TAJ BOSTON

15 Arlington St., Boston, MA 02116 United States (USA)
View Map Reservations: 1-800-230-4134
4.5 Star Downtown Hotel in Suffolk County
42.35293-71.07122
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Very good
4.0/ 5

Based on 1347 guest reviews

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  • The Avg. Group Saves 16.2%!
  • Hotel has 272 rooms
  • 16 floors in property
  • 44 suites in property
  • Check in time: 3:00 PM
  • Check out time: 12:00 PM
  • Group friendly rating of 7.9/10
  • Hotel has 13 meeting rooms

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Room Types

Check RatesDeluxe 2 City View Double Bed 30 Sq Mt Marble Bath High Speed Internet
Non-Smoking
Check RatesDeluxe City View King Bed 30 Sq Mt Marble Bath Wireless Internet Mini Bar
Non-Smoking
Check RatesDeluxe Interior Deluxe Room 1 King Bed
Non-Smoking
Check RatesDeluxe Interior View King Bed 30 Sq Mt Marble Bath Wireless Internet
Non-Smoking
Check RatesDeluxe King
Non-Smoking
Check RatesDeluxe Room 1 King Bed City View
Non-Smoking
Check RatesDeluxe Room 2 Double Beds City View
Non-Smoking
Check RatesDouble Room Room Only
Non-Smoking
Check RatesExecutive 1 Bedroom Suite Interior View King Bed 74 Sqmt Fireplace Nov Mar
Non-Smoking
Check RatesExecutive Suite 1 King Bed
Non-Smoking
Check RatesHotel Credits Deluxe City View King Bed 30 Sq Mt Marble Bath Wireless Internet Mini Bar
Non-Smoking
Check RatesHotel Credits Deluxe Interior View King Bed 30 Sq Mt Marble Bath Wireless Internet
Non-Smoking
Check RatesLuxury Park View 1 Bedroom Suites King Bed 65 Sq Mt Fireplace Nov Mar
Non-Smoking
Check RatesLuxury Suite 1 King Bed Park View
Non-Smoking
Check RatesPark View 1 Bedroom Suite Queen Bed 53 Sq Mt Fireplace Nov Mar Parlour Area
Non-Smoking
Check RatesPremier 2 Double City View 38 Sq Mt Marble Bath Wireless Internet Safe
Non-Smoking
Check RatesPremier 2 Park View Double Bed 30 Sq Mt Marble Bath Wireless Internet
Non-Smoking
Check RatesPremier City View King Bed 38 Sq Mt Marble Bath Wireless Internet Safe
Non-Smoking
Check RatesPremier Park View King Bed 38 Sq Mt Marble Bath Wireless Internet
Non-Smoking
Check RatesPremier Room 1 King Bed
Non-Smoking
Check RatesPremier Room 1 King Bed Park View
Non-Smoking
Check RatesPremier Room 2 Double Beds Park View
Non-Smoking
Check RatesPremier Room 2 Double Beds View
Non-Smoking
Check RatesStandard Junior Suite 1 King Bed
Non-Smoking
Check RatesSuite 1 Queen Bed Park View
Non-Smoking

Local Attractions

Boston Public Garden, Back Bay District, Beacon Hill, Freedom Trail, Newbury Street shopping & dining

Summary of Verified Reviews

Summary of 2,810 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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88
Excellent

Excellent luxury hotel. Close to Newbury St. Good for sightseeing and located near shopping areas. Room service is perfect. Spacious rooms. Wonderful housekeeping. Popular among families.

“Well located luxury hotel” “Across the street from the gardens”

Great Overall Ranking Top 12% in city
Excellent Luxury Hotel Top 3% in city
Excellent City Hotel Top 5% in city
Best Hotel Grounds In City
Best Location In City

Good to know

  • Friendly service

    “Wonderfully attentive staff from the bellman” “Amazing helpful staff”

  • Hotel is outdated

    “Towels were old” “Ancient toilet”

  • Great view

    “View from room outstanding” “Amazing view from room”

  • Poor bathroom

    “Sink didn't drain well” “Broken showerhead”

Review highlights

Location

97/100
837 reviews

Great location. Near downtown with great sightseeing and shopping. Great nearby restaurants and bars with excellent excursions. Accessible by car, but parking is awful and costly. Close to public transport and the train.

“Superb location” “Fabulous location” “Exceptional location”

Service

88/100
973 reviews

Friendly and professional housekeepers. Room service is perfect. Bad restaurant service. Bar service is acceptable.

