COUNTRY INN & SUITES OTTAWA WEST

578 Terry Fox Dr., Ottawa, ON K2L4G8 Canada (CAN)
2.5 Star Suburban Hotel
45.30105 -75.90831
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Very Good
4.0/ 5

Based on 217 guest reviews

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  • Has indoor swimming pool
  • Free comp. breakfast
  • The Avg. Group Saves 3.2%!
  • Access to gym on-site
  • Hotel has 98 rooms
  • Check out time: 12:00 PM
  • Groups & Meetings rating of 6.4/10
  • Hotel has 3 meeting rooms

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Room Types

Check Rates 1 Bedroom Suite 1 King Bed
Non-Smoking
Check Rates 1 Bedroom Suite 1 King Bed Non-SmokingSave 15%
Non-Smoking
Check Rates 1 Bedroom Suite 1 King Bed Zach Johnson Rate
Non-Smoking
Check Rates 1 King 1 Bedroom Suite Contl Breakfast Fridge Sofa Bed
Non-Smoking
Check Rates 1 King 1 Room Whrlpl Suite Contl Breakfast Fridge
Non-Smoking
Check Rates 1 King Accessible Standard Room Contl Breakfast
Non-Smoking
Check Rates 1 King Bed (Guest Room)
Non-Smoking
Check Rates 1 King Bed (Guest Room) Zach Johnson Rate
Non-Smoking
Check Rates 1 King Bed (Guest Room)Save 15%
Non-Smoking
Check Rates 1 King Bed Accessible
Non-Smoking
Check Rates 1 King Bed Accessible Zach Johnson Rate
Non-Smoking
Check Rates 1 King Bed AccessibleSave 15%
Non-Smoking
Check Rates 1 King Standard Room Contl Breakfast Coffee Maker
Non-Smoking
Check Rates 2 Queen Beds (Guest Room)
Non-Smoking
Check Rates 2 Queen Beds (Guest Room) Zach Johnson Rate
Non-Smoking
Check Rates 2 Queen Beds (Guest Room)Save 15%
Non-Smoking
Check Rates 2 Queen Classic Double Queen Work Desk LCD TV
Non-Smoking
Check Rates Business Package 1 King 1 Bedroom Suite Contl Breakfast Fridge Sofa Bed Double Club Carlson Points R
Non-Smoking
Check Rates Business Package 1 King 1 Room Whrlpl Suite Contl Breakfast Fridge Double Club Carlson Points Regisu
Non-Smoking
Check Rates Business Package 1 King Accessible Standard Room Contl Breakfast Double Club Carlson Points Regisuit
Non-Smoking
Check Rates Business Package 1 King Standard Room Contl Breakfast Coffee Maker Double Club Carlson Points Regisu
Non-Smoking
Check Rates Business Package 2 Queen Classic Double Queen Work Desk LCD TV Double Club Carlson Points Regisuiter
Non-Smoking
Check Rates Romance Package Romance Package 1 King 1 Bedroom Suite Bottle Of Wine and Chocolate Truffles For 2
Non-Smoking
Check Rates Romance Package Romance Package 1 King 1 Room Whirlpool Suite Bottle Of Wine Chocolate Truffles For
Non-Smoking
Check Rates Romance Package Romance Package 1 King Guest Room Accessible Bottle Of Wine and Chocolate Truffles F
Non-Smoking
Check Rates Romance Package Romance Package 1 King Guest Room Bottle Of Wine and Chocolate Truffles For 2
Non-Smoking
Check Rates Romance Package Romance Package 2 Queen Guest Room Bottle Of Wine and Chocolate Truffles For 2
Non-Smoking
Check Rates Save 15% 1 King 1 Bedroom Suite Contl Breakfast Fridge Sofa Bed
Non-Smoking
Check Rates Save 15% 1 King 1 Room Whrlpl Suite Contl Breakfast Fridge
Non-Smoking
Check Rates Save 15% 1 King Accessible Standard Room Contl Breakfast
Non-Smoking
Check Rates Save 15% 1 King Standard Room Contl Breakfast Coffee Maker
Non-Smoking
Check Rates Save 15% 2 Queen Classic Double Queen Work Desk LCD TV
Non-Smoking
Check Rates Suite 1 King Bed
Non-Smoking
Check Rates Suite 1 King Bed Non-SmokingSave 15%
Non-Smoking
Check Rates Suite 1 King Bed Zach Johnson Rate
Non-Smoking

Local Attractions

We’re conveniently located near such sites as the Scotia Bank Place, the Kanata Recreation Centre, the Ottawa City Centre, the National Art Gallery, the Museum of Civilization, AMC Theatres, shopping, and a variety of restaurants. The attractions are endless when you come to the Country Inn & Suites Ottawa West. From NHL hockey games, to the National Arts Centre performances, the Rideau Canal and of course Parliament Hill you will be sure to experience Ottawa at its finest.

