Address
700 8th Ave.
New York, NY 10036
United States 1-800-230-4134 Map
MILFORD PLAZA HOTEL
Location. Located in central New York, Milford Plaza Hotel is within walking distance of Minskoff Theater, Broadway, and Times Square. Nearby points of interest also include Rockefeller Center and Ed Sullivan Theater.
Hotel Features. Recreational amenities include a fitness facility. This 3 star property has a 24 hour business center. Wireless and wired high speed Internet access is available in public areas (surcharges apply). For a surcharge, shuttle services include a roundtrip airport shuttle and an area shuttle. Guest parking is available for a surcharge. Concierge services and tour/ticket assistance are available. Additional property amenities include multilingual staff, express check out, and ATM/banking services. This is a smoke free property.
Guestrooms. 1,300 air conditioned guestrooms at Milford Plaza Hotel feature iPod docking stations and laptop compatible safes. Beds come with pillowtop mattresses and premium bedding. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Wired high speed and wireless Internet access is available for a surcharge. In addition to safes, guestrooms offer cordless phones with voice mail. Televisions have cable channels. Rooms also include blackout drapes/curtains and irons/ironing boards. Guests may request a turndown service, refrigerators, and wake up calls. Housekeeping is available daily.
May 20, 2013
MrsPuff59, Milwaukee, WI | Trip type: Couples
My husband and I came in for four nights, crossing our fingers that we would get an ok room for the price (under $200 per night). In spite of the...
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My husband and I came in for four nights, crossing our fingers that we would get an ok room for the price (under $200 per night). In spite of the construction going on and the wait for the elevator, we had a wonderful stay. The room was small but had everything we needed, including a great view. We did not wait for check in, but I think we came in around 3:00 in the afternoon which was not the busiest time. Check out was painless and they kept our bags for us until we left later in the day. The staff was friendly, the room was clean - we could not ask for more and would stay here again for sure! « less
“may 13-16”
May 19, 2013
scott w, Austin, Texas | Trip type: Family
The worst hotel experience I have ever had in NYC. Run from this place! Had all the same problems with elevators, noisy, no lobby, rude burnt-out employees, no bar no...
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The worst hotel experience I have ever had in NYC. Run from this place! Had all the same problems with elevators, noisy, no lobby, rude burnt-out employees, no bar no restaurant. Very misleading regarding the construction.
I bought it off a Groupon for $300 per night. Huge rip off. Had a giant roach on my towel, had to call security on people yelling in hall way. Now I have a $100 charge on my cc which has no basis. Was told when I checked out all that was on there is 3 days of internet at $14 ea. « less
Read management response to this review.
Management response from Diane Devine, Manager
Needless to say, the conditions you found were unacceptable and not in any way indicative of all the rooms in our hotel and I can assure you that all rooms are treated on a regular rotation by a pest control company as a part of a comprehensive preventive maintenance program with special attention given if an outbreak is reported to us.
To protect hotels from financial damages, it is a customary hotel practice throughout the industry for the front desk agent to obtain an authorization from the credit card company that the credit limit of the bank card presented is adequate to cover the cost of the guest's stay. In addition to the contracted room and tax charges, authorization is also requested for an additional $50 per day to cover the cost of any "incidental" charges the guest may incur, such as internet fees or phone calls. These amounts are not "charged" at the time, rather the credit limit or funds are placed on a "hold", reducing the credit line or available funds until the actual charges are posted upon check-out. Some banks may continue to hold the credit amount or funds authorization for up to a week after check-out; however this is up to the individual bank's policy and not a hotel policy that we have any control over. These "holds" should drop within a few days and your credit balance will reflect the $100 increase.
It is never our intent to disappoint our guests and we deeply regret having disappointed you. We hope you will return and give us an opportunity to redeem ourselves when you are next in New York City as we look forward to recapturing your confidence in us.
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“Great great great”
May 18, 2013
Lucy T, Poole, England, United Kingdom
We stayed here for my husbands birthday, I mentioned that it was his birthday, they upgraded our room and left birthday cake for Him in the room! The room was...