“Wonderfully attentive staff from the bellman” “Service exceeded all expectations” “Room service was amazing”

Comfort

74/100
430 reviews

Great sized rooms, very comfortable with wonderful beds. Noise level is acceptable, although air conditioning is bad and bathrooms are small.

“Rooms are immaculate and spacious” “Beds excellent” “Room was lovely and very quiet”

Room

68/100
935 reviews

Rooms are OK, but old and unmaintained. Spacious, clean rooms with great minibars. TV's, beds and views are impressive. Small rooms and dirty bathrooms. Bad furnishing, kitchenettes, and A/C.

“Not even a top sheet” “Shower faucet wouldn't work” “Carpet in room could use some updating”

Amenities

66/100
246 reviews

Great grounds and decent buildings. Old facilities and unpleasant entrance area. Bad architecture.

“Excellent business suite” “Modern facilities” “Smell in the hallways”

Breakfast

62/100
93 reviews

Breakfast is decent but expensive.

“Too expensive for breakfast” “Overcooked eggs” “Great Sunday brunch”

Bar

62/100
109 reviews

Standard bar. Standard beverage prices. Bar service is acceptable.

“No coffee” “Slow service in bar” “Great restaurant and bar”

Wellness

60/100
26 reviews

Average wellness and fitness area.

“Fitness center could use some improvement” “No gym” “No spa”

Vibe

59/100
365 reviews

OK vibe and a friendly atmosphere. Hotel is outdated. Stylish Hotel. Unpleasant entrance area. Luxurious Hotel. Luxury hotel. Good choice for a city trip. Good for business people.

“Beautiful old building” “Weekend stay was very enjoyable” “Furnishings were a little dated”

WiFi

36/100
86 reviews

WiFi isn't great although it's reasonably priced.

“Paying for internet” “WIFI inconsistent” “Paying for WiFi”

Pool

0/100
9 reviews

Bad pool.

“No swimming pool” “No pool”

Ranked top 14% by couples, with a score of 88

Good to know

  • Expensive parking

    “Valet parking expensive” “Had to pay for parking”

  • Bad air conditioning

    “No A/C” “Air conditioner wasn't working”

  • Bad kitchenette

    “Would have liked tea and coffee making facilities” “No coffee/tea maker”

  • Room service is perfect

    “Timely room service” “24 hour room service”

Review highlights

Location

95/100
201 reviews

Great location. Great excursions and nearby shopping and sightseeing. Expensive, terrible parking.

“Superb location” “Fabulous location” “Exceptional location”

Service

83/100
219 reviews

Service is professional and cheery, especially reception and housekeeping. Room service is average.

“Wonderfully attentive staff from the bellman” “Service exceeded all expectations” “Room service was amazing”

Food

75/100
51 reviews

Menu is excellent with tasty food.

“Even wonderful dining on site” “Lovely little cake” “Food is excellent”

Room

72/100
231 reviews

Clean, spacious rooms, comfortable beds, and good views. Small rooms and dirty bathrooms. Outdated, dilapidated rooms with poor A/C. Bad furnishing and kitchenettes.

“Room all exceeded my expectations” “Rooms are immaculate and spacious” “Excellent service and amenities”

Amenities

63/100
46 reviews

Great grounds and decent buildings. Old facilities and unpleasant entrance area.

“Excellent business suite” “Excellent facilities” “Dated building”

Breakfast

60/100
27 reviews

Breakfast is decent but expensive.

“Too expensive for breakfast” “Overcooked eggs” “Great Sunday brunch”

Wellness

58/100
5 reviews

Sufficient wellness & sports facilities.

“Fitness center could use some improvement” “No spa” “Wonderful fitness room”

Vibe

57/100
78 reviews

OK vibe and a friendly atmosphere. Hotel is outdated. Unpleasant entrance area. Stylish Hotel. Luxurious Hotel.

“Very enjoyable stay.” “Dated building” “Smell in the hallways”

Bar

56/100
35 reviews

Standard bar. Standard beverage prices.

“Downstairs bar very relaxing and perfect” “Slow service in bar” “Bar and cafe are nice”

Value

43/100
66 reviews

Poor value for money. Internet is affordable. Expensive breakfast. Standard beverage prices.

“Not worth the money” “Paying for internet” “International call too expensive”

WiFi

37/100
26 reviews

WiFi isn't great although it's reasonably priced.

“Paying for internet” “WIFI inconsistent” “Paying for WiFi”

Ranked top 7% by families, with a score of 90

Good to know

  • Wonderful housekeeping

    “Helpful cleaning staff” “House keeping efficient”

  • Stylish Hotel

    “Elegant lobby” “Beautiful old building”

  • Clean hotel facilities

    “Entire hotel is clean and well designed” “Our stay was clean”

  • Wonderful sightseeing

    “Best attractions” “Even wonderful dining on site”

Review highlights

Location

100/100
106 reviews

Good location, close to public transport. Good shopping and sightseeing.

