Below are the verified reviews from guests that we have booked recently:
Danielle S. (Group coordinator, booked 20 rooms), from
Date of Review:
4.0 / 5
"Last minute trip" We planned a last minute trip for a youth football team and had a great time. Check in and out went smoothly, food was great, rooms were spacious. The front desk staff went above and beyond to help get our team settled as they arrived and even called to let us know one of our players left a shoe. What more could you ask?
Mike M. (Meeting planner, booked 50 rooms), from
Date of Review:
3.0 / 5
"Took Care of Our Wedding Guests" Springhill Suites made our guests' stay comfortable. They divvied out welcome bags and answered questions in a timely manner during the coordination process. Unfortunately (and perhaps it was due to the added guests staying in the area due to the Formula One event, the week following), they did not follow my requests to keep my parents away from the noise of the elevator and the outside traffic, and did not do the best job of getting our rooms close together, as we'd asked. But other than that, everyone's needs were met and they had a comfortable stay.
"My middle school band and I have been extremely pleased with the service we received from your company. I had many choices for hotels very quickly and the hotels I considered were all excellent. Even after I selected our hotel, your agents stayed in contact with me periodically and even arranged a free upgrade of my room to a suite! What a nice surprise! I plan to book my next trip through them and would highly recommend them to my friends for their group travel plans. Thanks for a great experience." C.C. - Grove Hill, AL