This place was dirty and over-priced. The towels were so thin I might as well have used paper to dry myself after my shower. The soap was so hard it...
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This place was dirty and over-priced. The towels were so thin I might as well have used paper to dry myself after my shower. The soap was so hard it wouldn't even lather up and what they call complimentary shampoo was a joke. The bedspread was filthy with unknown stains on it. The whole place has a nasty smell to it and not only were the rooms dirty but the outside area was too. I think the only clean place was the lobby because that's where the employees have to stay. The breakfast was awful, stale bagels and fake creamer for the coffee. I could have stayed for less money at a nicer place but they take your money as soon as you make the reservation and they prey on the fact that the city was busy for the weekend. DO NOT STAY HERE!!! « less
“In the midst of a horror film...”
Mar 19, 2013
Angela W, Grand Rapids, Michigan, United States | Trip type: Family
My family and I met up in Grand Rapids and all the hotels were booked.We found availability at the Knights Inn on Plainfield.
The hotel looks like it WAS a...
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My family and I met up in Grand Rapids and all the hotels were booked.We found availability at the Knights Inn on Plainfield. The hotel looks like it WAS a beautiful place in its days of glory. Now, the exterior is old, the gutters are hanging and the roof is in disrepair. When we entered the elevator and stopped at the third floor the carpet is worn out and torn and there are holes in the walls. When we opened the door to the hallway that our room was in, we were almost knocked over by the a pungent smell of decay. We inspected the room. One of the paintings above the bed was upside down. The bathroom had mold in it, which explains the smell. We wanted to leave, but the kids were tired and it was the only hotel available. The kids came to swim, so we got our swimsuits on and went down to the pool. The pool looked inviting even though the pool room itself was freezing. We asked if the heat could be turned up in the room and we were told that that room doesn't have heat in it. The temperature of the pool was warm compared to the temperature of the room, but it was still cold. There was a pipe at the far end of the pool with a TRAFFIC CONE over it. Apparently it is how they fill the pool. After a brief stay in the pool, we went back to our room. I went to warm up some water in the microwave. When I hit the start button, the power went out. Imagine being stuck in a small hotel room with three adults, two toddlers and two babies, in the dark. We paid $22 extra for a roll away bed and a pack and play for the baby. I am so glad I brought my own blankets! I didn't realize until the daylight came through the window the next morning that the pack and play I put my 14 month old daughter in was stained and gross. I really wish we had just gone home vs. paying $102 to stay. Really NOT worth the money we had to pay to stay. We will never stay in this hotel again. « less
“Could be a 5 star hotel.... but it is not.”
Feb 23, 2013
Denise_D07, Wyandotte, Michigan | Trip type: Business
I was here on business. Hallways are oddly lit. Hard to explain, but think horror movie. Box spring had stains. Holes in wallpaper in my room. Maybe lighting had been...
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I was here on business. Hallways are oddly lit. Hard to explain, but think horror movie. Box spring had stains. Holes in wallpaper in my room. Maybe lighting had been attached there? The wallpaper in my room is identical to what I had in my bedroom in the 1980's. The pool looked inviting, but I did not swim. Breakfast is on the 3rd floor. 2 choices in cereal, bread and stale bagels, milk and OJ. That was it. The chairs were filthy. This could be a really nice hotel, but Knights Inn needs to put money into it. I will not come back here unless they have cleaned it up. The gentleman handling the desk for the afternoon shift was FANTASTIC! Very friendly and helpful. There is a PC for guest use in the lobby. « less
“Clean and decently priced”
Jan 5, 2013
Jsleeve, Grand Rapids, Michigan | Trip type: Friends getaway
The hotel room was clean with new carpet and paint in the hallways. There is only 1 elevator, so it most likely isn't close to your room, but stairs never...
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The hotel room was clean with new carpet and paint in the hallways. There is only 1 elevator, so it most likely isn't close to your room, but stairs never killed anyone either. Nice, quiet stay with no issues. Was very happy with the convenient location by the highway and the cheap price for a nights stay. On asking the hotel because of previous reviews, they have had no true reported cases of any infestations bed bugs or otherwise in the last 5 years. « less
“I would not send my rat to stay at this horrible place”
Aug 6, 2012
brandy v, Joliet, Illinois | Trip type: Family
we went to this hotel on a last minute unplanned trip and my whole family felt like we were being transported back to the 1980s. the carpets were sticky and...
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we went to this hotel on a last minute unplanned trip and my whole family felt like we were being transported back to the 1980s. the carpets were sticky and smelled bad in the hallways and in the rooms. the first room they put us in didn't even have a smoke detector. the shower head was so rusty I was afraid to let my kids shower for fear of lead poisoning. the "heated" pool was ice cold and had a large pile of sand next to it (we opted not to swim) the hallways and rooms smelled like something died in them. We stayed 2 nights because after the first night we asked for a refund and the front desk said "we don't give refunds" our room was not cleaned and we got no new towels (we only washed up in the sink though) the sheets were so old and stretched out they no longer stayed on the beds. the work out room they list on there amenities is really a room with 3 1980s machines and 2 vending machines that are full of expired products. (we got a candy bar that expired in 1981) the decor over all was stuck in the 80s. the free breakfast the offer leaves you wishing you went out to eat. when we ran out of milk we had to go to the front desk (downstairs) and ask for more and the gentlemen there told us "you will have to go out side for more" the ceiling above were we ate breakfast was leaking and was covered with tarps from the outside. I am actually appalled that Expedia would even list this on there web site as an option for its customers. Over all I would not even send my pet rat to stay in this horrible place!!!!! « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Details
Check In:
3:00PM
Check Out:
11:00AM
Year of Last Renovation:
2008
Floors:
3
Rooms:
70
Corridors:
All Rooms Have Interior Hallways
Non Smoking Rooms:
70
Handicap Rooms:
2
Room Windows:
Windows Don't Open
Cleaning Frequency:
Daily
Meeting Rooms:
0
Meeting Space:
5000 sq. feet
Banquet Space:
Holds 250 people
Policies / Expenses
Cancellation: 24 Hour prior to arrival date
Nightly Parking:
0
Total Taxes:
14.00%
Total Misc Fees:
$0.00 USD (mandatory resort fees/taxes)
Room Types - Knights Inn
One king bed non smoking room
One King Bed
Premium TV channels with HBO are offered for your entertainment. Bathroom amenities include complimentary toiletries. A desk, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Two queen beds non smoking room
Two Queen Beds
Premium TV channels with HBO are offered for your entertainment. Bathroom amenities include complimentary toiletries. A desk, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Two double beds non smoking room
Two Double Beds
Premium TV channels with HBO are offered for your entertainment. Bathroom amenities include complimentary toiletries. A desk, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Two Double Beds, Non-Smoking
Two Double Beds
Premium TV channels with HBO are offered for your entertainment. Bathroom amenities include complimentary toiletries. A desk, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Amenities - Knights Inn
Air conditioning
Complimentary breakfast
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Electronic key card
Elevator
Facilities for the disabled
Fax available
Fitness and health center
Hairdryer available
Handicap accessible
Ice Maker
Internet - wireless
Laundry facilities
Non-smoking rooms
24 hours opened
Pets allowed
Private bathroom in room
Radio in room
Swimming pool - indoor
Telephone in all rooms
Telephone - Free local calls
Television
TV - Free HBO
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Show Pet Policy$20.00 Non Refundable Pet Fee
Testimonials: Why use Hotel Planner?
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Based on 18 traveler reviews 
Value
Cleanliness
Service
“Would like to give it less than 1 star”
“Clean and decently priced”
One king bed non smoking room