Newly built hotel (2007), recently rebranded to a Holiday Inn Express new image. We offer 104 rooms. The rate includes Hot/Cold Complimentary Continental breakfast buffet daily in Lobby (cost-savings), and free wireless internet access in all rooms and the lobby. We accept pets; there is a non-refundable $50 fee per pet per stay. Other amenities include; an ATM machine in the lobby, self-service business center, and a very limited number of parking slots available at $25 per night plus tax per vehicle.
Star Rating:
Local Attractions:
Located edge of the Park Slope Area. Enjoy proximity to Prospect Park, Brooklyn Botanical Garden, Coney Island, Brooklyn Bridge, Brooklyn Museum.
3 blocks from "Union Street" sub-way stop.
Hotel Reviews for Holiday Inn Express Brooklyn Downtown
3.0out of 5Based on 150 guest reviews, Average
Based on 155 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
29
Very Good
45
Average
35
Poor
22
Terrible
23
Most Recent Traveler Reviews:
“James!”
Apr 30, 2013
hr1487, hr1487 | Trip type: Business
James, James, James! It was quite refreshing to deal with this professional from the beginning to the end. I can't recall the last time I checked in and out with...
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James, James, James! It was quite refreshing to deal with this professional from the beginning to the end. I can't recall the last time I checked in and out with the same person! He was a wealth of information and was extremely personable to both my business associate and I! We won a free pizza and he called down to the restaurant to make sure it'd be ok for us to eat there and not have it delivered to our room (as, I gather, is usually the case but I like to experience local things). He then took the time to clearly lay out what we'd need to do to see everything we wanted to see!
The hotel itself is very well kept, clean, and comfortable. I read other reviews that dinged it for having small rooms which is something I've never understood - how much time are you spending in your room? In New York City?!?! Breakfast the next morning was standard HIE fair that I've come to expect - delicious as always! The support staff was extremely friendly as well! We walked several blocks to and from the subway both in daylight and at night. The neighborhood seemed safer then a previous stay in Queens at a different Holiday Inn.
Know that the hotel sits across from a waste disposal facility. If you don't want to be woken up at 0530 then make sure you're heater/ac unit is running. It was what I needed to do to drown out the noise and get another hour worth of shut eye.
I mentioned that to James upon check out and he told me to call him personally before my next stay to ensure I have a room that faces away from that facility. The other side of the hotel faces a nice playground which made me miss my kids!
This hotel needs MORE stars and I wish I could give them! If I ever get back to the area I have no doubt where I'll stay! « less
Read management response to this review.
Management response from James Kearney, Front Office Manager
Dear HR1487,
Thank you, thank you, thank you! As the front office manager, I try to set the standard for the level of service we provide by leading by example. I could not be happier that we made your trip a memorable one. We all look forward to seeing you again in the near future. Please give me a heads up when you are coming back so I can block your room in advance to ensure your next stay will be even more pleasurable. My email address is front.office@expressbrooklyn.com or you can call direct to 718-855-9600 ext. 177.
Once again, thank you so much for your kind words!
At your service, James Kearney Front Office Manager
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“I actually thought it was Pretty GOOD! :D”
Apr 21, 2013
Jeff S, San Diego, California, United States | Trip type: Family
Stayed 5 nights in Brooklyn for a wedding over the weekend. The location isn't too bad I suppose. New York is just really Grimey. At first, I admit, I was...
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Stayed 5 nights in Brooklyn for a wedding over the weekend. The location isn't too bad I suppose. New York is just really Grimey. At first, I admit, I was a bit timid to leave the hotel (to walk to get food, subway, etc..) because its on a road without any other "businesses", but within a half-mile walk, you can reach Barclay Center (home of The Nets NBA team), where there is a Subway Stop to get you anywhere in the city.
The Hotel was Very, Very Clean! The breakfast was the best part, which was til 10:30am, so you still had time to sleep-in for the most part. They have a complimentary REAL breakfast with everything from cheese omlettes, to fruit, 4 types of cereal, hot cinnamon rolls and doughnuts (you can sneak up to your room for later;) etc etc.
The room while small, is TYPICAL for New York. It had everything u need to get by, including coffee and tea even. A surplus of towels and washclothes, shampoos and lotions, the bathroom was STOCKED. The room was immaculate. I even watched the ladies make the room up (they asked if i would like them to come in a straighten up and I said, "sure," and I'm glad I did:) Along with all the professional staff downstairs, everyone was incredible I felt. There were 6 pillows, Big Fluffy NEW Pillows on the bed, and the room stayed warm (an actual themostat was on the wall, not just on the heater/cooler connected to the wall itself). It was surprisingly quiet for the most part, which I had brought earplugs just in case (being unfamiliar with the area). Not needed.
