Hacienda Tres Rios

Carretera Cancun Tulum Km 54, Playa Del Carmen 77710 Mexico (MEX) near Exit 856 on I-10 (~1.3mi)
4 Star Luxury Property
30.0827-94.0936
+1-800-219-2797
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Very Good
4.5/5

Based on 1197 guest reviews

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  • We have an outdoor pool
  • Gym / Fitness Center Available
  • 273 sleeping rooms in hotel
  • 3 floors in hotel
  • 2 suites in hotel
  • Check in: 3.00 PM
  • Hotel has a green policy
  • Groups & Meetings rating of 9.0/10

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Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Local Attractions

Close to main attractions: Tulum, Xel-Ha, Playa del Carmen, Coba, Xcaret.
4.0 out of 5. Based on 6 guest reviews

Property Description

Nestled in a 326-acre pristine nature park in the Riviera Maya, Hacienda Tres Ríos is a luxury resort 45 minutes south of Cancún.Treat yourself to the Endless Luxury All-Inclusive experience in a precious landscape with a sumptuous mix of architecturally acclaimed accommodations, fine dining and tasteful entertainment, world-class spa services and a chance to exercise your choice of sports and recreations at Tres Ríos Nature Park, which is open exclusively for hotel guests: guided nature and kayak tours through mangrove forests, swimming and snorkeling in natural rivers –or just unwind on a tranquil virgin beach. The resort has 273 suites with breathtaking views of the sea. The suites feature local mahogany furniture and Mexican marble floors, 300-count Egyptian cotton linens, living areas with sofa beds, a pillows menu, terrace or private balcony, flat-screen satellite TV, air conditioning, and internet access.

Green Sustainability

Green Initiatives: CARBON RESPONSIBLE EVENTBanyan Tree Mayakoba is the first resort in Riviera Maya, Mexico, to offer event planners the option to hold their events in a carbon responsible manner. By choosing Banyan Tree Mayakoba as the venue for their events, these companies will be playing their part to support the reforestation of areas of Mexico and provide employment to the local indigenous population. This triple bottom line approach is in keeping with the Banyan Tree corporate belief that there is no need to sacrifice the environment in order to deliver a sublime experience. The organizers will receive an event verification certificate provided by Reforestamos Mexico. Each guest receives a wooden artefact crafted by a local workshop based in the Buenavista community, which salvages wood from trees felled by natural causes and crafts them into forms that represent the beauty of Mexico’s Riviera Maya.MELIPONA BEEInaugurated in may 2010, the meliponary “U najil Xunan Cab” seeks to keep the Mayan Tradition of beekeeping alive through the creation of small community enterprises that allow economic development of the local community through environmentally friendly productive activity. Now in the second stage, we are developing with the community honey based products that will allow to get added values to the precious honey. You can also be a part of this project, we can offer you the possibility of organizing a range of activities to suit your needs. GREENING COMMUNITIESLaunched in 2007, this Banyan Tree’s group wide environmental initiative targeting climate change, Greening Communities challenges our resorts to plant at least 2,000 new trees per year for the next 10 years. While the initiative will offset a small amount of the globally produced atmospheric carbon dioxide, the main goal is to drive greater awareness of climate change among our communities, associates, and guests.SEEDLINGSIn 2007, Banyan Tree launched Seedlings, a group wide initiative to support communities by building capacities of young people. A concerted effort to harness Banyan Tree’s core competencies to support enhanced long term prosperity within communities, Seedlings aims to guide youths at risk of societal exclusion to achieve what may have otherwise remained beyond their means. The effort starts with mentorship, continues with scholarship, and completes with internship as a means to provide young adults with the motivation and means to complete their education and successfully enter the labour force as adults. CSR activities for groups:PLANT A TREEEither you’re traveling alone or with your family, planning your wedding or event; at Banyan Tree Mayakoba, we offer you the possibility of planting trees helping this way to reforest local rain forests in community based projects and therefore reducing your CO2 emissions. By contributing to the reforestation program, you also contribute to the conservation of threatened ecosystems and native species, regulation of regional micro-climates while Improving the livelihood of local communities, creating stronger community structures and reducing dependency on aidREVIVING THE MEXICAR ARTWhat better way to experience the Mexican art that learning from a true local artist? Join us in this painting lesson where Arturo Garcia, member of our staff shows you his very own vision of Mexico trough his paintings, while he teaches you his unique painting technique.CHICZA – ORGANIC AND BIODEGRADABLE CHEWING GUMSince it´s opening in 2009, Banyan Tree Mayakoba has offered to its guest the possibility of knowing Chicza, the only biodegradable and certified as organic chewing gum in the world; is produced by the Consorcio Chiclero, a group of around 2,000 Mayan “chicleros” working in an area of 1.3 million hectares of Rainforest. They work in a sustainable way, not only preserving natural resources, but also allowing equal and balanced exchanges among many individual elements: the forest, the farmers and their families, the manufacture, the transportation and the sales. Now guests can also experience the possibility of delving into the jungle and visit a chewing gum cap, discovering the Mayan culture and meeting the gum creation process.

