QUALITY INN - Auburn AL 2283 South College St. 36832 Alabama Map

3.0 out of 5 Based on 9 guest reviews, Average

Based on 9 traveler reviews

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Excellent

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Most Recent Traveler Reviews:

“Total lack of swank, but comfy.”

Dec 28, 2012 chaosmonkeyalpha, Bristol, Tennessee | Trip type: Couples

So, the paint was thinned in places, there was a perfect iron-shaped burn on the carpet, and the front desk serviceperson's first language was definitely not English. However, the place... more »

“Do NOT stay at this hotel”

May 11, 2012 Simone41035, California, Maryland | Trip type: Solo travel

The place was dirty - carpets worn - halls with open doors and no a/c in hallways. No one at the desk when I got there I had to wait... more »

“Perfectly acceptable for what it is.”

Apr 1, 2012 Waderowl, Chicago,Illinois | Trip type: Solo travel

First off, you have to understand that this is a price-friendly motel in a university town with a RABID fan base. It gets used an abused each and every football... more »

First off, you have to understand that this is a price-friendly motel in a university town with a RABID fan base. It gets used an abused each and every football and basketball weekend, and many weekends in between. I've been at motels in Columbus for Ohio State-Michigan football, Tallahassee for Florida State/Florida football, Lincoln, NE for Nebraska/ Oklahoma football, and Durham for Duke basketball among others. Trust me...there's partying going on in every motel in town and it's hard on the rooms. That being said, I found this motel to be clean and perfectly acceptable. I was in Auburn for the NCAA Diving Zone meet March 7-11, 2012. (FYI: I originally booked the night of the 6th, but when I got a late start on my drive there, I called and they cheerfully moved my check-in date to the 7th at no charge.) I read the reviews on TA before I booked and decided that based on my wants and needs, it fit the bill. At check-in (at approximately 1:30am) the desk clerk was pleasant and helpful with directions to the university for the next day, not sleepy or grumpy as many are at this time of the night. When I got to my room I was amazed at how fresh it smelled. Really, I mention this with such amazement because I've slept in COUNTLESS similar motels around the country (my daughter is a captain on a Div. 1 team and I travel to a lot of her meets) and this one struck me as very clean and fresh. The bathroom was spotless (a pet peeve of mine), and the furniture was all in one piece and presentable. The front staff during the day was also pleasant. I needed to borrow a corkscrew one night,and they happily provided me with one. Breakfast was also a cut above: two kinds of dry cereal, doughnuts, yogurt, some fruit, two kinds of juice from a machine, and a waffle maker. And one morning I came down just before it ended and fixed my breakfast. As I sat eating, the nice man cleaning up asked if there was anything else I wanted before he took things away. How many times have you gotten down to breakfast a few minutes BEFORE it ended yet everything was already gone? Anybody ever ask you if there's anything else you want before they clean up? No, I didn't think so. The bottom line is this place isn't the best motel you'll ever stay in, nor is it the worst. It was perfectly fine for what it is: an inexpensive (except on "special" weekends) yet perfectly acceptable place to lay your head at night. (Note: only 4-stars for location because it was not right next to campus, my preference. But it was an easy 10-minute drive to campus.) « less

“Worst experience ever”

Dec 2, 2011 Furiousinflorida, Ponte Vedra Beach, Florida | Trip type: Family

Myself and my daughter and her friend made reservations to stay here the weekend of the Alabama/Auburn game so my daughter could see the school as she might go there... more »

Myself and my daughter and her friend made reservations to stay here the weekend of the Alabama/Auburn game so my daughter could see the school as she might go there next year. We had reservations for Saturday and Sunday but while I was talking to my AAA rep , she stated they had some bad reviews but a few good ones. I called and asked if I could cancel the second night . The reservation number had quoted me 140.00 per night , total = 285.98. ( more expensive the weekend of the "Iron Bowl") The person who answered the phone said "we are not supposed to but I'll do it- Happy Thanksgiving". We got there on Saturday and were in a hurry to get to the game to tail gate with friends before they went into the game as we didn't have tickets. At the desk I was handed a reservation with 255.00 on it and I asked why and he said that was for the one night and he had removed the second night which was 59.99. I told him what I was quoted and he said that was because I did it on line, which I told him I did not I did it through the reservation line. He continued to argue and I was in a hurry so I stopped arguing with him . He said he would wash the blanket and comforter as it was a smoking room, offered the kingsize room that was non smoking but my daughter's friend was not comfortable sleeping with me and my daughter all in the same bed. Oh my gosh , the hotel was filthy, the stairwell smelled like beer and was wet , no "caution wet floor" sign. Upon entering the second floor hallway, the smell of marajuana was overwhelming. The two housekeepers were still cleaning the room in their sock feet, one talking on the cell phone the whole time she was "cleaning". The other one told us it was ready ,no smile. We went in and it didn't smell too bad, the window was open. In the bathroom was cigarette ashes on the floor, a cigarette butt in the toilet and the floor was sticky that my flip flop came off. There was food in the freezer. But, we were in a hurry , so we closed the window, I was afraid someone would climb in the window while we were gone, and sprayed the room deodorizer they had given us. We left by the side door. I worried the whole time we were gone if the hotel was safe for three females alone. When we returned I asked if any rooms were available and was told no that the last king size non smoking had been booked on line. We went up the stairs and my daughter's friend slipped and fell as the stairs were still wet. The place still smelled and there were dead roaches in the hallway. We got to the room and opened the door and it was as if people had just left the room smoking, not stale smell but overwhelming fresh smoke. The blankets and comforters were folded on the bed , the beds were not made . Again, I was afraid to open the window for safety reasons. I called the front desk and told him we could not stay there , he called the general manager, whose family is also the owners, that we had checked in with in the A.M. I was on the phone to the reservations line telling them the problem and they were trying to find me another hotel. The gentleman from the front desk came in the room and handed me his cell phone and Mr. Patel, the manager, was yelling at me about how he had done everything he could and cancelled the second night when they had a 21 day cancellation policy and I explained to him that I couldn't stay in the filthy hotel, I could just imagine rats under the bed. I told the reservation person in my one ear that the manager was yelling at me in the other ear and the reservation person was trying to calm me down and told me to hang up on the other line and he could put us in the Sleep Inn for 99.00 for a suite with 2 queen beds and sofa and that I should call customer service the next day. So I gave the phone to the desk person and he helped us with our stuff to the car apologizing and suddenly a car raced up in the parking lot and I asked him if that was the manager because I was going to call 911. He said it wasn't and went back in the hotel, we went to the Sleep Inn right down the road and Ricki at the desk was very helpful as I fell apart, so relieved to be in a safe clean place. I never presented the actual card at the Quality Inn and was sure I wouldn't be charged as it was never asked for when I left that night but 4 days later it appeared taken out of the account. I called Mr. Patel and requested a refund and sighted all of the reasons again and he refused the refund even though we never even used the bathroom , much less slept there. I continue to get the charges removed. « less

“Great value”

Oct 10, 2011 4thefamily, Dacula, Georgia | Trip type: Family

Stayed here during game weekend. Please remember this is a Quality Inn and not the Ritz. After reading the reviews I was a little nervous. I was pleasantly surprised by... more »

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