay beds.

“Mirror was cracked” “First room was dilapidated” “Rug was stained”

Comfort

47/100
26 reviews

Rooms are average, though small, uncomfortable and quite noisy.

“Ac did not work” “Fan didn't work” “Loud music in common areas”

Value

34/100
14 reviews

Poor value for money.

“Expensive wi-fi” “Over priced mini bar” “Bar drinks expensive”

WiFi

31/100
7 reviews

Bad internet service.

“Expensive wi-fi” “Expensive in-room wifi” “Internet is getting so OLD”

Ranked top 58% by business travelers, with a score of 75

Good to know

  • Stylish Hotel

    “Very nice modern decor” “Beautifully designed rooms”

  • Poor value for money

    “Expensive wi-fi” “Over priced mini bar”

  • Great location

    “Superb location” “Fabulous location”

  • Fantastic service

    “Front desk staff was apologetic” “Staff was amazing and helpful”

Review highlights

Location

92/100
11 reviews

Great location.

“Superb location” “Fabulous location” “Location was fantastic”

Service

77/100
11 reviews

Friendly service.

“Front desk staff was apologetic” “Staff was amazing and helpful” “Concierge service is top notch”

Vibe

66/100
7 reviews

Decent vibe. Stylish Hotel.

“Luxurious corner room” “Romantic atmosphere” “Loud music in common areas”

Room

56/100
14 reviews

Rooms are alright, but bathrooms are not great.

“Fantastic Suite for our family of 4” “Shower door was broken” “Mirror was cracked”

Comfort

55/100
8 reviews

Comfortable.

“Ac did not work” “Fan didn't work” “Loud music in common areas”

Amenities

53/100
9 reviews

Average hotel building.

“Lobby by checkin extremely noisy” “Loud music in common areas” “Elevators not working, loud”

Value

43/100
6 reviews

Poor value for money.

“Expensive wi-fi” “Over priced mini bar” “Bar drinks expensive”

Ranked top 76% by solo travelers, with a score of 73

Good to know

  • Unpleasant entrance area

    “Lobby by checkin extremely noisy” “Elevators not working, loud”

  • Average sized rooms

    “Double beds are small” “Furniture a bit small but it's ok”

  • Friendly service

    “Front desk staff was apologetic” “Concierge were very helpful and informative”

  • Fantastic service

    “Front desk staff was apologetic” “Staff was amazing and helpful”

Review highlights

Location

91/100
8 reviews

Great location.

“Superb location” “Fabulous location” “Location was fantastic”

Service

81/100
11 reviews

Friendly service.

“Front desk staff was apologetic” “Staff was amazing and helpful” “Concierge service is top notch”

Vibe

68/100
8 reviews

Decent vibe. Unpleasant entrance area.

“Luxurious corner room” “Lobby by checkin extremely noisy” “No other atmosphere”

Room

62/100
14 reviews

Average sized rooms.

“Fantastic Suite for our family of 4” “Shower door was broken” “Mirror was cracked”

Bar

58/100
5 reviews

Standard bar.

“Free champagne” “Free drink” “Enjoy a martini”

Amenities

52/100
7 reviews

Okay buildings with a bad entrance area.

“Lobby by checkin extremely noisy” “Loud music in common areas” “Elevators not working, loud”

Comfort

51/100
9 reviews

Somewhat comfortable and acceptably sized rooms.

“Fan didn't work” “Loud music in common areas” “Elevators not working, loud”

Value

35/100
5 reviews

Poor value for money.

“Expensive wi-fi” “Over priced mini bar” “Bar drinks expensive”

Review highlights

Room

62/100
8 reviews

Room is all right.

“Fabulous corner room” “Fantastic Suite for our family of 4” “Shower door was broken”

Good to know

  • Poorly-maintained rooms

    “Ac did not work” “Fan didn't work”

  • Friendly service

    “Front desk staff was apologetic” “Concierge were very helpful and informative”

  • Great view

    “Spectacular views of Times Square” “Amazing views from room”

  • Noisy

    “Lobby by checkin extremely noisy” “Renovations noisy”

Review highlights

Location

93/100
22 reviews

Great location.

