Offering a boutique hotel experience of sophisticated style, Cassa Hotel and Residences is rich in texture, contemporary in design, yet warm and inviting. Sited within a prime location on 45th Street in Midtown Manhattan, near the bustle of Times Square, world class shopping experiences of Fifth and Madison Avenues, and the bright lights of New York's theatre district, the property features 165 elegantly designed rooms.
Whether traveling for business or pleasure, you'll be wrapped in total comfort and luxury. The location and unassuming service make it the perfect choice for short-term or extended stays.
Star Rating:
Local Attractions:
Times Square
Broadway Theater
Rockefeller Center
Bryant Park
Grand Central Station
May 19, 2013
Manico, Los Angeles | Trip type: Friends getaway
This is a newer hotel (actually part of a residence/hotel combo) that sports nicely decorated rooms in the heart of midtown Manhattan. I stayed here about 3 weeks after Superstorm...
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This is a newer hotel (actually part of a residence/hotel combo) that sports nicely decorated rooms in the heart of midtown Manhattan. I stayed here about 3 weeks after Superstorm Sandy and I'm not sure if that was the reason why the staff seemed less than friendly or if was just the way they were.
Upon arrival, I didn't get a warm or friendly greeting and actually felt more like the guy behind the desk (Henry?) was an intern from school who couldn't be bothered to do more than take my credit card and give me a room key. He didn't tell me anything about the hotel and barely pointed out where the elevators were so I was left to figure things out myself (not difficult since the terrace wasn't open then and there were no restaurant or exercise facilities there to my knowledge). Still, given the positioning of this hotel as "luxury boutique", I did expect more for my initial interaction.
I paid extra for a larger room and it was worth it as the room was still tight with the 1 bed. Not super small like you may find at other comparable hotels (like the W) but still not as "large" as expected. The room was quieter than most you'll find in Manhattan----given the new construction that's to be expected----but I could still hear some sounds from the street below despite being high up. The hotel is next to/near the Sofitel but lacks a lobby or other facilities (room service/dining etc) so if you want that go next door. The TV wasn't working correctly when I visited as some of the local channels were inaccessible --- again, not a huge problem since I didn't come there to watch tv but it would've been nice to watch the football games while relaxing or getting ready to go out.
All in all, this hotel has a few kinks to work out in both its service and amenities before I would consider calling it a luxury hotel but given the low price I paid (under $150/night) it was a great deal----anything more than that and I would reconsider staying there as there are plenty of other places located in this area that are better or just as good for the price. « less
“Excellent Location,for Boutique Hotel Lovers..”
May 17, 2013
ckorayo, Istanbul, Turkey | Trip type: Business
The Hotel is located in one of the best places,closed to the corner of 5th Avenue on the 45th street..Actually you can easily access to the Times Square, 5th Avenue,Central...
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The Hotel is located in one of the best places,closed to the corner of 5th Avenue on the 45th street..Actually you can easily access to the Times Square, 5th Avenue,Central Park by walking 10 minutes..Rooms are large enough, clean and well furnished. On the 10th floor , the terrace and the view is so nice..Hotel staff is very friendly,helpful and welcomes you.If you love boutique service ,I can recommend you Cassa Hotel NYC.. « less
“Great Location”
May 16, 2013
DebbieP92, Bishops Stortford, United Kingdom | Trip type: Business
I stay at the Cassa when travelling on Business as my office is directly opposite. Its also a great location if you are visit NY for leisure. Its located in...
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I stay at the Cassa when travelling on Business as my office is directly opposite. Its also a great location if you are visit NY for leisure. Its located in Midtown with lots of bars and restaurants and only 5-10min walk from Time Sq. The hotel altho a new build has a 'loft space' fell to it, lots for trendy concrete with modern furniture. Best of all the hotel bedrooms are a very good size for New York where space is at premium and often even the most expensive of hotels have tiny rooms. There is a desk area too in the room which is great if you need to work. The beds are huge and so so comfy......and pillows are the best! « less
Read management response to this review.
Management response from Troy Pade, General Manager
DebbieP92 thank you for staying with us again and again. I am thankful for your review. As we are gorwing our list of local clients that are finding us, I am happy you are among the first. Please spread the word!
Warm Regards, Troy Pade General Manager
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“Solid value for the location”
May 14, 2013
Jill P, Denver, Colorado
Overall a great experience at a good value.
A friend from NYC told us about this place. We booked because it was in a great location near all of the...
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Overall a great experience at a good value.
A friend from NYC told us about this place. We booked because it was in a great location near all of the sightseeing we wanted to do and is reasonably priced.
Our rooom was comparable to upper end chain hotels except it had a nice large walk-in shower (no tub) with a waterfall feature shower head and wand shower head.
The front desk and concierge were excellent and we used them quite a lot for restaurant recommendations and they were spot on every time. Service with a smile!
We had a decent view out of the 25th floor. Complementary fresh brewed fruit infused iced tea in the lobby. Room has terry cloth robes, hair dryer, iron, ironing board, minibar (no fridge), safe, and HDTV. It also had an alarm clock with iPod docking station, which I had some trouble figuring out. Make sure it is not displaying "A" if you don't want the alarm to wake you up.
