THE WESTIN NEW ORLEANS CANAL PLACE

100 Rue Iberville, New Orleans, LA 70130 United States (USA)
View Map Reservations: 1-800-230-4134
4.0 Star Downtown Hotel in Orleans County
29.95171 -90.06465
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Very Good
4.0/ 5

Based on 1092 guest reviews

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  • With an outdoor pool!
  • Avg. Group Discount of 11.3%!
  • Fitness center on property
  • 438 sleeping rooms in hotel
  • Hotel has 18 floors
  • Check out: 12:00PM
  • Group booking rating of 10.0/10
  • 13 meeting rooms in property

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Room Types

Check Rates 1 King : Preferred Rate Deluxe Non Smoking:heavenly Bed and Shower River View:32 Inch Flat Screen LC
Non-Smoking
Check Rates 1 King : Preferred Rate Suite Non Smoking:heavenly Bed and Shower Parlor:32 Inch Flat Screen LCD Tv:
Non-Smoking
Check Rates 1 King : Preferred Rate Suite Non Smoking:heavenly Bed and Shower:lrg Livingrm with Dining Area:rive
Non-Smoking
Check Rates 1 King : Preferred Rate Traditional Non Smoking:heavenly Bed and Shower:city View:32 Inch Flat Scree
Non-Smoking
Check Rates 1 King : Westin Renewal Package Rate Includes Breakfast For 2 Based On Availablity 72 Hours Cancella
Non-Smoking
Check Rates 1 King :flexible Rate Suite Non Smoking: Heavenly Bed and Shower: Parlor: 32 Inch Flat Screen LCD Tv
Non-Smoking
Check Rates 1 King :flexible Rate Traditional Non Smoking: Heavenly Bed and Shower: City View: 32 Inch Flat Scre
Non-Smoking
Check Rates 1 King :preferred Rate Accessible Suite Non Smoking: Visual Fire Alarm : Heavenly Bed and Bath: Whee
Non-Smoking
Check Rates 1 King :preferred Rate Suite Non Smoking: Heavenly Bed and Shower: Lrg Livingrm with Dining Area: Fr
Non-Smoking
Check Rates 1 King :preferred Rate Suite Non Smoking: Heavenly Bed and Shower: Parlor: 32 Inch Flat Screen LCD T
Non-Smoking
Check Rates 1 King :prepaid Rate Traditional Non Smoking: Heavenly Bed and Shower: City View: 32 Inch Flat Scree
Non-Smoking
Check Rates 1 King Bed Deluxe Heavenly Bed and Shower River View 32 Inch Flat Screen LCD TV Large
Non-Smoking
Check Rates 1 King Bed Suite Heavenly Bed and Shower Parlor 32 Inch Flat Screen LCD TV Large Work
Non-Smoking
Check Rates 1 King Bed Traditional Heavenly Bed and Shower City View 32 Inch Flat Screen LCD TV
Non-Smoking
Check Rates 1 King Bed:deluxe Non Smoking:heavenly Bed and Shower River View:32 Inch Flat Screen LCD TV :large
Non-Smoking
Check Rates 1 King Bed:suite Non Smoking:heavenly Bed and Shower Parlor:32 Inch Flat Screen LCD TV :large Work
Non-Smoking
Check Rates 1 King Bed:traditional Non Smoking:heavenly Bed and Shower:city View:32 Inch Flat Screen LCD TV
Non-Smoking
Check Rates 2 Double Beds : Preferred Rate Deluxe Non Smoking:heavenly Bed and Shower River View:32 Inch Flat Sc
Non-Smoking
Check Rates 2 Double Beds :flexible Rate River Deluxe Room Non Smoking: Heavenly Bed and Shower: River View: 32
Non-Smoking
Check Rates 2 Double Beds :flexible Rate Traditional Non Smoking: Heavenly Bed and Shower: City View: 32 Inch Fl
Non-Smoking
Check Rates 2 Double Beds Accessible Visual Fire Alarm Heavenly Bed and Bath Wheelchair Accessible
Non-Smoking
Check Rates 2 Double Beds Deluxe Heavenly Bed and Shower River View 32 Inch Flat Screen LCD TV Large
Non-Smoking
Check Rates 2 Double Beds:accessible Non Smoking:visual Fire Alarm Heavenly Bed and Bath:wheelchair Accessible
Non-Smoking
Check Rates 2 Double Beds:deluxe Non Smoking:heavenly Bed and Shower River View:32 Inch Flat Screen LCD TV :larg
Non-Smoking
Check Rates Deluxe Room
Non-Smoking
Check Rates Room Accessible
Non-Smoking
Check Rates Suite (Bienville)
Non-Smoking
Check Rates Traditional Room
Non-Smoking

