QUALITY SUITES INTERCONTINENTAL AIRPORT WEST

15321 Vantage Pkwy. East, Houston, TX 77032 United States (USA)
View Map Reservations: 1-800-230-4134
2.5 Star Airport Hotel in Harris County
29.94026-95.36228
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Average
3.0/ 5

Based on 45 guest reviews

Show Guest Reviews
  • We have an outdoor pool
  • Free complimentary breakfast
  • Shuttle to airport available
  • The Avg. Group Discount is 21.1%!
  • Gym is available on property
  • 60 rooms in hotel
  • Group friendly rating of 10.0/10

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Room Types

Check Rates 1 King Accessible Suite 1 Bedroom Suite Living Room Near Lobby
Non-Smoking
Check Rates 1 King Bed Suite 1 Bedroom Suite Living Room Sofa Bed 1 Person
Non-Smoking
Check Rates 1 King Choice Privileges Bonus Points Package Accessible Suite 1 Bedroom Suite
Non-Smoking
Check Rates 1 King Choice Privileges Bonus Points Package Suite 1 Bedroom Suite Living Room
Non-Smoking
Check Rates 1 King Suite 1 Bedroom Suite Living Room Sofa Bed 1 Person
Non-Smoking
Check Rates 2 Queen Accessible Suite 1 Bedroom Suite Living Room Near Lobby
Non-Smoking
Check Rates 2 Queen Beds Suite 1 Bedroom Suite Living Room Sofa Bed 1 Person
Non-Smoking
Check Rates 2 Queen Choice Privileges Bonus Points Package Accessible Suite 1 Bedroom Suite
Non-Smoking
Check Rates 2 Queen Choice Privileges Bonus Points Package Suite 1 Bedroom Suite Living Room
Non-Smoking
Check Rates 2 Queen Suite 1 Bedroom Suite Living Room Sofa Bed 1 Person
Non-Smoking
Check Rates Standard Room 2 Queen Beds
Non-Smoking
Check Rates Standard Suite 1 King Bed
Non-Smoking
Check Rates Suite
Non-Smoking

Local Attractions

Mercer Arboretum & Botanic Gardens, Sam Houston Race Park, Sam Houston National Forest, SplashTown, Cynthia Woods Mitchell Pavilion, Reliant Stadium, M.O. Campbell Center, W.W. Thorne Stadium, Greenspoint Shopping Venue, Deerbrook Shopping Venue and The Woodlands Recreational Venue.

Verified Reviews of Quality Suites Intercontinental Airport West

Below are the verified reviews from guests that we have booked recently:
"Wouldn't Advise Booking a Group Here!"
Overall Score1.0/ 5
Prior to our wedding weekend, members of my wedding party were having the hardest time getting a hold of the general manager. I later learned from them that it would take her over a week to return their emails or text messages. When the wedding weekend came, the problems got worse. Every afternoon, about half of our room key cards would deactivate so we would have to go down to the front desk to get them turned back on. Finally, I was charged over $800 for rooms I did not sign the contract for. Meanwhile, one of the bridesmaids was charged for three nights when she should have been charged for one. I tried to get this straightened out with the front desk THREE TIMES in a twelve hour period, one being my wedding night. By the third time, I was upset. The general manager told me to calm down and that it was not a big deal. She behaved as if I was overreacting about an extra $810 of room charges. It has been two days since we checked out and both my bridesmaid and I have extra charges on our credit card that we are trying to get removed.
(Meeting planner, booked 25 rooms), from US flag
15-Oct-2014 Verified Review, stayed from Sun Oct 12 to Mon Oct 13 2014 at a $70.00 group rate (30% discount).
"Youth Team Trip"
Overall Score5.0/ 5
I was very impressed with the quality of the service and the price that was given to my youth team. The rooms were very large.
(Group coordinator, booked 10 rooms), from US flag
05-Oct-2014 Verified Review, stayed from Fri Oct 03 to Sun Oct 05 2014 at a $65.00 group rate (54% discount).
Response from Management on 07-Oct-2014:
Thank you, we are very happy that your group enjoyed their stay! We hope to see you next time you come into the Houston area.