Management response from Troy Pade, General Manager
Thank you for the SOLID review. I am sorry about the alarm clock as a standard we are supposed to double check that before you arrive. I will make sure that housekeeping is on top of that going forward. We just rolled out the hibiscus tea drink this week. We cannot keep the decanter filled! SO popular i just make start charging for it... kidding.
Thank you and come stay with us again. Regards, Troy Pade General Manager
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“My first stay in New york”
May 14, 2013
Dominique G, PARIS (FRANCE) | Trip type: Couples
This hotel was choosen because his location : it was a very good choice ! Therefore, we meet a very friendly staff, the room was perfect - although a small...
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This hotel was choosen because his location : it was a very good choice ! Therefore, we meet a very friendly staff, the room was perfect - although a small place for linen storage. No problem to sleep where as our room was located on the seventh floor, sided on the 45th street. The breakfast... not so expensive ! We recommend Cassa Hotel ! « less
Read management response to this review.
Management response from Troy Pade, General Manager
Thank you so much for your review! We are thrilled you enjoyed it. Please come and visit us again soon!
Regards, Troy Pade General Manager
« hide
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Cancellation: Standard policy is 3 PM day prior to arrival. Group policies based on contract.
Nightly Parking:
$60
Total Taxes:
14.75%
Total Misc Fees:
$3.50 USD (mandatory resort fees/taxes)
State Tax:
8.88%
Occupancy Tax:
3.50 Per Night
City Tax:
5.88%
Room Types - Cassa Hotel Ny
Standard
One Double Bed
Premium bedding and Frette Italian linens help ensure a restful night. Wireless Internet access (surcharge) keeps you connected, and the flat-screen TVs offers cable channels. The private bathroom has bathrobes. Climate control, a laptop-compatible safe, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Deluxe
One Queen Bed
Premium bedding and Frette Italian linens help ensure a restful night. Wireless Internet access (surcharge) keeps you connected, and the flat-screen TVs offers cable channels. The private bathroom has bathrobes. Climate control, a laptop-compatible safe, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Grande Deluxe
One King Bed
Premium bedding and Frette Italian linens help ensure a restful night. Wireless Internet access (surcharge) keeps you connected, and the flat-screen TVs offers cable channels. The private bathroom has bathrobes. Climate control, a laptop-compatible safe, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Executive
One King Bed
Premium bedding and Frette Italian linens help ensure a restful night. Wireless Internet access (surcharge) keeps you connected, and the flat-screen TVs offers cable channels. The private bathroom has bathrobes. Climate control, a laptop-compatible safe, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Grand Executive
One King Bed
Premium bedding and Frette Italian linens help ensure a restful night. Wireless Internet access (surcharge) keeps you connected, and the flat-screen TVs offers cable channels. The private bathroom has bathrobes. Climate control, a laptop-compatible safe, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Cassa Suite
One King Bed
Premium bedding and Frette Italian linens help ensure a restful night. Wireless Internet access (surcharge) keeps you connected, and the flat-screen TVs offers cable channels. The private bathroom has bathrobes. Climate control, a laptop-compatible safe, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
My Cassa Suite
One King Bed
Premium bedding and Frette Italian linens help ensure a restful night. Wireless Internet access (surcharge) keeps you connected, and the flat-screen TVs offers cable channels. The private bathroom has bathrobes. Climate control, a laptop-compatible safe, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Junior Suite
One King Bed
Premium bedding and Frette Italian linens help ensure a restful night. Wireless Internet access (surcharge) keeps you connected, and the flat-screen TVs offers cable channels. The private bathroom has bathrobes. Climate control, a laptop-compatible safe, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Amenities - Cassa Hotel Ny
Air conditioning
Alarm clock
Baggage storage facilities
Breakfast in room
Central location
Concierge service
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Electronic key card
Elevator
Fax available
Fitness and health center
Hairdryer available
Internet - wireless
Internet - ethernet
Ironing facilities
Mini bar
Non-smoking rooms
24 hours opened
Pets allowed
Private bathroom in room
Radio in room
Safe in rooms
Self controlled heating/cooling system
Telephone
Telephone in all rooms
Television
TV - Free HBO
TV - Free Showtime
Terrace
Valet Parking
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Show Pet PolicyPets 25 lbs and under allowed. $50 daily charge
Airport & Shuttle Information - Cassa Hotel Ny
Laguardia Airport (LGA) - 8-11mi by car, about 21min - taxi is approx. $35
John F Kennedy Airport (JFK) - 16-18mi by car, about 32min - taxi is approx. $50
Newark Airport, NJ (EWR) - 15-17mi by car, about 30min - taxi approx. $80, due to different state
Airport Shuttle? Sorry, no airport shuttle available.
Local Shuttle Info: Nearest Shuttle is the New York Airporter that drops of and picks up at Bryant Park or Grand Central. Approvimately $12-$15 per person depending on which of the 3 airports.
Testimonials: Why use Hotel Planner?
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Based on 710 traveler reviews 
Value
Cleanliness
“In the heart of the city with comfy rooms”
“Excellent Location,for Boutique Hotel Lovers..”
Standard
Grande Deluxe
Cassa Suite