“Superb location” “Fabulous location” “Exceptional location”

Service

89/100
124 reviews

Service is professional and cheery, especially reception and housekeeping.

“Wonderfully attentive staff from the bellman” “Service exceeded all expectations” “Room service was amazing”

Food

74/100
29 reviews

Delicious food.

“Even wonderful dining on site” “Lovely little cake” “Food is excellent”

Amenities

67/100
32 reviews

Grounds are great and buildings are okay, but the entrance is unimpressive.

“Excellent business suite” “Beautiful old building” “Modern facilities”

Breakfast

66/100
20 reviews

Breakfast is decent but expensive.

“Too expensive for breakfast” “Overcooked eggs” “Great Sunday brunch”

Bar

65/100
6 reviews

Standard bar.

“Bar was very helpful” “Slow service in bar” “Very spacious room with water bottle”

Vibe

63/100
44 reviews

OK vibe and a friendly atmosphere. Hotel is outdated. Stylish Hotel. Unpleasant entrance area. Luxurious Hotel.

“Furnishings were a little dated” “Dated building” “Smell in the hallways”

Room

63/100
107 reviews

Rooms are OK, but old and unmaintained. Clean, spacious rooms, comfortable beds, and good views. Bathroom are undersized, and furniture is not great.

“Sink didn't drain well” “Carpet in room could use some updating” “Old carpet”

WiFi

32/100
9 reviews

Bad internet service.

“Paying for internet” “WIFI inconsistent” “Paying for WiFi”

Ranked top 6% by solo travelers, with a score of 86

Good to know

  • Old facilities

    “Older property” “Outdated interiors”

  • Bad internet service

    “Paying for internet” “WIFI inconsistent”

  • Small bathroom

    “Bathrooms are really small” “Bathrooms are small”

  • Professional service

    “Discreet and polite staff” “Concierges are knowledgable and friendly”

Review highlights

Location

96/100
44 reviews

Great location.

“Superb location” “Fabulous location” “Exceptional location”

Service

89/100
49 reviews

Efficient, friendly service with a nice reception.

“Wonderfully attentive staff from the bellman” “Service exceeded all expectations” “Room service was amazing”

Comfort

69/100
20 reviews

Decently comfortable, spacious rooms with great beds. Small bathroom.

“No A/C” “Mattresses need to be updated” “Air conditioner wasn't working”

Cleanliness

68/100
9 reviews

Room cleanliness is acceptable.

“Entire hotel is clean and well designed” “Stuffy during the night” “Smell in the hallways”

Breakfast

66/100
4 reviews

Breakfast is average.

“Too expensive for breakfast” “Overcooked eggs” “Great Sunday brunch”

Bar

63/100
7 reviews

Standard bar.

“Slow service in bar” “Bar is great” “Very spacious room with water bottle”

Amenities

62/100
16 reviews

Mediocre building with old facilities.

“Excellent business suite” “Facilities excellent” “Beautiful old building”

Room

59/100
50 reviews

Rooms are large and mostly clean, with great beds. Old, badly-maintained rooms, with small bathrooms.

“Upgraded room fantastic” “Not even a top sheet” “Shower faucet wouldn't work”

Vibe

53/100
29 reviews

Decent vibe. Hotel is outdated.

“Beautiful old building” “Weekend stay was very enjoyable” “Smell in the hallways”

Value

50/100
18 reviews

Fairly good value for money. Internet is affordable.

“Relatively affordable 4 star” “Valet parking expensive” “Paying for internet”

WiFi

37/100
8 reviews

WiFi isn't great although it's reasonably priced.

“Paying for internet” “WIFI inconsistent” “Paying for WiFi”

Ranked top 27% by business travelers, with a score of 86

Good to know

  • Clean rooms

    “Rooms are immaculate and spacious” “Very modern and clean rooms”

  • Rather comfortable

    “Rooms are immaculate and spacious” “Beds excellent”

  • Comfortable beds

    “Linens were great” “Nice comfy king size bed”

  • Fantastic service

    “Wonderfully attentive staff from the bellman” “Service exceeded all expectations”

Review highlights

Location

97/100
20 reviews

Great location.

“Superb location” “Fabulous location” “Exceptional location”

Service

90/100
26 reviews

Friendly service.

