Address
Birmingham Rd.
Bromsgrove, B610JB
United Kingdom 1-800-230-4134 Map
HILTON BIRMINGHAM BROMSGROVE
Location. Hilton Birmingham Bromsgrove is located close to Lickey Hills Country Park and Sanders Park. Other area points of interest include Avoncroft Museum of Historic Buildings and Hagley Hall.
Hotel Features. Hilton Birmingham Bromsgrove's restaurant serves breakfast, lunch, and dinner. A bar/lounge is open for drinks. Room service is available 24 hours a day. The hotel serves buffet breakfasts each morning in the restaurant (surcharges apply). Recreational amenities include an indoor pool, a health club, a spa tub, a sauna, and a steam room. Spa amenities include body treatments and beauty services. This 4 star property has a business center and offers secretarial services and audiovisual equipment. Wireless Internet access (surcharge) is available in public areas. The property has 9 meeting rooms. For a surcharge, the property offers a roundtrip airport shuttle (available on request). Guest parking is limited, and available on a limited first come, first served basis (surcharge). Additional property amenities include gift shops/newsstands, laundry facilities, and currency exchange.
Guestrooms. 148 guestrooms at Hilton Birmingham Bromsgrove feature coffee/tea makers and complimentary newspapers. Bathrooms feature handheld showerheads, complimentary toiletries, and hair dryers. Wireless Internet access is available for a surcharge. Guestrooms offer direct dial phones with voice mail. Televisions have satellite channels and pay movies. Rooms also include irons/ironing boards. Guests may request hypo allergenic bedding, extra towels/bedding, and wake up calls. Housekeeping is available daily.
May 15, 2013
OFS993, Manchester, United Kingdom | Trip type: Couples
I have stayed in many Hilton hotels both in the UK and other countries and was thoroughly shocked by my experience here, I will never choose to stay here again....
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I have stayed in many Hilton hotels both in the UK and other countries and was thoroughly shocked by my experience here, I will never choose to stay here again. First of all, everything in this hotel comes at a ridiculous cost, and what I thought was a good value hotel turned out not to be. The Hilton is not a budget brand and I know what to expect, but this particular hotel seemed to employ many of the tricks such brands would to make it look like on the face of things I am getting good value for my stay. Examples of this include £15 for 24 hours of wifi access, £5 per night car parking and even the tray charge, which was £5 for someone to carry a tray around the corner from the restaurant to my room. The food itself was also horrendously overpriced for what it was, if I'd have known what I was to receive in return for my money I would have eaten elsewhere. Furthermore, upon waking up in the morning I discovered a rather gruesome looking stain on the bed which due to it's location and colour I assumed was menstrual blood. The room itself in terms of cleanliness was average at best with the exception of the bathroom which was again substandard due to the fact that a lot of the tiles were cracked and the walls were peeling in every corner and it looked in dire need of refurbishment. Two of the lights in the room didn't work either and a large roll of carpet was placed near my room which I almost tripped over in the morning. When I spoke to reception to report my concerns, I was given a form to fill in which I then retuned to the Hilton staff and was told I would be contacted by the general manager as soon as they returned to the hotel. It has been a week since I stayed at the Hilton Bromsgrove and I have still received no call despite the assurances of the staff that I would hear back. I even called the hotel back and was told the manager would be in touch again. I fail to understand why the Hilton Bromsgrove would not get in touch with me and it makes me wonder whether they are used to such negative reviews of the hotel. It shocks me that Hilton are comfortable with having their name associated with such a property. « less
“Excellent”
May 14, 2013
OldWoodster, Scotland | Trip type: Business
Staff are wonderful, had issues with Internet, reception staff hooked me up with BT the service provider and helped me resolve the problem, restaurant was superb, bacon and black pudding...
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Staff are wonderful, had issues with Internet, reception staff hooked me up with BT the service provider and helped me resolve the problem, restaurant was superb, bacon and black pudding salad followed by lambs liver - both awesome, room big, bright and in very good condition. Hard to fault! « less
“Pleasant Stay”
May 13, 2013
David W, Shrewsbury, United Kingdom | Trip type: Couples
Stayed 2 nights at this hotel to visit relatives near by & used the Hilton Honours plus cash scheme which was very good value. Not over happy at having to...