Local Attractions

French Quarter, The Audubon Institute's Aquarium of the Americas, The Audubon Institute's Insectarium, Canal Place Shopping with movie theater, Harrah's Casino, Mississippi River, River Boat Cruises, Street Cars, Ernest Morial Convention Center, The Riverwalk Shopping

Verified Reviews of The Westin New Orleans Canal Place

Below are the verified reviews from guests that we have booked recently:
"Excellent hotel and location!"
Overall Score5.0/ 5
Keys for the rooms were not ready upon arrival, so it took close to a hour to get checked in. This is something that should have been ready especially since I signed the contract in July 2013 (a year ago).
(Meeting planner, booked 25 rooms), from US flag
10-Jul-2014 Verified Review, stayed from Fri Jul 04 to Mon Jul 07 2014 at a $259.00 group rate.
"Way Overpriced for the Trouble!"
Overall Score2.0/ 5
First, after driving six hours and arriving at 4pm on a Thursday, we had a 1-1/2 hr wait for our room. Although they did offer comp. breakfast coupons, they were for 'Continental" only! The Breakfast Buffet was $25/person and was only average, at best. The advertised "Rooftop Pool with Bar" although there, no Bar existed, nor did the elevator go to the pool. An additional four flights of stairs, in a dingy stairwell corridor had to be climbed. Along with that, no smoking, in open air, on the roof! I'm a smoker and due to the screwy hotel's elevator set-up, I had to go out on the roof of the adjacent parking garage to smoke, in New Orleans, with no security. The actual hotel doesn't start until you take an elevator to the 11th floor from the arrival area on the ground. Then, to get to your room, you take a different elevator, as you do also to access the parking garage, which, by the way, is an additional cost above your room rate. For three days parking, I paid $56, so add about $20/day to your daily rate! We had a one bedroom suite, due to having our 16 year old son with us. The living room had no hide-a-bed, as advertised, so a roll-a-way had to be brought, which was very inconvenient and in the way. Although there were doors separating the living room/bedroom areas, they were glass, see through, with no curtains, etc, along with the dressing area having no doors either. Along with that, there was only oven bathroom in the bedroom. Most places have two in suites with two rooms. I could go on, but I won't. Terrible three nights for us!
(Individual traveler, booked 1 room), from US flag
28-May-2014 Verified Review, stayed from Thu May 22 to Sun May 25 2014 at a $258.33 average nightly rate.

Summary of Verified Reviews

Summary of 2,442 verified reviews

83
Very Good

Very good city hotel. Good for sightseeing and located near shopping areas. Awesome terrace. Good bar service. Awesome vibe.

“Easy access to the French Quarter, restaurants and shopping” “View of the river was gorgeous”

Good Overall Ranking Top 26% in city
Excellent City Hotel Top 3% in city
Excellent Luxury Hotel Top 7% in city
Best Views In City
Best Shopping In City

Good to know

  • Great view

    “Fabulous view of river” “View of the river was gorgeous”

  • Poorly-maintained rooms

    “During the night, remote and phones didn't work” “Door handle was broken”

  • Great shopping

    “Near shopping and attractions” “Easy access to French quarter and shopping”

  • Poor access to parking

    “Valet parking Damaged” “Parking is expensive”

Review highlights

Location

92/100
870 reviews

Good location, close to public transport. Near downtown with great sightseeing and shopping. Expensive, terrible parking. Great nearby restaurants and bars with excellent excursions. Reasonably accessible by car.

“Perfect hotel location” “Fabulous location” “Location is fantastic”

Service

80/100
745 reviews

Friendly and professional bar service and reception. Poor housekeeping. Decent waitstaff and management. Room service is average. Disorganized booking process.

“Concierge who was fabulous” “Catering staff was wonderful” “Room service was excellant”

Vibe

70/100
235 reviews

Awesome vibe. Pleasant entrance area. Friendly atmosphere. Relatively modern hotel. Luxurious Hotel. Stylish Hotel. Good choice for a city trip. Luxury hotel. Good for business people.