“Wonderfully attentive staff from the bellman” “Service exceeded all expectations” “Room service was amazing”

Comfort

74/100
13 reviews

Great sized rooms, very comfortable with wonderful beds.

“Rooms are immaculate and spacious” “Beds excellent” “Room was lovely and very quiet”

Room

65/100
25 reviews

OK rooms, though old with unacceptable bathrooms. Large, clean rooms with excellent beds.

“Upgraded room fantastic” “Not even a top sheet” “Shower faucet wouldn't work”

Amenities

65/100
7 reviews

Average hotel building.

“Excellent business suite” “Modern facilities” “Smell in the hallways”

Bar

59/100
4 reviews

Standard bar.

“Hotel bar closed very” “Slow service in bar” “Very spacious room with water bottle”

Vibe

57/100
14 reviews

Decent vibe. Hotel is outdated.

“Dated building” “Smell in the hallways” “Old carpet”

Good to know

  • Internet is expensive

    “Paying for internet” “Paying for WiFi”

  • Professional service

    “Discreet and polite staff” “Concierges are knowledgable and friendly”

  • Spacious rooms

    “Rooms are immaculate and spacious” “Bathroom was very spacious”

  • Great reception

    “Wonderfully attentive staff from the bellman” “Fabulous staff and consierge service”

Review highlights

Location

93/100
13 reviews

Great location.

“Superb location” “Fabulous location” “Exceptional location”

Service

85/100
18 reviews

Efficient, friendly service with a nice reception.

“Wonderfully attentive staff from the bellman” “Service exceeded all expectations” “Room service was amazing”

Comfort

70/100
10 reviews

Large, comfortable rooms.

“Rooms are immaculate and spacious” “Beds excellent” “Room was lovely and very quiet”

Room

64/100
17 reviews

Big, decent rooms.

“Natural light was excellent” “Sink didn't drain well” “Carpet in room could use some updating”

Vibe

61/100
5 reviews

Decent vibe.

“Beautiful old building” “Weekend stay was very enjoyable” “Furnishings were a little dated”

Value

44/100
10 reviews

Poor value for money. Internet is expensive.

“Not worth the money” “Paying for internet” “International call too expensive”

WiFi

33/100
6 reviews

Poor, over-priced WiFi.

“Paying for internet” “WIFI inconsistent” “Paying for WiFi”

Good to know

  • Friendly service

    “Wonderfully attentive staff from the bellman” “Amazing helpful staff”

  • Hotel is outdated

    “Towels were old” “Ancient toilet”

  • Great view

    “View from room outstanding” “Amazing view from room”

  • Poor bathroom

    “Sink didn't drain well” “Broken showerhead”

Review highlights

Location

98/100
718 reviews

Good location, close to public transport. Near downtown with great sightseeing and shopping. Great nearby restaurants and bars with excellent excursions. Accessible by car, but parking is awful and costly.

“Superb location” “Fabulous location” “Exceptional location”

Service

88/100
867 reviews

Service is professional and cheery, especially reception and housekeeping. Room service is perfect. Bad restaurant service. Bar service is acceptable.

“Wonderfully attentive staff from the bellman” “Service exceeded all expectations” “Room service was amazing”

Room

67/100
814 reviews

Rooms are OK, but old and unmaintained. Spacious, clean rooms with great minibars. TV's, beds and views are impressive. Cramped but relatively clean bathrooms. Bad furnishing and kitchenettes.

“Sink didn't drain well” “Carpet in room could use some updating” “Old carpet”

Amenities

66/100
213 reviews

Great grounds and decent buildings. Old facilities and unpleasant entrance area. Bad architecture.

“Excellent business suite” “Beautiful old building” “Modern facilities”

Breakfast

62/100
83 reviews

Breakfast is decent but expensive.

“Too expensive for breakfast” “Overcooked eggs” “Great Sunday brunch”

Bar

59/100
103 reviews

Alright but overpriced bar. Bar service is acceptable.

“Downstairs bar very relaxing and perfect” “Slow service in bar” “Very spacious room with water bottle”

Vibe

59/100
323 reviews

OK vibe and a friendly atmosphere. Hotel is outdated. Stylish Hotel. Unpleasant entrance area. Luxurious Hotel.

“Furnishings were a little dated” “Dated building” “Smell in the hallways”

WiFi

40/100
68 reviews

WiFi isn't great although it's reasonably priced.

“Paying for internet” “WIFI inconsistent” “Paying for WiFi”

Pool

0/100
8 reviews

Bad pool.

