Hotel Reviews for La Quinta Inn Austin Highland Mall
3.0out of 5Based on 56 guest reviews, Average
Based on 58 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
6
Very Good
16
Average
17
Poor
8
Terrible
11
Most Recent Traveler Reviews:
“Poor service and do not take cash”
May 15, 2013
lmoraleslopez, México | Trip type: Business
Vistoria Thomson at the front desk was really unhelful. I arrived w/o a reservations and ask her about their rate. She said it was $79.99. I asked her is they...
more »
Vistoria Thomson at the front desk was really unhelful. I arrived w/o a reservations and ask her about their rate. She said it was $79.99. I asked her is they would honor what the lq app was offering which was $69.00. She said no so I booked on line (right in front of her using my iPhone). She said it was the same rate walk inn or using the app. When I asked her why she made me do it on line she said I did not tell her that lq app room rates are plus taxes.... When I tried to pay with cash she said the hotel did not take cash. I asked her if all lq had the same policy, she said yes. This is probably the 20th time I stay at this hotel chain and is the first time I have to pay with a credit card because cash was to accepted. I will find out but it is my impression that if I make a reservation the hotel would need to display this very unique payment policy. I have traveled to 49 states within the US and this is the first hotel that don't take cash. This is my second bad experience with lq. Let's make it the last one...On top of all the above the hotel is very very noisy. When I left for dinner I realized there are so many other hotels almost next door that are much better and about the same price. Don't stay at this hotel. « less
“Thanks for a good visit to Austin”
Apr 7, 2013
A TripAdvisor Member | Trip type: Family
Your hotel was convenient and offered a great base for us to sightsee all around Austin and vicinity. We appreciated the friendly staff, clean room, good breakfast and good value....
more »
Your hotel was convenient and offered a great base for us to sightsee all around Austin and vicinity. We appreciated the friendly staff, clean room, good breakfast and good value. For an intense urban setting we found it very comfortable. « less
“Affordable”
Mar 6, 2013
SylB76, Corpus Christi, Texas | Trip type: Couples
Bright Side breakfast was terrible. Coffee super strong. Go out for breakfast! The rooms, including the bathroom were clean. Beds were comfortable. Although it was directly under the expressway it...
more »
Bright Side breakfast was terrible. Coffee super strong. Go out for breakfast! The rooms, including the bathroom were clean. Beds were comfortable. Although it was directly under the expressway it was not noisy. We were able to get a good night sleep and we enjoyed our stay. « less
“Clean, well located, inexpensive.”
Feb 22, 2013
farout75, Dallas, Texas | Trip type: Couples
This is not a bad place to stay, but as others have said, it can be noisy. Our first night was a Friday, and our room was located downstairs near...
more »
This is not a bad place to stay, but as others have said, it can be noisy. Our first night was a Friday, and our room was located downstairs near a stairway. Apparently there were late arrivals coming in to town for the weekend and their noise on the parking lot and along the sidewalks and stairways was enough to wake me a few times. The room was a standard 70's vintage LQ which has been maintained pretty well over the years. The room and grounds all looked good with regard to cleanliness and condition. The check-in procedure was quick and efficient. The rate I was charged was lower than any other LaQuinta offered and I would say it was a decent value. The AAA rate for Friday night was $50 for a king bed and for Saturday it was $68. For such a central motel in Austin, that seems pretty good to me. If I were to come here again, I would ask for a room in back, further from the highway and the comings and goings of the restaurant next door. The TV only offered a basic selection of channels without HBO or any other premium channels although it was a nice flatscreen new model. The room also did have the LQ standard microwave and fridge. The breakfast was pretty basic, consisting of the standard dry cereals, yogurt, fruit, and factory produced baked goods, coffee and juice. Oh, one more thing about the rooms...more electrical plugs would be a help in the age of cell phones and laptops. Overall, this is still a good room for a fair price. « less
“Good price, good night..”
Feb 2, 2013
A TripAdvisor Member | Trip type: Family
Aside from it being a murky grey drizzle overhead the trip to Austin was a successs. Thanks, in no small part, to the hospitality and accomodations that my family and...
more »
Aside from it being a murky grey drizzle overhead the trip to Austin was a successs. Thanks, in no small part, to the hospitality and accomodations that my family and I rfeceived at the LaQuinta Inn, Austin Highland Mall. « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Details
Policies / Expenses
Room Types - La Quinta Inn Austin Highland Mall
Standard Two Doubles
Two Double Beds
Complimentary wireless Internet access keeps you connected, and the flat-screen TVs offers premium TV channels. A coffee/tea maker is supplied while a microwave and refrigerator can be requested. Bathroom amenities include a hair dryer. A desk, a wake-up call service, and an iron and ironing board are among the conveniences offered.
Standard King
One King Bed
Complimentary wireless Internet access keeps you connected, and the flat-screen TVs offers premium TV channels. A coffee/tea maker is supplied while a microwave and refrigerator can be requested. Bathroom amenities include a hair dryer. A desk, a wake-up call service, and an iron and ironing board are among the conveniences offered.
Testimonials: Why use Hotel Planner?
"Your site is such a timesaver and I got an excellent rate! So easy and fabulous! I will recommend this to my friends. Thanks!" S.B. - Columbia, SC
"My middle school band and I have been extremely pleased with the service we received from your company. I had many choices for hotels very quickly and the hotels I considered were all excellent. Even after I selected our hotel, your agents stayed in contact with me periodically and even arranged a free upgrade of my room to a suite! What a nice surprise! I plan to book my next trip through them and would highly recommend them to my friends for their group travel plans. Thanks for a great experience." C.C. - Grove Hill, AL
Based on 58 traveler reviews 
Value
Rooms
“Poor service and do not take cash”
“Thanks for a good visit to Austin”
Standard Two Doubles
Standard King