Verified Reviews of Country Inn & Suites Ottawa West

Below are the verified reviews from guests that we have booked recently:
"Relaxing, Almost Quiet Even With Hockey Kids. Very Satisfied."
Overall Score5.0/ 5
Our first time here. Came for the Boston Bruins game with Ottawa. Very convenient location to the Canadian Tire Center which is the Ottawa arena and to all kinds of stores and restaurants. The hotel was convenient to the interstate, it was very clean and comfortable. A couple of times that we called down to the front desk requesting something, someone was at our door within two to three minutes tops. We plan on coming back two or three times next season for the Bruins Ottawa series and will definitely stay at this Country Inn and Suites.
(Individual traveler, booked 1 room), from US flag
19-Mar-2015 Verified Review
Response from Management on 24-Mar-2015:
Good Afternoon, Thank you for your kind comments. We appreciate it and look forward to welcoming you back to the Country Inn & Suites Ottawa West in the future.
"Very Over Priced."
Overall Score3.0/ 5
The Country Inn and Suites is very convenient to Canadian Tire Center and I suspect this is how it manages to stay busy despite its high cost (roughly $172 per night with taxes in). We arrived and the room smelled strongly of a cleaning product, carpet shampoo or something similar. We had to open the window to air the room out despite a low temperature outside. The room was neat and clean. The TV offered very few English channels. The continental breakfast was not great. I think it would be better to stay a little further away from the CTC and get more for your money.
(Individual traveler, booked 1 room), from CA flag
29-Mar-2014 Verified Review, stayed from Fri Mar 28 to Sat Mar 29 2014 at a C$136.37 average nightly rate.
Response from Management on 05-Feb-2015:
Thank you for taking the time to comment on our property. We welcome your opinions as it assists us with our commitment to improving our guests experience.
"Caring Staff"
Overall Score5.0/ 5
Everyone was friendly and helpful from the front desk to the breakfast ladies.
(Individual traveler, booked 1 room), from CA flag
11-Mar-2014 Verified Review, stayed from Mon Mar 10 to Tue Mar 11 2014 at a $146.90 average nightly rate.
Response from Management on 05-Feb-2015:
Thank you for choosing to stay at the Country Inn & Suites. We are delighted that you found our staff to be helpful and friendly. We are very proud of all of our team and the efforts they put forward for our guests every day.
"Would Refer to Anyone"
Overall Score5.0/ 5
Stayed at the hotel overnight to watch a Binghamton Senators vs Hamilton Bulldogs hockey game at Canadian Tire Center. Very nice for a night stay after the game. Breakfast the following morning was very impressive with many options to choose from. If I travel to watch another game, I would definitely choose to stay here again.
(Individual traveler, booked 1 room), from US flag
17-Feb-2014 Verified Review, stayed from Sat Feb 08 to Sun Feb 09 2014 at a $134.39 average nightly rate.
Response from Management on 05-Feb-2015:
Thank you for taking the time to comment on your recent stay with us. We are pleased that you enjoyed your stay and amenities. We look forward to the possibility of welcoming you again in the future.
"Nice Place "
Overall Score4.0/ 5
We had one night that we had hardly any sleep due to other guests making too much noise. We were hoping hotel staff would make them keep quiet especially since it was after 2am. The hotel staff were really nice. We would probably stay here again.
(Individual traveler, booked 1 room), from CA flag
01-Dec-2013 Verified Review, stayed from Thu Nov 28 to Mon Dec 02 2013 at a C$147.39 average nightly rate.
Response from Management on 05-Feb-2015:
Thank you for your comments. We appreciate that you took the time to enter a review. We are disappointed that you were disturbed by noise from other guests. We have taken the liberty of noting this experience on your profile so on a possible return visit we will make every effort to ensure that your stay is a pleasant one.

Customer Reviews of Country Inn & Suites Ottawa West

4.0 out of 5. Based on 217 guest reviews , Very Good

Property Description

When travelling on business or for leisure, there’s no better place to be than Country Inn and Suites Ottawa West. We pride ourselves in having all the comforts of home, with exceptional service, at an unbeatable price. Our hospitality is what brings people back – and why our guests say they will stay with us again, and again.

Details / Other Expenses

Check In: 15:00 PM
Check Out: 12:00 PM
Year of Last Renovation: 2013
Floors: 4
Rooms: 98
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 98
Handicap Rooms: 2
Suites: 37
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 3
Meeting Space: 785 sq. feet
Banquet Space: Holds 40 people
Dist. to Food/Bars: 1.0 Km
Dist. to 24hr Restaurant: 10.0 Km
Dist. to Nearest Gym: On-site
Policies / Expenses
Cancellation:
Individual - same day 6 pm Group - 30 days written
Nightly Parking: Comp
Typical Group Deposit: Subject to discussion
Total Taxes: 13.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
City Tax: 3.00% (DMF)
Country Tax: 13.00% (OHST)
Porterage Fee: 5.75 Per Item (UPON REQUEST)
Additional Person Fee: 10.00 Per Person (OVER 2 PEOPLE)
Avg. Boxed Lunch Cost: 11.95 Per Person (UPON REQUEST)
Banquet Gallon of Coffee: 12.95 Per Person
Banquet Soda: 1.65 Per Person
Banquet Bottled Water: 1.65 Per Person

Amenities / Features


Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • ATM
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Currency exchange
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - ethernet
  • Ironing facilities
  • Laundry facilities
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Radio in room
  • Sauna
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Travellers cheques accepted
  • Voicemail

Airport & Shuttle Information

We are located approximately 20 minutes from the Ottawa International Airport,11.8 km, a $50.00 taxi ride. No shuttles are available at this property however we are close to the transit.

Local Shuttle Info: AREA SHUTTLES CAN BE REFERRED TO THE GUEST UPON REQUEST. WE DO NOT HAVE ARRANGED SHUTTLES AT THIS HOTEL.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Complimentary hot breakfast buffet that includes such items as Belgian Waffles, hot eggs, sausage/bacon, fruit salad, yogurt etc. Quite an extensive buffet that has had great comments from guests.

About Country Inns By Carlson

  • Great lending library where you can borrow books & return them on next the visit
  • Be Our Guest breakfast offering waffles, make-your-own omelete, breakfast burritos, and yogurt parfait
  • Grab and go bar options including hot beverages, fruit, and granola bars
  • Enjoy Free High-Speed Internet Access
  • Fresh cookies in lobby

The Country Inns By Carlson highlights above are subject to change without notice.

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