Extended Stay America, a member of the Extended Stay Hotels brand, is ideally suited for travelers in a group. No matter how long you will be staying with us, you are sure to enjoy our hotel suites, which feature plenty of room to relax, a fully-equipped kitchen with a full-size refrigerator, WiFi internet access, and ample workspace. Groups traveling for extended stays will appreciate personalized voicemail and an on-site laundry facility. Extended Stay America Chicago - Lansing is the ideal choice for groups traveling for business or pleasure. Many of our guests enjoy a visit to: Bally's Total Fitness, Lansing Cinema 8, River Oaks Shopping Mall, First Midwest Bank Amphitheatre, or any of the other attractions in the Chicago area.
Star Rating:
Local Attractions:
River Oaks Mall, Harrah's Casino, Trump Casino, Ford Motor Company
Hotel Reviews for Extended Stay America Chicago Lansing
3.0out of 5Based on 15 guest reviews, Average
Based on 6 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
3
Very Good
1
Average
0
Poor
1
Terrible
1
Most Recent Traveler Reviews:
“Not worth the price!”
Apr 27, 2013
Mia B, Chicago, Illinois, United States | Trip type: Business
Although my room was clean and linens fresh everything else was terrible! Hallways had terrible mildew y smell. Staff is rude and obnoxious and have an attitude. There were no...
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Although my room was clean and linens fresh everything else was terrible! Hallways had terrible mildew y smell. Staff is rude and obnoxious and have an attitude. There were no lotions when I arrived! How can a three star hotel not have lotion ? Check out is at 11 am not 12pm like every other establishment. And by 11:10 am a manager will come banging on tour door loudly telling you to get out! I would never stay here again! The star rating is wrong. Definitely a two star hotel. Also no pool or exercise room! « less
Read management response to this review.
Management response from Property Manager, General Manager
Thank you for taking the time to write a review of your stay. I sincerely apologize that you noticed a slight odor in the hallways and your check-out was not ideal. I have spoken with the housekeeping staff about the importance of cleaning and deoderizing areas within the hotel. As well, I am working with the staff on the proper way to address guest check-out times so the situation you described does not happen again.
I am grateful for the feedback you provided so we are able to continually improve our hotel. If you would like to discuss this further, please do not hesitate to contact me at lan@extendedstay.com. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
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“A great stay for the price ....”
Apr 20, 2013
FACEBLACK
I have to say that the overall stay was excellent . If they could get the tv channel selection to match the overall stay then it would really be (A-1)....
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I have to say that the overall stay was excellent . If they could get the tv channel selection to match the overall stay then it would really be (A-1). Thank you all very much for everything my wife and I truly enjoyed the stay . « less
Read management response to this review.
Management response from Property Manager, General Manager
Thank you for your great review of our property. I'm glad that you and your wife had a great overall experience. I do apologize about our channel selection. We are always working to improve this company wide.
Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area.
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Just got home from spending two nites at this hotel. We found our room to be very clean and the beds are way comfy. The front desk clerk was very...
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Just got home from spending two nites at this hotel. We found our room to be very clean and the beds are way comfy. The front desk clerk was very kind upon check-out and even wished us a blessed New Year, we would stay here again for sure. « less
Read management response to this review.
Management response from HM-ESA, Manager
Thank you for your great review of our property. I'm glad that you enjoyed the convenience in location and services provided. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area
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“I love this hotel!”
Oct 5, 2012
rosco_154
My wife and I love this hotel. It is clean, newly remodeled and has excellent amenities. We call it our home away from home. It has an updated kitchenette where...
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My wife and I love this hotel. It is clean, newly remodeled and has excellent amenities. We call it our home away from home. It has an updated kitchenette where you can cook your favorite meal. You will not be disappointed. « less
Read management response to this review.
Management response from john016, Manager
Thank you for your great review of our property. I'm glad that you enjoyed the kitchen and amenities. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area.
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“"Limited Stay America!"”
Oct 2, 2012
Daesha B, Saint Louis, Missouri | Trip type: Business
I stayed here for a week and the room was average but the service at the front desk was horrible. Even the manager had an "extra" attitude. They didnt exhibit...
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I stayed here for a week and the room was average but the service at the front desk was horrible. Even the manager had an "extra" attitude. They didnt exhibit much professionalism and I was very disgusted by the cleaniness of the housekeeping. « less
Read management response to this review.