“No swimming pool” “No pool”

Ranked top 13% by couples, with a score of 88

Good to know

  • Old facilities

    “Older property” “Outdated interiors”

  • Luxurious Hotel

    “Deluxe king room” “Bed was luxurious”

  • Bad kitchenette

    “Would have liked tea and coffee making facilities” “No coffee/tea maker”

  • Expensive beverages

    “Pricey bar”

Review highlights

Location

94/100
158 reviews

Well-located hotel, although, unfortunately the parking isn't easy. Awesome excursions and shopping.

“Superb location” “Fabulous location” “Exceptional location”

Service

84/100
184 reviews

Service is professional and cheery, especially reception and housekeeping. Room service is average.

“Wonderfully attentive staff from the bellman” “Service exceeded all expectations” “Room service was amazing”

Food

75/100
43 reviews

Delicious food.

“Even wonderful dining on site” “Lovely little cake” “Food is excellent”

Room

71/100
195 reviews

Clean, spacious rooms, comfortable beds, and good views. Small rooms and dirty bathrooms. Outdated, dilapidated rooms with poor A/C. Bad furnishing and kitchenettes.

“Room all exceeded my expectations” “Rooms are immaculate and spacious” “Excellent service and amenities”

Amenities

63/100
38 reviews

Great grounds and decent buildings. Old facilities and unpleasant entrance area.

“Excellent business suite” “Modern facilities” “NO lobby space”

Breakfast

61/100
26 reviews

Breakfast is decent but expensive.

“Too expensive for breakfast” “Overcooked eggs” “Great Sunday brunch”

Wellness

58/100
5 reviews

Sufficient wellness & sports facilities.

“Fitness center could use some improvement” “No spa” “Wonderful fitness room”

Vibe

57/100
65 reviews

OK vibe and a friendly atmosphere. Hotel is outdated. Unpleasant entrance area. Stylish Hotel. Luxurious Hotel.

“Very enjoyable stay.” “Dated building” “Smell in the hallways”

Bar

56/100
31 reviews

Alright but overpriced bar.

“Beautiful hotel bar” “Slow service in bar” “Very spacious room with water bottle”

Value

43/100
55 reviews

Poor value for money. Expensive breakfast. Internet is affordable. Expensive beverages.

“Not worth the money” “Paying for internet” “International call too expensive”

WiFi

40/100
21 reviews

WiFi isn't great although it's reasonably priced.

“Paying for internet” “WIFI inconsistent” “Paying for WiFi”

Ranked top 7% by families, with a score of 91

Good to know

  • Wonderful housekeeping

    “Helpful cleaning staff” “House keeping efficient”

  • Clean hotel facilities

    “Entire hotel is clean and well designed” “Our stay was clean”

  • Stylish Hotel

    “Elegant lobby” “Beautiful old building”

  • Unpleasant entrance area

    “No lobby area” “NO lobby space”

Review highlights

Location

99/100
77 reviews

Great location near lots of shopping.

“Superb location” “Fabulous location” “Exceptional location”

Service

89/100
97 reviews

Service is professional and cheery, especially reception and housekeeping.

“Wonderfully attentive staff from the bellman” “Service exceeded all expectations” “Room service was amazing”

Food

74/100
20 reviews

Delicious food.

“Even wonderful dining on site” “Lovely little cake” “Food is excellent”

Amenities

66/100
26 reviews

Grounds are great and buildings are okay, but the entrance is unimpressive.

“Excellent business suite” “Beautiful old building” “Modern facilities”

Breakfast

65/100
17 reviews

Breakfast is decent but expensive.

“Too expensive for breakfast” “Overcooked eggs” “Great Sunday brunch”

Vibe

63/100
37 reviews

OK vibe and a friendly atmosphere. Hotel is outdated. Unpleasant entrance area. Stylish Hotel.

“Beautiful old building” “Very enjoyable stay.” “Furnishings were a little dated”

Room

62/100
84 reviews

Rooms are okay but needing better maintenance, with subpar bathrooms. Clean, spacious rooms, comfortable beds, and good views. Old rooms and furniture.

“Upgraded room fantastic” “Sink didn't drain well” “Carpet in room could use some updating”

WiFi

33/100
5 reviews

Bad internet service.

“Paying for internet” “WIFI inconsistent” “Paying for WiFi”

Ranked top 12% by solo travelers, with a score of 85

Good to know

  • Bad internet service

    “Paying for internet” “WIFI inconsistent”

  • Poorly-maintained rooms

    “Air conditioner was not working” “Sink didn't drain well”

  • Professional service

    “Discreet and polite staff” “Concierges are knowledgable and friendly”

  • Hotel is outdated

    “Towels were old” “Ancient toilet”

Review highlights

Location

97/100
35 reviews

Great location.