Details / Other Expenses

Check In: 3.00 PM
Check Out: 12.00 noon
Year of Last Renovation: 2008
Floors: 3
Rooms: 273
Corridors: Both Interior and Exterior Hallways
Non Smoking Rooms: 40
Handicap Rooms:
Suites: 2
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 1
Meeting Space: 33237 sq. feet
Banquet Space: Holds 840 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: On-site
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: Sport Bar 3pm - 1am
Pool Info:
An expansive infinity pool createsbreathtaking views of the ocean,while twelve smaller pools create asensual haven in front of the lavishswim-out suites (13 pools with a totalarea of 8,000 m² /86,000 sq ft).From 6 am to 6 pmOutdoor
Policies / Expenses
Cancellation:
group policy: Between 1 month before group arrival and the main arrival date, a total cancellations will result in a cancellation fee equal to 100% of the charges for the total room block and function space & programmed events
Nightly Parking: 0
Typical Group Deposit: 25%
Total Taxes: 1.00%
Total Misc Fees: $1.00 USD
(mandatory resort fees/taxes)
State Tax: 16.00%
Occupancy Tax: 3.00%
Banquet Labor Fees: 35.00 Per Function
Banquet Bartender Fees: 15.00 Per Hour (per person)
Avg. Continental Breakfast Cost: 18.00 Per Person (per private event)
Avg. Plated Breakfast Cost: 35.00 Per Person (per private event)
Avg. Buffet Breakfast Cost: 30.00 Per Person (per private event)
Avg. Plated Lunch Cost: 35.00 Per Person (per private event)
Avg. Buffet Lunch Cost: 30.00 Per Person (per private event)
Avg. Boxed Lunch Cost: 18.00 Per Person
Avg. Plated Dinner Cost: 35.00 Per Person (per private event)
Avg. Buffet Dinner Cost: 30.00 Per Person (per private event)
Morning Break Cost: 18.00 Per Person
Afternoon Break Cost: 18.00 Per Person
Banquet Reception w Hors d'oeuvres: 25.00 Per Person/Per Hour

Amenities / Features


  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Breakfast in room
  • Car rental
  • Child facilities
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Currency exchange
  • Dinner available
  • Electronic key card
  • Elevator
  • Fax available
  • Fitness and health center
  • Games room
  • Hairdryer available
  • Handicap accessible
  • Internet - wireless
  • Free WiFi Internet
  • Ironing facilities
  • Jacuzzi
  • Mini bar
  • Non-smoking rooms
  • 24 hours opened
  • Radio in room
  • Restaurant
  • 24 hours room service
  • Safe in rooms
  • Sauna
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Shows or evening entertainment
  • Spa
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone in all rooms
  • TV - Free Cable
  • Valet Parking
  • VCR or VCP
  • Voicemail

Airport & Shuttle Information

30 minutes south ofCancun International Airport. One way private van 1-5 passengers $60 - $85 US per van

Local Shuttle Info: 15ud one way to 5th Avenue (down town) 10 minutes far from the hotel

Breakfast Information

Our Resort is an All Inclusive (Breakfast, Lunch and Dinner, buffet style).

Pet Friendly?

Sorry, pets are not allowed.

Internet / WiFI

Complimentary WiFi in all areas.

Previously known as:
Belmond Maroma Resort & Spa, Blue Bay Grand Esmeralda All Inclusive, Generations Riviera Maya All Inclusive, Grand Palladium Kantenah Resort & Spa All Inclusive, Grand Velas Riviera Maya All Inclusive, Iberostar Paraiso Beach, Occidental at Xcaret Destination All Inclusive, Pure Mareazul, Sandos Caracol Eco Resort All Inclusive, Secrets Capri Riviera Cancun All Inclusive, Secrets Maroma Beach Riviera Cancun All Inclusive

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FAQs about Hacienda Tres Rios

What time is check in?

Check in time is 3.00 PM based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12.00 noon based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Hacienda Tres Rios have?

There are 273 sleeping rooms in the hotel.

Is there any meeting space at Hacienda Tres Rios?

Yes, they have 1 meeting room that can support various table layouts.

What kind of breakfast is at Hacienda Tres Rios?

Our Resort is an All Inclusive (Breakfast, Lunch and Dinner, buffet style).

How much does internet cost?

Complimentary WiFi in all areas.

Is there a gym at Hacienda Tres Rios?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at Hacienda Tres Rios?

Yes, there is a pool on-site at the property. An expansive infinity pool createsbreathtaking views of the ocean,while twelve smaller pools create asensual haven in front of the lavishswim-out suites (13 pools with a totalarea of 8,000 m² /86,000 sq ft).From 6 am to 6 pmOutdoor.

Testimonials:

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"I just want to say thank you again for all of your help. Your site has been a great tool in planning my family reunion. I love the website booking page you have set up for my group." E.W. - Miami, FL

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