Crossland Economy Studios, a member of the Extended Stay Hotels family, is specifically designed for value-conscious travelers, with fully-equipped kitchenettes, self-service laundry, free voice mail and local calls, and WiFi Internet access. Crossland Economy Studios Winston-Salem - University Parkway is the ideal choice for groups traveling for business or pleasure. Many of our guests enjoy a visit to: Old Salem, Wake Forest University, Pilot Mountain, Dixie Classic Fairgrounds, LJVM Coliseum, Belews Creek, Forsyth Hospital, Wake Forest Univ/Baptist Medical Center, or any of the other attractions in the Winston-Salem area.
Hotel Reviews for Crossland Winston Salem University Parkway
2.5out of 5Based on 14 guest reviews, Poor
Based on 16 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
2
Very Good
4
Average
0
Poor
1
Terrible
9
Most Recent Traveler Reviews:
“Not really sure how I feel.....”
May 4, 2013
1stlady5, East Orange | Trip type: Friends getaway
This room was booked for me & some out of town friends who were in town for a function. I was told that all the hotels from Greensboro to Burlington...
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This room was booked for me & some out of town friends who were in town for a function. I was told that all the hotels from Greensboro to Burlington into Raliegh were booked solid for a Furniture Convention. From the outside the hotel looked really nice, When I was checked into my room, the other room was for 2 grown men to stay in. I was given their room key until they arrived, 1st I was very confused as how the rooms were #, When I walked into my room, the room was very basic, one bed (that really didn't look like a double) an older model tv, a small table & chair, and a small kitchen-ette. I wasn't pleased, But I knew that this was all that was available in the surrounding areas. I went to check on the guy's room & when I finally found it b/c of the confusing # system. I opened the door and saw a room layout JUST like mine, and I immeaditely knew this was not going to work for 2 grown men,So when I went to the front desk to ask for 2 doubles because the there would be 2 grown men staying the room & that there was no way they were going to share a bed,The gentleman working the front desk (I think he was a manager) said to me in a very sarcastic way, That there were no double rooms & that one of them better get a blanket & sleep on the floor. Well when the 2 gentlemen arrived I informed them of the situation. One of them decided to get dressed in my room, We also needed an iron to press our clothes, I called down to the front desk & I was told all the irons were in use, and if one became available she would call me back..Safe to say....we never got that iron...The only positve thing was the shower, the water pressure was GREAT!!!!!, The remote to the tv didn't work, even though I was only interested in watching one thing (GO NY KNICKS!!!!!), When it was time for us to go out for the evening, one of my friends suggested that I bring my bag with me, That was code word for: We're not coming back here tonight!!!!
I also noticed that this hotel is also an extended stay for people who have been displaced for different reasons, I was on the elevator with a lady who sais she had been staying there for 6 mo. and was finally able to go home, I also noticed a man coming out of a room who was clearly homeless. So we were just there actually a few hours....enough time to shower,& change watch the Knicks/Celtics game & that was it. Glad the room was paid for by someone else. We did not return that night. « less
“Stay here if you only need a bed”
Mar 1, 2013
dlaw46, Benson, North Carolina | Trip type: Family
i booked this room over the phone for university park way Winston Salem they told me there was a grab and go breakfast. They didnt even have a coffee pot...
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i booked this room over the phone for university park way Winston Salem they told me there was a grab and go breakfast. They didnt even have a coffee pot much less a breakfast, they would give you a pack for one cup you could do in your room then the bed was supposed to be a queen it was a double they would tell me each time that there sister hotel six miles down the road had a Continental Breakfast and they had the true queen size bed but amassing they were full the whole time we were there. This place did not have ice it did not have a phone in our room i never even seen a drink or snack machine,The sign said no pets but we seen a man come out a room with a dog.So if you only need a bed this is your place.The staff was very friendly but they have nothing to work with.We even had a granddaughter stay with us but they did not have a roll away or any thing she could sleep on except a couple of blankets.We have family in the area so we will be going back,but it will not be to this hotel « less
“DON'T STAY HERE!”
Oct 21, 2012
Lenny G, Charlotte, North Carolina, United States
When we first arrived at the hotel we were given keys to 2 dirty rooms. The desk clerk was really nice, but I expected more. Finally the third room was...
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When we first arrived at the hotel we were given keys to 2 dirty rooms. The desk clerk was really nice, but I expected more. Finally the third room was "clean". The smoke detector was hanging off the wall, definitely a hazard. The sheets, blankets, and comforters had multiple holes in them. There is no ice maker at this hotel. You also have to ask for an iron at the desk. The beds are EXTREMELY HARD! I recommend spending extra money to stay somewhere else. Unfortunately the city was sold out due to a college homecoming. « less
Read management response to this review.
Management response from Jamie Burns, Manager
"I recently received a copy of your review, and wanted to take a moment to respond. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies.