I Hated the elevator; it would go up and down no matter what order/floor it was pressed first it seemed like. So that is my only real complaint, and other than the room being around $180 a night -which in New York, IS more expensive they say, Nebraska.
We had a room with 2 Full Beds which took up 70% of the room, but maybe that helped me feeling "cushy," i dunno, I'm weird, lol. My other family who only had one bed, had a good amount of room in their rooms I felt. -Moral is, I felt homey here, watching TV and waking up to a newspaper at the foot of my door every morning, and an amazing Holiday Inn breakfast to boot! Extremely responsive staff made my vacation a success! Thanks Guys:) « less
Read management response to this review.
Management response from James Kearney, Front Office Manager
Dear Jeff S,
Thank you so much for taking the time to post a review of our property on Tripadvisor. We always share our reviews with all of our staff members and they wanted me to let you know that they are very proud of the service they provided you during your stay. We are pleased that you enjoyed the extra pillows and thermostat. We hope to see you again in the near future.
At your service, James Kearney Front Office Manager
« hide
“FABULOUS!”
Apr 20, 2013
widowmarsh, Fayetteville, New York | Trip type: Business
Great location even though considered Industrial. Quiet, safe and, easy access to subways, food market and liquor store. Unique and beautiful neighborhoods. Walking to various locations is simple and fun....
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Great location even though considered Industrial. Quiet, safe and, easy access to subways, food market and liquor store. Unique and beautiful neighborhoods. Walking to various locations is simple and fun. Terrific photo ops. The staff is exceptional, accommodating and personable. Hotel is clean and breakfast is free and fabulous!!! I will make this my hotel when I am in new York City, however remember this is Brooklyn and cabs are scarce,so plan ahead if you are not taking the subway...... « less
Read management response to this review.
Management response from James Kearney, Front Office Manager
Dear Widowmarsh,
Thank you so much, for your review, and thank you for staying with us! Our team enjoys knowing that their hard work is appreciated, and that you enjoyed our great location. We hope that you will be back to visit us in the very near future.
At your service, James Kearney Front Office Manager
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“Affordable, nice location and excellent staff”
Apr 1, 2013
Julius Aleksand... M
The staff is the best we had in any of the hotels we stayed in smudging our trio to the east coast. The location is excellent and close to both...
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The staff is the best we had in any of the hotels we stayed in smudging our trio to the east coast. The location is excellent and close to both some cute small shops and the subway. In addition the hotel was very affordable. Two thumbs up! « less
Read management response to this review.
Management response from James Kearney, Front Office Manager
Dear Julius,
Your review is appreciated! It's great to hear praise for the staff as each and every one goes the extra "degree" to make our guest's stay memorable. Hearing about you level of satisfaction from our staff and your enjoyment of the room reaffirms to us what we know: Great customer service and clean comfortable rooms = Happy Guests! Please visit us again soon.
At your service, Front Office Manager James Kearney
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“Tiny rooms aren't the worst thing; walls so thin you can hear the next room's screaming baby took that title.”
Mar 18, 2013
suzanne98, michigan | Trip type: Family
My husband, our daughter and I stayed here for two nights two weeks ago. Like other reviewers, we can only speak in glowing terms about the staff. The rooms, however,...
more »
My husband, our daughter and I stayed here for two nights two weeks ago. Like other reviewers, we can only speak in glowing terms about the staff. The rooms, however, are extremely small--smaller than any hotel room we have ever been in. But room size isn't the worst point. The walls truly are so thin we could hear each breath and scream of the baby in the room next door--and the baby screamed well into the wee hours of the morning. Between the baby and the slamming room doors, we got so little sleep it was hard to think. We were supposed to spend three nights here, but we were able to move to the Fairfield Marriott the last night. The Fairfield was spectacular, and only 1/2 block away. It is located in the middle of an industrial block--very strange. If you want to sleep, don't stay here. « less
Read management response to this review.
Management response from James Kearney, Front Office Manager
Dear Suzanne98,
Thank you for taking the time to review our property. I’m very disappointed to hear about your experience on your recent stay. I want to assure you our hotel is very proud of its level of service, cleanliness and quality of its product. I would love the opportunity to regain your faith in us and would welcome the opportunity to discuss your stay in further details. Please contact me 718-855-9600 ext 177 or front.office@expressbrooklyn.com.
At your service, Front Office Manager James Kearney
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Details
Check In:
3:00 PM
Check Out:
11:00 AM
Year of Last Renovation:
2007
Floors:
7
Rooms:
104
Corridors:
All Rooms Have Interior Hallways
Non Smoking Rooms:
88
Handicap Rooms:
4
Suites:
0
Room Windows:
Windows Do Open
Cleaning Frequency:
Daily
Meeting Rooms:
0
Meeting Space:
250 sq. feet
Policies / Expenses
Cancellation: Groups - 30 days after signature of contract. Some restrictions apply.
