Quality Inn & Suites Westbank is a full service property offering 309 guest rooms.rooms. The hotel is located only 3 miles from exciting Downtown New Orleans! Take the Complimentary hotel shuttle to the Algiers (free) Ferry for a fun-filled cruise across the Mississippi River just blocks from the famous French Quarter and within walking distance to most attractions. Including Morial Convention center, French Quarter, Harrah's Casino, Audubon Aquarium of the Americas and River Cruises. Get rid of the parking nightmare that most New Orleans guests experience and stay at the Quality Inn & Suites Westbank where you park for free. The Hotel offers for your comfort such amenities as a Deluxe Hot Breakfast which includes scrambled eggs, biscuits, sausage and many other selections. Our rooms all have coffee makers, clock radios, refrigerators, iron/ironboards,hair dryers,complimentary wireless internet,and Expanded Basic cable TV with Free HBO. We have just added 2 new exercise bikes, and 2 new treadmills to our exercise room. Comfortable facilities and convenience are qualities that you will come to expect when you stay at the Quality Inn & Suites Westbank. Relax and enjoy the unique charms of this special Bayou City. Ample parking for buses, motorcoaches, etc. A friendly and experienced Sales & Catering Dept that will take care of all your meeting & catering needs.
Star Rating:
Local Attractions:
French Quarter, Mardi Gras World, Aquarium of the Americas, Bourbon Street, Cajun Swamp Tours, Boomtown Belle Casino, Harrah's Casino,Bayou Segnette State Park, Jean Lafitte Park and Nature Walk.
May 8, 2013
Margaret H, Trussville, Alabama | Trip type: Couples
Very nice, clean hotel. Large rooms, free breakfast buffet, restaurant on site. Front desk ladies so kind and helpful. We stayed one night, parked our car in the secured lot,...
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Very nice, clean hotel. Large rooms, free breakfast buffet, restaurant on site. Front desk ladies so kind and helpful. We stayed one night, parked our car in the secured lot, was very comfortably shuttled to the port Orleans cruise terminal, and shuttled back 7days latter . All for less than what it would have cost us just to park for the 7 days at the cruise terminal. We will gladly stay again. « less
“Ok just to sleep”
May 7, 2013
Jenny K, Pleasant Grove, Utah, United States
Stayed for our cruise for a night. The room looked clean, but had a funky smell that we couldn't pin down. We wished the pool was open later too. The...
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Stayed for our cruise for a night. The room looked clean, but had a funky smell that we couldn't pin down. We wished the pool was open later too. The bar is kind of loud at night but we weren't close to it so it didn't bug us a night. The breakfast was nicer than average. The do have a shuttle for the cruise, but we used a garage anyhow. I'd stay again. « less
“Great place for cruisers”
May 5, 2013
gman0119
Stayed the night before our cruise. I was very impressed with the check in staff. Extremely nice, informative, and fun! They had a great sense of humor!
The room fits...
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Stayed the night before our cruise. I was very impressed with the check in staff. Extremely nice, informative, and fun! They had a great sense of humor!
The room fits the price. It was clean, smelled good and was comfortable. For the price, it is fine. It is NOT a 5 Star hotel, but you aren't paying a 5 Star price!
The next morning, the included breakfast is kind of lacking. Not much there and what was there was just there.
If you go there for a cruise, make sure you get Harold! He is a very nice, fun person! We had a lot of fun with him!
If we take another cruise out of New Orleans, I will gladly book here again! « less
“The Park and cruise option is nice, but hotel is lacking”
Apr 29, 2013
lfoleys, Jefferson City, MO | Trip type: Family
We stayed in this hotel one night before a cruise. We had stayed at this hotel last April and had a decent (but not great) experience. Still it was enough...
