Address
132 East Trade St.
Charlotte, NC 28202
United States 1-800-230-4134 Map
OMNI CHARLOTTE HOTEL
Location. Omni Charlotte Hotel is located close to Blumenthal Performing Arts Center, Time Warner Cable Arena, and Bank of America Stadium. Additional points of interest include Charlotte Convention Center and Discovery Place.
Hotel Features. Omni Charlotte Hotel's restaurant serves breakfast, lunch, and dinner. A bar/lounge is open for drinks. Room service is available 24 hours a day. Recreational amenities include a fitness facility. This 4 star property has a business center and offers small meeting rooms, technology support staff, and limo/town car service. Wireless Internet access (surcharge) is available in public areas and the hotel has an Internet point. The property has 1486 square meters of event space consisting of banquet facilities, conference/meeting rooms, a ballroom, and exhibit space. The property offers a roundtrip airport shuttle (surcharge). Business services, wedding services, concierge services, and tour/ticket assistance are available. Guest parking is available for a surcharge. Additional property amenities include a rooftop terrace, multilingual staff, and express check in. This is a smoke free property.
Guestrooms. 374 air conditioned guestrooms at Omni Charlotte Hotel feature minibars and CD players. Accommodations offer city views. Beds come with triple sheeting, down comforters, and down blankets. Bathrooms feature shower/tub combinations, designer toiletries, bathrobes, and hair dryers. Wireless Internet access is available for a surcharge. In addition to desks and complimentary weekday newspapers, guestrooms offer multi line phones with voice mail. LCD televisions have pay movies. Rooms also include coffee/tea makers and blackout drapes/curtains. Guests may request a turndown service, refrigerators, and hypo allergenic bedding. Housekeeping is available daily.
May 19, 2013
Mary N, Pittsburgh, Pennsylvania | Trip type: Business
This hotel is nice with a perfect location to access Charlotte. The rooms are nice but getting dated. It needs an upgrade. The staff is wonderful - very helpful without...
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This hotel is nice with a perfect location to access Charlotte. The rooms are nice but getting dated. It needs an upgrade. The staff is wonderful - very helpful without being bothersome except for that darn voice mail message. My one complaint is the voice greeting every day - it adds nothing and it is a REAL bother. I had long days on business in Charlotte, arrived back at the hotel late at night and had to go through multiple steps to delete that blinking light and really unhelpful voice mail - repeating every day that you were there to help me. As business travelers, we know that. After 3 days of late nights trying to delete that message to get rid of that beacon of a light, I had had enough. Tip: become and OMni awards member, the "already done" check in system is really wonderful. « less
“Fantastic Stay at the Omni”
May 17, 2013
Kathleen H, Atlanta, Georgia | Trip type: Business
Stayed overnight at the Omni for business and was completely impressed with the entire visit. Everyone was extremely friendly and upbeat (from the valet to the front desk)- genuinely- not...
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Stayed overnight at the Omni for business and was completely impressed with the entire visit. Everyone was extremely friendly and upbeat (from the valet to the front desk)- genuinely- not that fake kind of nice either. Room was clean, quite, and with an updated decor. Beds were those incredibly cosy ones which are difficult to leave and make you want to sleep in. Nice view of the city also. Super location with plenty of great eating options in close walking distance. It is more money than I probably would have liked to spend, but it was completely worth it. Loved the breakfast buffet. My co-worker and I kept saying this was one of the best hotels we have stayed in. Would absolutely recommend the Omni and will stay here again next time in Charlotte! « less
“Good location but rooms need major overhaul”
May 16, 2013
funsandiego, san diego | Trip type: Business
Good location within walking distance of several good restaurants. The staff was very helpful and courteous. However, our room needed a major overhaul. The room had a musty smell; carpeting...
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Good location within walking distance of several good restaurants. The staff was very helpful and courteous. However, our room needed a major overhaul. The room had a musty smell; carpeting was torn and stained; furnishings were cheap, worn and outdated; tiles in bath/shower were moldy; draperies didn't close completely. « less
We had the best stay at the omni! This hotel is located right in the center of anything and everything in downtown Charlotte. Our room was big and comfy and...
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We had the best stay at the omni! This hotel is located right in the center of anything and everything in downtown Charlotte. Our room was big and comfy and clean! The window spanned the entire one side of the room with great views! If I had to pick one negative..it would be that they don't have free wifi. After spending what we did on the room and valet..it would have been nice to have free Internet. But the very best part of the stay was the breakfast. It was not just a typical breakfast buffet. It was the best tasting breakfast buffet that I've ever had. The chef was so kind and so good! You must add on a breakfast if you stay here! « less
Read management response to this review.
Management response from OmniMgr, Manager
We are thrilled to read that you had a great stay at the Omni Charlotte and are happy that we can easily address the one concern you had from your stay. If you sign up for our complimentary Select Guest program you will receive complimentary Wi Fi along with many other valuable perks like beverage delivery service in the morning. Thank you for taking the time to review us on TripAdvisor and we hope you will be our guest again soon.
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“Best location but not deluxe”
May 13, 2013
AndrewM_8, North Carolina | Trip type: Couples
The Omni Charlotte is in the exact center of the city and across the street from the performing arts center as well as several good restaurants. The quality of the...
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The Omni Charlotte is in the exact center of the city and across the street from the performing arts center as well as several good restaurants. The quality of the hotel is below standard for this chain, however, with solid wood slabs for doors (with some cracking of the surfaces), small bathrooms, and so-so furnishings. For one night on the town (theater, dinner, etc.), it is great, but I would not want to stay longer! « less
Read management response to this review.
