Address
4 Gateway Dr.
Collinsville, IL 62234
United States 1-800-230-4134 Map
FAIRFIELD INN BY MARRIOTT COLLINS
Location. Fairfield Inn by Marriott Collins is located in Collinsville's Collinsville O'Fallon neighborhood, close to Gateway Conference Center, Splash City Family Waterpark, and Gateway Fun Park. Nearby points of interest also include Fairmount Park Racetrack and Cahokia Mounds State Historic Site.
Hotel Features. Recreational amenities include an indoor pool, a spa tub, and a fitness facility. Complimentary high speed (wired) Internet access is available in public areas. The hotel serves a complimentary continental breakfast. Guest parking is complimentary. Additional property amenities include express check in, express check out, and complimentary newspapers in the lobby. This is a smoke free property.
Guestrooms. 64 air conditioned guestrooms at Fairfield Inn by Marriott Collins feature coffee/tea makers and safes. Beds come with pillowtop mattresses, down comforters, and premium bedding. Bathrooms feature hair dryers. Wired high speed and wireless Internet access is complimentary. In addition to desks and complimentary newspapers, guestrooms offer phones as well as free local calls (restrictions may apply). Cable television is provided. Rooms also include irons/ironing boards. Guests may request wake up calls.
Hotel Reviews for Fairfield Inn by Marriott Collins
4.0out of 5Based on 17 guest reviews, Very Good
Based on 27 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
8
Very Good
10
Average
5
Poor
4
Terrible
0
Most Recent Traveler Reviews:
“Bad Check in Excellent Breakfast”
May 7, 2013
Countreefly, Collinsville, Illinois | Trip type: Business
The manager (Ken or Kent) checked me in and was not at all friendly. He was strictly all business. Even though there was a display of Otis Spunkmeyer cookies he...
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The manager (Ken or Kent) checked me in and was not at all friendly. He was strictly all business. Even though there was a display of Otis Spunkmeyer cookies he behaved as if taking one meant you were taking money from his paycheck.
The pool is a decent size and definitely heated. Enough to do short laps. The whirlpool is permanently closed. When I commented to (Ken or Kent) that it was being advertised online with a whirlpool he snapped that if I really wanted to know what amenities were offered I should call the hotel & book through the hotel rather than trusting an online company. That was when I realized his attitude was based on the fact that I booked through priceline and not directly through the hotel.
The room was alright. There was an odor but I always bring along a vanilla scented candle and within a couple of hours the smell was gone. Nothing fancy but it served its purpose. The beds weren't overly comfortable but housekeeping did an excellent job of giving plenty of towels and clean sheets. When leaving in the morning housekeepers Diane & (?Jamika) greeted me in the hallway & asked if I had everything I needed.
The hot breakfast was delicious! Terri the breakfast hostess is an asset to Fairfield Inn. Eggs both scrambled & boiled, meat, pastries & other breads, fresh fruit, breakfast to go bars, juice, and Waffles made it a well rounded meal. « less
“Needs help!!!”
Apr 24, 2013
BonVoyage555, Yarmouth, Maine | Trip type: Couples
The young man who checked us in was great...upgraded us etc. The place is sad...needs help.
The breakfast was unsatisfactory. The young woman at the desk at 6:00 A.M. was...
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The young man who checked us in was great...upgraded us etc. The place is sad...needs help.
The breakfast was unsatisfactory. The young woman at the desk at 6:00 A.M. was very nice but she was handling the desk and making breakfast. The owner must be a CPA.......Won't spend a nickel to do the right thing....hire a breakfast person!!!!!!!!! Buy some food for the breakfast!!!!!!!!!!
Jan 23, 2013
DAKIBS, Round Lake Beach, Illinois | Trip type: Business
Good property that is close to St. Louis. Easy to get to. Price is good. I had to wait a few minutes to get somebody to check me in. I...
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Good property that is close to St. Louis. Easy to get to. Price is good. I had to wait a few minutes to get somebody to check me in. I think I caught the employees on lunch break. There were two or three employees in the restaurant area across the lobby. Room was clean and fully stocked with amenities. Did not get a chance to try the breakfast. « less
“Disappointing Fairfield Inn”
Jan 8, 2013
jjhc123, Atlanta, GA | Trip type: Family
We were on a road trip and stopped here for the night. As Marriott fans, we know what to expect at their various levels of properties. Fairfield Inns are by...