“Superb location” “Fabulous location” “Exceptional location”

Service

89/100
40 reviews

Service is professional and friendly.

“Wonderfully attentive staff from the bellman” “Service exceeded all expectations” “Room service was amazing”

Cleanliness

69/100
8 reviews

Room cleanliness is acceptable.

“Entire hotel is clean and well designed” “Stuffy during the night” “Smell in the hallways”

Breakfast

66/100
4 reviews

Breakfast is average.

“Too expensive for breakfast” “Overcooked eggs” “Great Sunday brunch”

Amenities

64/100
14 reviews

Average hotel building.

“Excellent business suite” “Excellent interiors” “Modern facilities”

Bar

63/100
7 reviews

Standard bar.

“No tea/coffee” “Slow service in bar” “Bar and cafe are nice”

Room

60/100
42 reviews

Rooms are large and mostly clean, with great beds. Outdated, run-down rooms with bad bathrooms.

“Not even a top sheet” “Shower faucet wouldn't work” “Carpet in room could use some updating”

Vibe

55/100
22 reviews

Decent vibe. Hotel is outdated.

“Beautiful old building” “Smell in the hallways” “Outdated window”

WiFi

37/100
6 reviews

Bad internet service.

“Paying for internet” “WIFI inconsistent” “Paying for WiFi”

Ranked top 39% by business travelers, with a score of 83

Good to know

  • Old rooms

    “Old furnishings” “Towels were old”

  • Hotel is outdated

    “Towels were old” “Ancient toilet”

  • Spacious rooms

    “Rooms are immaculate and spacious” “Bathroom was very spacious”

  • Clean rooms

    “Rooms are immaculate and spacious” “Very modern and clean rooms”

Review highlights

Location

97/100
18 reviews

Great location.

“Superb location” “Fabulous location” “Exceptional location”

Service

90/100
25 reviews

Friendly service.

“Wonderfully attentive staff from the bellman” “Service exceeded all expectations” “Room service was amazing”

Comfort

74/100
12 reviews

Great sized rooms, very comfortable with wonderful beds.

“Rooms are immaculate and spacious” “Beds excellent” “Room was lovely and very quiet”

Amenities

65/100
7 reviews

Average hotel building.

“Excellent business suite” “Beautiful old building” “Modern facilities”

Room

64/100
24 reviews

OK rooms, though old with unacceptable bathrooms. Large, clean rooms with excellent beds.

“Natural light was excellent” “Not even a top sheet” “Shower faucet wouldn't work”

Bar

59/100
4 reviews

Standard bar.

“Slow service in bar” “Great bar” “Very spacious room with water bottle”

Vibe

55/100
12 reviews

Decent vibe. Hotel is outdated.

“Dated building” “Smell in the hallways” “Old carpet”

Value

45/100
5 reviews

Poor value for money.

“Not worth the money” “Paying for internet” “International call too expensive”

Good to know

  • Friendly service

    “Wonderfully attentive staff from the bellman” “Amazing helpful staff”

Review highlights

Location

96/100
10 reviews

Great location.

“Superb location” “Fabulous location” “Exceptional location”

Service

88/100
11 reviews

Friendly service.

“Wonderfully attentive staff from the bellman” “Service exceeded all expectations” “Room service was amazing”

Room

70/100
10 reviews

Room is all right.

“Not even a top sheet” “Sink didn't drain well” “Carpet in room could use some updating”

Ranked top 34% by families, with a score of 89

Good to know

  • Fantastic service

    “Wonderfully attentive staff from the bellman” “Service exceeded all expectations”

  • Great location

    “Superb location” “Fabulous location”

Review highlights

Location

98/100
6 reviews

Great location.

“Superb location” “Fabulous location” “Exceptional location”

Service

88/100
7 reviews

Fantastic service.

“Wonderfully attentive staff from the bellman” “Service exceeded all expectations” “Room service was amazing”

Review highlights

Location

98/100
8 reviews

Great location.

“Superb location” “Fabulous location” “Exceptional location”

Service

87/100
7 reviews

Fantastic service.

“Wonderfully attentive staff from the bellman” “Service exceeded all expectations” “Room service was amazing”

Room

73/100
8 reviews

Great room.

“Room all exceeded my expectations” “Rooms are immaculate and spacious” “Excellent service and amenities”

Ranked top 20% by couples, with a score of 90

Good to know

  • Great room

    “Room all exceeded my expectations” “Rooms are immaculate and spacious”

Review highlights

Room

72/100
4 reviews

Great room.

