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Hotel Reviews for Fairfield Inn & Suites Zanesville St. Clairesville
3.5out of 5Based on 33 guest reviews, Average
Based on 41 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
9
Very Good
9
Average
16
Poor
6
Terrible
1
Most Recent Traveler Reviews:
“Great bed and clean”
May 7, 2013
framerman777, Mansfield, Ohio | Trip type: Business
very clean room and a great bed ,had to do some work in the st.clairsville area and found
other hotels in the area were full and we had a hard...
more »
very clean room and a great bed ,had to do some work in the st.clairsville area and found other hotels in the area were full and we had a hard time finding a good hotel. The breakfast was good and they had plenty of help around to help with all questions. « less
“Good size rooms at fair rates”
Apr 25, 2013
Giovanni P, Greenland, New Hampshire | Trip type: Family
The hotel is conveniently located off the highway and surrounded by lots of restaurants and a mall. The staff was courteous, the rooms spacious even though a bit dated (the...
more »
The hotel is conveniently located off the highway and surrounded by lots of restaurants and a mall. The staff was courteous, the rooms spacious even though a bit dated (the bathroom fan quite noisy). The gym and pool barely deserve the name. Average complimentary breakfast « less
We make a trip to the St. Clairsville area each year and generally stay at the Hampton Inn which is about a mile from the Fairfield Inn but this time...
more »
We make a trip to the St. Clairsville area each year and generally stay at the Hampton Inn which is about a mile from the Fairfield Inn but this time decided to try the Fairfield. I think that was a mistake. The only downside I've found at the Hampton is the parking. If you find a spot in the late afternoon you'd better not move your car until the next morning because it's almost impossible to find a spot after 7 pm. The Fairfield has ample parking and a great staff. No complaints there. But, the hotel itself is worn and dirty. Water pressure is almost non-existent. It is really bad. The continental breakfast is okay but there were no scrambled eggs as advertised. We were told that they haven't started doing that yet. As mentioned in other posts there are some oil field workers staying at the Fairfield and when you work out in the elements you are going to get mud on you. I know because I used to work in the strip mines in this area. More power to these guys and to the people of Belmont County for help with the economy. It's not the fault of the hotel staff that there is mud tracked in. The hotel has provided a mud room for the oil workers to remove their boots or put boot covers on their boots. One more thing. The floors are not sound proofed. You can hear every footstep from the floor above and I mean every footstep. Whoever was above us were prancing around their room most of the night. Not good for sleeping.
I don't think I'll stay at this Fairfield Inn on my future trips. The quality doesn't warrant the price. « less
Read management response to this review.
Management response from GeneralManager43950, General Manager
Thank you for your review of this property. We are currently in the process of implementing all upgrades. We welcome you to give our property another chance to show you that true hospitality is evident at this property.
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“Hot Tub Out of Permanently”
Feb 1, 2013
Jill B, Saint Clairsville, Ohio | Trip type: Family
We booked our reservation a few weeks in advance as the influx of oil and gas workers in the area make it hard to find a hotel, and I can...
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We booked our reservation a few weeks in advance as the influx of oil and gas workers in the area make it hard to find a hotel, and I can say that being nice as my husband is one of them. But upon checking in, there were signs posted everywhere about the hot tub being suddenly shut down permanently! Now, I purposefully book hotels with hot tubs as my husband and I like to go down and sit and unwind as the kids play in the pool. When asked, they said "Corporate had told them to shut it down immed." I then asked why the web-site does not reflect that, nor the customers that had upcoming reservations already booked, sent an E-mail as our confirmations had been. .....Well no answer..VERY VERY VERY disappointed in learning this news. Another downer is the coin operated laundry facilities. A lot of ppl don't carry around cash for that. We travel ALL the time and usually there is an ATM on the premises for candy/drinks/laundry services but Not here. I will say, the rooms are clean, and beds are comfortable, bathroom clean also, with a nice size microwave and fridge along with conveniently located to restaurants and shopping, but as far as being a practical hotel like so many others that we have traveled too...Not even close. Because of these, my ratings for customer courtesy is LOW and Poor!! « less
Read management response to this review.
