“Beautiful island, great staff, but property needs some attention.”
May 21, 2013
Kevin G, Franklin, Tennessee, United States | Trip type: Couples
We love Bermuda! The people are great, the views amazing, and we absolutely enjoyed our time.
With that said, this property is showing some age, our room was average at...
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We love Bermuda! The people are great, the views amazing, and we absolutely enjoyed our time.
With that said, this property is showing some age, our room was average at best, and for the price, we would have liked a better infrastructure to match the level of courtesy from the staff.
The island can be pricey for meals, but the food was decent. Again, the service made the mundane better.
One very bright star was the spa. Again, for what you pay though, it's what we'd expect.
I know I'm spoiled, but I want the hotel in a resort to be nicer than an average hotel room I'd stay in on a business trip. This was not nicer. « less
“A solid hotel with a beautiful beach”
May 21, 2013
Jcamp028, Ottawa, Canada | Trip type: Couples
We enjoyed our stay at the fairmont southampton. It has a nice pool area with good service and quality food/drink offerings. The hotel concierge was very helpful in arranging activities,...
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We enjoyed our stay at the fairmont southampton. It has a nice pool area with good service and quality food/drink offerings. The hotel concierge was very helpful in arranging activities, explaining how to take the bus into central Hamilton, and making sure that all of our postcards got mailed out.
The breakfast buffet, though a bit expensive, is worth it. So much so that we had it each day we were there. It has a gigantic selection of offerings, and makes many breakfast buffets at other hotels I've stayed at look completely sub-par. If you can, go for Sunday brunch and make sure to have the traditional Bermudian breakfast. It's superb! You also know its good as many of the locals flock there to eat after church.
As for the beach, it was amazing. If you get sick of the wonderful hotel owned beach, the famous horseshoe bay is right next door!
Take the bus into Hamilton. It's safe and only costs $2.00. Very convenient as the Fairmont property is quite far from the city. An alternative is to take the free shuttle boat from the Southampton to the Fairmont princess in town.
The only problem we had with our room is that the wall between our room and the adjoining one was quite thin, and offered no noise-proofing. You could literally hear the conversations of the people next door to us. This wouldn't have been so problematic had Bermuda not been a relatively popular honeymoon destination. Unfortunately, the couple beside us was quite "loud", especially in the middle of the night. This problem could be mitigated at check-in by explaining your concerns to the concierge. « less
“Beautiful”
May 21, 2013
Art J, Omaha, Nebraska | Trip type: Business
We attended a four day meeting at the Fairmont Southampton. The hotel is beautiful. The service is impeccable. Staff is friendly and helpful. We had lunch and breakfast at "Wickets"...
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We attended a four day meeting at the Fairmont Southampton. The hotel is beautiful. The service is impeccable. Staff is friendly and helpful. We had lunch and breakfast at "Wickets" in the hotel and always had an excellent meal. The lunch menu was new with do-it-yourself burgers; five kinds of buns, four kinds of meat or veggie, etc. Non-stop little buses carry you to the beach where the sand is super-fine and blindingly white. Our very nice, well-kept room was a little dated. It had a balcony overlooking the pool and the ocean. We enjoyed our stay. « less
“An ideal milestone birthday celebration!”
May 21, 2013
Joshy7, Woodbury, Connecticut | Trip type: Family
Recently, my family of 9, including my 3 grandchildren celebrated a milestone birthday and wedding anniversary at the Fairmont Southampton. We rented 4 rooms on the Gold level and could...
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Recently, my family of 9, including my 3 grandchildren celebrated a milestone birthday and wedding anniversary at the Fairmont Southampton. We rented 4 rooms on the Gold level and could have been happier. The service on the concierge floor was superb and actually exceeded expectations, with the staff going out of their way to ensure that our stay and celebration would be a memorable one. We were able to enjoy the many outstanding amenities of this resort, including the spa, pool. beach and tennis courts. Everywhere we went, we were treated royally! We will be back! « less
May 18, 2013
Rohit M, Fort McMurray, Canada | Trip type: Friends getaway
Title says it all. The location was good, our rooms were in good condition and the food was great. However, it was next to impossible trying to get a hold...
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Title says it all. The location was good, our rooms were in good condition and the food was great. However, it was next to impossible trying to get a hold of front desk or concierge or in-room dining from my room. I mentioned this to the front desk rep and she apologized for this, but there was no change in the service throughout my stay. Service in Jasmine Lounge was sometimes a miss...and it seemed like we were a burden on them. I brought this to their attention and they quickly rectified this. However, one would expect more professionalism from an establishment like Fairmont.
One person stood out in terms of service & professionalism and went the extra mile for us, for which I am grateful - Prasool in Jasmine Lounge made our stay extra special. I hope he will be recognized for his efforts. Looking forward to our next visit to Fairmont Southampton and to Bermuda....and also hoping to give 5 stars for our next stay.
