May 19, 2013
TGG1, London | Trip type: Friends getaway
Visited for 2 nights in April, Room was fairly compact but as a base just for showering and sleeping it was fine. Good TV and a lovely bottle of complimentary...
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Visited for 2 nights in April, Room was fairly compact but as a base just for showering and sleeping it was fine. Good TV and a lovely bottle of complimentary red wine. Bathroom quite small but fine for a good shower, Breakfast was basic but a good choice of staples. Reception staff are the real asset of this hotel - couldn't have been more helpfull Nice and central for all the sights and the station. « less
“Miserable welcome, much room for improvement”
May 14, 2013
mrcrdeacon, Southampton | Trip type: Couples
A warm welcome to this hotel would have made up for the small, but nicely appointed, rooms. Unfortunately, this was not our experience. The receptionist was miserable and largely unhelpful....
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A warm welcome to this hotel would have made up for the small, but nicely appointed, rooms. Unfortunately, this was not our experience. The receptionist was miserable and largely unhelpful. She made no effort to provide a city map or make any suggestions on things to see. No big drama as I had done my research and had visited CPH before, but would still have added a nice touch. The luggage room is clearly far too small for the size of the hotel/ number of guests wishing to use the facility. This meant that the two times we had to use the luggage room (our hotel room was not available on check-in) there was a lot of heffing and shifting of other people's bags as well as our own. The building site next door meant a stay in bed beyond 8.00am was difficult. Breakfast is only served until 10am and was nothing to write home about. In my view, the hotel is over priced but, as other reviews highlight, CPH is an expensive city and for a place to sleep for one night the hotel is just about adequate, although I would not return. « less
Read management response to this review.
Management response from Christian Oxlund, Owner
Dear Mr Deacon,
Thank you for taking time to write a review about Savoy Hotel.
I do not think that you are being fair to the hotel, nor to the receptionist, who has been with us for 7 years now. It is correct that we did not have city maps available at the reception desk, because we ran out for a couple of days. We received a lot of maps just yesterday, so they will be ready for your next stay. However we have a large stand, 1 mtr from the reception, where you can find all the information you need, including maps of Copenhagen. Not all our guests are interested in a "sales talk" from the receptionist but like to find a way of their own. If you had asked Vilma at the reception desk, she would happily have told you a lot about Copenhagen, including the spots that tourists have trouble finding!
My apologies for the noise from our neighbour, but we do not have much to say in that case. However they are not starting to work as early as they are allowed to, in respect of us.
Breakfast is served between 7 am and 10 am, and we have done that for many years now. All bread are freshly baked every morning, and the cold meat and vegetables are freshly sliced during the morning service.
The luggage room is available for our guests to use free of charge, and some times it is full I will agree with you on that. We guarantee that your room is ready at 14.00, but we try our best to have it ready as soon as possible, for your convienence.
Even though you do not wish to return, I do hope that I will be able to welcome you again in Copenhagen. And hopefully be able to change your mind about Savoy Hotel.
Kind regards,
Christian Oxlund
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“Europe and Baltic tour”
May 11, 2013
joeyWesternAustralia, Western Australia | Trip type: Family
Had a great stay at this hotel, good location, rooms are a bit on the smallish side but very nice and very clean, beds comfortable. Breakfast was excellent plenty to...
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Had a great stay at this hotel, good location, rooms are a bit on the smallish side but very nice and very clean, beds comfortable. Breakfast was excellent plenty to choose from. Lots of shops and restaurants in walking distance. Must say the man on the front desk is most helpful, welcoming and friendly as is all the reception staff. « less
Read management response to this review.
Management response from Christian Oxlund, Owner
Dear Joey,
Thank you for your review.
I am glad that you enjoyed the stay, and for your comments on the man in the reception.
Even though you are from the other side of the world, I hope to be able to welcome you again in Copenhagen.
Kind regards,
Christian Oxlund
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“Wonderful hotel, great location...”
May 9, 2013
tunsttravel, London | Trip type: Friends getaway
Had a great weekend in Copenhagen and this hotel was fantastic. About a 5 minute walk from Central Station so we could get the train direct from the airport then...
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Had a great weekend in Copenhagen and this hotel was fantastic. About a 5 minute walk from Central Station so we could get the train direct from the airport then walk to the hotel, which saved on taxi costs. All rooms overlook the inner courtyard so there was no noise from the street, the hotel was spotlessly clean and I think had been refurbished fairly recently so everything was clean and fresh. Continental breakfast was included and served in a lovely downstairs room, there was plenty of choice including soft boiled eggs, salami, ham, cheese, cereal and plenty of bread, which was all being topped up constantly. The hotel also has free wifi which worked well and was easy to access. What really made this an outstanding place to stay were the reception staff, all were friendly, extremely helpful, assisted us with bus travel and with booking a restaurant for us on the Saturday evening, we really could not have asked for more. « less
Read management response to this review.
Management response from Christian Oxlund, Owner
Dear Tunsttravel,
Thank you very much for your positive review and for your comments on the helpfull receptionstaff.
I hope we will be able to welcome you again in near future.
Kind regards,
Christian Oxlund
« hide
“Smallish rooms, expensive, but that's copenhagen!”
May 9, 2013
thegrumpys, nottingham | Trip type: Couples
Stayed here for a city break last October. Hotel is well situated and within easy walking distance of a number of sites (e.g. Tivoli Gardens, Nuhaven). The room was a...
