The Colonial Inn Franklinis located near many of North Carolina's most appealing sites such as the Smokey Mountain Center for the Performing Arts, Scaly Mountain, Sheffield Mine, Gold City Amusement and the Great Smokey Mountain Railway. This warm and inviting hotel offers guests free high-speed internet access, free parking, seasonal outdoor pool, fax/copy service, guest laundry and pets are warmly welcomed with additional charges in select rooms. Make your stay enjoyable with us with great views of the North Carolina mountains.
Star Rating:
Local Attractions:
Black Rock Mountatin State Park, Franklin Gem & Mineral Museum, Franklin Golf Course, Gold City Amusement, Great Smokey Mountain Railway, Harrah's Casino, Rafting, Canoeing and many many more...
Apr 9, 2013
paddler4x, Fort Lauderdale, Florida | Trip type: Solo travel
This property was the only one that had a room available in town and I was so exahusted that I could not drive another mile and was too cold out...
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This property was the only one that had a room available in town and I was so exahusted that I could not drive another mile and was too cold out to sleep in my car. I had a similar experience of finding hair in the bedsheets and pillow cases, a clear sign that the linen was not changed. There were stains all over the bed cover, The room smelled of heavy air fresherner and a trick lodging staff use in spraying deoderizer heavily onto the carpet then saying that the carpet was just recently shampooed. I have seen cleaning staff apply this solution in other properties that I have been in during the day while rooms are being serviced enough to recognize it. I opened the door and ran the air conditioner (exhaust setting on) to do my best to clear out the stench. I went to my car and grabbed my recently cleaned sleeping bag and pair of own linnens and laid my opened sleeping bag onto the top of the bed. After taking a shower, the towel was very thin and stained, I began getting bit by bugs, ahhhhh! I quickly got dressed and went back into my car and got out my rain paints and jacket and put them over my cloths, zipped up my sleeping bag and crawled inside of it, several times during the night, I awoke wih the feeling of bugs around my face. I woke up early in the morning and checked out of the air and gave an earful to the cleak at the front desk. Luckily for me this was a prepaid booking from an online site that I am an elite member of and got a full refund. STAY CLEAR OF THE COLONIAL INN AND STAY ELSEWHERE. « less
“Horrible Customer Service!!!”
Jul 25, 2012
Luv_2_Travel687, Franklin, North Carolina | Trip type: Business
I was on a business trip and needed a place to rest our heads after a long days drive and work. Unfortunately a gem show was in town at the...
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I was on a business trip and needed a place to rest our heads after a long days drive and work. Unfortunately a gem show was in town at the time so i resorted to mom & pop "local" hotels.
I have worked and managed hotels in California and Missouri. Never in my years have I had to deal with such a jerk of a man! He was rude, condescending and not helpful AT ALL and required me to check-in before 5pm because HE HAD SOMETHING TO DO!!! What the?! You have something to do? well i'm traveling across country and need a place to rest my head..sorry i can't be there in YOUR time. While the price is cheap, dealing with the owner is not worth the $$!! GO SOMEWHERE ELSE!!! « less
“Clean and budget friendly”
Dec 30, 2011
blindman20002000, Davie, Florida | Trip type: Family
This is an older hotel; clean and budget-friendly. There is a coffee maker in the room with terrible coffee. Downstairs there is a continental breakfast with much better coffee, two...
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This is an older hotel; clean and budget-friendly. There is a coffee maker in the room with terrible coffee. Downstairs there is a continental breakfast with much better coffee, two dry cereals, regular and cinnamon-raisin bread for toast and glazed doughnuts. The staff is friendly. There are no toiletries other than thin soap that broke easily but smelled good. Towels were great, thick and clean like new. Bathrooms are old and quite small but everything worked. The hotel is facing the street and some traffic noise could be heard earlier in the night. The t.v. is small and old, but we did not care to watch it anyway. The beds were comfortable. The heater worked well and was very quiet. The pool looked nice but was closed for repairs when we were staying there. The room had a microwave and refrigerator. « less
“We had a TERRIBLE stay with this "Inn"”
Oct 26, 2011
Missy M, Rock Hill, SC | Trip type: Family
We went for a short weekend visit, staying one night and I am certainly happy that that was ALL we paid for.........our refrigerator had old food left from God only...
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We went for a short weekend visit, staying one night and I am certainly happy that that was ALL we paid for.........our refrigerator had old food left from God only knows how long in it, the beds were not changed and it was obvious since we had PUBIC hairs in our sheets. The sink had not been washed out since there were splattered coffee that was dried in it. And the floor lamp had an exposed wire so that when we tried to cut the lamp off, my son was shocked. I can only imagine if it had been our 4 year old who had tried to cut it off. It was the last vacancy and the ONLY vacancy so we had no choice but to stay.....when brought to the managers attention the next morning, he stated that we should have told them so we could be moved to another room.......THERE WAS NO OTHER ROOM, no vacancies at all, and we were told that...I would advise anyone not to stay here, « less
“Clean very spartan hotel that is not terrible but not average”
Feb 20, 2011
Cheapseater, East Tennessee | Trip type: Family
We stayed in two rooms in this older 50's style hotel about 4 miles south of Franklin proper. Park in front of the units, go into the reception area and...