Management response from john016, Manager
I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that the housekeeping and front desk service were not to your satisfaction. To make sure this doesn't happen again, I am reviewing this with the entire staff to ensure all our guests receive the upmost in quality services. Thank you again for providing us with your feedback. If you have any additional feedback, please reach out to me at lan@extendedstay.com. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Details
Check In:
3:00pm
Check Out:
11:00am
Year of Last Renovation:
2005
Floors:
3
Rooms:
122
Non Smoking Rooms:
92
Handicap Rooms:
Suites:
0
Meeting Rooms:
0
Policies / Expenses
Cancellation: 24 Hours prior to arrival
Total Taxes:
11.00%
Total Misc Fees:
$0.00 USD (mandatory resort fees/taxes)
Room Types - Extended Stay America Chicago Lansing
Studio One Queen Non Smoking
One Queen Bed
The pillowtop bed helps ensure a restful night. Complimentary wireless Internet access keeps you connected, and the 32-inch flat-screen TVs offers free movies. The in-room kitchen includes a refrigerator, a stovetop, and a microwave. The private bathroom has a shower/tub combination, as well as complimentary toiletries. A desk, an iron and ironing board, and a separate sitting area are among the conveniences offered. This room is Non-Smoking.
Studio One Queen Smoking
One Queen Bed
The pillowtop bed helps ensure a restful night. Complimentary wireless Internet access keeps you connected, and the 32-inch flat-screen TVs offers free movies. The in-room kitchen includes a refrigerator, a stovetop, and a microwave. The private bathroom has a shower/tub combination, as well as complimentary toiletries. A desk, an iron and ironing board, and a separate sitting area are among the conveniences offered. This room is Smoking.
Studio One King Smoking
One King Bed
The pillowtop bed helps ensure a restful night. Complimentary wireless Internet access keeps you connected, and the 32-inch flat-screen TVs offers free movies. The in-room kitchen includes a refrigerator, a stovetop, and a microwave. The private bathroom has a shower/tub combination, as well as complimentary toiletries. A desk, an iron and ironing board, and a separate sitting area are among the conveniences offered. This room is Smoking.
Studio One King Non Smoking
One King Bed
The pillowtop bed helps ensure a restful night. Complimentary wireless Internet access keeps you connected, and the 32-inch flat-screen TVs offers free movies. The in-room kitchen includes a refrigerator, a stovetop, and a microwave. The private bathroom has a shower/tub combination, as well as complimentary toiletries. A desk, an iron and ironing board, and a separate sitting area are among the conveniences offered. This room is Non-Smoking.
One King Bed suite Non Smoking
One King Bed
The pillowtop bed helps ensure a restful night. Complimentary wireless Internet access keeps you connected, and the 32-inch flat-screen TVs offers free movies. The in-room kitchen includes a refrigerator, a stovetop, and a microwave. The private bathroom has a shower/tub combination, as well as complimentary toiletries. A desk, an iron and ironing board, and a separate sitting area are among the conveniences offered. This room is Non-Smoking.
Studio Two Double Non Smoking
Two Double Beds
The pillowtop bed helps ensure a restful night. Complimentary wireless Internet access keeps you connected, and the 32-inch flat-screen TVs offers free movies. The in-room kitchen includes a refrigerator, a stovetop, and a microwave. The private bathroom has a shower/tub combination, as well as complimentary toiletries. A desk, an iron and ironing board, and a separate sitting area are among the conveniences offered. This room is Non-Smoking.
Studio Two Double Smoking
Two Double Beds
The pillowtop bed helps ensure a restful night. Complimentary wireless Internet access keeps you connected, and the 32-inch flat-screen TVs offers free movies. The in-room kitchen includes a refrigerator, a stovetop, and a microwave. The private bathroom has a shower/tub combination, as well as complimentary toiletries. A desk, an iron and ironing board, and a separate sitting area are among the conveniences offered. This room is Smoking.
Amenities - Extended Stay America Chicago Lansing
Air conditioning
Alarm clock
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Elevator
Fax available
Free local calls
Hairdryer available
Internet - wireless
Kitchen facilities
Laundry facilities
Movies in room
Non-smoking rooms
Pets allowed
Refrigerator
Shower
Telephone
Television
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Airport & Shuttle Information - Extended Stay America Chicago Lansing
Midway Airport is located 20 miles from hotel
Airport Shuttle? Sorry, no airport shuttle available.
Testimonials: Why use Hotel Planner?
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