One look at our spacious studio and one-bedroom suites and you will realize the Candlewood Suites difference. Everything from an executive desk to home entertainment helps guests work smart and relax. This is life on the road at its best.
Research shows our guests prefer Candlewood Suites to other hotel stays. Why? We invest in comfortable suites -- not grandiose lobbies -- and deliver greater value than other hotels. We offer many amenities as follows:Free High Speed Internet Access, Full Kitchens, Dual DVD-VCR Decks, CD Alarm Clocks, 27 inch TV’S, Executive Desk, Free Laundry Facility, Candlewood Cupboard(24hr Convenience Store), Free VCR-DVD Library, Studio/Double/1 Bedroom Suites Available, Fitness Center, Discounted Shuttle, Guest Gazebo plus Outdoor Grill and much more. Adding to these great amenities we are located in a prime area with area restaurants (Red Lobster, Baha Fresh, TGI Fridays, Starbucks, Mozzarellas and only 2 miles from The Dulles International Airport. Feel free to treat yourself and stay in comfort at Candlewood Suites.
I stayed at this property after a late night flight landed in Dulles. it was VERY near the airport and quite convenient. I was a bit trepidatious when I was...
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I stayed at this property after a late night flight landed in Dulles. it was VERY near the airport and quite convenient. I was a bit trepidatious when I was told there was no late night check ins, but lock boxes were used to assist with that process. Thankfully, we had no problems using the lock box to check in.
Also quite wonderful was the "Candlewood Cupboard", which was an "honor" 24 hour sundries / snack store. You log the items that you take and then true up in the morning. I was so happy for this service.
The hotel itself was fine. The bathroom was a bit outdated, but it was clean. The rooms all had a full kitchenette, which was also convenient. When we finally needed the front desk staff, they were professional and helpful. « less
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Management response from Peter Hutchins, General Manager
Dear Clumsylsis, The reviews we get are very important to us because it gives us a chance to find out what people think of our hotel and tells us how we can improve our service. So, thank you for taking the time to write us one. I am glad that you find our cupboard wonderful and that you thought our team members are helpful. Please keep in mind that we are available to assist you 24 hours a day even after hours. We would love to be of service to you again, please come back and see us again soon.
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“Front Desk? What Front Desk?”
May 14, 2013
TheRealDeal_12, Marathon, Florida | Trip type: Business
Don't arrive after 11pm, because they roll down the steel gate. Nobody there to help until 8 am. No breakfast. Surprised the electric was still on. Just an awful place....
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Don't arrive after 11pm, because they roll down the steel gate. Nobody there to help until 8 am. No breakfast. Surprised the electric was still on. Just an awful place. Rooms are OK, if you can actually check in. Never again. You have been warned! « less
Read management response to this review.
Management response from Peter Hutchins, General Manager
Dear TheRealDeal_12, I can tell by your review that you were frustrated about our afterhour’s registration. Our front desk hours are indeed from 7-11pm, but although we close the front desk after 11pm, we have someone in the hotel available to help 24 hours a day/7 days a week, should you need assistance with anything. Our night auditors ensure that you are taken cared of should you experience any problems at night. We understand that late at night guests are exhausted and would like to skip the check in process (if they could) so they can just go to their room and rest. This is why Candlewood Suites created the afterhours registration where you access your room keys in one of our lockboxes and then we take care of the check in process the next day. I apologize you thought that there is no one to help you at all until 8am. I hope you will give us another chance and stay with us again. We’d like to show you why we are one of the best hotels in Herndon. Thank you for writing us a review.
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“Excellent Service”
May 10, 2013
Romero-Peraza
I stay there only for one night, but it was time enough to received such an amazing service from Katie at the from desk. I had a long day at...
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I stay there only for one night, but it was time enough to received such an amazing service from Katie at the from desk. I had a long day at work and I was looking for a IHG to stay near by the Dulles airport, due to an early flight back to FL. for my luck, I found Candlewood Suites. Katie was really nice to me and my coworker, showed us a room before booking, was very patient, and even offered us a free movie to watch. Then I had trouble configuration the DVD but she guided me through it. I would definetelly stay again. « less
Read management response to this review.
