The HOLIDAY INN SOUTHWEST is located just minutes away from Louisville International Airport with complimentary airport shuttle available between 7am and 11 pm. Conveniently located off Interstate 264 (Watterson Expressway 8B), Mototcoach accessible and just minutes from Churchill Downs , Kentucky Derby Museum , Downtown, 4th Street Live and the Kentucky International Convention Center.
We offer spacious and well appointed guest Rooms, One bedded, two bedded, king rooms with sofa pullout beds and five oversized executive king bedded rooms with sofa pullout beds and microwave/refrigerator units.
The Holiday Inn Southwest is the best choice for business or pleasure. Our Catering department can arrange a Meeting or Banquet for 5 to 150 people, boasting over 5000 sq. ft. of meeting space. Close to Six Flags Kentucky Kingdom Amusement Park, Kentucky Fair and Exposition Center, Riverport Trade Center, Cardinal Stadium and the U of L campus. Other nearby attractions include Caesar's Riverboat Casino, Louisville Zoo, Louisville Slugger Museum, Kentucky Center for the Arts, The Science Center and the Waterfront Extreme Park.
Star Rating:
Local Attractions:
3.6 miles to KY Expo Center; 2.8 miles to Historic Churchill Downs; 5.5 miles to Downtown & Ky International Convention Center; 4 miles to Papa Johns Stadium & University of Louisville
“Good location, decent hotel, average condition rooms, no breakfast.”
May 3, 2013
econobiker, Nashvegas, TN | Trip type: Business
Stayed March 2013 for 2 nights in king room with couch. This is located in a good location for business and other access. Older property that has been updated which...
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Stayed March 2013 for 2 nights in king room with couch. This is located in a good location for business and other access. Older property that has been updated which is easy to tell based on the wide hallways on the room floors and the older, but repainted, fire safety doors with service cart rub strips found midway down the room floor hallways.
The room furnishings are nice designs but the couch could have used some cleaning at minimum or re upholstery. The bed, other furniture and desk equipment were good.Since it is an older property the bathroom is quite small (but functional) while the room hallway/clothes hanging/closet space is huge. The room was a good average clean. My room was not one that had a microwave or refrigerator. The curtains seemed to have one or two of their top hooks broken but still functioned.
The elevators were clean but one smelled like hydraulic fluid which didn't inspire confidence.
On the first morning we tried to get the breakfast but were told that breakfast only served if the hotel was 85% or above occupancy. This was not explained in advance so we had to go to a Bob Evans restaurant down the road for breakfast. We saw the small lobby bar but did not use it a there was a large liquor store located about a block away.
When we stayed at the hotel, there seemed to be some scruffy-looking, long-term stay people whose job site work was rained out so they were hanging around reading newspapers and occasionally shooting the bull with the desk clerks but that was not the hotel's fault. There seemed to be a low level of sketchiness about the surrounding area but nothing that worried us as the parking lot was well lit. It is on a highway so you will hear some noise from passing emergency vehicle sirens but no noise issues otherwise. « less
“Terrible Customer Service”
Apr 10, 2013
chris1334, New York, New York, United States | Trip type: Business
Terrible customer services, I have had an issue with the bill and I keep getting transferred to the general managers voicemail, her name is Jodi, she is suppose to be...
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Terrible customer services, I have had an issue with the bill and I keep getting transferred to the general managers voicemail, her name is Jodi, she is suppose to be in her office but she never picks up or returns calls ever. The front desk transfers you all over the place but the people they transfer you to never pick up. I escalated the issue to Corporate and they took care of the issue and apologized for Jodi's lack of customer service skills. « less
Read management response to this review.
Management response from Chris Nokes, Guest Relations Manager
Chris1334,
I sincerely apologize for the lack of communication regarding your billing issue. Our Front Office is usually pretty great with billing issues, this must have slipped through somehow. I hate to hear that any guest has a lack luster stay while here at Holiday Inn Louisville Southwest, so with that being said, please contact me directly to discuss this in further detail.