We know that our guests have multiple hotel choices, which is why our mission is to provide clean, comfortable rooms at an affordable price that guests want to come back to. The room condition you describe is totally unacceptable to me and not at all representative of our quality standards. In response to your post, I have met with our hotel staff and used your review to help coach them on room cleaning and inspection policy.
It's not common that we get the sort of feedback you provided, and although it is discouraging to read, it will help us make our hotel even better in the future. Let me apologize again that your stay was not completely satisfying, and assure you that we will continue to listen to our guests in forums like this one or directly (please visit our website and click the Contact Us link at the bottom of the page). I hope we have addressed your concern satisfactorily, and that you would give us the pleasure of having you as a guest again at this hotel or any other Extended Stay Hotels(sm) brand location in the future."
« hide
“Worst ESA ever”
Aug 21, 2011
IADFlyer, IAD | Trip type: Business
Many reviews here are misleading. By any standard, you should not stay here for holiday, business or something. This is the one of worst extended stay hotels I ever stayed....
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Many reviews here are misleading. By any standard, you should not stay here for holiday, business or something. This is the one of worst extended stay hotels I ever stayed. This is a sole top worst in the nation. I know how ESAs can be near here e.g. Charlotte or Ralegh. Room is old, dirty and smoking smell even in non-smoking room. A lot of folks stay as if they live in their apartment. Here is typical scene if you would stay here. People pay cash in front desk for their daily stay in the morning. They hang out all day in various places in this property. They pull out some chairs from their room and hang out in the garage. Sometime, they grill bbq in back of property with loud music together. So this really is for their extended stay . Don't bother to stay here for your business « less
“Great Value-nice experience.”
May 2, 2011
m3s2g, Canton, MI | Trip type: Solo travel
Don't hesitate! I was sooo pleased with this room! I would definitely stay again-especially considering the price! I made a reservation but was quite concerned with what the room would...
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Don't hesitate! I was sooo pleased with this room! I would definitely stay again-especially considering the price! I made a reservation but was quite concerned with what the room would be like-but was so happy with the room. I didn't give a 5 because it is a small room-but didn't spend much time in the room anyway. Service didn't get a 5 only because I couldn't check in early. « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Details
Policies / Expenses
Total Taxes:
13.75%
Total Misc Fees:
$0.00 USD (mandatory resort fees/taxes)
Room Types - Crossland Winston Salem University Parkway
Studio Two Double Smoking
Two Double Beds
This room measures 425 square feet (38 square meters). Complimentary wireless Internet access and wireless Internet access (surcharge) keep you connected, and cable channels are offered for your entertainment. The in-room kitchen includes a refrigerator, a microwave, and cookware/dishware. You will have a shower/tub combination, as well as complimentary toiletries. A desk, an iron and ironing board (on request), and an iron and ironing board (on request) are among the conveniences offered. This room is Smoking.
Studio Two Double Non Smoking
Two Double Beds
This room measures 425 square feet (38 square meters). Complimentary wireless Internet access and wireless Internet access (surcharge) keep you connected, and cable channels are offered for your entertainment. The in-room kitchen includes a refrigerator, a microwave, and cookware/dishware. You will have a shower/tub combination, as well as complimentary toiletries. A desk, an iron and ironing board (on request), and an iron and ironing board (on request) are among the conveniences offered. This room is Non-Smoking.
Studio One Double Smoking
One Double Bed
This room measures 400 square feet (36 square meters). Complimentary wireless Internet access and wireless Internet access (surcharge) keep you connected, and cable channels are offered for your entertainment. The in-room kitchen includes a refrigerator, a microwave, and cookware/dishware. You will have a shower/tub combination, as well as complimentary toiletries. A desk, an iron and ironing board (on request), and an iron and ironing board (on request) are among the conveniences offered. This room is Smoking.
Studio One Double Non Smoking
One Double Bed
This room measures 400 square feet (36 square meters). Complimentary wireless Internet access and wireless Internet access (surcharge) keep you connected, and cable channels are offered for your entertainment. The in-room kitchen includes a refrigerator, a microwave, and cookware/dishware. You will have a shower/tub combination, as well as complimentary toiletries. A desk, an iron and ironing board (on request), and an iron and ironing board (on request) are among the conveniences offered. This room is Non-Smoking.
Amenities - Crossland Winston Salem University Parkway
Air conditioning
Alarm clock
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Elevator
Internet - wireless
Kitchen facilities
Laundry facilities
Non-smoking rooms
Pets allowed
Refrigerator
Telephone in all rooms
Television
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Airport & Shuttle Information - Crossland Winston Salem University Parkway
GSO 22 miles
Airport Shuttle? Sorry, no airport shuttle available.
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Based on 16 traveler reviews 
Value
Rooms
“Not really sure how I feel.....”
“Stay here if you only need a bed”
“Great Value-nice experience.”
Studio Two Double Smoking
Studio One Double Smoking