“Room all exceeded my expectations” “Rooms are immaculate and spacious” “Excellent service and amenities”

Good to know

  • Hotel is outdated

    “Towels were old” “Ancient toilet”

  • Friendly service

    “Wonderfully attentive staff from the bellman” “Amazing helpful staff”

  • Spacious rooms

    “Rooms are immaculate and spacious” “Bathroom was very spacious”

Review highlights

Location

95/100
18 reviews

Great location.

“Superb location” “Fabulous location” “Exceptional location”

Service

83/100
20 reviews

Friendly service.

“Wonderfully attentive staff from the bellman” “Service exceeded all expectations” “Room service was amazing”

Comfort

73/100
12 reviews

Large, comfortable rooms.

“Rooms are immaculate and spacious” “Beds excellent” “Room was lovely and very quiet”

Amenities

65/100
6 reviews

Ordinary amenities.

“Excellent business suite” “Modern facilities” “NO lobby space”

Room

64/100
18 reviews

Big, decent rooms.

“Natural light was excellent” “Not even a top sheet” “Sink didn't drain well”

Vibe

55/100
10 reviews

Decent vibe. Hotel is outdated.

“Beautiful old building” “Weekend stay was very enjoyable” “Smell in the hallways”

Value

46/100
6 reviews

Poor value for money.

“Not worth the money” “Paying for internet” “International call too expensive”

Ranked top 26% by couples, with a score of 83

Good to know

  • Friendly service

    “Wonderfully attentive staff from the bellman” “Amazing helpful staff”

  • Fantastic service

    “Wonderfully attentive staff from the bellman” “Service exceeded all expectations”

  • Great location

    “Superb location” “Fabulous location”

Review highlights

Location

94/100
7 reviews

Great location.

“Superb location” “Fabulous location” “Exceptional location”

Service

82/100
9 reviews

Friendly service.

“Wonderfully attentive staff from the bellman” “Service exceeded all expectations” “Room service was amazing”

Room

61/100
3 reviews

Room is all right.

“Upgraded room fantastic” “Shower faucet wouldn't work” “Carpet in room could use some updating”

Good to know

  • Spacious rooms

    “Rooms are immaculate and spacious” “Bathroom was very spacious”

  • Poor bathroom

    “Sink didn't drain well” “Broken showerhead”

Review highlights

Location

96/100
9 reviews

Great location.

“Superb location” “Fabulous location” “Exceptional location”

Service

90/100
6 reviews

Fantastic service.

“Wonderfully attentive staff from the bellman” “Service exceeded all expectations” “Room service was amazing”

Comfort

69/100
7 reviews

Rooms are big and moderately comfortable.

“No A/C” “Mattresses need to be updated” “Air conditioner wasn't working”

Room

67/100
17 reviews

Spacious, standard rooms with poor bathrooms.

“Upgraded room fantastic” “Shower faucet wouldn't work” “Carpet in room could use some updating”

Amenities

64/100
6 reviews

Ordinary amenities.

“Excellent business suite” “Modern facilities” “Dated building”

Value

47/100
6 reviews

Poor value for money.

“Not worth the money” “Paying for internet” “International call too expensive”

Good to know

  • Spacious rooms

    “Rooms are immaculate and spacious” “Bathroom was very spacious”

Review highlights

Location

98/100
7 reviews

Great location.

“Superb location” “Fabulous location” “Exceptional location”

Service

89/100
8 reviews

Fantastic service.

“Wonderfully attentive staff from the bellman” “Service exceeded all expectations” “Room service was amazing”

Food

80/100
4 reviews

Delicious food.

“Even wonderful dining on site” “Lovely little cake” “Food is excellent”

Comfort

76/100
7 reviews

Large, comfortable rooms.

“Rooms are immaculate and spacious” “Beds excellent” “Room was lovely and very quiet”

Room

69/100
8 reviews

Big, decent rooms.

“Not even a top sheet” “Sink didn't drain well” “Carpet in room could use some updating”

Amenities

63/100
7 reviews

Average hotel building.

“Excellent business suite” “Excellent facilities” “Beautiful old building”

Vibe

58/100
8 reviews

Decent vibe.

“Beautiful old building” “Weekend stay was very enjoyable” “Furnishings were a little dated”

Good to know

  • Comfortable beds

    “Linens were great” “Nice comfy king size bed”

  • Small bathroom

    “Bathrooms are really small” “Bathrooms are small”

  • Wonderful sightseeing

    “Best attractions” “Even wonderful dining on site”

  • Spacious rooms

    “Rooms are immaculate and spacious” “Bathroom was very spacious”

Review highlights

Location

98/100
42 reviews

Great location with excellent sightseeing.