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We were on a road trip and stopped here for the night. As Marriott fans, we know what to expect at their various levels of properties. Fairfield Inns are by no means the Ritz, but they shouldn't be dumps, either. Unfortunately we were not impressed by the Collinsville property. Having asked for a top-floor room, we were not given that, fine. Moving into our 3rd floor room, it stank of cigarette smoke and an overall unclean, skanky odor. Plus there was loud noise going on in the room directly above us. Marriott is to be commended for going 100% smoke-free in their properties; that's a large part of the reason we stay with them. I understand that rude people will break the rules. But I do expect the problem to be fixed, and compensated for. When calling down to front desk, the clerk was happy to move us to the 4th floor, which was what I had requested in the first place. I went to get the new key, and a person who appeared to be a manager, was at the desk. I complained politely about the smoky room, complimenting Marriott on their smoke-free policy, etc. I'm not demanding or rude, but I did want the manager to know we were displeased. Instead of giving a darn, and apologizing (I've worked in customer service; "the customer's always right"), he proceeded to lecture me in a condescending way, about the fact that Marriotts were much better back before they instituted the smoke-free policy, because you could "put all the smokers" in one place and thus keep the non-smokers separate. (Untrue from personal experience, and not a good CYA story whatsoever from him.) He told me flat-out that I can never expect a smoke-free room, because people will arrive at the front desk, $250 in hand, and slap it down on the desk, informing him (the manager) that they fully intend to smoke in their non-smoking room, here's the $250 cleaning fee in advance, so deal with it. I doubt that Marriott execs would be too happy to hear a manager telling customers this! At any rate, we moved to our new room, which was okay except for an old, decrepit a/c unit that rattled all night. This Fairfield Inn isn't up to Marriott's usual standards; it needs an upgrade and borders on sleazy. The fact that we had to deal with a dirty, smelly room, as well as a condescending manager who cared little about our comfort, made for an unpleasant experience. Avoid. « less
“Needs A Face Lift”
Dec 27, 2012
Itravelalot2011, Plainfield, Illinois | Trip type: Family
I have stayed at this hotel twice now and I keep being disappointed, it one things when you have a hotel that is old but it’s another when they do...
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I have stayed at this hotel twice now and I keep being disappointed, it one things when you have a hotel that is old but it’s another when they do not want to do little things like add paint and caulk to area's that really need it. I understand that doing a complete renovation is costly but at the very least put some paint up. Oh and then pillows were terrible hard to sleep on.
Management response from KAndrewsIL, General Manager
Thank you for you comments regarding our hotel. We are excited to announce that we are planning a full renovation in the 4th quarter of this year. We look forward to your next stay at our property.
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Fairfield Inn by Marriott Collins - Hotel Room Types
Queen/Queen Room
Two Queen Beds
For a good night's sleep, the pillowtop bed is dressed with premium bedding and a down duvet. Complimentary wired and wireless Internet access keeps you connected, and cable channels are offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. A safe, a desk, and complimentary newspapers are among the conveniences offered.
King Room
One King Bed
For a good night's sleep, the pillowtop bed is dressed with premium bedding and a down duvet. Complimentary wired and wireless Internet access keeps you connected, and cable channels are offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. A safe, a desk, and complimentary newspapers are among the conveniences offered.
Amenities / Additional Information - Fairfield Inn by Marriott Collins
Coffee or Tea Maker
Safe
Fitness Facility
TV In Room
Air Conditioning
Clothing Iron
Wake Up Service
Hair Dryer
Car Rent Desk
Family Rooms
Check In:
3 PM
Check Out:
Noon
Floors:
3
Rooms:
64
Suites:
8
Area Attactions - Fairfield Inn by Marriott Collins
Distances are calculated in a straight line from the property's location to the point of interest or attraction, and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Gateway Conference Center 0.1 km / 0.1 mi Splash City Family Waterpark 0.3 km / 0.2 mi Gateway Fun Park 0.3 km / 0.2 mi Fairmount Park Racetrack 3.1 km / 1.9 mi Cahokia Mounds State Historic Site 4.9 km / 3 mi Far Oaks Golf Course 7.6 km / 4.7 mi Stonewolf Golf Course 7.6 km / 4.7 mi St. Claire Square Mall 10 km / 6.2 mi Gateway International Raceway 11 km / 6.8 mi Eads Bridge 15.4 km / 9.6 mi Laclede's Landing 15.7 km / 9.8 mi Gateway Arch 15.9 km / 9.9 mi Edward Jones Dome 16.1 km / 10 mi Jefferson National Expansion Memorial Park 16.2 km / 10.1 mi Old Cathedral of St. Louis of France 16.3 km / 10.1 mi
The preferred airport for Fairfield Inn by Marriott Collins is St. Louis, MO (STL Lambert St. Louis Intl.) 31.2 km / 19.4 mi.
Testimonials: Why use Hotel Planner?
"Yes it did. I was especially pleased with the price. Because of your outstanding service and immediate attention to my request, I've already referred your services to anyone that needs it. I, too, will continue to use your service in the future." R.W. - Independence, MO
"By taking advantage of your product we estimated that we saved around $300. I still shake my head at the fact that I was going to get on the telephone and find a hotel." D.H. - Dayton, OH
Based on 27 traveler reviews 
Value
Rooms
“Bad Check in Excellent Breakfast”
“Needs help!!!”
Queen/Queen Room
King Room