Management response from OmniMgr, Manager
We appreciate your feedback and are glad you enjoyed our location in the heart of Charlotte. Please be assured that the feedback from you and our other guests is valuable to us for determining how we can improve our hotel. Thank you for your comments and we hope to have you as our guest again soon.
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Omni Charlotte Hotel - Hotel Room Types
Deluxe One King Bed
1 king bed. Premium bedding. Down blanket and comforter. Triple sheeting. City view. 312 square feet. Desk. Wireless Internet access (surcharge).High-definition LCD television with digital service. Premium TV channel(s). Pay movies. Multi-line phone. Voice mail. CD player. Clock radio. Minibar. Coffee/tea maker. Shower/tub combination. Designer toiletries. Bathrobes. Hair dryer. Iron/ironing board. Complimentary newspaper (M-F). Blackout drapes/curtains. Electronic check-out. Refrigerator (on request). Air conditioning. Climate control. Nonsmoking.
Premier Executive Room 1 King Bed
1 king bed. Premium bedding. Down blanket and comforter. Triple sheeting. City view. 515 square feet. Desk. Wireless Internet access (surcharge). High-definition LCD television with digital service. Premium television channel(s). Pay movies. Multi-line phone. Voice mail. CD player. Clock radio. Minibar. Coffee/tea maker. Shower/tub combination. Designer toiletries. Bathrobes. Hair dryer. Iron/ironing board. Complimentary weekday newspaper. Blackout drapes/curtains. Electronic check-out. Refrigerator (on request). Air conditioning. Climate control. Nonsmoking.
Accessible Deluxe Room 2 Double Beds
2 double beds. Accessible features: Enlarged door openings. Grab bars available in tub and near toilet. Standard tub with handheld showerhead. Toilet is no higher than 29 inches from floor. Sink is standard height from the floor. Visual notification for hotel alarm system, door, and phone are available. Other room features: 312 square feet. High-definition 37-inch LCD TV. Desk.
Premier Suite Two Double Beds
2 double beds. Premium bedding. Down blanket and comforter. Triple sheeting. City view. 640 square feet. Desk. Wireless Internet access (surcharge). High-definition LCD television with digital service. Premium television channel(s). Pay movies. Multi-line phone. Voice mail. CD player. Clock radio. Minibar. Coffee/tea maker. Shower/tub combination. Designer toiletries. Bathrobes. Hair dryer. Iron/ironing board. Complimentary weekday newspaper. Blackout drapes/curtains. Electronic check-out. Refrigerator (on request). Air conditioning. Climate control. Nonsmoking.
Deluxe Room 2 Double Beds
2 double beds. Premium bedding including triple sheeting, down duvet, and down blanket. View of the city. 312 square feet. Desk. CD player. High-definition LCD television with premium digital channels and pay movies. Wireless Internet access (surcharge). Minibar. Ensuite bathroom with shower/tub combination. Bath amenities include hair dryer and designer toiletries. Bathrobes. Air conditioning. Non-Smoking.
Amenities / Additional Information - Omni Charlotte Hotel
Voice Mail
Electronic Room Keys
Coffee or Tea Maker
Video Check Out
Fitness Facility
In House Bar
TV In Room
Meeting Rooms
Business Center
Air Conditioning
Clothing Iron
Wake Up Service
Mini Bar In Room
Room Service
Hair Dryer
Car Rent Desk
Family Rooms
Check In:
3 PM
Check Out:
noon
Floors:
15
Rooms:
374
Area Attactions - Omni Charlotte Hotel
Distances are calculated in a straight line from the property's location to the point of interest or attraction, and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Blumenthal Performing Arts Center 0.2 km / 0.1 mi Time Warner Cable Arena 0.2 km / 0.1 mi Discovery Place 0.4 km / 0.2 mi Bechtler Museum of Modern Art 0.5 km / 0.3 mi Charlotte Convention Center 0.6 km / 0.4 mi Duke Energy Headquarters 0.7 km / 0.4 mi NASCAR Hall of Fame 0.8 km / 0.5 mi Bank of America Stadium 0.9 km / 0.5 mi Afro American Cultural Center 1 km / 0.6 mi Mint Museum of Art 4.1 km / 2.6 mi Bojangles' Coliseum 4.8 km / 3 mi Charlotte Museum of History 6.9 km / 4.3 mi Billy Graham Library 7.2 km / 4.5 mi Charlotte Regional Farmers Market 7.3 km / 4.6 mi SouthPark Mall 8.4 km / 5.2 mi
The preferred airport for Omni Charlotte Hotel is Charlotte, NC (CLT Charlotte Douglas Intl.) 9.3 km / 5.8 mi.
Notifications and Fees
er stay free when occupying the parent or guardian's room, using existing bedding.
The following fees and deposits are charged by the property at time of service, check in, or check out.
Self parking fee: USD 15 per day
Valet parking fee: USD 22 per day
Pet fee: USD 50.00 per room, per stay
Pet deposit: USD 50.00 per stay
Fee for in room wireless Internet: USD 9.95 per day (rates may vary)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Testimonials: Why use Hotel Planner?
"The meeting was held on May 1st and it was great! The accommodations rec'd lots of compliments and the staff there were terrific to work with! I will be recommending your website to others in AmeriGas who schedule meetings." J.B. - Sacramento, CA
"I will definitely use you again. The responses to my bid were immediate and the sales managers contacted me personally to come in and look at the facilities and set up the contract." N.W. - Orlando, FL
Based on 399 traveler reviews 
Value
Cleanliness
“Fantastic Stay at the Omni”
“Good location but rooms need major overhaul”
Deluxe One King Bed