Thank you for taking the time to assist us in making our hotel better, Chris N. chris.nokes@pillahotels.com 502-448-2020 ext 179
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“Do Not Stay Here!!!#”
Mar 16, 2013
dmrb3, Livingston, Tennessee
Staff Very Rude!!! Closed Pool Early But No Sigh Up. Very Poor Services!!! People Hanging around Front Desk All Day. No Fridge OR microwave In Room. No Towels At Pool...
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Staff Very Rude!!! Closed Pool Early But No Sigh Up. Very Poor Services!!! People Hanging around Front Desk All Day. No Fridge OR microwave In Room. No Towels At Pool Or In Gym. Staff Knew Towels Were Empty, DidNothing « less
Read management response to this review.
Management response from Chris Nokes, Guest Relations Manager
DMRB3,
Thank you for bringing these issues to my attention. I, like no one like to hear guest having issues in their hotel, however without bring brought to my attention I can't solve them. Please be assured this has been addressed and I have implemented a procedure for our pool and workout facility so this does not happen again. I would like to welcome you back if you are ever in the area to show you just how serious we are about our guest comments.
Yours in Service, Chris
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“So very Pleasantly Suprised”
Mar 13, 2013
Amy A, Dayton | Trip type: Business
From the moment I walked into the hotel, there was a welcome feeling. I arrived at 9:30pm , and the front desk person greeted me with a smile. The Bar...
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From the moment I walked into the hotel, there was a welcome feeling. I arrived at 9:30pm , and the front desk person greeted me with a smile. The Bar was full, and all were enjoying them selves. My room was VERY clean, and I had a great nights sleep. The fitness room meet all my needs, and I had a GREAT egg white Omlete for breakfast....what a nice way to start a long day of meetings. Thanks to everyone who made my stay a VERY nice one. « less
Read management response to this review.
Management response from Chris Nokes, Manager
AmyA,
I am glad we were able to meet your needs while you stayed with us. From the sound of it you were able to enjoy our newly remodeled fitness area as well as our Chef's famous egg white omelet. If ever in the area again, please stop by and stay with us again.
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“So Friendly”
Dec 13, 2012
Roundabout1959, Miami, FL | Trip type: Couples
First, let me start by saying, there's no Free Breakfast. We like to stay at hotels with at least continental breakfast but this hotel did not have that. They did...
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First, let me start by saying, there's no Free Breakfast. We like to stay at hotels with at least continental breakfast but this hotel did not have that. They did have a restaurant downstairs which looked very nice. It ended up being OK because we found a Big Boy Restaurant nearby and fell in love with it. Since it was Thanksgiving time, the hotel was close to empty. It was quiet, our room was perfect for our needs and it was in an excellent location. One piece of advice: go beyond the hotel, and everything is OK; go the other way, and there are girlie bars galore. For some reason, our GPS took us through that area at night as a shortcut. No matter what, we felt safe. We actually felt safe everywhere we went in Louisville. « less
Read management response to this review.
Management response from Chris Nokes, Manager
Roundabout1959,
Thank you for giving us feedback regarding our missed opportunity with free breakfast. I would like to say, we have a package that includes breakfast and I am sorry you weren't given the opportunity to book that. I am working with our restaurant to work smaller grab and go items for guest. As you mentioned`the girlie bars are to the left however, we can't control location and what came after the hotel. Safety, cleanliness and guest service are all #1 with us and that will continue to be our mission. Thank you again!
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Cancellation: Credit Card reservations must cancel by 6pm for individual guest.
As for group reservation you will have a cutoff date per contract that actually will give you a set date 30-days before your actuall check-in date.