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We stayed here for my husbands birthday, I mentioned that it was his birthday, they upgraded our room and left birthday cake for Him in the room! The room was amazing, check in was easy, the view was to die for, location couldn't have been better and the staff were lovely! Thanks Milford Plaza, you made our holiday perfect! X « less
Read management response to this review.
Management response from Diane Devine, Manager
So glad that your husband's birhtday was a success and we're pleased to have been a part of it!
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“Before staying here, I thought hotels were places where somebody cleaned up your room”
May 17, 2013
Guia S, Roma | Trip type: Business
I checked in yesterday. Tonight I came back at 9.30 and the bed was unmade.
I called housekeeping asking why, with the whole day at their disposal, nobody had taken...
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I checked in yesterday. Tonight I came back at 9.30 and the bed was unmade. I called housekeeping asking why, with the whole day at their disposal, nobody had taken care of my room. The lady (well, "lady" does not seem the most suitable word for her attitude, but anyway) told me «You want your room cleaned?», which seemed a rethorical question in more than one way (yes, of course I DID want my room cleaned; no, of course I do not want to be bothered when I come back at night.) She then told me the person in charge left a note saying she could not clean my room since there was stuff on the bed and they're not allowed to move customers' stuff. I looked at the bed; on it were: 3 magazines, one brochure from last night's theatre, the t-shirt I sleep in. I asked the lady (again: whatever) to please come over so I could show her the magazines that kept them from cleaning my room. I asked five times, since the first four she said there was no reason for her to bother to come over (she did not say «bother», but the tone of her voice was quite unmistakable. I then asked to speak to a manager and, to my amazement, she told: «Actually I'm the housekeeping manager.») When she arrived (Charlene, if I got her name right) she repeated that she did not realized what I wanted, since I refused to have my room cleaned now (at 9.30 PM); that I was being very rude (wanting my room in a hotel: gosh, where are my manners?); that they're not allowed to move stuff. I asked her if she was seriously stating that three magazines kept them from doing their job, since this kind of «the dog ate my homework» had never happened to me in a whole life spent in hotels. She replied saying that the maid told there was a laptop on the bed as well. I think she made this detail up right in the moment: the laptop was on the shelf beside the bed, where I had left it in the morning and where she could clearly see it while talking to me. I really don't think some maid left some note saying a laptop was on the bed: making up wrong informations is more time consuming than making up a bed. Finally, she argued that the only thing the maid had not done was making up the bed. When she left, I checked the trash bins: neither the one in the room nor the one in the bathroom had been emptied. How somebody with such a poor attitude and so magnificently not talented to deal with rightly unsatisfied customers could get to management level is beyond my understanding. I'm still here for three more nights, and I look forward to the thrill: will my room be cleaned tomorrow? Will they find other lame excuses? « less
“work in progress”
May 17, 2013
robsan14
the hotel is terrible while under recostruction. no lobby, no reception and during the rush hour you need 30 min to reach the elevetor. for check in and check out...
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the hotel is terrible while under recostruction. no lobby, no reception and during the rush hour you need 30 min to reach the elevetor. for check in and check out a lot of people with lugage in very small space. you need even 1 hour for check in. working everywhere ecept in the floors where the rooms are. if you already reserve here, you are in big trouble. « less
Read management response to this review.
Management response from Diane Devine, Manager
We're sorry you were disappointed with your stay. We are in the late stages of our lobby renovation which includes work on our elevators as well, necessitating taking one at a time out of service. While we realize our temporary lobby is much smaller than our regular lobby, we do try our best to make our guests as comfortable as possible and sincerely regret if we failed to do so with you.
While there are no restaurants or shops currently in the hotel, a permanent bar serving light fare and beverages for breakfast, dinner and cocktails will be incorporated into our new Lobby design along with a newsstand and sundries store. We sincerely regret if any of these circumstances caused any inconvenience or disappointment but I do respectfully point out that we do not advertise any of these services and apologize if you were in any way misinformed by a booking engine not controlled by our Hotel.
We do hope that you will return when our renovation is completed in late 2013.
