"Extended Stay America in Alameda was much less than expected."
Overall Score1.0/ 5
We stayed in room 206. There is no night stand or light on one side of the bed. There is a chair that appears comfortable for reading but no light near the chair making reading impossible. There were two false alarm fires the first evening requiring evacuation and a visit by the fire department. This morning my wife ran the shower and the plumbing in the wall vibrated with such force that it must have disturbed all adjacent rooms above, below and next to us. I reported this to the desk and was told many rooms have had this problem but it's much better now. If "much better" is what we experienced, I can't imagine how horrible it must have been. When we returned to our room this evening after 9 pm, the bed was not made and the soiled towels were still in the bathroom. The sum total of housekeeping service was two bath towels. There were no clean hand towels or wash cloths. One out of five stars is too generous for this hotel.
Verified Review, stayed from Sat Jul 26 to Mon Jul 28 2014 at a $139.99 average nightly rate.