Quality Inn & Suites is centrally located to all Central Florida has to offer. Hotel is just minutes to the entrance of Walt Disney World and Old Town Entertainment complex and a short drive to Sea World, Universal Orlando, Silver Spurs Arena, and Osceola Hertiage Park.
Hotel offers both standard rooms and suites. Some rooms have microwave and refrigerator. All rooms have iron, ironing board, coffee maker and hair dryer.
Hotel has a complimentary continental breakfast.
Star Rating:
Local Attractions:
--Walt Disney World to include Magic Kingdom, Epcot Center, Animal Kingdom, Hollywood Studios, Downtown Disney, Cirque de sol, House of Blues, Planet Hollywood
--Wide World of Sports
--Old Town Entertainment Complex
--Silver Spurs Arena
--Osceola Hertiage Park
--Sea World/Aquatica
--Universal Studios/Islands of Adventure
--
Hotel Reviews for Quality Inn & Suites East Gate Orange
2.5out of 5Based on 80 guest reviews, Poor
Based on 98 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
8
Very Good
18
Average
24
Poor
18
Terrible
30
Most Recent Traveler Reviews:
“You Get What You Pay For”
Apr 24, 2013
Andrew L, Palm Beach, Florida | Trip type: Solo travel
The negative reviews are just too hard on this place. When you're booking your room for $49.95 (with breakfast) or 6,000 points (the lowest Choice offers) what exactly are you...
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The negative reviews are just too hard on this place. When you're booking your room for $49.95 (with breakfast) or 6,000 points (the lowest Choice offers) what exactly are you expecting?
This is an old property there is no doubt. The rooms are all exterior, certainly. There are some issues that come with an older hotel yes. That said the rooms are generally clean, the service is generally friendly, and the breakfast is certainly edible.
When I'm in town and short on cash this is the spot I stay. « less
Read management response to this review.
Management response from Harold Hamann, General Manager
On behalf of our hotel staff, we were delighted to receive your kind words of praise, given the very nature of the hotel business it's truly rewarding when a guest recognizes our efforts. we look forward to see you in the near future.
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“Look elsewhere”
Apr 17, 2013
JimMargate, Margate | Trip type: Business
I stayed here on my reward points and was given the room next to the laundry room with a nice view of the stairs going to the 2nd floor. Room...
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I stayed here on my reward points and was given the room next to the laundry room with a nice view of the stairs going to the 2nd floor. Room needed many cosmetic upgrades. Also you could not park in front of room as employees park here. Breakfast was horrible. Among other things, The hard boiled eggs were kept in a boiling pot making them inedible. Front desk staff took a long time to get me into room and the safe was broken (but fixed in a reasonable amount of time). Pool was nice.This was some reward!! « less
Read management response to this review.
Management response from Harold Hamann, General Manager
A hotel is defined by the quality of service that it provides to its guests. I want you to know that the comments and suggestions we receive are taken seriously. your willingness to share your recent experience is genuinely apreciated. I'd like you to give us another chance by staying with us again during your next visit to the area.
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“This place is NOT up to quality standards”
Apr 3, 2013
Wvuman12
I don't even know where to start with this review......I am a diamond choice privilege member who stays in hotels 3 nights a week (on average). The negative experience started...
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I don't even know where to start with this review......I am a diamond choice privilege member who stays in hotels 3 nights a week (on average). The negative experience started during the reservation process. The guy didn't know how to make a reservation using my choice privilege number, which was annoying because I've never ran into this problem. The owners I this hotel are clearly beyond cheapskates. The only cable channels available were local channels and the weather channel. Also there was no wireless Internet because it was down. This hotel isn't up to quality standards (which is a pretty low bar). The mattress was at least a thousand years old. The mattress sank to china when you laid down. I wouldn't stay here again unless no other place was available. « less
“Disgusting”
Mar 24, 2013
Mabel426
We arrived after a 20 hour drive from Chicago, tonight. I requested a non-smoking room, due to my daughter's severe asthma, and for a crib. I did not get either....
more »
We arrived after a 20 hour drive from Chicago, tonight. I requested a non-smoking room, due to my daughter's severe asthma, and for a crib. I did not get either. First room the door was broken. So we were moved to a second room. I have been in here with my 3 children for 20 minutes and have already spotted bugs. 2 of my kids are deliriously tired and already asleep. We will stay tonight but will be running like hell from this place tomorrow. « less
“Not even close to "Quality"”
Mar 19, 2013
Ashley A, Orange Park, Florida | Trip type: Family
I booked this hotel despite the bad reviews thinking it wouldn't be as bad as people had said. I wish I had listened to the reviews because my expectations were...