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Stayed here for a city break last October. Hotel is well situated and within easy walking distance of a number of sites (e.g. Tivoli Gardens, Nuhaven). The room was a bit on the the smallish side compared with others that we've stayed in and there was an unfortunate whiff from the bathroom which the staff told us was due to some blocked drains - didn't seem to be dealt with during our stay but keeping the bathroom door shut stopped the whiff. Room itself was tidy enough and the staff were pleasant, if perfunctory. A bit overpriced at over £100 per night for something a bit basic, but Copenhagen is a pricey place. Would probably upgrade next time but a perfectly serviceable hotel « less
Read management response to this review.
Management response from Christian Oxlund, Owner
Dear TheGrumpys,
Thank you for taking time to write a review.
I am glad you enjoyed the stay, but not so happy that nothing was being done with the whiff.
I hope you will accept my apologies for that?
Kind regards,
Christian Oxlund
« hide
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Details
Check In:
14:00
Check Out:
11:00
Year of Last Renovation:
2012
Floors:
6
Rooms:
66
Corridors:
All Rooms Have Interior Hallways
Non Smoking Rooms:
66
Handicap Rooms:
0
Suites:
4
Room Windows:
Windows Do Open
Cleaning Frequency:
Daily
Meeting Rooms:
0
Dist. to Food/Bars:
0.3 Km
Dist. to 24hr Restaurant:
1.0 Km
Dist. to Nearest Gym:
0.5 Km
Lounge/Bar Hours:
N/A
Policies / Expenses
Cancellation: For individual reservations: 18.00 on arrival day. Group policy depending on the group.
This room overlooks the courtyard. Complimentary wireless Internet access keeps you connected, and the 24-inch flat-screen TVs offers cable channels. A coffee/tea maker is provided. The private bathroom has a shower with a handheld showerhead, as well as complimentary toiletries and a hair dryer. A laptop-compatible safe, a desk, and complimentary newspapers are among the conveniences offered. This room is Non-Smoking.
Small Double/Twin Room
This room has 1 double or 2 twin beds with a courtyard view. It measures 13 sq. m -14 sq. m (139 sq. ft – 159 sq. ft). The white tiled private bathroom with shower or bathtub and handheld showerhead comes with complimentary toiletries and hair dryer. An iron/ironing board is available on request. Additional towels and bedding are available. Complimentary high-speed (wired) Internet access is provided. The room is equipped with a desk, phone, and laptop-compatible in-room safe. Guests can watch the 24-inch flat-panel TV with cable service. Tea and coffee making facilities are in the room. The room is equipped with desk, phone, and in-room safe (accommodates laptop). This guestroom features bright, simple decor and patchwork cushions. Guestrooms are all non-smoking. A complimentary daily newspaper is delivered. Connecting / adjoining rooms are available. Cribs (infant beds) and rollaway beds are available. Guests receive electronic/magnetic keys. The hotel provides wakeup calls.
Single Room
This room has 1 twin bed with a courtyard view. It measures 10 sq. m - 11 sq. m (107 sq. ft – 117 sq, ft). A white tiled private bathroom offers shower or bathtub with handheld showerhead, hair dryer, and complimentary toiletries. An iron/ironing board is available on request. Additional towels and bedding are available. The room has a flat-panel cable television. Complimentary wireless Internet access is provided. The room is equipped with a desk, phone, and laptop-compatible in-room safe. Tea and coffee making facilities are in the room. It features bright, simple decor with patchwork cushions. Guestrooms are all non-smoking. A complimentary daily newspaper is delivered. Connecting / adjoining rooms are available. Cribs (infant beds) and rollaway beds are available. Guests receive electronic/magnetic keys. The hotel provides wakeup calls.
Medium Double/Twin Room
This room has 1 double or 2 twin beds with a courtyard view. The room measures 15 sq. m - 16 sq. m (161 sq. ft - 172 sq. ft). A private, white tiled bathroom shower or bathtub with handheld showerhead comes with hair dryer and complimentary toiletries. An iron/ironing board is available on request. Additional towels and bedding are available. Complimentary wireless Internet access is provided. A flat-panel cable television provides viewer entertainment. Guests may use the tea and coffee making facilities to make warm beverages. The room is equipped with a desk, phone, and laptop-compatible in-room safe. The room features bright, simple decor and patchwork cushions, and the windows open. Guestrooms are all non-smoking. A complimentary daily newspaper is delivered. Connecting / adjoining rooms are available. Cribs (infant beds) and rollaway beds are available. Guests receive electronic/magnetic keys. The hotel provides wakeup calls.
Amenities - Savoy Hotel
Baggage storage facilities
Central location
Complimentary breakfast
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Diners Club
Credit card accepted: JCB
Currency exchange
Fax available
Hairdryer available
Central heating
Internet - wireless
Internet is Complimentary
Ironing facilities
Non-smoking rooms
24 hours opened
Shower
Tea and coffee making facilities
Telephone in all rooms
Television
Pet Friendly?
Sorry, pets are not allowed.
Airport & Shuttle Information - Savoy Hotel
Copenhagen Airport, 10km, Taxi fare DKK 250
Airport Shuttle? Sorry, no airport shuttle available.
Local Shuttle Info: N/A
Testimonials: Why use Hotel Planner?
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Based on 106 traveler reviews 
Value
Rooms
“Miserable welcome, much room for improvement”
“Wonderful hotel, great location...”
“Smallish rooms, expensive, but that's copenhagen!”
Economy
Small Double/Twin Room
Single Room
Medium Double/Twin Room