“Great entertainment” “Facilities were comfortable and modern” “Modern furniture”

Amenities

69/100
219 reviews

Buildings are mediocre, but the terraces are fantastic. Great hotel grounds with a beautiful entrance area.

“Decor needs updating” “Noise from the corridor” “Loud hallways”

Room

68/100
999 reviews

Rooms are relatively clean and new, but ill-maintained, with bad furniture. Amply-sized rooms with excellent beds and superb views. Bathrooms are large but dirty. Terrible kitchenettes, minibars, TV's, and A/C.

“Gorgeous city views” “Toilet that did not flush” “Carpet is old”

Cleanliness

61/100
295 reviews

Rooms relatively clean, but bathroom and pool area not clean enough. Moderately clean hotel facilities.

“Carpet had not been cleaned” “Everything was old and smelly” “Stained bed sheets”

Breakfast

55/100
68 reviews

Breakfast is decent but expensive.

“Excellent buffet Breakfast” “Included cereal and milk” “Morning breakfast buffet was over priced”

WiFi

52/100
41 reviews

WiFi is good value.

“Wide free wi-fi” “Free internet in rooms” “Without wifi”

Value

49/100
236 reviews

Poor value for money. Expensive breakfast and dining. Free internet. Affordable beverage prices.

“Paid for Two Deluxe rooms” “Double charged for two nights” “Overpriced food”

Ranked top 21% by couples, with a score of 87

Good to know

  • Good alcoholic drinks

    “Within walking distance of bourbon” “In walking distance to Bourbon”

  • Expensive breakfast

    “Morning breakfast buffet was over priced” “Breakfast is not included”

  • Near city centre

    “In the heart of the city” “Easy access to French quarter and shopping”

  • Bad furniture

    “Carpet is old” “Fixtures leaked”

Review highlights

Location

88/100
137 reviews

Great location. Near downtown with great sightseeing and shopping. Expensive, terrible parking.

“Perfect hotel location” “Fabulous location” “Location is fantastic”

Service

81/100
106 reviews

Great service, especially at reception.

“Concierge who was fabulous” “Catering staff was wonderful” “Room service was excellant”

Amenities

69/100
34 reviews

Average buildings with a nice entrance area.

“Excellent lobby bar” “Decor needs updating” “Noise from the corridor”

Vibe

68/100
40 reviews

OK vibe and a friendly atmosphere. Pleasant entrance area. Relatively modern hotel.

“Decor needs updating” “Loud hallways” “Carpet is old”

Room

66/100
160 reviews

Big rooms with great beds and views, acceptably clean. Run-down rooms with terrible bathrooms and minibars. Old rooms with unsightly furniture and poor TV's.

“Gorgeous city views” “Carpet is old” “Toilet is broken”

Cleanliness

62/100
42 reviews

Room cleanliness is acceptable. Moderately clean hotel facilities.

“Facilities were clean and very nice” “Carpet had not been cleaned” “Everything was old and smelly”

Pool

57/100
19 reviews

Ordinary pool.

“Just not worth changing rooms” “Pool is amazing” “Views from the roof top pool are beautiful”

Breakfast

56/100
14 reviews

Breakfast is decent but expensive.

“Included cereal and milk” “Really enjoyed the continental breakfast” “Without breakfast or parking”

WiFi

48/100
10 reviews

Bad internet service.

“No access to internet” “No USB” “Horrible internet”

Value

44/100
43 reviews

Poor value for money. Expensive breakfast.

“Paid for Two Deluxe rooms” “Double charged for two nights” “Overpriced food”

Ranked top 28% by families, with a score of 83

Good to know

  • Luxurious Hotel

    “Deluxe Riverview room” “Deluxe double bed”

  • Poor housekeeping

    “Maid service which was very slow” “Maid missed”

  • Dirty bathroom

    “Wet towels” “No clean towels”

  • TV is not good

    “During the night, remote and phones didn't work” “TV picture didn't work”

Review highlights

Location

92/100
117 reviews

Great location. Expensive, terrible parking. Good shopping and sightseeing.

“Perfect hotel location” “Fabulous location” “Location is fantastic”

Service

80/100
107 reviews

Friendly service with great reception but subpar housekeeping.

“Concierge who was fabulous” “Catering staff was wonderful” “Room service was excellant”

Amenities

67/100
26 reviews

Okay buildings and entrance area.

“Decor needs updating” “Noise from the corridor” “Loud hallways”

Vibe

62/100
31 reviews

Decent vibe. Entrance area is ok. Luxurious Hotel. Relatively friendly Atmosphere. Hotel is outdated.

