LONG BAY RESORT - Myrtle Beach SC 7200 North Ocean Blvd. 29572 South Carolina Map

4.0 out of 5 Based on 971 guest reviews, Very Good

Based on 1,054 traveler reviews

Value

Rooms

Cleanliness

Service

Excellent

589

Very Good

257

Average

Poor

Terrible

Most Recent Traveler Reviews:

“Family Vacation”

May 20, 2013 TimothyKrawczyk, East Aurora, New York | Trip type: Family

Stayed here from May 11th - 18th 2013. First time here after being referred by a friend. Stayed in a Ocean Front Condo and was great. Staff when we checked... more »

“Front desk = no help, disappointing stay”

May 20, 2013 micountrygal, Bay City, Michigan | Trip type: Friends getaway

I am posting this from Savoy Building room 501 -- what happened to good housekeeping and a front desk that really cares? We checked in on Friday, May 17th --... more »

I am posting this from Savoy Building room 501 -- what happened to good housekeeping and a front desk that really cares?

We checked in on Friday, May 17th -- given this condo with a quick check in and no issues.

However, housekeeping seems to be a BIG issue! There is a thick layer of dust covering the bureaus and tvs in each of the 3 bedrooms, a dirty fridge, sticky stove, and fingerprints over the sliding glass doors/windows. I stayed in this same condo two years ago and it has completely gone downhill since then. Dirty walls, scuffed and gouged furniture, the cabinet doors don't hang straight or close correctly, etc.

On the beds, where notes stating that there is now limited housekeeping at this resort - first time I've seen that notice - only remaking of beds, taking out the trash and vacuuming done daily. Well, there has been a dead cockroach (aka Palmetto bug) in the same spot on the floor since we checked in -- it's in a high traffic area, so apparently our room hasn't been vacuumed daily...and I doubt at all! We've seen the housekeeping people and haven't seen them with a vacuum on their carts.

The ice maker in the freezer isn't working at all and for some unknown reason, there STILL isn't an ice maker in the Savoy building, so we've had to schlep ice buckets from the main building the entire stay. I made a call the first day, went down to the front desk twice in the next 2 days and have been "reassured" by each person at the front desk, they'll notify maintenance to have it repaired. We still have no ice.

Another iissue was in the Savoy parking lot -- we checked in and left a few hours later to attend a concert. When we returned at 1:30am, there was a red Suburban with Indiana plates and no parking pass parked in our assigned parking spot - with no open visitor parking spaces (there are 4 at this building), we returned to the main building lobby to ask where we should park. We were allowed to stay in the registration parking. Front desk said they would send security around to have the offenders move. I did see a security guard looking at the vehicle, but that was about all the help we got. The red Suburban remained in our assigned parking spot for 3 days -- each day, sometimes twice a day - we asked at the front desk about what was being done. I was told we could park in the metered parking lot beside the hotel, as long as we moved the car before 9am so we wouldn't be towed or charged -- umm, move where? There still is a big red vehicle in my parking spot! The 2nd day I was told they couldn't trace the vehicle because it wasn't registered at the hotel and didn't have a pass...and we finally gave up and started parking elsewhere. On our 3rd day here, they finally left.

These might seem like petty issues, but when we save all year for a nice week vacation at the beach, it shouldn't be issues like these that we have to deal with. Just disappointing the way this place has continued to go downhill. I haven't found anyone that cares to help this guest and get results!

Upsides: It's oceanfront, that's why we request the Savoy building; the pool area is really clean and monitored this year (2nd year we've had to wear the wristbands and saw security at the pool); there is some sort of tiki bar going in - will be nice to have the sawing and banging finished. « less

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“Great Experience At Long Bay!”

May 18, 2013 Chris C, Lexington, Kentucky | Trip type: Friends getaway

I have stayed at the Long Bay Resort in Myrtle Beach several times over the past few years and each time has been a great experience. The Staff is usually... more »

“Animal House”

May 15, 2013 clay b, albany, ny | Trip type: Friends getaway

We were there May 10-13, 2013. We have been going to the Long Bay for more than a dozen years and always had a great time. They advertise as being... more »

We were there May 10-13, 2013. We have been going to the Long Bay for more than a dozen years and always had a great time. They advertise as being a family oriented resort. They have been true to their word until this year.

The resort had at least 100 college students who were on a weekend drinking party. They were out yelling and screaming until 5 in the morning. We saw one who was so drunk at 1:00 pm that he could not walk and had to be helped back to his room by three of his friends. They left the beach area totally trashed with towels, cups and beer cans. There were groups of them throwing items off of their upper level balconies while families with young children were on the ground below.

And all of this is going on during Mother's day weekend.

I will also have to say the rooms are in need of an upgrade. Doors were coming off the kitchen cabinets, carpeting was torn on the edges, wallpaper was curling on the seams, sliding doors were difficult to open.

I will certainly have to reconsider before returning next year to a place I once loved to visit. « less

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“Good stay...better suited for families with children.”

May 14, 2013 Erica H, Sylva, North Carolina | Trip type: Couples

My husband and I stayed at the Long Bay Resort this past weekend...we enjoyed our stay, however, I feel Long Bay Resort is better suited for families with children. We... more »

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