Whether your in New York or New Jersey for business or pleasure, the Best Western Inn at Ramsey is where you want to be. Conveniently located on Route 17 south in Bergen County, the Best Western Inn has an abundance of nearby shopping, dining and sights to see. Attractions include New York City (train service to NYC nearby), West Point, Bear Mountain, Sterling Forest, NY Renaissance Faire, Woodbury Commons Shopping Outlets, Secaucus Outlets, United States Military Academy at West Point and many other points of interest.
Each of our 80 beautifully appointed rooms feature cable tv, direct dail phone with fax/computer/modem hook up, refrigerator, microwave. We also offer rooms with 2 person jacuzzi in them.
Bonus: Complimentary hot buffet breakfast daily and complimentary wireless internet, FREE BUS PARKING.
Star Rating:
Local Attractions:
Woodbury Commons Shopping Outlets, Secaucus Outlets, West Point Military Academy, Giant Stadium, New York City, Ramapo Mountains, Bear Mountain, Sterling Forest
May 9, 2013
Roberta J, Coventry, VT | Trip type: Friends getaway
This inn has obviously been working at upgrading, cleaning and improving and tho it needs more, it was clean, functional and the help were friendly and there for us. There...
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This inn has obviously been working at upgrading, cleaning and improving and tho it needs more, it was clean, functional and the help were friendly and there for us. There is no elevator and that's a problem with luggage. Beds were good and there were ample amenities. A good stopover place with a convenient location on the highway with stores and restaurants close by. « less
“It just kept getting worse”
May 8, 2013
robert k | Trip type: Family
Employee doing check in was surly & unfriendly. She tossed some packaged cookies on the counter ( I guess that was supposed to be a welcome gift but it sure...
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Employee doing check in was surly & unfriendly. She tossed some packaged cookies on the counter ( I guess that was supposed to be a welcome gift but it sure didn't feel like it). She did tell us the best door for us to use was number 1. This facility has NO elevator! So if you have a second floor room walk up is the only way. This information needs to be on the website so older folks or those with a physical limitation can choose not be stuck when they arrive. Our room was dirty & the bathroom was disgusting with black hair in the corner behind the door and under the counter. The shower water temperature fluctuated from burning to freezing during the shower. Breakfast was over cooked and dried out. The bed was hard and the mattress pad did not fit and bunched up under the sheet which also came undone & was bunching up. Internet service was spotty and every time you went online you had to sign on again. We are just finishing up a 2 week vacation and this was definitely our worst stop of all. « less
Read management response to this review.
Management response from Greg Wolf, General Manager
Robert K,
I was disappointed and concerned to read your review of our hotel. I am disappointed as we always endeavor to provide a courteous and welcoming environment to all our guests. And we usually receive compliments about our courteous and friendly front office staff, the variety and quality of our breakfast, and the cleanliness of our guest rooms. This complaint is disturbing as we strive to maintain superior cleanliness of our guest rooms. I sincerely apologize for the poor experience you encountered at our hotel. Had we have been aware of the room issues as you described them, we would have immediately changed your room and addressed each and every issue as soon as possible.
It is unfortunate we do not have an elevator. However, we are a 2 story hotel so half of our rooms are on the first floor. Additionally, we have 5 ADA rooms on the first floor for any guest with a physical disability. The ADA rooms can be requested in advance online or by contacting our hotel directly.
Please contact me at 201-327-6700, ext. 7313 so I can investigate this matter further and resolve this matter to your satisfaction.
Sincerely, Greg Wolf General Manager
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“Excellent at what it is”
May 6, 2013
crasher1339, Goshen, CT | Trip type: Couples
Booked for one night visiting family, with my wife. Only disappointment was double beds instead of a king, apparently the place was pretty booked up and it wasn't available. To...