Management response from GeneralManager43950, General Manager
We apologize for the inconvienence of not having a hot tub. Unfortunately due to circumstances beyond our control, we are obligated to close the hot tub.Please contact us in order for us to explain our many accomodations that we do offer.
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“Good for area, but I've seen better Fairfield's.”
Jan 30, 2013
Luv2explore72, Southern Illinois | Trip type: Business
This place is trying to be "good". The staff is friendly/helpful for example. But I get the feeling that the onslaught of temporary blue-collar workers staying here has brought down...
more »
This place is trying to be "good". The staff is friendly/helpful for example. But I get the feeling that the onslaught of temporary blue-collar workers staying here has brought down the quality of the hotel. Im not at all trying to disparage blue-collar types; just trying to be descriptive. This hotel felt more like a Days Inn or Super 8. You know you are not at a typical Fairfield Inn when signs are posted at all entrance doors stating, "Please don't bring muddy boots into the hotel". My second room had leftover smoke and other putrid smells. My first room had a squeaky heat fan. They quickly accommodated my request for a room change. Breakfast area was clean and typical Fairfield fare. Location is excellent with easy interstate access and ax from mall with numerous restaurants close by. « less
Read management response to this review.
Management response from GeneralManager43950, General Manager
Thank you for submitting your review. We make every effort for all of our staff to be the most accomodating.Please contact us the next time you are in the area so that we can show you the hospitatlity that you have come to expect from Fairfield Inn.
« hide
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Details
Check In:
3:00PM
Check Out:
12:00PM
Year of Last Renovation:
2007
Floors:
3
Rooms:
66
Corridors:
All Rooms Have Interior Hallways
Non Smoking Rooms:
66
Handicap Rooms:
Suites:
22
Room Windows:
Windows Do Open
Cleaning Frequency:
Daily
Meeting Rooms:
0
Dist. to Food/Bars:
0.3 Mi
Dist. to 24hr Restaurant:
0.3 Mi
Dist. to Nearest Gym:
9.0 Mi
Policies / Expenses
Cancellation: 6pm date of arrival for single reservations. Group cancel 1 month prior.
Total Taxes:
13.00%
Total Misc Fees:
$0.00 USD (mandatory resort fees/taxes)
State Tax:
7.00%
Occupancy Tax:
3.00%
City Tax:
3.00%
Room Types - Fairfield Inn & Suites Zanesville St. Clairesville
Extended King Room
One King Bed or
One Sleeper Sofa Bed
This room measures 345 square feet (31 square meters). Complimentary wireless Internet access keeps you connected, and the CD player and pay movies are offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. A safe, a desk, and complimentary newspapers are among the conveniences offered. This room is Non-Smoking.
Two Queen Bed Room
Two Queen Beds
This room measures 277 square feet (25 square meters). Complimentary wireless Internet access keeps you connected, and the CD player and pay movies are offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. A safe, a desk, and complimentary newspapers are among the conveniences offered. This room is Non-Smoking.
Amenities - Fairfield Inn & Suites Zanesville St. Clairesville
Air conditioning
Alarm clock
Baggage storage facilities
Clothes drying
Complimentary breakfast
Complimentary newspaper
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Electronic key card
Elevator
Express Check-Out
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Hairdryer available
Handicap accessible
Ice Maker
Internet - wireless
Ironing facilities
Laundry facilities
Non-smoking rooms
24 hours opened
Office or business center
Private bathroom in room
Radio in room
Refrigerator
Self controlled heating/cooling system
Shower
Swimming pool - indoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
TV - Free HBO
Travellers cheques accepted
Voicemail
Pet Friendly?
Sorry, pets are not allowed.
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Based on 41 traveler reviews 
Value
Rooms
“Great bed and clean”
Extended King Room
Two Queen Bed Room