“Superb location” “Fabulous location” “Exceptional location”

Service

90/100
27 reviews

Service is professional and friendly.

“Wonderfully attentive staff from the bellman” “Service exceeded all expectations” “Room service was amazing”

Comfort

73/100
24 reviews

Small bathrooms, but big comfortable rooms with excellent beds.

“Rooms are immaculate and spacious” “Beds excellent” “Room was lovely and very quiet”

Amenities

69/100
6 reviews

Average hotel building.

“Excellent business suite” “Beautiful old building” “Modern facilities”

Room

68/100
36 reviews

Decent, spacious rooms with comfy beds and excellent views. Small bathroom.

“Natural light was excellent” “Not even a top sheet” “Shower faucet wouldn't work”

Bar

66/100
4 reviews

Standard bar.

“The park from the bar is fantastic” “Slow service in bar” “Bar food was exceptionally good”

Vibe

62/100
9 reviews

Decent vibe.

“Beautiful old building” “Very enjoyable stay.” “Smell in the hallways”

WiFi

34/100
5 reviews

Bad internet service.

“Paying for internet” “WIFI inconsistent” “Paying for WiFi”

Ranked top 16% by couples, with a score of 84

Good to know

  • Comfortable beds

    “Linens were great” “Nice comfy king size bed”

  • Great location

    “Superb location” “Fabulous location”

  • Rather comfortable

    “Rooms are immaculate and spacious” “Beds excellent”

  • Fantastic service

    “Wonderfully attentive staff from the bellman” “Service exceeded all expectations”

Review highlights

Location

98/100
21 reviews

Great location.

“Superb location” “Fabulous location” “Exceptional location”

Service

90/100
9 reviews

Fantastic service.

“Wonderfully attentive staff from the bellman” “Service exceeded all expectations” “Room service was amazing”

Comfort

72/100
9 reviews

Great sized rooms, very comfortable with wonderful beds.

“Rooms are immaculate and spacious” “Beds excellent” “Room was lovely and very quiet”

Room

67/100
18 reviews

Standard, large rooms with superb beds but substandard bathrooms.

“Sink didn't drain well” “Carpet in room could use some updating” “Old carpet”

Vibe

62/100
3 reviews

Decent vibe.

“Beautiful old building” “Very enjoyable stay.” “Smell in the hallways”

Value

48/100
5 reviews

Poor value for money.

“Not worth the money” “Paying for internet” “International call too expensive”

Ranked top 4% by families, with a score of 88

Good to know

  • Fantastic service

    “Wonderfully attentive staff from the bellman” “Service exceeded all expectations”

  • Rather comfortable

    “Rooms are immaculate and spacious” “Beds excellent”

  • Great location

    “Superb location” “Fabulous location”

Review highlights

Location

98/100
13 reviews

Great location.

“Superb location” “Fabulous location” “Exceptional location”

Service

89/100
10 reviews

Fantastic service.

“Wonderfully attentive staff from the bellman” “Service exceeded all expectations” “Room service was amazing”

Comfort

74/100
8 reviews

Large, comfortable rooms.

“Rooms are immaculate and spacious” “Beds excellent” “Room was lovely and very quiet”

Room

69/100
10 reviews

Big, decent rooms.

“Not even a top sheet” “Shower faucet wouldn't work” “Carpet in room could use some updating”

Review Semantics by TrustYou

Customer Reviews of Taj Boston

4.0 out of 5.Based on 1347 guest reviews, Very Good

Details / Other Expenses

Check In:3:00 PM
Check Out:12:00 PM
Year of Last Renovation:2002
Floors:16
Rooms:272
Non Smoking Rooms:0
Handicap Rooms:
Suites:44
Meeting Rooms:13
Meeting Space:13000 sq. feet
Banquet Space:Holds 275 people
Policies / Expenses
Cancellation:
Individual - 24 hours, Group - sliding scale.
Nightly Parking:$42
Typical Group Deposit:25%

Amenities / Features


Pet Friendly? Yes! Pets are allowed.

  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Breakfast in room
  • Central location
  • Clothes drying
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Currency exchange
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health centre
  • Garage
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Licensed bar
  • Mini bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • 24 hours room service
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Telephone in all rooms
  • Television
  • Travellers cheques accepted
  • Voicemail

Airport & Shuttle Information

Logan International - 4.04 miles/15 minutes distant. One way taxi = $25.00 approx.

Airport Shuttle? Sorry, no airport shuttle available.
Previously known as:
The Ritz Carlton Boston

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