Indivual reservation cancels - 24 hours prior to arrival
Room Types - Holiday Inn Express Brooklyn Downtown
One King Bed Smoking
This 200-square-foot room offers one king bed with triple sheeting. The 32-inch flat-screen TV comes with premium cable channels and pay movies. Enjoy complimentary wired and wireless high-speed Internet access along with a desk, coffee/tea maker, and clock radio. The bathroom is stocked with complimentary toiletries and a hair dryer. Smoking is permitted.
One King Bed Non-Smoking
This 200-square-foot, non-smoking room offers one king bed with triple sheeting. The 32-inch flat-screen TV comes with premium cable channels and pay movies. Enjoy complimentary wired and wireless high-speed Internet access along with a desk, coffee/tea maker, and clock radio. The bathroom is stocked with complimentary toiletries and a hair dryer.
King Whirlpool Nonsmoking
This 200-square-foot, non-smoking room offers one king bed with triple sheeting. The 32-inch flat-screen TV comes with premium cable channels and pay movies. Enjoy complimentary wired and wireless high-speed Internet access along with a desk, coffee/tea maker, and clock radio. The bathroom features a jetted tub and is stocked with complimentary toiletries and a hair dryer.
Two Double Beds Smoking
This 200-square-foot room offers two double beds with triple sheeting. The 32-inch flat-screen TV comes with premium cable channels and pay movies. Wired and wireless high-speed Internet access is complimentary. The room also offers a desk, a coffee/tea maker, and a clock radio. The bathroom is stocked with complimentary toiletries and a hair dryer. Smoking is permitted.
Two Double Beds Non-Smoking
This 200-square-foot, non-smoking room offers two double beds with triple sheeting. The 32-inch flat-screen TV comes with premium cable channels and pay movies. Enjoy complimentary wired and wireless Internet access along with a desk, a coffee/tea maker, and clock radio. The bathroom is stocked with complimentary toiletries and a hair dryer.
Standard
This 200-square-foot, non-smoking room offers choice of one or two beds with triple sheeting. The 32-inch flat-screen TV comes with premium cable channels and pay movies. Enjoy complimentary wired and wireless Internet access along with a desk, a coffee/tea maker, and clock radio. The bathroom is stocked with complimentary toiletries and a hair dryer.
King Whirlpool Smoking
This 200-square-foot room offers one king bed with triple sheeting. The 32-inch flat-screen TV comes with premium cable channels and pay movies. Enjoy complimentary wired and wireless high-speed Internet access along with a desk, coffee/tea maker, and clock radio. The bathroom features a jetted tub and is stocked with complimentary toiletries and a hair dryer. Smoking is permitted.
Amenities - Holiday Inn Express Brooklyn Downtown
Air conditioning
Alarm clock
ATM
Charge for early check out
Complimentary breakfast
Complimentary newspaper
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Electronic key card
Elevator
Express Check-Out
Facilities for the disabled
Fax available
Free local calls
Hairdryer available
Handicap accessible
Ice Maker
Internet - wireless
Ironing facilities
Movies in room
Non-smoking rooms
24 hours opened
Office or business center
Pets allowed
Private bathroom in room
Quiet location
Radio in room
Self controlled heating/cooling system
Shower
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
TV - Free Cable
TV - Free HBO
TV - Free Showtime
Travellers cheques accepted
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Airport & Shuttle Information - Holiday Inn Express Brooklyn Downtown
Nearest airport is La Guardia, distance is 12 miles, one way taxi is approximately $45.
Airport Shuttle? Sorry, no airport shuttle available.
Testimonials: Why use Hotel Planner?
"I am so happy I stumbled on this site. I was calling different hotels trying to plan an event for 120 people. This made the process so much easier! Thank you." S.C. - Tampa, FL
"First time experience was great. We are involved with a softball organization that support 5 teams. I will pass the word to the rest of our coaches." P.D. - Bloomington, IL
Previously Known As: Comfort Inn Brooklyn, Holiday Inn Express Downtown Brooklyn (Butler)
Based on 155 traveler reviews 
Value
Rooms
Cleanliness
“James!”
“Tiny rooms aren't the worst thing; walls so thin you can hear the next room's screaming baby took that title.”
One King Bed Smoking
One King Bed Non-Smoking
King Whirlpool Nonsmoking
Two Double Beds Smoking
Two Double Beds Non-Smoking
Standard
King Whirlpool Smoking