Management response from Peter Hutchins, General Manager
I appreciate your review Romero-Peraza. Thank you for taking the time to write us a review. It is great that you were blown away by the quality of service we provided you during your stay. YOU are our top priority and we want you to know and feel that whenever you are staying in our hotel. I am glad you got to take advantage of our free lending library which includes movies, cds and books too. I’ll make sure to pass along your compliments to Katie. We hope to welcome you back in our hotel soon.
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“Great Sleep”
May 4, 2013
Alicia F, Cali, Valle del Cauca, Colombia | Trip type: Family
Convenient location, very near airport. Room was clean, very comfortable bed and pillows.
Employees are very friendly.
Even though it doesn't have a restaurant, if offers basic food products. The...
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Convenient location, very near airport. Room was clean, very comfortable bed and pillows. Employees are very friendly. Even though it doesn't have a restaurant, if offers basic food products. The suites have a very very complete kitchenette We were very glad with the quality and service I received for the price we paid. The room offers a big desk and comfortable chairs. The bathroom was clean, things worked without trouble. Vanity products were of good quality and sufficient. There were plenty of fluffy towels We arrived late. The front desk was closed but we didn't have any problem. Our key was in a safe box « less
Read management response to this review.
Management response from Peter Hutchins, General Manager
Thank you for your review Alicia F. I am delighted that you had a wonderful experience staying at our hotel. Our hotel gives you the convenience of having a home away from home, from our weekly cleaning service, our free gym and laundry facilities, to our fully-equipped kitchen that allows you to prepare your own meals. Thank you for writing about the things you liked about our hotel. We hope you will come back and see us again soon.
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“Decent choice, but could use some simple renovation”
May 1, 2013
Pharmrep79, Fontana, California | Trip type: Business
This was an ok hotel, but I wish they cleaned it a bit better and kept it in better shape. The overall idea of the hoetl is fine, and it...
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This was an ok hotel, but I wish they cleaned it a bit better and kept it in better shape. The overall idea of the hoetl is fine, and it is ok, but it just looks a little worn in spots, that could be easily taken care of, but are not. This hotel is clearly designed to cut costs, but because of this it wears out quickly. Since the initial cost to make the hotel was relatively low, they should renovate frequently. An example of a worn "cheap" item was the shower head. I mean they can't buy a new $10 showerhead every once in a while? Anyway, this hotel is ok, and if you can't find anything else, or prefer its extended stay format, then it will be a decent choice « less
Read management response to this review.
Management response from IHGCare, Guest Relations Manager
Dear Pharmrep79,
Thank you for your review and being so detailed in the good, the bad and the opportunities to improve. Whilst I am pleased with the good comment, We truly value the negative comments as this gives us the opportunity of improving what we can offer. Please accept my apology for the shortcomings you have experienced during your stay. We are continually reviewing the products and service we provide, therefore guest feedback is very important to us.
Again, I wish to thank you for your input and hope to see you the next time you travel to our area.
Sincerely,
Krysllin G. Case Manager IHGCare
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Details
Check In:
300
Check Out:
1200
Year of Last Renovation:
2000
Floors:
4
Rooms:
133
Non Smoking Rooms:
122
Handicap Rooms:
Suites:
133
Policies / Expenses
Cancellation: Day of by 6pm
Nightly Parking:
FREE
Total Taxes:
5.00%
Total Misc Fees:
$0.00 USD (mandatory resort fees/taxes)
Room Types - Candlewood Suites Washington Dulles
One Bedroom Suite, One Queen and One Sofa Bed, Smoking
One Queen and One Sofa Bed
Complimentary wired Internet access keeps you connected, the CD player and DVD player provide entertainment. The private kitchen is equipped with a refrigerator, a microwave, and cookware/dishware. The private bathroom has a hair dryer. A desk, a wake-up call service, and an iron and ironing board are among the conveniences offered. This room is Smoking.
