Extended Stay America, a member of the Extended Stay Hotels brand, is ideally suited for travelers in a group. No matter how long you will be staying with us, you are sure to enjoy our hotel suites, which feature plenty of room to relax, a fully-equipped kitchen with a full-size refrigerator, WiFi internet access, and ample workspace. Groups traveling for extended stays will appreciate personalized voicemail and an on-site laundry facility. Extended Stay America Houston - NASA is the ideal choice for groups traveling for business or pleasure. Many of our guests enjoy a visit to: Baybrook Mall, University of Houston at Clear Lake, Johnson Space Center Nasa, Space Center Houston, Kemah Boardwalk, Clear Lake Regional Medical Center, or any of the other attractions in the Houston area.
Star Rating:
Local Attractions:
Johnson Space Center, Kemah Broadwalk, Main Event, Greyhound Dog Track.
Hotel Reviews for Extended Stay America Houston Nasa
3.5out of 5Based on 27 guest reviews, Average
Based on 37 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
16
Very Good
8
Average
5
Poor
1
Terrible
7
Most Recent Traveler Reviews:
“This really is a good place to stay..Great staff”
May 17, 2013
Marilyn E, Houston, Texas | Trip type: Business
My best friend is here in Houston on business. She got here in February and is still staying at this Extended Stay America across from Nasa. I have visited her...
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My best friend is here in Houston on business. She got here in February and is still staying at this Extended Stay America across from Nasa. I have visited her there on weekends and have not been dissapointed in any way at all. The staff is nice, the place is clean, quick breakfast is fine. Security is not a problem and neither is parking. I will be telling my friends about this place and stay in one when traveling. We have never had a problem yet and I want to thank the Manager for running such a great place to stay for Months at a time. I rate A+ in every way.
I saw the reviews and was a little concerned but it turned out this hotel was actually quite good. In fact, I would rate it excellent among budget hotel stays....
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I saw the reviews and was a little concerned but it turned out this hotel was actually quite good. In fact, I would rate it excellent among budget hotel stays. Clean sheets and mattresses. Rooms were clean as were common areas. Front desk was very nice and pleasant. Right across from NASA if you're wanting to visit. Luby's right next door too. And felt very safe. I stayed on the first floor. I booked another stay for next week because it was good price. « less
Read management response to this review.
Management response from Property Manager, General Manager
I want to thank you for taking the time to post a review of your stay. I truly appreciate your comments about all that you observed and made mention of in regards to our property, including being so close to NASA, the establishment (Luby's) next door, and how clean our property was.
Thank you again for your kind words. The staff and I look forward to providing you with another comfortable stay next week.
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“Great Hotel”
Apr 14, 2013
Gloria O, Willis, Texas | Trip type: Business
-Great hotel. friendly staff. Clean rooms and carpet. Stayed here probably 36 times, each stay being 1-2 nights over a 6 month period (Oct 2012- April 2013). Excellent Service and...
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-Great hotel. friendly staff. Clean rooms and carpet. Stayed here probably 36 times, each stay being 1-2 nights over a 6 month period (Oct 2012- April 2013). Excellent Service and quality for a 2 star hotel. -1st floor is the only floor where the rooms don't smell like cigarette. If you get a room on the 2nd or 3rd floor they don't smell like cigarette until after 7pm (if you leave the bathroom door open). If you plan on going out for dinner be sure to shut the bathroom before you leave or your room will smell like cigarette throughout the night. Third floor hallways usually smell like cigarettes. Fire alarm never went off while I was there. -Pets are allowed in the hotel. I never heard a noise from them nor did I smell them. (I am NOT a pet/animal lover) I never saw an insect or bug inside the hotel either. -Excellent internet connection, terribly slow when raining or windy only, but still always works. They offer connection options, but I only used the free one. -Breakfast is a grab and go (muffins, oatmeal, whole fruits, granola bars, and coffee/hot water/tea bags/hot chocolate powder). There are no juices so bring your own. -A/C and heater worked well in all the rooms I stayed in. -There is a full size fridge/freezer, microwave, and 4-burner stove 1 pan, 1 pot, and dishes/utensils for two. Everything clean and working in my experiences there. -They allow 30 min -1 hour late check out free if you ask them in advance. Make sure they make note of it in your status or the morning desk worker may charge you a late check out fee. -Location is great. Space Center across the street and plenty of restaurants nearby (Never visited any except the McDonalds across the street. There is a Starbucks in the business center in front the hotel (never been to it, but to always appear busy). -Bid for it on Priceline - Best priced 2-star hotel one could ever get. < or = $30/night excluding Priceline's fees and taxes. Bidding on Priceline does not guarantee you will get this hotel, but I always got it when I bid for 2 star hotels in Webster, TX. You are only guaranteed 1 bed that sleeps 2 people if you bid on Priceline. I think the hotel charges $15-25/night for a 2 bed up-grade, but if you are lucky they may not have any vacant single bed, so they may upgrade you free to a 2 bed. If you are booking for a family and a group it my be best if you book through Extended Stay's website.Their rooms are usually $59-99 on the Extended Stay website and you get to choose how many beds and if you want a regular room or a suite. They offer discounts the longer you stay and other specials on the Extended Stay website. Either way you choose to purchased you get a great price at a great hotel. « less
Read management response to this review.
Management response from Property Manager, General Manager
Gloria - Thank you for taking the time to write a review of your stay. We appreciate you letting us know that your stay was satisfactory. We are grateful for your constructive feedback regarding the aroma of smoke in hallways and bathroom ventilation, and we will make every effort in correcting this problem. We are sorry for this issue, but are happy to read that we provided you with outstanding customer service.
Once more, thank you for posting your review. We look forward to having you visit with us again in the future.