Summary of Verified Reviews

Summary of 155 verified reviews

75
Good

Good budget hotel. Easily accessible by car and close to the airport. Friendly service and great reception. Best value for money. Popular among business travelers.

“Great for the price” “Complementary shuttle”

Great Budget Hotel Top 20% in city

Good to know

  • Spacious rooms

    “Rooms are very spacious and comfortable” “Big rooms”

  • Great reception

    “Desk attendant was very friendly and accommodating” “Driver available”

  • Good access to airport

    “Close enough to the airport” “Close to the airport”

  • Hotel is outdated

    “Very old hotel” “Hotel was dated”

Review highlights

Value

100/100
22 reviews

Best value for money.

“Complementary shuttle” “Airport shuttle included” “Great for the price”

Breakfast

97/100
17 reviews

Tasty breakfast.

“Decent breakfast” “Continental breakfast was good”

Comfort

84/100
21 reviews

Large, comfortable rooms.

“Very clean nice sheets” “Real cold A/C” “Rooms are very spacious and comfortable”

Service

80/100
54 reviews

Adequately professional and very friendly service with good reception.

“Desk attendant was very friendly and accommodating” “Quick trip” “Amazing driver”

Location

75/100
24 reviews

Great location near the airport. Good accessibility by car.

“Complementary shuttle” “Stores in walking distance” “Airport shuttle included”

Room

49/100
51 reviews

Spacious rooms, but dirty and poorly-maintained with bad bathrooms.

“Refrigerator did not work” “Dirty carpet” “Shower was cold”

Vibe

7/100
13 reviews

Poor vibe. Hotel is outdated. Fine for a budget trip.

“No entertainment” “Elevator which was almost nauseating” “Very old hotel”

Amenities

0/100
6 reviews

Poor hotel buildings.

“Elevator which was almost nauseating”

WiFi

0/100
8 reviews

Bad internet service.

“WiFi didn't work at all” “Wifi sucks”

Ranked top 64% by families, with a score of 78

Good to know

  • Great location

    “Complementary shuttle” “Stores in walking distance”

  • Friendly service

    “Desk attendant was very friendly and accommodating” “Staff friendly and helpful”

  • Tasty breakfast

    “Decent breakfast” “Continental breakfast was good”

  • Rather comfortable

    “Very clean nice sheets” “Real cold A/C”

Review highlights

Value

100/100
7 reviews

Best value for money.

“Complementary shuttle” “Airport shuttle included” “Great for the price”

Breakfast

96/100
8 reviews

Tasty breakfast.

“Decent breakfast” “Continental breakfast was good”

Comfort

85/100
9 reviews

Large, comfortable rooms.

“Very clean nice sheets” “Real cold A/C” “Rooms are very spacious and comfortable”

Service

80/100
11 reviews

Friendly service.

“Desk attendant was very friendly and accommodating” “Quick trip” “Amazing driver”

Location

75/100
7 reviews

Great location.

“Complementary shuttle” “Stores in walking distance” “Airport shuttle included”

Room

53/100
11 reviews

Big, decent rooms.

“Very clean nice sheets” “Refrigerator did not work” “Dirty carpet”

Ranked top 49% by business travelers, with a score of 77

Good to know

  • Room is not nice

    “Refrigerator did not work” “Dirty carpet”

  • Fantastic service

    “Desk attendant was very friendly and accommodating” “Quick trip”

Review highlights

Service

74/100
7 reviews

Fantastic service.

“Desk attendant was very friendly and accommodating” “Quick trip” “Amazing driver”

Room

49/100
6 reviews

Room is not nice.

“Refrigerator did not work” “Dirty carpet” “Shower was cold”

Ranked top 77% by couples, with a score of 76

Good to know

  • Fantastic service

    “Desk attendant was very friendly and accommodating” “Quick trip”

Review highlights

Service

83/100
4 reviews

Fantastic service.

“Desk attendant was very friendly and accommodating” “Quick trip” “Amazing driver”

Good to know

  • Spacious rooms

    “Rooms are very spacious and comfortable” “Big rooms”

  • Great reception

    “Desk attendant was very friendly and accommodating” “Driver available”

  • Good access to airport

    “Close enough to the airport” “Close to the airport”

  • Hotel is outdated

    “Very old hotel” “Hotel was dated”

Review highlights

Value

100/100
18 reviews

Best value for money.