Deluxe Room Harbour/Golf View
1 king bed or 2 double beds. Balcony with 2-chair dining set and ocean and golf-course view. 450 square feet (42 square meters). Walk-in closet. Desk. Wired and wireless high-speed Internet access (surcharge). 42-inch LCD HDTV with U.S. cable channels. DVD player. iPod dock. Pink-marble bathroom with scale and tile-lined shower/tub combination. Slippers. Separate, gray-marble vanity.
Deluxe Harbour Family
2 beds. Balcony. Private bathroom. Wired and wireless high-speed Internet access (surcharge). 42-inch LCD HDTV with U.S. cable channels. DVD player. iPod dock. Telephone. Slippers. Minibar. In-room safe.
Fairmont Gold Harbour/Golf View
1 king bed or 2 double beds with down comforters. Furnished balcony with view of harbor or golf course. Located on the sixth floor. 42 square meters (450 square feet). Private bathroom. Wired and wireless high-speed Internet access (surcharge). 42-inch LCD HDTV with U.S. cable channels. DVD player. iPod dock. Slippers. Minibar. In-room safe. Access to the Fairmont Gold Lounge with private access to reception services, complimentary Continental breakfast, afternoon tea, hot and cold hors d'oeuvres, and personalized concierge service.
Fairmont Gold Ocean
One King Bed
Two Queen Beds
This room features views of the ocean or beach from the comfort of a balcony. Wired and wireless Internet access (surcharge) keeps you connected, and the 42-inch LCD HD television is offered for your entertainment. A minibar and a coffee/tea maker are supplied while a refrigerator can be requested. You will have a private bathroom with bathrobes, slippers, complimentary toiletries, and a hair dryer. Conveniences include a safe, a desk, and daily housekeeping.
Deluxe Room Ocean View
1 king bed or 2 queen beds. Premium bedding. Furnished balcony. Ocean view. 450 square feet (42 square meters). Walk-in closet. Sitting area. Desk. In-room safe. Wired and wireless high-speed Internet access (surcharge). 42-inch LCD HDTV with U.S. cable channels. DVD player. iPod dock. Voice mail. Minibar. Complimentary bottled water. Coffee/tea maker. Bathroom with double sinks. Bathrobes. Slippers. Hair dryer. Iron/ironing board. Turndown service. Air conditioning. Nonsmoking.
Fairmont room
1 king bed or 2 double beds. Harbor or golf-course view. Private balcony or terrace. Located on floors 1-5. 450 square feet (42 square meters). Private bathroom. Computer/fax data port. Wired and wireless high-speed Internet access (surcharge). 42-inch LCD HDTV with U.S. cable channels. DVD player. iPod dock. Slippers. Minibar. In-room safe.
Moderate Family
2 beds. Balcony. Private bathroom. Wired and wireless high-speed Internet access (surcharge). 42-inch LCD HDTV with U.S. cable channels. DVD player. iPod dock. Telephone. Slippers. Minibar. In-room safe.
Moderate Room
1 king bed or 2 double beds. Private balcony or terrace with limited or fully obstructed view. 450 square feet (42 square meters). Private bathroom. Wired and wireless high-speed Internet access (surcharge). 42-inch LCD HDTV with U.S. cable channels. DVD player. iPod dock. Slippers. Nonsmoking.
Amenities - The Fairmont Southampton Hotel
Air conditioning
Alarm clock
ATM
Baggage storage facilities
Child facilities
Concierge service
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Diners Club
Electronic key card
Elevator
Express Check-Out
Facilities for the disabled
Fax available
Fitness and health center
Games room
Golf course on hotel grounds
Hairdryer available
Handicap accessible
Ice Maker
Internet - wireless
Ironing facilities
Jacuzzi
Mini bar
Movies in room
Non-smoking rooms
24 hours opened
Office or business center
Quiet location
Radio in room
Refrigerator
Restaurant
24 hours room service
Safe in rooms
Self controlled heating/cooling system
Shop
Shower
Shows or evening entertainment
Spa
Swimming pool - outdoor
Swimming pool - indoor
Tea and coffee making facilities
Telephone in all rooms
Television
Tennis court
Travellers cheques accepted
Video Games in Room
Voicemail
Pet Friendly?
Sorry, pets are not allowed.
Airport & Shuttle Information - The Fairmont Southampton Hotel
35 minutes away
Airport Shuttle? Sorry, no airport shuttle available.
Local Shuttle Info: For special Shuttle service ($15.00 per person) from the airport to hotel, please click on www.limobermuda.com or call 441-234-4366.
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Based on 1,219 traveler reviews 
Value
Rooms
Cleanliness
“Beautiful island, great staff, but property needs some attention.”
“Beautiful”
Deluxe Room Harbour/Golf View
Fairmont Gold Ocean