Best Western River North is a AAA 3-Diamond property known for being the only hotel in Downtown Chicago to offer free guest parking. Just renovated in 2011, River North Hotel guest rooms boast a contemporary design punctuated by amenities such as Cuisinart one-cup coffeemakers, laptop safes, eco-friendly bath and body products, and of course, flat-screen televisions.
Choose the Best Western River North, and also enjoy:
*Great location for business or pleasure
*Free wireless internet access
*Indoor Pool, Fitness Center, Rooftop Sundeck
*Room Service/Onsite Restaurant & Lounge, Pizzeria Ora
Star Rating:
Local Attractions:
Navy Pier - 1 mile
Shedd Aquarium - 1.5 mile
Field Museum - 1.5 mile
Adler Planetarium - 1.5 mile
American Girl Place - 1 mile
The Art Institute - 1 mile
Michigan Ave./Magnificent Mile - .5 ,o;e
Hard Rock Café - .5 block
Rainforest Café - .5 block
John Hancock Tower - .5 Block
Willis Tower (Formerly Sears Tower) - 1 mile
Water Tower Place -1 mile
United Center - 3 miles
Wrigley Field - 5 miles
Museum of Science & Industry - 5 miles
Lincoln Park Zoo - 2 miles
Hotel Reviews for Best Western Plus River North Hotel
4.0out of 5Based on 619 guest reviews, Very Good
Based on 662 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
247
Very Good
272
Average
85
Poor
39
Terrible
19
Most Recent Traveler Reviews:
“Great Location with Free Parking; But Missing Something”
May 14, 2013
erinhans79, Dallas, Georgia | Trip type: Family
For my 34th birthday, my husband surprised me with a trip to Chicago to visit my sister for the weekend. For my first night there, we thought it would be...
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For my 34th birthday, my husband surprised me with a trip to Chicago to visit my sister for the weekend. For my first night there, we thought it would be fun to stay in the city. We decided on the Best Western River North because of it's location- within a few blocks of the Magnificent Mile; and because of the price. For the area it was one of the lower rates we found, plus it included free parking-which seems incredibly rare for the city.
Check-in was satisfactory. The front desk clerk was cordial, but didn't go out of her way to explain much. Just that we would give our room number to the parking attendant so we could get our parking pass.
The layout of the hotel is a little confusing. There are some rooms accessible from the lobby and some that are not. There was no information in the room about check-out time until the statement was slipped under the door.
For the price we weren't expecting the rooms to be glitzy or luxurious. One positive was that it seemed to be clean, though the bathroom floor was finished with a rough substance somewhat like bumpy rubber. I am not sure if that type of floor could be thoroughly cleaned. There were no liners in the trashcans. The bathroom itself was quite small. Just enough room to get in, and try not to step back into the toilet while trying to shut the door. While in the bathroom, I could hear the guest in the next room on the phone. Actually I could hear his entire end of the conversation more clearly than I could hear my sister on the other side of the bathroom door. I would say the decor of the room was drab and overall the hotel itself seemed very old.
If you want to watch tv (situated on top of a dresser that is next to the bed) from anywhere but sitting at the desk or standing next to the bed in front of the window (located across from the tv), you will have to turn it at an angle.
The bed was hard and really flat, but the pillows were great. During the night, the temperature dropped so by morning the room was pretty chilly. No problem, we just turned on the heat a little. Well once we turned it on, it wouldn't turn off. We had it on low, but the room soon became stifling. Fortunately, the window was easy to open to let in some air.
To sum it up, if you are just looking for a simple affordable place to sleep (and not much else), and not pay through the nose for parking, then this is the place for you. « less
Read management response to this review.
Management response from River North Hotel, Manager
Thank you for writing a review of us. We are glad that we could satisfactorily accommodate you but we're disappointed we didn't make a better impression during your stay. We are sorry you had issues with your heating/cooling unit and we hope the staff was alerted to the issue so as to have the opportunity to address it. If you should see fit to visit Chicago again, we'd love another chance to improve upon your last stay and to give you an exceptional experience in Chicago.
Samuel Marketing Manager
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“Great place to stay!”
May 14, 2013
BananaJuice, New Mexico | Trip type: Couples
We stayed here for a reunion with some other friends and loved it. The hotel overall is great, the rooms were nice and very spacious. The bed is one of...
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We stayed here for a reunion with some other friends and loved it. The hotel overall is great, the rooms were nice and very spacious. The bed is one of the most comfortable we have slept on in a while and very clean. Definitely would stay here again because the rates were great for a hotel on the Magnificent Mile and the location was perfect.
The reason I gave this hotel a 4 instead of 5 stars is that we did encounter a few staff members who were extremely rude. Most of the staff was just great but there was one bellman and one front desk person who we ran into several times during our four night stay and they were quite rude every time. The other staff was great though.