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I booked this hotel despite the bad reviews thinking it wouldn't be as bad as people had said. I wish I had listened to the reviews because my expectations were just wishful thinking. We were put in a room in the very back of the hotel, near the dumpsters. The door deadbolt latch was broken and the door didn't seem too secure. I went back to the front desk and told them we weren't comfortable being in the back of the hotel and I told them the latch was broken and I didn't feel safe. They told me all the rooms were booked and there was no way I could move rooms. The front desk attendant told me he would send a maintenance person to fix the latch as soon as possible, no one ever came the two nights I stayed there.The room was musty and the air conditioner made the room feel humid. The bath tub was scummy and everything in the room could have used a wipe down or good cleaning. The last day of our stay we woke up to a roach crawling on the wall. I know it's Florida and palmetto bugs are common, but I use a pest control service at my home and have never seen a roach. Maybe this hotel should do the same. I stayed at another Quality Inn back in October and it was much NICER and cheaper! You certainly do not get what you pay for here and I will NEVER come back. The front desk attendant the day we left, Carlos; didn't ask how our stay was or even thank us for coming. No hospitality whatsoever. Most reputable hotels want your business and want you to come back. This place just wants your money. « less
Read management response to this review.
Management response from Harold Hamann, General Manager
Thank you for taken the time to share your experience with us. Your comments greatly concerm me as we strive to provide a clean well maintained hotel. I sincerely apologize that we failed to meet your standards during your stay, If you give us another apportunity to turn this visit around.
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Details
Check In:
3pm
Check Out:
11am
Year of Last Renovation:
2011
Floors:
2
Rooms:
176
Corridors:
All Rooms Have Exterior Hallways
Non Smoking Rooms:
160
Handicap Rooms:
4
Suites:
22
Room Windows:
Windows Don't Open
Cleaning Frequency:
Daily
Meeting Rooms:
0
Dist. to Food/Bars:
0.3 Mi
Dist. to 24hr Restaurant:
2.0 Mi
Dist. to Nearest Gym:
3.0 Mi
Policies / Expenses
Cancellation: 30 days for group, 24 hrs individual, cxl policy can be tapered to fit group needs
Nightly Parking:
0
Typical Group Deposit:
250
Total Taxes:
13.00%
Total Misc Fees:
$1.00 USD (mandatory resort fees/taxes)
State Tax:
7.00%
Occupancy Tax:
6.00%
Resort/Hotel Fee:
1.00 Per Night
Parking Fee:
0.00 Per Night
Cleaning Fee:
0.00 Per Night
Porterage Fee:
4.00 Per Person (round trip)
Rooms Wireless Internet Fee:
0.00 Per Day
Room Types - Quality Inn & Suites East Gate Orange
Standard 2 Doubles Non Smoking
Two Double Beds
Complimentary wireless Internet access keeps you connected, and cable channels are offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. Conveniences include air conditioning and an iron and ironing board. This room is Non-Smoking.
Two Doubles/microwave/refrigerator
Two Double Beds
Complimentary wireless Internet access keeps you connected, and cable channels are offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. Conveniences include air conditioning and an iron and ironing board. This room is Non-Smoking.
Standard 2 Doubles Smoking
Two Double Beds
Complimentary wireless Internet access keeps you connected, and cable channels are offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. Conveniences include air conditioning and an iron and ironing board.
Amenities - Quality Inn & Suites East Gate Orange
Air conditioning
Alarm clock
ATM
Baggage storage facilities
Central location
Complimentary breakfast
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Electronic key card
Fax available
Free local calls
Games room
Hairdryer available
Handicap accessible
Internet - wireless
Ironing facilities
Laundry facilities
Non-smoking rooms
Restaurant
Swimming pool - outdoor
Tea and coffee making facilities
Telephone
TV - Free Cable
TV - Free HBO
Pet Friendly?
Sorry, pets are not allowed.
Airport & Shuttle Information - Quality Inn & Suites East Gate Orange
--Orlando International Airport (MCO)
--Kissimmee Gateway Airport
Airport Shuttle? Sorry, no airport shuttle available.
Local Shuttle Info: individuals - complimentary scheduled to transportation to Disney parks, Universal Orlando, and Sea World.
Testimonials: Why use Hotel Planner?
"I think this site is amazing! I can't wait to use this site more! I still can't believe the "meeting planner" part of the site is free!" J.J. - Albany, NY
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Based on 98 traveler reviews 
Value
Rooms
“Look elsewhere”
“Disgusting”
Standard 2 Doubles Non Smoking