Staff was friendly and helpful. I will be back. After a long drive it was great to relax in a nice clean room. My family was happy and comfortable. I...
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Staff was friendly and helpful. I will be back. After a long drive it was great to relax in a nice clean room. My family was happy and comfortable. I have stayed other places and paid more money for a not so great stay. Your establishment was top notch. « less
“Excellent hotel and reasonably priced”
Oct 10, 2012
fred b, Columbus, Indiana | Trip type: Couples
This hotel was neat, clean with a very courteous staff, I think family owned, with an excellent variety ofhot and cold breakfast with a courteous attendent and a clean breakfast...
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This hotel was neat, clean with a very courteous staff, I think family owned, with an excellent variety ofhot and cold breakfast with a courteous attendent and a clean breakfast room. The pool and whirlpool and area was neat, clean with whirlpool properly working (heated /jets) and a nice heated pool. I would recommend this hotel to everyone. « less
“Quiet”
Oct 4, 2012
Rocktownlady, Castle Rock, Colorado | Trip type: Couples
This hotel is under a face lift. It was very quiet and front desk was very nice. Only problem was smoky hallway. So, maybe redo is for all non smoking...
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This hotel is under a face lift. It was very quiet and front desk was very nice. Only problem was smoky hallway. So, maybe redo is for all non smoking hotel. Probably would stay here again. We had a coupon, so rate was reasonable « less
“OK but not a second stay”
Sep 24, 2012
kimolsen, Glenwood, IA | Trip type: Couples
This motel is ok but really needs updating. The air conditioner made quite a racket for a while until my husband banged on it then it worked fine. The Quality...
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This motel is ok but really needs updating. The air conditioner made quite a racket for a while until my husband banged on it then it worked fine. The Quality sign in the lobby was missing letters which is kind of tacky for the lobby. The breakfast was ok but did not see any attendants to keep things filled. The TV picture was really bad. Like I said, this hotel is ok but really needs some TLC in the updating department. I probably would not stay here again. « less
Read management response to this review.
Management response from Nimesh Patel, Webmaster
Dear Guest,
Thank you for choosing Quality Inn Merrillville for your recent stay in our area.
Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following steps were taken:
• Housekeeping was instructed to see to it that the rooms are properly supplied with necessary amenities before being released as ready for occupancy.
• Maintenance was informed of the problems you experienced and instructed to see to the necessary repairs and replacements.
• Breakfast staff received additional instruction in presenting a proper breakfast.
I hope that the next time you visit our area, you will reconsider and once again choose to stay at Quality Inn Merrillville. I think you will be greatly pleased.
Sincerely, Hotel Manager.
« hide
“Coupon Clipper is Impressed!”
Sep 5, 2012
Dale S, Charlotte, North Carolina | Trip type: Family
We never book in advance when we're on the road (me, my wife and two teen girls). We usually pick from the 'exit guide' (or like books), just to see...
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We never book in advance when we're on the road (me, my wife and two teen girls). We usually pick from the 'exit guide' (or like books), just to see a price before we walk in the door. So we've seen our share of old, outdated, shoddy hotels, but this one: NICE!! The bed linens were absolutely luxurious! New, new, new, fresh, fresh, fresh. Now, you're thinking I'm a "plant", so I'll say, it was late when I checked-in, that the staff was, eh, let's just say not real communicative. So they get a pretty hard ding on being "all business". That would leave then at a '4', but in the morning, the damn van wouldn't start (damn kids left the light on). The staff, still not super friendly, jumped to attention, showed up with jumper cables and I was on my way in minutes (bringing them up to a '5'). Yep, authentic review from an authentic person that happened to find some awesome sheets. « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Complimentary wireless Internet access keeps you connected. A coffee/tea maker, a microwave, and a refrigerator are supplied. Bathroom amenities include a hair dryer. This room is Non-Smoking.
Standard two queens non smoking
Two Queen Beds
Complimentary wireless Internet access keeps you connected. A coffee/tea maker, a microwave, and a refrigerator are supplied. Bathroom amenities include a hair dryer. This room is Non-Smoking.
Amenities - Quality Inn
Air conditioning
Alarm clock
Baggage storage facilities
Complimentary breakfast
Complimentary newspaper
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Electronic key card
Elevator
Facilities for the disabled
Fax available
Free local calls
Hairdryer available
Handicap accessible
Ice Maker
Ironing facilities
Laundry facilities
Non-smoking rooms
24 hours opened
Private bathroom in room
Quiet location
Radio in room
Self controlled heating/cooling system
Shower
Swimming pool - indoor
Telephone
Telephone in all rooms
Television
Travellers cheques accepted
TV room
Pet Friendly?
Sorry, pets are not allowed.
Testimonials: Why use Hotel Planner?
"Everything was satisfactory at the hotel. Leslie, their group sales coordinator did an excellent job taking care of our needs for billeting and hospitality facilities. Your web site is among my favorite sites and may, in fact, be used again next year for a possible reunion in our nation's capitol." R.R. - Southwest Florida
"I was given lots of different offers, a very quick response time and VIP service on my wedding night. Thanks!" G.R. - Nashville, TN
Based on 19 traveler reviews 
Value
Service
“Excellent hotel and reasonably priced”
“Quiet”
Standard king non smoking
Standard two queens non smoking