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Stayed 2 nights at this hotel to visit relatives near by & used the Hilton Honours plus cash scheme which was very good value. Not over happy at having to pay £5 each night for car parking. The hotel in general was very smart and clean even though there were weddings taking place on both nights we were there. We had a family room which contained 2 king sized beds whcih were very comfortable & the beddeing and towels were changed each day. TV service provided was excellent and really could not fault it. Had a couple of minor problems with room which were sorted by the time we returned to the room with a Cadbury chocolate bar & note telling us the repair had been done. All in all a very good hotel. It was very unusual to have the washbasin in the passage between the entrance to the room and the bathroom. This had no door on and so there was no privacy when having a wash. The light for the bathroom also operated the light above the sink so the whol;e bed room got lit up. The door to the bathroom just skimmed past the toilet seat & the bath opposite meaning that you had to stand in the bath to open & close the door. Weird. Who does design these things? Does no one check them before the builders leave? We did not eat there as we were visitng relatives nearby & only needed a bed. We did think that £20 for 2 breakfasts was excessive especially as we were only looking for toast or a bacon sandwich etc. Looking forward to our return anyway. « less
“Car parking charge”
May 13, 2013
Malc R, Leicester, United Kingdom | Trip type: Business
Stayed for a week whilst on a training course for my employment.
Day one, COLD breakfast!. The plates had a warning next to them along with a stack of cloths...
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Stayed for a week whilst on a training course for my employment. Day one, COLD breakfast!. The plates had a warning next to them along with a stack of cloths to hold them with. You needed a cloth to keep your hands warm. When I say the scrambled egg was cold, I mean literally. I was one of the first in for breakfast so the heat lamps they were under hadn't managed to warm the top of them yet. The reat of the food was only luke warm bar the black pudding, that was hot enough. Day two, early morning call. My alarm was set for 6:15, I hit snooze but lay there trying to work out what the deep rumbling noise outside was. It was a bin lorry negotiating the car park to get to the service yard. This got better, it was one of those vehicles that pick up big bins of rubbish and lift them to deposit the contents into the top of the vehicle. It was tipping the bottle bins at 06:25 !!! Two of them. If you have ever heard these you will know they make a lot of noise. There is housing on the other side of the car park too, I'm surprised they haven't complained before now. Thursday I wake to find the bill for the room next to mine had been pushed under my door. On checking out I got two bills, one for the stay that was covered by the credit card submitted on arrival and a second bill for the car park! £5 for 24hrs if you're a resident. Quite cheap really if you were somewhere with limited parking availability, which this hotel is not. It's the principal of it. Charging residents for parking their vehicles is just a rip off. This place is no where near any major public transport so you would expect folk to be in their own vehicles.
The room itself was not well appointed. Power socket next the TV and one on the dressing table/bureau. The lighting was not briliant either. The TV was in good order and of a decent size although you have to negotiate one of the usual hotel type systems to watch anything at all. The carpets were not clean, the vacuum had not been under the bed for several months, the standard lamp had obviously not been moved for a while either as the carpet around and behind it had quite a decent amount of dust that showed a tide mark where the vacuum could reach. The skirting board area was just the same, a 15-20mm border of darkness and dust. Not what you might expect from a Hotel in this chain. I'll recommend Premier Inn to my firm as it's closer to the venue and the reports I got of that place were favourable. I certainly wouldn't choose this place again as long as a decent alternative is present. « less
“good location but very disappointed with bad customer service”
May 10, 2013
khwaja_enterprises, Slough, United Kingdom | Trip type: Family
We stayed here for the bank holiday as it was a convenient location for the Cadburys world. In general we had a good experience but we were very disappointed with...