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We stayed in this hotel one night before a cruise. We had stayed at this hotel last April and had a decent (but not great) experience. Still it was enough to make us come back. However, I am not sure I would come back again. It does have a park and cruise rate, which includes 8 days of parking and a ride to (AND FROM!) the port. This was good. Our car was fine, shuttle was timely in taking us to the port and bringing us back. The hotel itself was lacking. The lobby is beautiful- that is the only part like that. Even the lobby restrooms were dirty and run down looking. The room smelled like mildew, all of our clothes smelled like it as well. There was a hair pin on the floor and it looked like the room had not been vacuumed recently. I went to give my daughter a bath and had to clean out the tub. That is when I discovered we had no shower curtain, no roll (holder) for the toilet paper, and no soap or shampoo. It was as if they started to clean the room and did not finish (giving the benefit of the doubt). A visit to the front desk took care of it quickly enough. Also, the carpet felt wet, kind of like I might expect in a beach front hotel. But it was not a beach hotel. The restaurant had 25 cent wings and specials on beers, but it took a long time to get the food. Wings were not how we had ordered them, but with the amount of time we waited, we just dealt with them. There were about 4 tables occupied in the restaurant, so I do not know why the service was lacking so much. Breakfast- was okay. They seemed to run out of everything- forks, napkins, etc. and the one person working (same waitress we had the night before), seemed to only know how to replenish one thing at a time (i.e. she would replenish spoons but not forks and napkins). Food was not great but passable. Last year was much better. They did eventually have forks and napkins- as we were getting ready to leave. I might stay here again as a place to sleep and park my car before a cruise, but the price was a little high considering what we got. We probably could have parked at the pier and slept in our car and been as comfortable. « less
“No hot water and repeated charges”
Apr 23, 2013
bybbp, St. Louis | Trip type: Friends getaway
I always like to start on a good note so I will say that it was a great location outside of New Orleans and relatively quite given the fact the...
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I always like to start on a good note so I will say that it was a great location outside of New Orleans and relatively quite given the fact the hotel was completely booked.
So, from the start, I had booked 2 king rooms but was told that only one was available and I would have to take the other as 2 doubles. Not so bad. Arrived late Friday. I failed to mention the constant wet carpet in front of the bathroom because of not wanting a double room, as well. The room was lacking in cleanliness. By Saturday at noon, there was no hot water and it remained that way until we left on Monday morning. Apparently, after two inquires I found out that the hot water heater on the 3rd floor was out. They wished to move us after 3 on the final night there. I declined the move given that we were planning to be out all day and most of the night.
After the second complaint, I finally was told that I would be credited $50 to my card for each room. I was okay with that and tried to smile through the cold washcloth bath from the sink. When I checked out only one room was credited. So I asked if they could also credit the other. On checking my bank account, I discovered that neither room was credited (however, I do understand there is a lag in crediting) but also $50 more dollars was charged to my account and then another $50 and the $5.88 the next day. On futher investigation, I discovered that the card I reserved the rooms with but did not pay for them with was charged as well as my other card. So the hell of the trip continues.
