“This La Quinta is a notch above the others. The service was great as I expected”
May 8, 2013
A TripAdvisor Member | Trip type: Solo travel
The staff handled a reservation problem at 11 PM with friendliness and great courtesy.
The next morning I went into the breakfast room an expected the usual good La Quinta...
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The staff handled a reservation problem at 11 PM with friendliness and great courtesy.
The next morning I went into the breakfast room an expected the usual good La Quinta breakfast and found that it was upgraded and it wasn't the same old thing. I have just been in Asia on a business tr\ip and was treated to a time in two five star plus hotels and they didn't provide any friendlier service than Albany La Quinta. « less
“Horrible stay”
Apr 30, 2013
A TripAdvisor Member | Trip type: Friends getaway
First off the girl behind the desk was at least nice. However, the first room she sent me to was not cleaned! Gross....they had dirty dishes in the sink, something...
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First off the girl behind the desk was at least nice. However, the first room she sent me to was not cleaned! Gross....they had dirty dishes in the sink, something gross on the floo,other persons bathroom supplies open and sitting in the shower, left over stuff in the refrig.
So told her that the room was not clean and she gave me a new room. However when I put my key into that room....it was locked and a person yelled out. Hold on. She opened the door and I said looks like they gave me your room. Her reply was nope the manager just let me use this room for internet since her room did not have any. Can you say gross? It looked like she had made her self very comfy in my room. So when I went down to the front desk, she had no clue who or what she was doing in my room. Not bothering to give me yet another room. So I was grossed out - what if she used my towels, slept in the bed, just totally gross. I could not believe they did not give me another room. I worried about her coming back in.
Now the worst part is that the cleaning of the room was less then stellar. Nothing was replaced. I had to go to the front desk for Toliet paper. I mean come on.....
Anyways i would not stay there ever again. Which is a shame because I had stayed there in the past and it was not this bad at all. None of the security doors worked...anyone could open them. Not pleased with this hotel at all. « less
Read management response to this review.
Management response from Tim Cahill, General Manager
Please accept my apologies for the mix up upon your arrival. I've looked into it and there will be some retraining going on. There is really no excuse for your supplies not being refreshed. It is not our practice to do that. I will be contacting you personnaly to discuss this further. Thank you for taking the time to let us know about your experiences. Please visit again.
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“Best Guest Services”
Apr 22, 2013
A TripAdvisor Member | Trip type: Friends getaway
We traveled with our volleyball team for a 2-day tourney. Rooms were okay, but what stood out was customer/guest service. All the staff were friendly and helpful. We had a...
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We traveled with our volleyball team for a 2-day tourney. Rooms were okay, but what stood out was customer/guest service. All the staff were friendly and helpful. We had a lot of teen girls and needed several things and staff was exceptional in helping us out. Definitely 5 star rating. Would return for that alone. They treated as very well. « less
Read management response to this review.
Management response from Tim Cahill, General Manager
Thank you for your review. We enjoy having the teams here. The pool area is great for the kids to use between games. We pride ourselve on our flexibility in meeting guest needs. I will pass this on to the staff.
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“Birthday Party”
Apr 11, 2013
A TripAdvisor Member | Trip type: Family
My recent stay at the LaQuinta Inn was great. We rented a king suite for my son's birthday. Our room was very spacious and clean; the staff even put several...
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My recent stay at the LaQuinta Inn was great. We rented a king suite for my son's birthday. Our room was very spacious and clean; the staff even put several extra pillows and towels in the room for my son's friends. The general manager let us use the breakfast room for a small group of us to have cake and open presents. The kids had a great time swimmimg and playing in the pool so much so that we went swimming three times during our stay. « less
Read management response to this review.
Management response from Tim Cahill, General Manager
Thank you for taking the time to let us know how your stay went. We enjoy having the birthday parties here. The location of our pool allows the kids to be kids without disturbing the rooms. Looking forward to hosting your return next year.
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“Comfortable and convenient.”
Apr 3, 2013
A TripAdvisor Member | Trip type: Friends getaway
Weekend breakfast started too late for our events, unable to partake. Visited nearby McDonald's for breakfast. Traveled with pets and found hotel extremely pet friendly. Purpose of trip was to...
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Weekend breakfast started too late for our events, unable to partake. Visited nearby McDonald's for breakfast. Traveled with pets and found hotel extremely pet friendly. Purpose of trip was to participate in dog shows, had many other exhibitors stay there at the same time. Definitely would return to this hotel being aware of amenities. « less
Read management response to this review.
Management response from Tim Cahill, General Manager
Thank you for your comments. Based on them we have changed the hours for breakfast whenever there is a dog show in the area to allow the participants a chance to have a bite before the show.
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Details
Check In:
2:00 PM
Check Out:
12:00 Noon
Year of Last Renovation:
2006
Floors:
3
Rooms:
62
Non Smoking Rooms:
54
Handicap Rooms:
Suites:
0
Meeting Rooms:
0
Meeting Space:
125 sq. feet
Policies / Expenses
Cancellation: 6pm day of arrival
Nightly Parking:
None
Total Taxes:
10.00%
Total Misc Fees:
$0.00 USD (mandatory resort fees/taxes)
Room Types - La Quinta Inn Albany
One King
One King Bed
Complimentary wired and wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. A coffee/tea maker and a microwave are supplied. Bathroom amenities include a hair dryer. Air conditioning and an iron and ironing board are among the included amenities. This room is Non-Smoking.
Two Queen
Two Queen Beds
Complimentary wired and wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. A coffee/tea maker and a microwave are supplied. Bathroom amenities include a hair dryer. Air conditioning and an iron and ironing board are among the included amenities. This room is Non-Smoking.
Amenities - La Quinta Inn Albany
Air conditioning
Airport Shuttle
Alarm clock
Car rental
Central location
Complimentary breakfast
Complimentary newspaper
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Elevator
Facilities for the disabled
Fax available
Fitness and health centre
Free local calls
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Internet - ethernet
Ironing facilities
Jacuzzi
Kitchen facilities
Laundry facilities
Movies in room
Non-smoking rooms
24 hours opened
Office or business center
Pets allowed
Private bathroom in room
Quiet location
Radio in room
Refrigerator
Safe in rooms
Sauna
Shower
Swimming pool - indoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
Travellers cheques accepted
TV room
VCR or VCP
Pet Friendly?
Yes! Pets are allowed.
Airport & Shuttle Information - La Quinta Inn Albany
Portland (70 miles)
Airport Shuttle? Yes! There is an airport shuttle.
Testimonials: Why use Hotel Planner?
"Everything exceeded our expectations. We will definitely use your service whenever we travel as a group. I have been telling everyone I know who have children on sports teams that travel about you. Thank you for everything." M.L. - Orlando, FL
"Fantastic!! I will definitely come back for future travel. I just input criteria, and the rest is done for me! I wish I'd discovered this years ago!!" R.T. - Columbus, MS