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Milford Plaza Hotel - Hotel Room Types
Renovated Standard One Full Bed
This room has 1 double bed with pillowtop mattress and premium bedding. This room measures 150 square feet and has a city view. The private bathroom has a shower/tub combination and complimentary toiletries. Room amenities include a 32-inch cable service TV with pay movies and high-speed wired/ wireless (surcharge) and dial-up Internet access (surcharge). There are also iPod and MP3 docking stations, a cordless phone with voice mail and a clock radio. A refrigerator may be requested. The room has air-conditioning, climate control, blackout drapes/curtains and furnishings include a laptop-compatible safe. Turndown service, wake-up calls and daily housekeeping may be requested.
Renovated Standard Room 2 Full Beds
2 double beds. City view. 210 square feet. Wireless high-speed Internet access (surcharge). 32-inch TV with cable service. Multi-line phone. Voice mail. iPod docking station. Clock radio. In-room safe (accommodates laptop). Shower/tub combination. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Cribs (infant beds) available. Refrigerator (on request). Air conditioning. Climate control. Daily housekeeping. Non-smoking only.
Renovated Standard One Queen Room
1 queen bed. City view. 185 square feet. 32-inch TV with cable service. Multi-line phone. Voice mail. Clock radio. In-room safe(accommodates laptop). Wireless high-speed Internet access (surcharge). iPod docking station. Shower/tub combination. Hair dryer. Complimentary toiletries. Iron/ironing board. Blackout drapes/curtains. Cribs (infant beds) available. Refrigerator (on request). Air conditioning. Climate control. Daily housekeeping. Non-smoking only.
Amenities / Additional Information - Milford Plaza Hotel
Voice Mail
Electronic Room Keys
Safe
Fitness Facility
TV In Room
Data Ports
Air Conditioning
Clothing Iron
Wake Up Service
Hair Dryer
Check In:
4 PM
Check Out:
noon
Floors:
28
Rooms:
1300
Area Attactions - Milford Plaza Hotel
Distances are calculated in a straight line from the property's location to the point of interest or attraction, and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Minskoff Theater 0.2 km / 0.1 mi Broadway 0.3 km / 0.2 mi Madame Tussauds Wax Museum 0.3 km / 0.2 mi New Amsterdam Theater 0.3 km / 0.2 mi Toys 'R' Us Times Square 0.3 km / 0.2 mi Times Square 0.3 km / 0.2 mi Circle in the Square Theater 0.5 km / 0.3 mi Gershwin Theater 0.5 km / 0.3 mi International Center of Photography 0.5 km / 0.3 mi August Wilson Theater 0.6 km / 0.4 mi Roseland Ballroom 0.6 km / 0.4 mi Ed Sullivan Theater 0.7 km / 0.4 mi Radio City Music Hall 0.7 km / 0.4 mi Bryant Park 0.7 km / 0.4 mi Top of the Rock Observation Deck 0.8 km / 0.5 mi
The nearest airports are: New York, NY (TSS East 34th Street Heliport) 2.3 km / 1.5 mi New York, NY (JRB Downtown Manhattan Heliport) 6.6 km / 4.1 mi New York, NY (LGA LaGuardia) 9.9 km / 6.2 mi Newark, NJ (EWR Liberty Intl.) 17.6 km / 11 mi
The preferred airport for Milford Plaza Hotel is New York, NY (LGA LaGuardia).
Notifications and Fees
strooms must be registered with the hotel.
The following fees and deposits are charged by the property at time of service, check in, or check out.
Valet parking fee: USD 43.00 per night
Valet parking fee for large vehicle: USD 55 per night
Deposit: USD 50.00 per night
Fee for high speed Internet (wired) in business center: USD 5.00 (rates may vary)
Fee for wireless Internet in all public areas: USD 14.95 (for 24 hours, rates may vary)
Fee for in room wireless Internet: USD 14.95 (for 24 hours, rates may vary)
Refrigerator fee: USD 20 per stay
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Based on 2,286 traveler reviews 
Value
Rooms
“Perfect for budget, location”
“may 13-16”