The hotel was good. Good service. Friendly people.
The casino was pour. The workers very unfriendly and the service was bad.it was like they did not like there job's are...
more »
The hotel was good. Good service. Friendly people. The casino was pour. The workers very unfriendly and the service was bad.it was like they did not like there job's are anyone that was there. I would not tell anyone to go to that. Casino. I waited over 30 min in the Seven club to be waited on and I left. Came back the next day and thw same thing that day I will not be back!!!!!! « less
“Great stay, disappointing leave”
May 1, 2013
Sarah M, Ontario,Canada | Trip type: Family
My husband and I stayed at this hotel on the way home from Dallas, Texas on April 29th 2013, it was our last stop on our trip back to Canada....
more »
My husband and I stayed at this hotel on the way home from Dallas, Texas on April 29th 2013, it was our last stop on our trip back to Canada. We got a very good rate and had a great check-in experience with the front desk. We were surprised to see how large and clean the room was and very happy with our choice in hotel. We ate dinner at Sevens in the Casino and the staff there were friendly, fast and efficient and our food was delicious, good price and portions were great size! We didn't do very well in our luck on the slot machines but all in all had a great stay. We actually were checked out by the same person who checked us in who was great again. Unfortunately 3 hours away from the hotel my husband realized he had left his blackberry playbook in our room, we called right away and our info was taken in hopes it would be located and turned in. I've called an additional two times now since we've returned back to Canada and although staff has been friendly we've run into negative results. I have since emailed the hotel from their contact us link and am hoping that and this review will solve our issue. We stayed in room 422 and the Playbook was left on the bed closest to the window. Hopefully honest staff members will prevail and we will get this returned to us COD asap. « less
“The view of the arch wowwed me!”
Apr 11, 2013
pegomeg, Fayetteville, Arkansas | Trip type: Business
It was hard to reach this hotel and casino, but our GPS and a few small signs on the hotel's part, got us there! When we got there, though, the...
more »
It was hard to reach this hotel and casino, but our GPS and a few small signs on the hotel's part, got us there! When we got there, though, the front desk staff could not tell us how to get back on the freeway -- they told us to go talk to Security in the casino for directions -- nor could they tell me how to use the iBridge to get on the internet in my room. Nor would they find someone who could. Told me to use the lobby where wifi was free, but we had a lot of business to do, so this was not workable. A big big deficit, I felt.
And then, the next morning, the front desk staff told me exactly how to get on the internet with the iBridge. The training for all staff obviously needs to be better. By then, I was checking out, so didn't help.
BUT, and here's the surprise, the rooms were large and clean and lovely and the view of the river and the St. Louis Arch and the industrial bridges and roads and buildings were like looking at a huge piece of art...absolutely stunning. We saw the bridge at sundown, at night and at sunrise, and I could not keep the curtains closed. This outweighed everything.
P.S. The loosest slots in town were not so loose, but I kept my losses to under $20. The fish dinners were fabulous for $8... So our rest stop on a two-day business journey was all right, except for internet. « less
“Perfect location-Good view”
Mar 23, 2013
Vaca-80, Maryville, Illinois | Trip type: Couples
Hotel is located within walking distance of the metro link, good access to St. Louis. The river views rooms have a good view of downtown St. Louis and the arch....
more »
Hotel is located within walking distance of the metro link, good access to St. Louis. The river views rooms have a good view of downtown St. Louis and the arch. Rooms are clean and furnished fairly modern. Would return for a weekend stay. « less
“Blah...”
Mar 9, 2013
goofynunn95, Springfield, Missouri | Trip type: Couples
I picked this hotel for 3 reasons... Free Parking, Free Breakfast and Free WiFi! Needless to say I was disappointed now don't get me wrong the parking was amazing there...
more »
I picked this hotel for 3 reasons... Free Parking, Free Breakfast and Free WiFi! Needless to say I was disappointed now don't get me wrong the parking was amazing there were plenty of spots and not to far from the front door! There was also free WiFi in the "Lobby" and that worked great, if you want internet you have to get the portable thing from the lobby and to be honest it doesn't work I went threw two of them and still didn't get internet! I was very upset about this! Breakfast was a joke, there were a few beagles, muffins and donuts and cereal..it all was very old and the juice was watered down... A few other things I wasn't happy about was the bed AWFUL is the word I would use for it, the bed was hard as a rock and they didn't have fitted sheets for it... the ac was also super loud! When the staff talked to you only a few would look at you while taking to you needless to say it was rude. On a good note, If you going to the casino it right there that was really nice about it. Also the view was amazing we had an arch/water view. The price of the room wasn't to bad either. The room was really nice real modern and very CLEAN!!! Over all not a horrible property just not my cup of tea! « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Deluxe King Room with view of the Gateway Arch and River
One King Bed
This room overlooks the city or river. Signature bedding and blackout drapes/curtains help ensure a restful night. The private bathroom has complimentary toiletries. Complimentary wired Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker is supplied. A desk, complimentary weekday newspapers, and a wake-up call service are among the conveniences offered.
Deluxe Room with King Bed and Casino View
One King Bed
This room overlooks the city or river. Signature bedding and blackout drapes/curtains help ensure a restful night. The private bathroom has complimentary toiletries. Complimentary wired Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker is supplied. A desk, complimentary weekday newspapers, and a wake-up call service are among the conveniences offered.
Deluxe Room with Two Queen Beds and a Casino View
Two Queen Beds
This room overlooks the city or river. Signature bedding and blackout drapes/curtains help ensure a restful night. The private bathroom has complimentary toiletries. Complimentary wired Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker is supplied. A desk, complimentary weekday newspapers, and a wake-up call service are among the conveniences offered.
Deluxe Room with Two Queen Beds Gateway Arch River View
Two Queen Beds
This room overlooks the city or river. Signature bedding and blackout drapes/curtains help ensure a restful night. The private bathroom has complimentary toiletries. Complimentary wired Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. A coffee/tea maker is supplied. A desk, complimentary weekday newspapers, and a wake-up call service are among the conveniences offered.
Amenities - Casino Queen Hotel & Casino
Air conditioning
Alarm clock
ATM
Baggage storage facilities
Breakfast in room
Central location
Complimentary breakfast
Complimentary newspaper
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Dinner available
Electronic key card
Elevator
Facilities for the disabled
Fax available
Fitness and health centre
Free local calls
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Internet - ethernet
Jacuzzi
Mini bar
Non-smoking rooms
24 hours opened
Refrigerator
Restaurant
Self controlled heating/cooling system
Shower
Swimming pool - outdoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
Travellers cheques accepted
TV room
VCR or VCP
Voicemail
Pet Friendly?
Sorry, pets are not allowed.
Airport & Shuttle Information - Casino Queen Hotel & Casino
25 minutes
Airport Shuttle? Sorry, no airport shuttle available.
Testimonials: Why use Hotel Planner?
"What a wonderful website! I plan several trips during the year and this has made my work much easier! I plan on recommending this site to everyone who travels!" S.C. - Norfolk, VA
"This is a wonderful service when you're planning such a huge event. It really puts the mind at ease!! I just want to say Thank You!! One more thing that I can knock off my never ending list of things to do!! " S.T. - Reno, NV
Based on 76 traveler reviews 
Value
Rooms
“Blah...”
Deluxe King Room with view of the Gateway Arch and River