“Decor needs updating” “Hallways worn” “Carpet is old”

Room

60/100
141 reviews

Rooms are old and decently clean, but with filthy bathrooms. Amply-sized rooms with excellent beds and superb views. Badly maintained rooms with subpar minibars and TVs.

“Gorgeous city views” “Carpet is old” “Door handle was broken”

Breakfast

56/100
11 reviews

Breakfast is average.

“Included cereal and milk” “Really enjoyed the continental breakfast” “Complimentary breakfast”

Pool

55/100
19 reviews

Ordinary pool.

“Just not worth changing rooms” “Pool deck amazing” “Loved the pool on the roof”

Cleanliness

53/100
42 reviews

Room and bathroom cleanliness is lacking. Moderately clean hotel facilities.

“Facilities were clean and very nice” “Carpet had not been cleaned” “Everything was old and smelly”

WiFi

48/100
5 reviews

Bad internet service.

“No access to internet” “No USB” “Horrible internet”

Value

47/100
29 reviews

Poor value for money.

“Paid for Two Deluxe rooms” “Double charged for two nights” “Overpriced food”

Ranked top 40% by business travelers, with a score of 80

Good to know

  • Awesome vibe

    “Great entertainment” “Facilities were comfortable and modern”

  • Comfortable beds

    “King size bed was wonderful” “Great nights sleep”

  • Fantastic service

    “Concierge who was fabulous” “Catering staff was wonderful”

  • Great location

    “Perfect hotel location” “Fabulous location”

Review highlights

Location

92/100
19 reviews

Great location.

“Perfect hotel location” “Fabulous location” “Location is fantastic”

Service

81/100
21 reviews

Fantastic service.

“Concierge who was fabulous” “Catering staff was wonderful” “Room service was excellant”

Room

66/100
23 reviews

Fairly clean rooms, but inadequate bathrooms. Excellent beds and great views.

“Hotel View is excellent” “Toilet that did not flush” “Carpet is old”

Cleanliness

58/100
6 reviews

Room cleanliness is acceptable.

“Carpet had not been cleaned” “Everything was old and smelly” “Stained bed sheets”

Value

51/100
9 reviews

Fairly good value for money.

“Wide free wi-fi” “Included cereal and milk” “Morning breakfast buffet was over priced”

Ranked top 32% by solo travelers, with a score of 85

Good to know

  • Professional service

    “Arrival was informed that” “Staff was knowledgeable”

  • Poor value for money

    “Paid for Two Deluxe rooms” “Double charged for two nights”

  • Great view

    “Fabulous view of river” “View of the river was gorgeous”

  • Friendly service

    “Perfect , clean, friendly staff” “Hotel staff was courteous and helpful”

Review highlights

Location

91/100
10 reviews

Great location.

“Perfect hotel location” “Fabulous location” “Location is fantastic”

Service

72/100
10 reviews

Friendly, acceptably professional service.

“Concierge who was fabulous” “Catering staff was wonderful” “Room service was excellant”

Comfort

72/100
5 reviews

Rather comfortable.

“A/C worked great” “Great AC/ fan” “Rooms were clean and spacious”

Room

63/100
11 reviews

Decent rooms with great views.

“Gorgeous city views” “Toilet that did not flush” “Carpet is old”

Value

45/100
6 reviews

Poor value for money.

“Paid for Two Deluxe rooms” “Double charged for two nights” “Overpriced food”

Review highlights

Room

68/100
7 reviews

Room is all right.

“Gorgeous city views” “Toilet that did not flush” “Carpet is old”

Good to know

  • Great view

    “Fabulous view of river” “View of the river was gorgeous”

  • Poorly-maintained rooms

    “During the night, remote and phones didn't work” “Door handle was broken”

  • Great shopping

    “Near shopping and attractions” “Easy access to French quarter and shopping”

  • Poor access to parking

    “Valet parking Damaged” “Parking is expensive”

Review highlights

Location

91/100
833 reviews

Good location, close to public transport. Near downtown with great sightseeing and shopping. Not great access by car, with bad parking. Expensive parking. Great nearby restaurants and bars with excellent excursions.

“Perfect hotel location” “Fabulous location” “Location is fantastic”

Service

80/100
720 reviews

Friendly and professional bar service and reception. Poor housekeeping. Decent waitstaff and management. Room service is average. Disorganized booking process.