One Bedroom Suite, One Queen and One Sofa Bed, Non-Smoking
One Queen and One Sofa Bed
Complimentary wired Internet access keeps you connected, the CD player and DVD player provide entertainment. The private kitchen is equipped with a refrigerator, a microwave, and cookware/dishware. The private bathroom has a hair dryer. A desk, a wake-up call service, and an iron and ironing board are among the conveniences offered. This room is Non-Smoking.
One Queen Bed, Non-Smoking, Accessible
One Queen Bed
The CD player makes it easy to listen to your own music, and the DVD player is offered for your entertainment. The private kitchen is equipped with a refrigerator, a microwave, and cookware/dishware. The private bathroom has a hair dryer. A desk, a wake-up call service, and an iron and ironing board are among the conveniences offered. This room is Non-Smoking.
Studio, One Queen Bed, Accessible
One Queen Bed
The CD player makes it easy to listen to your own music, and the DVD player is offered for your entertainment. The private kitchen is equipped with a refrigerator, a microwave, and cookware/dishware. The private bathroom has a hair dryer. A desk, a wake-up call service, and an iron and ironing board are among the conveniences offered. This room is Smoking.
Studio, Non-Smoking, Accessible
One Queen Bed
The CD player makes it easy to listen to your own music, and the DVD player is offered for your entertainment. The private kitchen is equipped with a refrigerator, a microwave, and cookware/dishware. The private bathroom has a hair dryer. A desk, a wake-up call service, and an iron and ironing board are among the conveniences offered. This room is Non-Smoking.
Studio, One Queen Bed, Smoking
One Queen Bed
Complimentary wired Internet access keeps you connected, the CD player and DVD player provide entertainment. The private kitchen is equipped with a refrigerator, a microwave, and cookware/dishware. The private bathroom has a hair dryer. A desk, a wake-up call service, and an iron and ironing board are among the conveniences offered. This room is Smoking.
Studio, One Queen Bed, Non-Smoking
One Queen Bed
Complimentary wired Internet access keeps you connected, the CD player and DVD player provide entertainment. The private kitchen is equipped with a refrigerator, a microwave, and cookware/dishware. The private bathroom has a hair dryer. A desk, a wake-up call service, and an iron and ironing board are among the conveniences offered. This room is Non-Smoking.
Standard Suite
One Bed or
Two Beds
Complimentary wired Internet access keeps you connected, the CD player and DVD player provide entertainment. The private kitchen is equipped with a refrigerator, a microwave, and cookware/dishware. The private bathroom has a hair dryer. A desk, a wake-up call service, and an iron and ironing board are among the conveniences offered.
Amenities - Candlewood Suites Washington Dulles
Air conditioning
Alarm clock
Camping or barbeque facilities
Car rental
Central location
Clothes drying
Complimentary newspaper
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Electronic key card
Elevator
Facilities for the disabled
Fax available
Fitness and health centre
Free local calls
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - ethernet
Ironing facilities
Kitchen facilities
Laundry facilities
Non-smoking rooms
24 hours opened
Pets allowed
Private bathroom in room
Quiet location
Radio in room
Refrigerator
Self controlled heating/cooling system
Shower
Tea and coffee making facilities
Telephone in all rooms
Television
VCR or VCP
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Airport & Shuttle Information - Candlewood Suites Washington Dulles
Washington Dulles International Airport is only 2 miles away.
Airport Shuttle? Sorry, no airport shuttle available.
Testimonials: Why use Hotel Planner?
"I have had an extremely good experience with this web site and have booked to separate trips the Spring. It was very quick and efficient. I will use it from now on personally and proffesionally!" C.R. - San Antonio, TX
"Thank you, and thank you for such a wonderful service. This service saved me a great deal of time. I will be using it again in the future as we are thinking about a couples retreat sometime next year." P.J. - Troy, MI
Previously Known As: Candlewood Suites Washington / Dulles, Candlewood Suites Washington Dulles Herndon