Verified Reviews of La Quinta Inn & Suites San Jose Airport Below are the verified reviews from guests that we have booked recently:
"Poor Communication of Total Cost And Deposits"
Overall Score2.0/ 5
The room was very clean, the beds were comfortable and the overall appearance was just fine! The personnel were adequately polite. My problem is that we paid for this room online and assumed that we had paid the total price. When we got there we were informed that every guest has to pay a 50 dollar fee (I guess for any damages or anything stolen) and that if paid in cash it would be refunded in the morning but if put on a card it could take up to two weeks to be credited. The fact that we were never told of this when we booked was very upsetting to us and I doubt that we will stay at this motel again.
22-Dec-2015 Verified Review
"We had a great experience at this hotel."
Overall Score5.0/ 5
The rooms were very nice and clean. The staff was very helpful and friendly. I would recommend this hotel as a very nice place to stay.
20-May-2014 Verified Review, stayed from Thu May 15 to Sun May 18 2014 at a $89.00 group rate (36% discount).
Response from Management on 15-Aug-2014:
Customer Reviews of La Quinta Inn & Suites San Jose Airport
Conveniently located next to the San Jose International Airport directly off of US101, La Quinta Inn San Jose Airport is in the heart of the Silicon Valley. With the recent renovations, including the addition of a full service bar, our guests will enjoy a unique blend of modern amenities and advanced technology coupled with our commitment to creating a relaxing atmosphere.Our guests can e...see morenjoy free 24 hour airport shuttle service, free WiFi and parking during your stay, and our complimentary Bright Side hot breakfast with items such as eggs, bacon, sausage, biscuits and gravy, waffles and a variety of beverages. Each guest room is equipped with 32 inch LCD HD Televisions with 120 channels (60 channels available in HD), microwaves, refrigerators, and laptop safes.Within minutes of companies such as eBay, Cisco, Intel, Sony, Lockheed Martin, and Sun Microsystems you are never too far from your business needs. Our technologically updated facility will allow you to work from your room with amenities such as free WiFi, oversized work desk, and ample electrical outlets. Our Business Technology Suites also include MediaPhones, which allow you to connect all of your electronics directly to the LCD TV, HD DVRs and many more upgraded technologies. For other business needs such as printing, copying, and faxing, stop by our business center which is open 24 hours a day.When you are ready to take a break from your work consider our Great American Thriller or Winchester Mystery House packages to take advantage of discounted tickets and room rates. Other nearby attractions include Santana Row, The Tech Museum, future home of the San Francisco Forty Niners, the Great Mall, and much more. After a long day at your favorite attraction come relax at our outdoor seasonally heated pool or work up a sweat in our complimentary fitness center.Whether business or leisure brings you to La Quinta Inn San Jose Airport allo yourself to unwind at Nakis Lounge. Here you will find a full bar with select food items that you can enjoy while watching your favorite team on our large HD screen TVs.
Details / Other Expenses
|Year of Last Renovation:||2013|
|Corridors:||All Rooms Have Interior Hallways|
|Non Smoking Rooms:||145|
|Room Windows:||Windows Do Open|
|Meeting Rooms:||0 |
|Meeting Space:||0 sq. feet|
|Banquet Space:||Holds 0 people|
|Dist. to Food/Bars:||On-site|
|Dist. to 24hr Restaurant:||2.0 Mi|
|Dist. to Nearest Gym:||On-site|
Opens at 5am to 10pm30 long x 15 wideOutdoor heated pool
Policies / Expenses
24 hours prior to arrival date and / 2-3 weeks for group
|Typical Group Deposit:||25%|
|Total Misc Fees:||$1.00 USD |
(mandatory resort fees/taxes)
|City Tax:|| 4.00%|
|Food and Beverage Tax:|| 8.38%|
|Resort/Hotel Fee:|| 1.00 Per Night|
Amenities / Features Pet Friendly? Yes! Pets are allowed.
Small pets are allowed and must be registered at check in.
Airport & Shuttle Information
San Jose International Airport is only 1.5 miles from the Hotel. 24-hour Complimentary shuttle service to/from San Jose Airport.
Local Shuttle Info: 24-hour Complimentary shuttle to and from San Jose International Airport.
Airport Shuttle? Yes!
There is an airport shuttle.
About La Quinta Inns & Suites
- Offering comfort and value with more than 800 hotels in the U.S., Mexico, and Canada
- La Quinta Returns is a free guest reward program where guests can earn points per stay for free nights, early check-in and late check-out, gift cards and certificates, travel, and the points never expire
- Free Brightside Breakfast
- Free Wi-Fi
- Bright Morning Bed and soft pillowtop mattress for the best night's sleep
- Business center with printing services
- Fully equipped fitness center
- Flat-panel TV's, work desk, and spacious guestrooms
- Guest laundry rooms available at most locations
- Free airport shuttle service at most airport locations
The La Quinta Inns & Suites highlights above are subject to change without notice.
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