“Concierge who was fabulous” “Catering staff was wonderful” “Room service was excellant”

Vibe

70/100
224 reviews

OK vibe and a friendly atmosphere. Pleasant entrance area. Relatively modern hotel. Luxurious Hotel. Stylish Hotel.

“Decor needs updating” “Loud hallways” “Carpet is old”

Amenities

69/100
218 reviews

Buildings are mediocre, but the terraces are fantastic. Great hotel grounds with a beautiful entrance area.

“Decor needs updating” “Noise from the corridor” “Loud hallways”

Room

68/100
947 reviews

Big rooms with great beds and views, acceptably clean. Bad minibars in old, poorly-maintained rooms. Bathrooms are large but dirty. Substandard furniture, A/C, TV's and kitchenettes.

“Hotel View is excellent” “Carpet is old” “Toilet is broken”

Cleanliness

61/100
288 reviews

Rooms relatively clean, but bathroom and pool area not clean enough. Moderately clean hotel facilities.

“Carpet had not been cleaned” “Everything was old and smelly” “Stained bed sheets”

Wellness

61/100
18 reviews

Sufficient wellness & sports facilities.

“Didn't have Spa” “Gym is nice” “Cooler at the gym was always empty”

WiFi

55/100
37 reviews

WiFi is good value.

“Free internet” “Faster wifi option” “Free wifi in the room”

Breakfast

55/100
62 reviews

Breakfast is decent but expensive.

“Included cereal and milk” “Morning breakfast buffet was over priced” “Breakfast buffet good”

Value

50/100
229 reviews

Poor value for money. Expensive breakfast and dining. Free internet. Affordable beverage prices.

“Paid for Two Deluxe rooms” “Double charged for two nights” “Overpriced food”

Ranked top 21% by couples, with a score of 86

Good to know

  • Good alcoholic drinks

    “Within walking distance of bourbon” “In walking distance to Bourbon”

  • Expensive breakfast

    “Morning breakfast buffet was over priced” “Breakfast is not included”

  • Near city centre

    “In the heart of the city” “Easy access to French quarter and shopping”

  • Bad furniture

    “Carpet is old” “Fixtures leaked”

Review highlights

Location

88/100
133 reviews

Great location. Near downtown with great sightseeing and shopping. Expensive, terrible parking.

“Perfect hotel location” “Fabulous location” “Location is fantastic”

Service

81/100
105 reviews

Friendly service and great reception.

“Concierge who was fabulous” “Catering staff was wonderful” “Room service was excellant”

Amenities

68/100
33 reviews

Average buildings with a nice entrance area.

“Decor needs updating” “Noise from the corridor” “Loud hallways”

Vibe

67/100
39 reviews

OK vibe and a friendly atmosphere. Pleasant entrance area. Relatively modern hotel.

“Decor needs updating” “Loud hallways” “Carpet is old”

Room

65/100
147 reviews

Big rooms with great beds and views, acceptably clean. Run-down rooms with terrible bathrooms and minibars. Old rooms with unsightly furniture and poor TV's.

“Toilet that did not flush” “Carpet is old” “Ice machine was broken”

Cleanliness

62/100
42 reviews

Room cleanliness is acceptable. Moderately clean hotel facilities.

“Carpet had not been cleaned” “Everything was old and smelly” “Stained bed sheets”

Pool

57/100
18 reviews

Ordinary pool.

“Just not worth changing rooms” “Views from the roof top pool are beautiful” “Kids enjoyed the pool area”

Breakfast

54/100
13 reviews

Breakfast is decent but expensive.

“Included cereal and milk” “Great breakfast menu” “Breakfast is not included”

WiFi

49/100
9 reviews

Bad internet service.

“No access to internet” “No USB” “Horrible internet”

Value

45/100
41 reviews

Poor value for money. Expensive breakfast.

“Paid for Two Deluxe rooms” “Double charged for two nights” “Overpriced food”

Ranked top 28% by families, with a score of 82

Good to know

  • Poor housekeeping

    “Maid service which was very slow” “Maid missed”

  • Dirty bathroom

    “Wet towels” “No clean towels”

  • Old rooms

    “Old towels” “Carpet is old”

  • Pleasant entrance area

    “Amazing lobby” “View from the lobby is amazing”

Review highlights

Location

92/100
109 reviews

Great location. Expensive, terrible parking. Good shopping and sightseeing.

