Imagine a place that was once the most significant architectural structure of its time. The PSFS building was at the height of modernity in 1932, a place that symbolized growth, prosperity, and futuristic technology. Now a luxury hotel, the PSFS building maintains the many details and traits that earned it a National Historic Landmark designation. Loews Philadelphia sets a new city standard in modern lodging convenience and luxury.
Star Rating:
Local Attractions:
Pennsylvania Convention and Visitors Center, City Hall, Constitution Center, Visitors Center, Liberty Bell, Old City, Independence Hall
We stayed three nights at the Loews as tourists. The room was very good with two large beds, good bathroom and in general all the facilities were good and well...
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We stayed three nights at the Loews as tourists. The room was very good with two large beds, good bathroom and in general all the facilities were good and well maintained. The internet it is not included in the price, it is expensive and was slow enough to be difficult to wach TV from our country in my laptop. We didn't tryed the restaurant once it was empty when we arrived in second day to have the breakfast. So we went outside where we can find lots of restaurants because in fact the Loews is well located. About the service we don't have anything special to say, once nobody talk with me by name and it was the opposit. Phily one of the concierges does't recognize me 15 minutes after receiving a gratuity to do is job. Conclusion my ideia about the Loews Philadelphia is it is a good four stars hotel, well located but expensive for the service supplyed to the guests. « less
“Expensive and not worth it”
May 16, 2013
gratefulj, Princeton, New Jersey | Trip type: Business
I rated the hotel a 2 because it is not all negative. It is very clean. But other than that, not that great. The internet is expensive, and TERRIBLE. When...
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I rated the hotel a 2 because it is not all negative. It is very clean. But other than that, not that great. The internet is expensive, and TERRIBLE. When you connect, it crawls. It makes you reconnect seemingly every few minutes. The bar is expensive, the restaurant too. « less
“Lovely facility and staff”
May 15, 2013
SashasMom462, Bridgewater, New Jersey | Trip type: Business
A first rate hotel. The building is classic art deco and immaculately maintained, but the staff really makes the experience. They are always friendly, no matter what their role. From...
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A first rate hotel. The building is classic art deco and immaculately maintained, but the staff really makes the experience. They are always friendly, no matter what their role. From the minute I walked in, to my parting handshake with the bell captain helping me find a cab, they were friendly, interested and accommodating. They also made an effort to know my name. For example, Tahisha helped me as I walked in the door, and recognized me throughout my stay by name. Mr. M. Roach at the front desk was very kind when I had a question about my bill; Jamie near by was supportively interested. The engineering staff moved competently throughout the hotel, and always took time to smile and help us enter or exit an elevator or to explain the express elevator system--I'm sorry I don't recall all their names to list here but they all deserve my thanks. Housekeepers always said hello and asked how my day was going. Restrooms were kept sparkling and equipped throughout the day.The catering and food was incredibly good--healthful and beautifully presented.
I was here on business but hope to return with family in tow in the near future. « less
Read management response to this review.
Management response from Sean Clancy, General Manager
Wow! Thank you for the five stars and your feedback. We love reading reviews such as yours. We will be sure to pass your comments on to Tahisha, Melvin, Jamie, and our entire staff. Our Staff of service professionals prides themselves on making every guest stay a memorable one and it is reviews like yours that lets us know we are doing a great job. Thank you for choosing Loews Philadelphia Hotel.
Sean Clancy
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“Everything a gal and her Corgi could want”
May 13, 2013
EricaMNewtown | Trip type: Solo travel
I visited the Loews with my dog to just get away. The location is fantastic, you walk out the door and there are so many great places in walking distance....
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I visited the Loews with my dog to just get away. The location is fantastic, you walk out the door and there are so many great places in walking distance.
The customer service at the Loews is beyond fantastic, from the moment I walked in until the moment the valet brought me my car to leave, EVERY member of the staff was friendly and helpful. The hotel is also pet friendly (BONUS), anytime I walked through the lobby staff members stopped and coddled my spoiled little dog, it was great.
The room service was prompt and wonderful and delivered by friendly staff members as well.
Management response from Sean Clancy, General Manager
At Loews Hotels we place a lot of emphasis on personal touches and we are excited to have exceeded your expectations. Our staff is extensively trained on anticipating guests’ needs and remembering their special preferences; even when it comes to our four legged guests. Thank you for your recognition and we cannot wait to welcome you back to Loews Philadelphia Hotel.
May 8, 2013
NCTravelingFamily, South Durham USA | Trip type: Business
I attended a conference in Philadelphia and stayed at the Loews located on Market Street. From the moment I arrived, I was impressed by the service from EVERYONE -- bell...
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I attended a conference in Philadelphia and stayed at the Loews located on Market Street. From the moment I arrived, I was impressed by the service from EVERYONE -- bell captain, font desk, concierge team. They called me by name once they learned it, maintained a professional demeanor throughout and worked to ensure that I was completely satisfied. I haven't had service like this from a hotel in a LONG time.
The room (deluxe double) was above average -- comfortable bed, nice desk, good wireless signal, very nice bathroom and storage space. No complaints here.
I didn't do room service, but did eat several meals in the restaurant (currently named Sole Food). Dinner was terrific!!! Breakfast was pretty good as well. A bit pricey, but the food really was marvelous and the service was great too. You are just one block away from the Reading Terminal Market which has TONS of great lunch options.
I would recommend the Loews to anyone who is staying in downtown Philly. « less
Read management response to this review.
Management response from Sean Clancy, General Manager
Thank you for taking the time to post your review on Trip advisor. Our goal each day is to provide exceptional service and quality product to our guests. Recognizing our team members means a lot as they genuinely make every effort to ensure great customer service each day. We look forward to you visiting again with us in the future.
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Wireless Internet access (surcharge) keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include complimentary toiletries and a hair dryer. A safe, a desk, and complimentary newspapers are among the conveniences offered. This room is Non-Smoking.
Wireless Internet access (surcharge) keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include complimentary toiletries and a hair dryer. A safe, a desk, and complimentary newspapers are among the conveniences offered. This room is Non-Smoking.
Amenities - Loews Philadelphia Hotel
Air conditioning
Alarm clock
ATM
Baggage storage facilities
Breakfast in room
Car rental
Central location
Charge for early check out
Complimentary newspaper
Concierge service
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Currency exchange
Dinner available
Electronic key card
Elevator
Facilities for the disabled
Fax available
Fitness and health centre
Garage
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Ironing facilities
Licensed bar
Mini bar
Movies in room
Non-smoking rooms
24 hours opened
Office or business center
Pets allowed
Private bathroom in room
Private car parking
Quiet location
Radio in room
Refrigerator
Restaurant
24 hours room service
Safe in rooms
Sauna
Self controlled heating/cooling system
Shop
Shower
Shows or evening entertainment
Swimming pool - indoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
Travellers cheques accepted
TV room
VCR or VCP
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Airport & Shuttle Information - Loews Philadelphia Hotel
Philadelphia International Airport (PHL) Located 8 miles from center city, easy access taxy flat rate of $28.50 not including tips, Train R1 flat rate $5.50 each trip brings you literally in center city.
Airport Shuttle? Sorry, no airport shuttle available.
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Based on 999 traveler reviews 
Value
“Expensive and not worth it”
“Lovely facility and staff”