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Booked for one night visiting family, with my wife. Only disappointment was double beds instead of a king, apparently the place was pretty booked up and it wasn't available. To be fair I bought the booking on priceline and didn't call ahead, so can't fault them for this, and the beds were very comfortable. Everything was clean and functional. They even had the TV remote in a special little baggie, labelled "fresh remote"! Wasn't quite sure what that was for. Nothing fancy but wasn't expecting anything fancy at this price point, just a clean comfy room. Did not take advantage of the breakfast so can't comment on that. Free wifi was nice. Adjacent bar and grill was closed. « less
“Basic but convenient”
May 1, 2013
Jeff P, Gilberdyke | Trip type: Business
This is a standard Best Western Inn, located on Route 17 South in Ramsay, NJ. When living in Massachusetts, and going to meetings in NJ, this is where I would...
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This is a standard Best Western Inn, located on Route 17 South in Ramsay, NJ. When living in Massachusetts, and going to meetings in NJ, this is where I would stay on an overnight visit. It's also a straight shot to Manhattan.
The rooms are basic but clean, the beds are good, there's plenty of parking, free wifi, basic TV, and the room rates are reasonable. Breakfast was included too, but I rarely stayed for that, it wasn't that great. Plastic plates, cups, everything, in a pretty drab room. I can't comment on the on-premise restaurant, I never used it for dinner.
But for a quick stay at a reasonable rate, this place was well located for my travel purposes. « less
“excellent”
Apr 30, 2013
Walter W, Ashford, Connecticut, Usa | Trip type: Solo travel
when I checked in, I was told the room was on the 2nd floor, not having an elevator I asked for a 1st fl room because of spinal surgery. I...
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when I checked in, I was told the room was on the 2nd floor, not having an elevator I asked for a 1st fl room because of spinal surgery. I was given a room with a jacuzzi a as a huge walk in shower with multiple jets in the wall, All this at my discounted rate. I'm Impressed!!!!!!!!! « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Complimentary wireless Internet access keeps you connected, and the 32-inch LCD TVs offers cable channels. A coffee/tea maker, a microwave, and a refrigerator are supplied. Bathroom amenities include a hair dryer. A desk, a wake-up call service, and a clock radio are among the conveniences offered. This room is Non-Smoking.
King Jacuzzi - Shower - Non Smoking
One King Bed
Complimentary wireless Internet access keeps you connected, and the 32-inch LCD TVs offers cable channels. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a jetted bathtub and separate shower. A desk, a wake-up call service, and an iron and ironing board are among the conveniences offered. This room is Non-Smoking.
Standard Room King Non-Smoking
One King Bed
Complimentary wireless Internet access keeps you connected, and the 32-inch LCD TVs offers cable channels. A coffee/tea maker, a microwave, and a refrigerator are supplied. Bathroom amenities include a hair dryer. A desk, a wake-up call service, and a clock radio are among the conveniences offered. This room is Non-Smoking.
Amenities - Best Western Inn at Ramsey
Air conditioning
Alarm clock
Central location
Complimentary breakfast
Complimentary newspaper
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Dinner available
Electronic key card
Fax available
Free local calls
Hairdryer available
Ice Maker
Internet - wireless
Internet is Complimentary
Ironing facilities
Jacuzzi
Licensed bar
Microwave in room
Non-smoking rooms
Office or business center
Pets allowed
Private bathroom in room
Quiet location
Radio in room
Refrigerator
Self controlled heating/cooling system
Shower
Tea and coffee making facilities
Telephone in all rooms
Telephone - Free local calls
Television
TV - Free Cable
Travellers cheques accepted
Pet Friendly?
Yes! Pets are allowed.
Show Pet Policy$20.00 per night charge
Airport & Shuttle Information - Best Western Inn at Ramsey
Liberty Newark International Airport
33 Miles - approximatly $60 plus tolls & tip one way
JFK International Airport
41 miles - approximatly $75 plus tolls & tip one way
Stewart International Airport
40 miles - approximatly $65 plus tolls & tips one way
Airport Shuttle? Sorry, no airport shuttle available.
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Based on 92 traveler reviews 
Value
“It just kept getting worse”
“Excellent at what it is”
Standard Two Doubles Non-Smoking
King Jacuzzi - Shower - Non Smoking
Standard Room King Non-Smoking