“Complementary shuttle” “Airport shuttle included” “Great for the price”

Breakfast

97/100
15 reviews

Tasty breakfast.

“Decent breakfast” “Continental breakfast was good”

Comfort

83/100
20 reviews

Large, comfortable rooms.

“Very clean nice sheets” “Real cold A/C” “Rooms are very spacious and comfortable”

Service

78/100
50 reviews

Friendly but unprofessional service, with good reception.

“Desk attendant was very friendly and accommodating” “Quick trip” “Amazing driver”

Location

75/100
22 reviews

Great location near the airport.

“Complementary shuttle” “Stores in walking distance” “Airport shuttle included”

Room

48/100
47 reviews

Spacious rooms, but dirty and poorly-maintained with bad bathrooms.

“Refrigerator did not work” “Dirty carpet” “Shower was cold”

Vibe

7/100
13 reviews

Poor vibe. Hotel is outdated.

“No entertainment” “Elevator which was almost nauseating” “Very old hotel”

Amenities

0/100
6 reviews

Poor hotel buildings.

“Elevator which was almost nauseating”

Ranked top 72% by families, with a score of 74

Good to know

  • Great location

    “Complementary shuttle” “Stores in walking distance”

  • Friendly service

    “Desk attendant was very friendly and accommodating” “Staff friendly and helpful”

  • Tasty breakfast

    “Decent breakfast” “Continental breakfast was good”

  • Rather comfortable

    “Very clean nice sheets” “Real cold A/C”

Review highlights

Value

100/100
7 reviews

Best value for money.

“Complementary shuttle” “Airport shuttle included” “Great for the price”

Breakfast

96/100
7 reviews

Tasty breakfast.

“Decent breakfast” “Continental breakfast was good”

Comfort

85/100
8 reviews

Large, comfortable rooms.

“Very clean nice sheets” “Real cold A/C” “Rooms are very spacious and comfortable”

Service

80/100
10 reviews

Friendly service.

“Desk attendant was very friendly and accommodating” “Quick trip” “Amazing driver”

Location

75/100
6 reviews

Great location.

“Complementary shuttle” “Stores in walking distance” “Airport shuttle included”

Room

52/100
10 reviews

Big, decent rooms.

“Very clean nice sheets” “Refrigerator did not work” “Dirty carpet”

Ranked top 63% by business travelers, with a score of 74

Good to know

  • Fantastic service

    “Desk attendant was very friendly and accommodating” “Quick trip”

  • Room is not nice

    “Refrigerator did not work” “Dirty carpet”

Review highlights

Service

74/100
7 reviews

Fantastic service.

“Desk attendant was very friendly and accommodating” “Quick trip” “Amazing driver”

Room

48/100
5 reviews

Room is not nice.

“Refrigerator did not work” “Dirty carpet” “Shower was cold”

Review Semantics by TrustYou

Customer Reviews of Quality Suites Intercontinental Airport West

3.0 out of 5. Based on 45 guest reviews , Average

Property Description

The team at the recently renovated Quality Suites strive to provide our guest a great hospitality experience. We are an ALL SUITE property with a separate living area and bedroom. Each room is furnished with modern contemporary furniture, including 37” HD LCD TV’s. The Living area is set-up to act as a comfortable gathering areas for families, or for the business traveler to work. Each living space also has a microwave and refrigerator. We are located ONLY 5 mins away from the IAH (George Bush Intercontinental Airport) and have a team devoted to picking up and dropping off guest at the airport. We also extend our shuttle service to local restaurants and shopping outlets. If you decide that instead you’d prefer a STAYCATION, we offer a great outdoor pool and spa space, with an outdoor grill; GREAT for Sports Teams or Reunion groups or even a mini Retreat for the Business Traveler. Monday-Wednesday our Management Staff host a HOSPITALITY NIGHT from the hours of 5 pm – 7 pm. offering lights appetizers and drinks (both alcoholic and non-alcoholic) Along with our entertaining attitude of HOSPITALITY, we also offer a FREE Deluxe HOT breakfast with WAFFLE BAR, FREE In-Room Coffee and Tea Service, FREE Parking and more. At Quality Suites, when we say QUALITY, we mean QUALITY! Our perfect location and convenient access to area attractions and businesses make us a great place for business and leisure travelers in the Houston, Texas area. Book a room with us today. We look forward to your stay.