“Superb location” “Fabulous location” “Location was fantastic”

Service

71/100
23 reviews

Friendly, more-or-less professional service, and so-so reception.

“Front desk staff was apologetic” “Staff was amazing and helpful” “Concierge service is top notch”

Vibe

62/100
16 reviews

Decent vibe. Relatively modern hotel.

“Excellent music” “Luxurious corner room” “Lobby by checkin extremely noisy”

Room

58/100
25 reviews

Relatively new and tidy rooms of average size. Views are great but rooms are poorly-maintained and bathroom is substandard.

“Fantastic Suite for our family of 4” “Shower door was broken” “Mirror was cracked”

Cleanliness

57/100
9 reviews

Room cleanliness is acceptable.

“Stains on carpet” “Dirty carpets” “Beds were very comfortable and clean”

Breakfast

51/100
3 reviews

Breakfast is average.

“Poor breakfest” “No breakfast option” “No breakfast”

Amenities

51/100
8 reviews

Average hotel building.

“Loud music in common areas” “Elevators not working, loud” “Tiny lobby”

Comfort

48/100
12 reviews

Fair sized rooms, though noisy and uncomfortable.

“Ac did not work” “Fan didn't work” “Loud music in common areas”

Value

32/100
6 reviews

Poor value for money.

“Expensive wi-fi” “Over priced mini bar” “Bar drinks expensive”

Ranked top 91% by couples, with a score of 68

Good to know

  • Fantastic service

    “Front desk staff was apologetic” “Staff was amazing and helpful”

  • Great location

    “Superb location” “Fabulous location”

  • Uncomfortable

    “Ac did not work” “Fan didn't work”

Review highlights

Location

94/100
10 reviews

Great location.

“Superb location” “Fabulous location” “Location was fantastic”

Service

69/100
7 reviews

Average reception and service professionalism is typical.

“Lobby by checkin extremely noisy” “Zero security” “Disorganized front office”

Room

57/100
6 reviews

Room is all right.

“Fantastic Suite for our family of 4” “Mirror was cracked” “First room was dilapidated”

Comfort

49/100
4 reviews

Uncomfortable.

“Ac did not work” “Fan didn't work” “Loud music in common areas”

Good to know

  • Modern Hotel

    “New Lobby bar” “Very nice modern decor”

  • Poor bathroom

    “Broken sink” “Bathroom door was broken”

  • Friendly service

    “Front desk staff was apologetic” “Concierge were very helpful and informative”

  • Small rooms

    “Double beds are small” “Furniture a bit small but it's ok”

Review highlights

Location

96/100
8 reviews

Great location.

“Superb location” “Fabulous location” “Location was fantastic”

Service

81/100
14 reviews

Friendly service.

“Front desk staff was apologetic” “Staff was amazing and helpful” “Concierge service is top notch”

Vibe

70/100
10 reviews

Awesome vibe. Modern Hotel.

“Calming atmosphere inside” “Foyer is gorgeous” “Luxurious corner room”

Amenities

55/100
5 reviews

Average hotel building.

“Modern decor” “Lobby by checkin extremely noisy” “Loud music in common areas”

Room

54/100
17 reviews

Rooms are cramped and bathrooms are not great.

“Fantastic Suite for our family of 4” “Carpet was worn” “Shower door was broken”

Comfort

46/100
8 reviews

Small and uncomfortable rooms.

“Ac did not work” “Fan didn't work” “Loud music in common areas”

Value

35/100
4 reviews

Poor value for money.

“Expensive wi-fi” “Over priced mini bar” “Bar drinks expensive”

Review highlights

Location

96/100
6 reviews

Great location.

“Superb location” “Fabulous location” “Location was fantastic”

Service

82/100
5 reviews

Fantastic service.