Nightly Parking:
Free
Typical Group Deposit:
10%
Total Taxes:
15.01%
Total Misc Fees:
$0.00 USD (mandatory resort fees/taxes)
Room Types - Holiday Inn Southwest
Two Double Beds, Non-Smoking
Two Double Beds
Complimentary wired and wireless Internet access keeps you connected, and the video-game console is offered for your entertainment. A coffee/tea maker is provided. The private bathroom has a hair dryer. A desk, complimentary newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
One Double Bed, Non-Smoking
One Double Bed
Complimentary wired and wireless Internet access keeps you connected, and the video-game console is offered for your entertainment. A coffee/tea maker is provided. The private bathroom has a hair dryer. A desk, complimentary newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
One King Bed, Non-Smoking
One King Bed
Complimentary wired and wireless Internet access keeps you connected, and the video-game console is offered for your entertainment. A coffee/tea maker is provided. The private bathroom has a hair dryer. A desk, complimentary newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
One King Bed, Smoking
One King Bed
Complimentary wired and wireless Internet access keeps you connected, and the video-game console is offered for your entertainment. A coffee/tea maker is provided. The private bathroom has a hair dryer. A desk, complimentary newspapers, and a wake-up call service are among the conveniences offered. This room is Smoking.
One King Bed, Non-Smoking
One King Bed
Complimentary wired and wireless Internet access keeps you connected, and the video-game console is offered for your entertainment. A coffee/tea maker is provided. The private bathroom has a hair dryer. A desk, complimentary newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
One King and One Sofa Bed, Smoking
One King and One Sofa Bed
Complimentary wired and wireless Internet access keeps you connected, and the video-game console is offered for your entertainment. A coffee/tea maker is provided. The private bathroom has a hair dryer. A desk, complimentary newspapers, and a wake-up call service are among the conveniences offered. This room is Smoking.
One King and One Sofa Bed, Non-Smoking
One King and One Sofa Bed
Complimentary wired and wireless Internet access keeps you connected, and the video-game console is offered for your entertainment. A coffee/tea maker is provided. The private bathroom has a hair dryer. A desk, complimentary newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Standard
One Bed or
Two Beds
Complimentary wired and wireless Internet access keeps you connected, and the video-game console is offered for your entertainment. A coffee/tea maker is provided. The private bathroom has a hair dryer. A desk, complimentary newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Amenities - Holiday Inn Southwest
Air conditioning
Airport Shuttle
Alarm clock
Baggage storage facilities
Breakfast in room
Central location
Charge for early check out
Clothes drying
Complimentary newspaper
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Currency exchange
Dinner available
Electronic key card
Elevator
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Internet - ethernet
Ironing facilities
Laundry facilities
Licensed bar
Movies in room
Non-smoking rooms
24 hours opened
Office or business center
Pets allowed
Private bathroom in room
Quiet location
Radio in room
Refrigerator
Restaurant
Self controlled heating/cooling system
Shower
Swimming pool - indoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
Travellers cheques accepted
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Show Pet PolicyPets allowed for an additional fee
Airport & Shuttle Information - Holiday Inn Southwest
Louisville International (SDF)
Distance: 3.6 MI; Complimentary Airport Shuttle
Taxi Fee: $13.00 (USD)
Time by taxi: 8 minutes
BOWMAN FIELD (BOW)
Distance: 15 MI/ 24.14 KM W
Complimentary Airport Shuttle
Taxi Fee: $20.00 (USD)
Time by taxi: 13 minutes
Airport Shuttle? Yes! There is an airport shuttle.
Local Shuttle Info: Complimentary Airport Shuttle
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Previously Known As: Holiday Inn Louisville Southwest, Holiday Inn Louisville Sw, Holiday Inn Louisville Sw Fair & Expo Center, Holiday Inn Southwest Louisville
Based on 43 traveler reviews 
Value
Cleanliness
“Terrible Customer Service”
“So very Pleasantly Suprised”
Two Double Beds, Non-Smoking
One Double Bed, Non-Smoking
One King Bed, Non-Smoking
One King and One Sofa Bed, Smoking
Standard