“Perfect hotel location” “Fabulous location” “Location is fantastic”

Service

80/100
101 reviews

Friendly service with great reception but subpar housekeeping.

“Concierge who was fabulous” “Catering staff was wonderful” “Room service was excellant”

Amenities

67/100
26 reviews

Okay buildings and entrance area.

“Decor needs updating” “Noise from the corridor” “Loud hallways”

Vibe

62/100
28 reviews

Decent vibe. Entrance area is ok. Relatively friendly Atmosphere. Hotel is outdated.

“Decor needs updating” “Loud hallways” “Carpet is old”

Room

61/100
133 reviews

Big rooms with great beds and views, acceptably clean. Run-down, outdated rooms with dirty bathrooms and deficient minibars.

“Gorgeous city views” “Toilet that did not flush” “Carpet is old”

Breakfast

56/100
8 reviews

Breakfast is average.

“Included cereal and milk” “Really enjoyed the continental breakfast” “Complimentary breakfast”

Cleanliness

54/100
41 reviews

Room and bathroom cleanliness is lacking. Moderately clean hotel facilities.

“Carpet had not been cleaned” “Everything was old and smelly” “Stained bed sheets”

Value

47/100
25 reviews

Poor value for money.

“Paid for Two Deluxe rooms” “Double charged for two nights” “Overpriced food”

Ranked top 40% by business travelers, with a score of 78

Good to know

  • Comfortable beds

    “King size bed was wonderful” “Great nights sleep”

  • Fantastic service

    “Concierge who was fabulous” “Catering staff was wonderful”

  • Great location

    “Perfect hotel location” “Fabulous location”

  • Fairly good value for money

    “Paid for Two Deluxe rooms” “Double charged for two nights”

Review highlights

Location

92/100
18 reviews

Great location.

“Perfect hotel location” “Fabulous location” “Location is fantastic”

Service

81/100
21 reviews

Fantastic service.

“Concierge who was fabulous” “Catering staff was wonderful” “Room service was excellant”

Room

66/100
22 reviews

Fairly clean rooms, but inadequate bathrooms. Excellent beds and great views.

“Hotel View is excellent” “Carpet is old” “Door handle was broken”

Cleanliness

58/100
6 reviews

Room cleanliness is acceptable.

“Carpet had not been cleaned” “Everything was old and smelly” “Stained bed sheets”

Value

51/100
8 reviews

Fairly good value for money.

“Wide free wi-fi” “Included cereal and milk” “Hotel at a decent price”

Ranked top 53% by solo travelers, with a score of 83

Good to know

  • Professional service

    “Arrival was informed that” “Staff was knowledgeable”

  • Fairly good value for money

    “Paid for Two Deluxe rooms” “Double charged for two nights”

  • Great view

    “Fabulous view of river” “View of the river was gorgeous”

  • Friendly service

    “Perfect , clean, friendly staff” “Hotel staff was courteous and helpful”

Review highlights

Location

92/100
8 reviews

Great location.

“Perfect hotel location” “Fabulous location” “Location is fantastic”

Service

75/100
8 reviews

Service is professional and friendly.

“Concierge who was fabulous” “Catering staff was wonderful” “Room service was excellant”

Room

63/100
9 reviews

Decent rooms with great views.

“Gorgeous city views” “Toilet that did not flush” “Carpet is old”

Value

45/100
6 reviews

Poor value for money.

“Paid for Two Deluxe rooms” “Double charged for two nights” “Overpriced food”

Good to know

  • Great view

    “Fabulous view of river” “View of the river was gorgeous”

  • Near city centre

    “In the heart of the city” “Easy access to French quarter and shopping”

  • Spacious rooms

    “Rooms were clean and spacious” “Rooms were spacious & very comfortable”

  • Friendly service

    “Perfect , clean, friendly staff” “Hotel staff was courteous and helpful”

Review highlights

Location

92/100
13 reviews

Near city centre in a great location.

“Perfect hotel location” “Fabulous location” “Location is fantastic”

Service

80/100
7 reviews

Friendly service.

“Concierge who was fabulous” “Catering staff was wonderful” “Room service was excellant”

Comfort

76/100
8 reviews

Large, comfortable rooms.

“A/C worked great” “Great AC/ fan” “Rooms were clean and spacious”

Vibe

74/100
5 reviews

Awesome vibe.

“Great entertainment” “Facilities were comfortable and modern” “Modern furniture”

Room

68/100
15 reviews

Big enough rooms with awesome views.