“Front desk staff was apologetic” “Staff was amazing and helpful” “Concierge service is top notch”

Vibe

70/100
4 reviews

Decent vibe.

“Foyer is gorgeous” “Luxurious corner room” “Lobby by checkin extremely noisy”

Review highlights

Location

96/100
5 reviews

Great location.

“Superb location” “Fabulous location” “Location was fantastic”

Good to know

  • Poor bathroom

    “Broken sink” “Bathroom door was broken”

  • Great reception

    “Front desk staff was apologetic” “Concierge were very helpful and informative”

  • Small rooms

    “Double beds are small” “Furniture a bit small but it's ok”

  • Poor hotel buildings

    “Lobby by checkin extremely noisy” “Loud music in common areas”

Review highlights

Location

94/100
19 reviews

Great location.

“Superb location” “Fabulous location” “Location was fantastic”

Service

82/100
13 reviews

Great service, especially at reception.

“Front desk staff was apologetic” “Staff was amazing and helpful” “Concierge service is top notch”

Vibe

57/100
5 reviews

Decent vibe. Relatively modern hotel.

“Luxurious corner room” “Lobby by checkin extremely noisy” “Elevators not working, loud”

Room

54/100
19 reviews

Rooms are cramped and bathrooms are not great.

“Fantastic Suite for our family of 4” “Carpet was worn” “First room was dilapidated”

Amenities

51/100
8 reviews

Hotel buildings are unacceptable but amenities are OK.

“Modern decor” “Lobby by checkin extremely noisy” “Loud music in common areas”

Comfort

44/100
7 reviews

Small and uncomfortable rooms.

“Ac did not work” “Fan didn't work” “Loud music in common areas”

Value

36/100
15 reviews

Poor value for money.

“Expensive wi-fi” “Over priced mini bar” “Bar drinks expensive”

Ranked top 60% by couples, with a score of 81

Good to know

  • Great location

    “Superb location” “Fabulous location”

  • Poor value for money

    “Expensive wi-fi” “Over priced mini bar”

Review highlights

Location

96/100
5 reviews

Great location.

“Superb location” “Fabulous location” “Location was fantastic”

Value

37/100
5 reviews

Poor value for money.

“Expensive wi-fi” “Over priced mini bar” “Bar drinks expensive”

Ranked top 41% by solo travelers, with a score of 80

Good to know

  • Fantastic service

    “Front desk staff was apologetic” “Staff was amazing and helpful”

  • Poor value for money

    “Expensive wi-fi” “Over priced mini bar”

  • Great location

    “Superb location” “Fabulous location”

Review highlights

Location

96/100
4 reviews

Great location.

“Superb location” “Fabulous location” “Location was fantastic”

Service

82/100
5 reviews

Fantastic service.

“Front desk staff was apologetic” “Staff was amazing and helpful” “Concierge service is top notch”

Value

38/100
5 reviews

Poor value for money.

“Expensive wi-fi” “Over priced mini bar” “Bar drinks expensive”

Review highlights

Location

96/100
8 reviews

Great location.

“Superb location” “Fabulous location” “Location was fantastic”

Vibe

70/100
6 reviews

Awesome vibe.

“Calming atmosphere inside” “Foyer is gorgeous” “Luxurious corner room”

Room

53/100
8 reviews

Room is all right.

“Fabulous corner room” “Fantastic Suite for our family of 4” “Carpet was worn”

Good to know

  • Friendly service

    “Front desk staff was apologetic” “Concierge were very helpful and informative”

Review highlights

Location

96/100
25 reviews

Great location.

“Superb location” “Fabulous location” “Location was fantastic”

Service

79/100
26 reviews

Beds and cleanliness are decent, but rooms look old and poorly-furnished.

“Front desk staff was apologetic” “Staff was amazing and helpful” “Concierge service is top notch”

Vibe

66/100
7 reviews

Decent vibe.

“Luxurious corner room” “W Hotel was very accomodating” “Romantic atmosphere”

Room

57/100
18 reviews

Room is all right.