Also, the entry to this hotel is not at all convenient. There is supposedly an elevator somewhere in the parking garage that would take you to the lobby but we never found it. Three out of the four of us had children in strollers, one of them had twins in a double stroller, and every time we went in and out it was a bit of a fiasco trying to get the strollers up or down the stairs and through two sets of doors that do not have automatic opening. Once we got up the stairs it took us three trips on the elevator to get up to our rooms since the tiny elevator would hold a single stroller and 3 or 4 others or a double stroller and 2 or 3 other people. Not terribly convenient but it still wouldn't be a deal breaker for me because of the price. « less
“Excellent value”
May 13, 2013
Dianeinarnold
Great location, nice rooms. Very clean and super staff! Free parking on site is icing on the cake!! Super close to restaurants, bars and shopping of course!! This was my...
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Great location, nice rooms. Very clean and super staff! Free parking on site is icing on the cake!! Super close to restaurants, bars and shopping of course!! This was my 2nd time staying at this hotel and I will definitely return!!!!!!!!!!!!! « less
“Checked out our Wedding Party accommodations”
May 13, 2013
Lyn969, Clarkston, Michigan | Trip type: Family
Since I was coming to town for my daughter's bachelorette party anyway, I thought I'd stay at the River North to see if we'd made the right decision for her...
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Since I was coming to town for my daughter's bachelorette party anyway, I thought I'd stay at the River North to see if we'd made the right decision for her wedding party later in the month. Frankly, with a big convention in town that same weekend, our options were limited, and the prices highly inflated, but we were still able to get some good deals at the River North for June. I especially wanted to see the family suite that we have booked for the bridesmaids/bride to use for wedding prep, and Michelle, the day managar was very generous with her time. She not only took me upstairs to see a vacant suite, but she answered any questions I had. While the rooms are a little small, they are very clean. My only complaint is that, for the money, there are no refrigerators nor microwaves in any of the "standard" rooms. Also, in the family suite, there is a small dorm-size frig, but no microwave. Again, Michelle came to the rescue and offered to provide a microwave for the bridal party suite, and a refrigerator for the room for the parents of the bride and groom. All in all, I'm hoping that things go well in a couple weeks. Everyone at the desk was very helpful as well. Whenever I call, the desk staff seems very attentive, and Wallace the concierge, has been invaluable in helping me secure a limo driver for the big day. « less
Read management response to this review.
Management response from River North Hotel, Manager
Thank you for submitting a review. We are very glad to see that Michelle could be so helpful for you guys, and we're happy to accommodate your wedding party. Thank you for your description of your experience with our rooms and with our service. We look forward to seeing you again in June for the big day!
Samuel Marketing Manager
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“Location Location Location”
May 13, 2013
707070bond, North Bergen, New Jersey | Trip type: Business
I have stayed here 5 times now and still can not get over the fact that it is so close and easy to go anywhere you need. Free parking is...
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I have stayed here 5 times now and still can not get over the fact that it is so close and easy to go anywhere you need. Free parking is a large draw but if you dont have a vechile you can walk to many dining options or take public transit. The place is old but I always see how they are cleaning and updating the facilities. On this trip the place was filled with Cardinals fans here for games at Wrigley Field and every one seemed to be very happy with the hotel. I will be back on my many trips to the windy city. « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
One King Bed
1 king bed. 300 square feet. In-room safe. Wireless high-speed Internet access (complimentary). Cable television service. Premium television channel(s). Pay movies. Free local calls. Voice mail. Clock radio. Coffee/tea maker. Hair dryer. Complimentary toiletries. Iron/ironing board. Electronic check-out. Air conditioning. Climate control. Non-smoking only.
Standard Double
Two Double Beds
Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include complimentary toiletries and a hair dryer. A safe, complimentary newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Amenities - Best Western Plus River North Hotel
Air conditioning
Alarm clock
Baggage storage facilities
Central location
Complimentary newspaper
Concierge service
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Dinner available
Electronic key card
Elevator
Fax available
Fitness and health center
Free local calls
Garage
Hairdryer available
Central heating
Ice Maker
Internet - wireless
Internet is Complimentary
Licensed bar
Non-smoking rooms
24 hours opened
Office or business center
Private car parking
Radio in room
Restaurant
Safe in rooms
Self controlled heating/cooling system
Shower
Swimming pool - indoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Telephone - Free local calls
Television
TV - Free Cable
Terrace
Valet Parking
Voicemail
Pet Friendly?
Sorry, pets are not allowed.
Airport & Shuttle Information - Best Western Plus River North Hotel
Discount airport shuttle available to/from Midway and O'Hare Airports. Please call for details.
Airport Shuttle? Sorry, no airport shuttle available.
Local Shuttle Info: Discount shuttle available for in-town point-to-point transfer. Call for details.
Testimonials: Why use Hotel Planner?
"I think this site is amazing! I can't wait to use this site more! I still can't believe the "meeting planner" part of the site is free!" J.J. - Albany, NY
"Thanks Kevin! Your site was a huge success for me and I will definitely use it again. We ended up booking a total of 44 rooms, with different checking-in check-out days, times, people, etc., and Steve has been awesome to work with. Also, Steve is making special arrangements for an "after hours" tradition.I need to make group reservations at least twice a year and I now have a website that makes that a whole lot easier!" Q.C. - Greenville, SC
Based on 662 traveler reviews 
Value
Rooms
“Great Location with Free Parking; But Missing Something”
“Excellent value”
One King Bed