“Gorgeous city views” “Toilet that did not flush” “Carpet is old”

Good to know

  • Great view

    “Fabulous view of river” “View of the river was gorgeous”

Review highlights

Location

93/100
6 reviews

Great location.

“Perfect hotel location” “Fabulous location” “Location is fantastic”

Room

71/100
8 reviews

Lovely rooms with pleasant views.

“I loved the high ceilings” “Fabulous view of river” “View of the river was gorgeous”

Review highlights

Location

93/100
6 reviews

Great location.

“Perfect hotel location” “Fabulous location” “Location is fantastic”

Service

81/100
6 reviews

Fantastic service.

“Concierge who was fabulous” “Catering staff was wonderful” “Room service was excellant”

Room

65/100
7 reviews

Room is all right.

“Toilet that did not flush” “Carpet is old” “Door handle was broken”

Review Semantics by TrustYou

Customer Reviews of The Westin New Orleans Canal Place

4.0 out of 5. Based on 1092 guest reviews , Very Good

Property Description

First, would be the hotel itself. Actually constructed at the highest “per guest room” expense of the 1980’s luxury hotels in New Orleans, The Westin Canal Place (4 Diamonds and recipient of the prestigious Condé Nast Gold List Award) has recently undergone a $15+ million renovation and offers the city’s most breathtaking views and stunning luxury hotel facilities yet with a uniquely friendly, relaxed atmosphere. You will be dazzled by our variety of unique food and beverage venues including the city’s only outdoor terrace perched 11 stories over the river. Rest assured that for your dreaming pleasures our sleeping accommodations are among the finest. Combined the rooms and the service of the hotel can provide perfection in the “basics”. Secondly, tucked into a quiet corner of the French Quarter, the Mississippi Riverfront, the city’s most fashionable shopping, the exciting Warehouse arts and entertainment district and, of course, the frenzy of the historic Vieux Carre are all within footsteps of The Westin New Orleans Canal Place. Within a four-block radius, you can drink café au lait and eat beignets at Café DuMonde, visit Bourbon Street, eat at Emeril’s, or ride the streetcar along the river. Equally important, you only have to go to the first floor to enjoy the best shopping New Orleans has to offer (Saks 5th Avenue, Kenneth Cole, Brooks Brothers, etc.) and the second floor for the luxurious Paris Parker / Aveda Spa.

Details / Other Expenses

Check In: 3:00PM
Check Out: 12:00PM
Year of Last Renovation: 2008
Floors: 18
Rooms: 438
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 438
Handicap Rooms:
Suites: 40
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 13
Meeting Space: 26000 sq. feet
Banquet Space: Holds 400 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: 0.3 Mi
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: 2pm-12am
Pool Info:
Rooftop outdoor pool 7:30am until 8:00 pm weekend summer times
Policies / Expenses
Cancellation:
72 hours
Nightly Parking: $18
Typical Group Deposit: 25%
Total Taxes: 13.00%
Total Misc Fees: $2.00 USD
(mandatory resort fees/taxes)

Amenities / Features


Pet Friendly? Yes! Pets are allowed.

  • Air conditioning
  • Alarm clock
  • ATM
  • Baby facilities in room
  • Baggage storage facilities
  • Breakfast in room
  • Central location
  • Charge for early check out
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Garage
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Licensed bar
  • Mini bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Radio in room
  • Restaurant
  • 24 hours room service
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Shows or evening entertainment
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Terrace
  • Voicemail

Airport & Shuttle Information

Louis Armstrong International Airport: 16 miles/23 minutes Taxi $23 for up to 2 passengers Airport Shuttle $13 one-way per person

Airport Shuttle? Sorry, no airport shuttle available.

About Westin

  • Designed for wellness
  • Comfortable beds: Westin Heavenly Bed
  • Healthy foods and world class fitness areas
  • Over 200 locations worldwide

The Westin highlights above are subject to change without notice.

Group vs. Individual Rates at The Westin New Orleans Canal Place

Rate fluctuations of The Westin New Orleans Canal Place

This graph illustrates trends of sleeping room prices for both group/meeting quotes and the most competitive individual traveler prices our system could find at the time the group offer was entered. The most competitive group or meeting displayed is 12.5% in the month of September 2015 and the highest average individual rate is $292 in the month of February 2014. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at The Westin New Orleans Canal Place in a month when rates are lower.

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