Another note, although the wings during happy hour are good they are not worth the 1 1/2 hour wait in a bar that barely had any patrons. « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Cancellation: Individual: 24 hrs of arrival/Group: 30 days prior to arrival for group: 24hrs for individual in group
Nightly Parking:
Free
Typical Group Deposit:
based up the number of rooms and room nights
Total Taxes:
11.75%
Total Misc Fees:
$0.00 USD (mandatory resort fees/taxes)
GST: Goods and Services Tax:
8.75 Per Item
Food and Beverage Tax:
8.75%
Audio Visual Tax:
8.75%
Cleaning Fee:
75.00 Per Night (Variable)
Food and Beverage Service Charge:
18.00% (Gratuity)
Banquet Bartender Fees:
75.00 Per Function
Chef Attendant Fees:
50.00 Per Night (For carving Station)
Avg. Continental Breakfast Cost:
8.50 Per Person (Varies according to needs)
Avg. Plated Breakfast Cost:
10.95 Per Person
Avg. Buffet Breakfast Cost:
13.95 Per Person (lower avail. client needs)
Avg. Plated Lunch Cost:
14.95 Per Person (varies)
Avg. Buffet Lunch Cost:
16.50 Per Person (varies)
Avg. Boxed Lunch Cost:
12.95 Per Person (varies)
Avg. Plated Dinner Cost:
16.95 Per Person (varies)
Avg. Buffet Dinner Cost:
17.95 Per Person (varies accd to choices)
Morning Break Cost:
4.95 Per Person (varies)
Afternoon Break Cost:
4.95 Per Person (varies)
Banquet Gallon of Coffee:
18.00 Per Item (gallon)
Banquet Soda:
2.00 Per Item (per unit)
Banquet Bottled Water:
2.00 Per Item (per unit)
Banquet Hosted Bar:
12.00 Per Person/Per Hour (varies many choices)
Banquet Reception w Hors d'oeuvres:
25.95 Per Person/Per Hour (varies many choices)
Room Types - Quality Inn & Suites
One Queen nonsmoking
One Queen Bed
For a good night's sleep, settle onto the pillowtop bed. Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include a hair dryer. A desk, complimentary newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
One Queen smoking
One Queen Bed
For a good night's sleep, settle onto the pillowtop bed. Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include a hair dryer. A desk, complimentary newspapers, and a wake-up call service are among the conveniences offered. This room is Smoking.
Standard 2 Doubles Non Smoking
Two Double Beds
For a good night's sleep, settle onto the pillowtop bed. Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include a hair dryer. A desk, complimentary newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Standard 2 Doubles Smoking
Two Double Beds
For a good night's sleep, settle onto the pillowtop bed. Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include a hair dryer. A desk, complimentary newspapers, and a wake-up call service are among the conveniences offered. This room is Smoking.
Standard King Smoking
One King Bed
For a good night's sleep, settle onto the pillowtop bed. Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include a hair dryer. A desk, complimentary newspapers, and a wake-up call service are among the conveniences offered. This room is Smoking.
Standard King Non Smoking
One King Bed
For a good night's sleep, settle onto the pillowtop bed. Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include a hair dryer. A desk, complimentary newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Amenities - Quality Inn & Suites
Air conditioning
Alarm clock
ATM
Baggage storage facilities
Breakfast in room
Central location
Clothes drying
Complimentary breakfast
Complimentary newspaper
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: JCB
Dinner available
Electronic key card
Elevator
Express Check-Out
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Internet is Complimentary
Ironing facilities
Laundry facilities
Licensed bar
Microwave in room
Non-smoking rooms
24 hours opened
Office or business center
Private bathroom in room
Private car parking
Private garden grounds
Quiet location
Radio in room
Refrigerator
Restaurant
Self controlled heating/cooling system
Shower
Swimming pool - outdoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Telephone - Free local calls
Television
TV - Free Cable
TV - Free HBO
Voicemail
Pet Friendly?
Sorry, pets are not allowed.
Airport & Shuttle Information - Quality Inn & Suites
New Orleans International (MSY)
Louis Armstrong New Orleans International Airport 21 miles and 30 minutes traveling time. Taxi fee about $40 one-way(USD).
Time by taxi: 30 minutes
Airport Shuttle? Sorry, no airport shuttle available.
Local Shuttle Info: Hotel Shuttle to Westbank Ferry which docks at the foot Canal Street Ferry, , other close destinations available upon special request.
Testimonials: Why use Hotel Planner?
"Your follow-up and "shepherding," from my first contact with the web site until and including this one, is very impressive, very much appreciated. I would and will certainly use the site again, and I would certainly recommend it to others." S.J. - Detroit, MI
"2 of the hotels that sent me bids actually took it upon themselves to call me directly. Which I really appreciated. I wanted to let you know that I think that you offer a wonderful service." L.C. - Charlotte, NC
Previously Known As: Clarion Inn, Clarion Inn New Orleans Westbank, Holiday Inn New Orleans Westbank, Quality Inn & Suites Westbank, Quality Inn Tower Hotel