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We stayed in two rooms in this older 50's style hotel about 4 miles south of Franklin proper. Park in front of the units, go into the reception area and wait briefly on someone to arrive. The hotel rooms had electric baseboard heating and window air units. The rooms had a 19 inch box tv and a couple of chairs. The rooms were clean and that is the most important thing of all.
The box springs were former Marriott box springs or were so marked. Coffee and typical towels for this type of hotel. There was a small clothes hanging bin with no hangers, no dirty clothes bags and the light over the sink did eventually come after about a half hour. The rooms had the essentials.
My chief concern with the hotel is that some sites have this listed as a two star hotel, ie Hotwire. I do not understand how this could be a two star site. If it is then I clearly will never secure a one star site just as I will never use Hotwire to buy a two star hotel.
I had looked at TA for hotel recommendations in Franklin and based upon my readings of TA choose to instead use Hotwire to secure what I reasonably thought would be a chain hotel. Prior to using Hotwire I actually declined to select this hotel and felt comfortable buying thru Hotwire because the Hotwire hotel rate without the Hotwire fees was higher than what I could secure myself directly from this hotel. Thus it was logical to presume that this hotel would not be selected by Hotwire since the rate without fees was higher from Hotwire. In the end, I paid more for this hotel using Hotwire than I could have gotten directly and got a clean room at one star hotel.
In summary, a clean spartan hotel that will serve your basic needs but it is not a good value. We saw lots of other local hotels and some chains that we will consider next trip and the real lesson is never use Hotwire for a two star hotel. « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Details
Check In:
1:00 PM
Check Out:
11:00 AM
Floors:
1
Rooms:
42
Corridors:
All Rooms Have Exterior Hallways
Non Smoking Rooms:
30
Handicap Rooms:
0
Suites:
2
Room Windows:
Windows Don't Open
Cleaning Frequency:
Daily
Meeting Rooms:
0
Dist. to Food/Bars:
2.0 Mi
Dist. to 24hr Restaurant:
2.0 Mi
Policies / Expenses
Cancellation: Please cancel 24 hours in advance. You will be charged the 1st night of every room on reservation if reservation is not canceled within 24 hours of arrival date.
Typical Group Deposit:
10%
Total Taxes:
11.00%
Total Misc Fees:
$0.00 USD (mandatory resort fees/taxes)
State Tax:
8.00%
Occupancy Tax:
3.00%
Room Types - Colonial Inn Franklin
Two double beds non smoking
Two Double Beds
A coffee/tea maker, a microwave, and a refrigerator are provided. The room has an ensuite bathroom. Air conditioning and an iron and ironing board are among the included amenities. This room is Non-Smoking.
Two Double Beds, Smoking
Two Double Beds
A coffee/tea maker, a microwave, and a refrigerator are provided. The room has an ensuite bathroom. Air conditioning and an iron and ironing board are among the included amenities. This room is Smoking.
One King Bed, Non-Smoking
One King Bed
A coffee/tea maker, a microwave, and a refrigerator are provided. The room has an ensuite bathroom. Air conditioning and an iron and ironing board are among the included amenities. This room is Non-Smoking.
Amenities - Colonial Inn Franklin
Air conditioning
Alarm clock
Credit card accepted: Mastercard/Visa
Credit card accepted: Discover
Fax available
Free local calls
Hairdryer available
Ice Maker
Internet - wireless
Internet is Complimentary
Ironing facilities
Laundry facilities
Microwave in room
Non-smoking rooms
24 hours opened
Pets allowed
Quiet location
Refrigerator
Self controlled heating/cooling system
Swimming pool - outdoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Telephone - Free local calls
Television
TV - Free HBO
Pet Friendly?
Yes! Pets are allowed.
Show Pet Policy2 Pets Allowed Per Room - $20/pet - Non-Refundable
Airport & Shuttle Information - Colonial Inn Franklin
Asheville, NC or Atlanta, GA - No shuttle available
Airport Shuttle? Sorry, no airport shuttle available.
Testimonials: Why use Hotel Planner?
"I love your planner service and will use it again when I have a need for group planning!" P.R. - Washington, DC
"The quick return of bids was a plus. Allowing conference planners to contact the hotel directly is another plus. This website really is a great tool!" V.E. - Atlanta, GA
Based on 6 traveler reviews 
Value
Rooms
Cleanliness
“DISGUSTING - GO SOMEPLACE ELSE”
“Clean and budget friendly”
Two double beds non smoking