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“Great place to stay”
Apr 13, 2013
evelynkennedy, Gatesville, Texas
This location is great. Right in front of NASA Houston Space center and walking distance to shops and restaurants. Staff very friendly and helpful. Rooms are a little small but...
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This location is great. Right in front of NASA Houston Space center and walking distance to shops and restaurants. Staff very friendly and helpful. Rooms are a little small but have nice kitchen and full size refrigerator. Free wireless Internet access.Flat screen tv's good cable. I would recommend this hotel to friends. « less
Read management response to this review.
Management response from Property Manager, General Manager
Evelyn- I want to thank you for taking the time to post a review of your stay. I am glad to read that you were pleased with the location of the hotel and the many amenities offered. Our entire staff appreciates the positive comments mentioned and we will strive to continue this trend.
Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.
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“STAY AWAY”
Apr 9, 2013
chris g, sanantonio | Trip type: Business
If you want bad service and a very bad manager, then yes you and your family shoold stay here! I never recieved a phone call about my check out i've...
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If you want bad service and a very bad manager, then yes you and your family shoold stay here! I never recieved a phone call about my check out i've been staying for over 2 weeks and for checking out 2 hrs late they want to charge me $30 late fee!! Wow little do they know that this will cost them more then that!! I will make every bad posting of them..Not only is it small, no breakfast, stinks, bad service, don't clean rooms evryday, trash trash trash all over, they need customer service training!! I can asure you if you read this you will agree!! « less
Read management response to this review.
Management response from Ken, Manager
Chrisg,
I recently received a copy of your review, and wanted to take a moment to respond. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies.
As this hotel’s manager, I challenge our staff to continually improve the experience of our guests, from the cleanliness of our rooms, to the courteous professionalism of our staff. Unfortunately, in your situation, it is clear that we were unsuccessful in achieving these goals. Given our belief that guests like you are our most valuable asset, this failure is particularly troubling.
Your review has caused us to take a serious look at the systems we have in place to handle our day to day operations and we will be making modifications as appropriate.
It's not common that we get the sort of feedback you provided, and although it is discouraging to read, it will help us make our hotel even better in the future. Let me apologize again that your stay was not completely satisfying, and assure you that we will continue to listen to our guests in forums like this one or directly (please visit our website and click the Contact Us link at the bottom of the page). I hope we have addressed your concern satisfactorily, and that you would give us the pleasure of having you as a guest again at this hotel or any other Extended Stay Hotels(sm) brand location in the future.
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Details
Check In:
3:00 PM
Check Out:
11:00 AM
Year of Last Renovation:
2006
Floors:
3
Rooms:
122
Non Smoking Rooms:
111
Handicap Rooms:
Suites:
3
Room Windows:
Windows Do Open
Meeting Rooms:
0
Policies / Expenses
Cancellation: 6:00 PM the day of check in
Nightly Parking:
0
Total Taxes:
18.00%
Total Misc Fees:
$0.00 USD (mandatory resort fees/taxes)
Room Types - Extended Stay America Houston Nasa
Studio One Queen Non Smoking
One Queen Bed
Complimentary wireless Internet access keeps you connected, and the 32-inch flat-screen TVs offers cable channels. The private kitchen is equipped with a full-sized refrigerator/freezer, a stovetop, and a microwave. The private bathroom has a shower/tub combination, as well as complimentary toiletries. A desk, an iron and ironing board, and a clock radio are among the conveniences offered. This room is Non-Smoking.
Studio One Queen Smoking
One Queen Bed
Complimentary wireless Internet access keeps you connected, and the 32-inch flat-screen TVs offers cable channels. The private kitchen is equipped with a full-sized refrigerator/freezer, a stovetop, and a microwave. The private bathroom has a shower/tub combination, as well as complimentary toiletries. A desk, an iron and ironing board, and a clock radio are among the conveniences offered. This room is Smoking.
Studio Two Doubles Smoking
Two Double Beds
Complimentary wireless Internet access keeps you connected, and the 32-inch flat-screen TVs offers cable channels. The private kitchen is equipped with a full-sized refrigerator/freezer, a stovetop, and a microwave. The private bathroom has a shower/tub combination, as well as complimentary toiletries. A desk, an iron and ironing board, and a clock radio are among the conveniences offered. This room is Smoking.
Studio Two Doubles Non smoking
Two Double Beds
Complimentary wireless Internet access keeps you connected, and the 32-inch flat-screen TVs offers cable channels. The private kitchen is equipped with a full-sized refrigerator/freezer, a stovetop, and a microwave. The private bathroom has a shower/tub combination, as well as complimentary toiletries. A desk, an iron and ironing board, and a clock radio are among the conveniences offered. This room is Non-Smoking.
Amenities - Extended Stay America Houston Nasa
Air conditioning
Alarm clock
Breakfast in room
Central location
Clothes drying
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Dinner available
Electronic key card
Elevator
Fax available
Fitness and health centre
Free local calls
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Ironing facilities
Kitchen facilities
Laundry facilities
Pets allowed
Quiet location
Radio in room
Refrigerator
Shower
Telephone
Telephone in all rooms
Television
TV room
VCR or VCP
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Airport & Shuttle Information - Extended Stay America Houston Nasa
Hobby is about 15 miles and a $30 cab ride. IAH is about 50 miles away and a $100 cab ride.
Airport Shuttle? Sorry, no airport shuttle available.
Testimonials: Why use Hotel Planner?
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Based on 37 traveler reviews 
Value
Rooms
“This really is a good place to stay..Great staff”
“STAY AWAY”
Studio One Queen Non Smoking
Studio One Queen Smoking
Studio Two Doubles Smoking
Studio Two Doubles Non smoking