“Fantastic Suite for our family of 4” “First room was dilapidated” “Some stains on the carpet”

Amenities

53/100
6 reviews

Average hotel building.

“Lobby by checkin extremely noisy” “Loud music in common areas” “Elevators not working, loud”

Comfort

52/100
8 reviews

Comfortable.

“Fan didn't work” “Loud music in common areas” “Elevators not working, loud”

Value

36/100
9 reviews

Poor value for money.

“Expensive wi-fi” “Over priced mini bar” “Bar drinks expensive”

Ranked top 72% by couples, with a score of 83

Review highlights

Room

57/100
4 reviews

Room is all right.

“Fantastic Suite for our family of 4” “Carpet was worn” “Shower door was broken”

Review Semantics by TrustYou

Customer Reviews of W Times Square

4.0 out of 5. Based on 3231 guest reviews , Very Good

Property Description

A unique experience of style and soul, where you will find yourself indulging in both work and play. The W Times Square has a total of 507 newly rewondered guest rooms and 43 suites make staying in a statement, not a question. Oversized desk, dual line cordless phone with dataport, voicemail, speaker and conference abilities, wireless internet access, Flat Screen TV Savor a delicious meal at Blue Fin restaurant, a seafood/sushi raw bar with private dining rooms.Immerse yourself in the intimate scene at Whiskey – Rande Gerber’s creation that redefines nightlife or meet some friends and relax in the living room lounge.Perfect for work and play, W New York - Times Square offers everything you need to make your business beautiful, meeting memorable, and special event spectacular. Creative in approach and innovative in design, W New York - Times Square is a breath of fresh air for your attendees. Gather. Discover. Conquer. Six flexible state-of-the-art studios totaling 2,300 square feet conform to your every need. With 6 meeting studios totaling 2,300 square feet of space, we can set the place for 10 - 100 guests.

Details / Other Expenses

Check In: 3:00PM
Check Out: 12:00PM
Year of Last Renovation: 2008
Floors: 57
Rooms: 509
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 485
Handicap Rooms: 7
Suites: 43
Meeting Rooms: 6
Meeting Space: 2300 sq. feet
Banquet Space: Holds 88 people
Policies / Expenses
Cancellation:
Date of signing to 121 days prior to arrival date- 40%of guestroom revenue 91 days to 120 days prior to arrival date 50% of guestroom revenue 31 days to 90 days prior to arrival date 70% of guestroom revenue 30 days prior or less to arrival date 80% of
Nightly Parking: $55
Typical Group Deposit: 25%
Total Taxes: 14.75%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)

Amenities / Features


Pet Friendly? Yes! Pets are allowed.

  • Air conditioning
  • Alarm clock
  • Baggage storage facilities
  • Central location
  • Charge for early check out
  • Complimentary newspaper
  • Concierge service
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Electronic key card
  • Elevator
  • Fax available
  • Fitness and health centre
  • Garage
  • Hairdryer available
  • Internet - wireless
  • Mini bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Private car parking
  • Radio in room
  • Restaurant
  • 24 hours room service
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Telephone
  • Telephone in all rooms
  • Television
  • Travellers cheques accepted
  • TV room
  • Valet Parking
  • Voicemail

Airport & Shuttle Information

We are located about 35 minutes from all major airports.

Airport Shuttle? Sorry, no airport shuttle available.

About W Hotels

  • Luxury accomodations with modern guestrooms
  • W Pillow Menu offers guests a choice between a body pillow, a neck roll, firm foam pillow, or a 100% feather pillow
  • Luggage Forward program allows you to send their luggae to any destination worldwide
  • P.A.W or Pets Are Welcome program gives eaach guest traveling with a pet clean-up bags, a pet toy and treat, pet tag, food and water bowl with floor mat, and other great pet services
  • FIT GYM facility with free weights, high-tech cardio machines, Pilates, Yoga, and personal training

The W Hotels highlights above are subject to change without notice.

Previously known as:
W New York Times Square

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