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We stayed here for the bank holiday as it was a convenient location for the Cadburys world. In general we had a good experience but we were very disappointed with the poor customer service at reception desk when we were not made aware that we would be charged for breakfast for the 3 days. Even at checkin or during the 3 days we were not made aware of breakfast charge and the really disappointing thing is that on the bill we received on checkout their was no actually no charge for breakfast but when we got home 3 days, after I was shocked to receive a bill through the post with the breakfast charge for £30. Now I feel this is very unprofessional and very bad customer service as I have been charged me for something that I that I knew didn't exist. I wouldn't have minded if they had told me that breakfast was not in the rate as at least I would know but I feel like they have cheated behind my back and charged me for something I was completely unaware of. I am a Hilton honours member and have never had a problem like this in all my recent stays with Hilton over the years and it has definitely put a negative impression of Hilton customer service from reception staff. I also contacted the hotel for a possible refund after but the lady at reception was again unhelpful and unwilling to do this as she. If anyone from hotel would like to contact me to discuss this matter feel free to contact me on khurramkhwaja@hotmail.com if not I doubt I will be staying at a Hilton again in the near future. « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Hilton Birmingham Bromsgrove - Hotel Room Types
Twin Hilton Deluxe
One Twin Bed
This room measures 334 square feet (31 square meters). Wireless Internet access (surcharge) keeps you connected, and satellite channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. The private bathroom has complimentary toiletries. Complimentary newspapers, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Queen Hilton Guestroom
One Queen Bed
This room measures 291 square feet (27 square meters). Wireless Internet access (surcharge) keeps you connected, and satellite channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. The private bathroom has complimentary toiletries. Complimentary newspapers, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Queen Hilton Deluxe
One Queen Bed
This room measures 291 square feet (27 square meters). Wireless Internet access (surcharge) keeps you connected, and satellite channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. The private bathroom has complimentary toiletries. Complimentary newspapers, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Twin Hilton Deluxe
One Twin Bed
This room measures 334 square feet (31 square meters). Wireless Internet access (surcharge) keeps you connected, and satellite channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. The private bathroom has complimentary toiletries. Complimentary newspapers, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Hilton Family Room
One King Bed
Wireless Internet access (surcharge) keeps you connected, and satellite channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. The private bathroom has complimentary toiletries. Complimentary newspapers, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Amenities / Additional Information - Hilton Birmingham Bromsgrove
Sauna
Voice Mail
Coffee or Tea Maker
Fitness Facility
In House Bar
Children Allowed
TV In Room
Business Center
Non Smoking Rooms
Clothing Iron
Wake Up Service
Room Service
Hair Dryer
Family Rooms
Check In:
3 PM
Check Out:
noon
Floors:
2
Rooms:
148
Area Attactions - Hilton Birmingham Bromsgrove
Distances are calculated in a straight line from the property's location to the point of interest or attraction, and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Lickey Hills Country Park 2.9 km / 1.8 mi Sanders Park 3.9 km / 2.4 mi Avoncroft Museum of Historic Buildings 6.1 km / 3.8 mi Hagley Hall 8 km / 5 mi Abbey Golf and Country Club 9.2 km / 5.7 mi Woodgate Valley Country Park 9.4 km / 5.9 mi Cadbury World 10.4 km / 6.5 mi Hanbury Hall 11.2 km / 6.9 mi Lapworth Geology Museum 12 km / 7.4 mi University of Birmingham 12 km / 7.5 mi Chamberlain Clock 12 km / 7.5 mi Barber Institute of Fine Arts 12.2 km / 7.6 mi Winterbourne Botanic Garden 12.6 km / 7.8 mi Kidderminster Golf Club 13 km / 8.1 mi Cannon Hill Park 13.6 km / 8.5 mi
The preferred airport for Hilton Birmingham Bromsgrove is Birmingham (BHX) 23.3 km / 14.5 mi.
Notifications and Fees
rged by the property at time of service, check in, or check out.
Self parking fee: GBP 5 per day
Fee for wireless Internet in business center: GBP 15 (for 24 hours, rates may vary)
Fee for in room high speed Internet (wired): GBP 15 (for 24 hours, rates may vary)
Breakfast fee: GBP 17.50 per person (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Based on 313 traveler reviews 
Value
Cleanliness
“I'm not usually one to complain.”
“Excellent”
“Car parking charge”
“good location but very disappointed with bad customer service”
Twin Hilton Deluxe
Queen Hilton Guestroom
Queen Hilton Deluxe
Twin Hilton Deluxe