Details / Other Expenses

Check In: 3:00 PM
Check Out: 11:00 AM
Year of Last Renovation: 2015
Floors: 3
Rooms: 60
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 60
Handicap Rooms: 3
Suites: 60
Room Windows: Windows Don't Open
Cleaning Frequency: Daily
Meeting Rooms: 1 View Spaces
Meeting Space: 562 sq. feet
Dist. to Food/Bars: 1.0 Mi
Dist. to 24hr Restaurant: 1.0 Mi
Dist. to Nearest Gym: On-site
Pool Info:
Outdoor Pool and Spa with Outdoor Grill
Ownership: VANTAGE PARKWAY HOSPITALITY
Policies / Expenses
Cancellation:
Cancellation policies can vary based on group needs.
Nightly Parking: 0.00
Total Taxes: 17.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 6.00%
Occupancy Tax: 9.00%
City Tax: 2.00%
Audio Visual Service Charge: 200.00 Per Function (Deposit Only)

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
Pets accepted with min. fee of $50 per night. No pets over 50 lbs.


  • Air conditioning
  • Airport Shuttle
  • Alarm clock
  • Baggage storage facilities
  • Bus parking
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Internet is Complimentary
  • Jacuzzi
  • Laundry facilities
  • Laundry valet service
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • TV - Free HBO
  • Travellers cheques accepted
  • TV room

Airport & Shuttle Information

Bush Intercontinental Airport. Complimentary Airport Shuttle: 6 am - 12 am to airport.

Local Shuttle Info: Complimentary Local Shuttle - 6am - 12am

Airport Shuttle? Yes! There is an airport shuttle.

Breakfast Information

Free HOT Breakfast Buffet. Hot & cold cereal, pastries, make your own Texas shaped waffles, sausage, biscuits, gravy, yogurt, fresh fruit, eggs, juices and hot coffee.

About Quality Suites

  • Comfortable bedding with soft pillows
  • Hot, fresh, and healthy breakfast options available at certain locations
  • Known for providing friendly services
  • Free high-speed internet, local U.S. calls, and daily USA TODAY newspaper
  • Fresh coffee and tea in the lobby 24/7
  • Great meeting space also offered at most locations

The Quality Suites highlights above are subject to change without notice.

Previously known as:
Quality Suites

Hotel Rate Trends at Quality Suites Intercontinental Airport West

Rate fluctuations of Quality Suites Intercontinental Airport West

This graph illustrates averages of sleeping room prices for both group/meeting prices and the most competitive individual traveler rates our rate checker could find at the time the group offer was submitted. The most competitive group/meeting discount shown is 35.2% in October 2014 and the highest average individual rate is $124 in the month of January 2015. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Quality Suites Intercontinental Airport West in a month when rates are lower.

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Meeting Rooms and Banquet Rooms at Quality Suites Intercontinental Airport West

Below are the meeting, banquet, conference and event spaces at Quality Suites Intercontinental Airport West.

Feel free to use the Quality Suites Intercontinental Airport West meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Houston event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Meeting room 27 x 22 x 9 594 --/-- -- 25 14 17 14 4/3 -- 40 40
Close This

Meeting room

Room Type:
General Meeting Room
Total Size:
594 Sq. Feet
Dimensions:
27 x 22 x 9 Ft.
Floor Level:
Ground Level
Power Outlets:
8
Columns:
0
Windows:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
$100.00 USD
Full Day Rental:
$150.00 USD
Evening Rental:
$125.00 USD
24 Hr. Hold Rental:
$200.00 USD
Meeting room Meeting Space Thumbnail 2
Meeting room Meeting Space Thumbnail 3
Photo 2 of Meeting room

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