We would like to introduce you to the Shilo Inn Rose Garden Hotel. The Shilo Inn Rose Garden has 44 rooms and is conveniently located in downtown Portland at 1502 NE 2nd Ave, just three blocks north of the Convention Center and right between the 5 Freeway and the Lloyd Center shopping mall. The MAX light rail system is just blocks away at the convention center which will take you to the Portland International Airport, the Oregon Zoo, Beaverton, Hillsboro, Gresham, The Portland Expo Center and downtown Portland.
Each guest room is complete with a microwave, refrigerator, coffee maker, ironing unit, in-room, first-run movies, games & entertainment. Free amenities include high speed internet access, deluxe continental breakfast with Hot Waffle Bar, coffee, fruit and popcorn in the lobby, USA Today newspaper and local calls. The Shilo Inn Rose Garden offers pet friendly rooms for a $25 service fee per visit.
Star Rating:
Local Attractions:
Portland Classical Chinese Garden, OMSI, Saturday Market, Lloyd Center Shopping Mall, Nike Town, Oregon Convention Center, Rose Quarter.
Apr 8, 2013
Nora C, Philomath, Oregon, United States | Trip type: Business
This is a small hotel with minimal services. It did have a free breakfast with just the basics, like yogurt and cereal. We did not get the room we paid...
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This is a small hotel with minimal services. It did have a free breakfast with just the basics, like yogurt and cereal. We did not get the room we paid for in advance on Orbitz but they said they did not have any other rooms. That was disappointing but it was only one night so it wasn't too big of a deal. I was glad they had free parking, since the Clarion across the street charged for parking. The hotel is in a good location for getting around the Lloyd Center and the Rose Garden area. « less
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Management response from Shilo Inns, General Manager
Dear Nora C.
Thank you for being our valued guest! We sincerely appreciate your choosing Shilo Inns and look forward to serving you again in the future.
Sincerely,
Gary S. General Manager
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“Comfortable place to stay”
Mar 18, 2013
Judithtbernard, Penticton, Canada | Trip type: Couples
I booked this room on a website that advertises good deals on "surprise" rooms. The Shilo Inn turned out to be a very good surprise indeed. It was concise tent...
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I booked this room on a website that advertises good deals on "surprise" rooms. The Shilo Inn turned out to be a very good surprise indeed. It was concise tent to everywhere we wanted to go. The room was comfortable, clean and breakfast was provided. The staff was helpful and courteous. What more could you ask for. « less
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Management response from Shilo Inns, General Manager
Dear Judithtbernard, I am glad to hear that your "surprise" was a good one. I hope you will consider staying with Shilo Inns in the future and just remember that we match the price of the major online websites (expedia, orbitz, etc). Thank you for staying with us.
Sincerely,
Gary Sorrels General Manager
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“Wouldn't come back...”
Jan 28, 2013
DEBRA L, Tacoma, WA | Trip type: Friends getaway
My Mother and I booked the Shilo Inn for a weekend. We arrived early, and they didn't have any rooms available yet, so we decided to head to the Convention...
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My Mother and I booked the Shilo Inn for a weekend. We arrived early, and they didn't have any rooms available yet, so we decided to head to the Convention Center. The gentleman at the desk was very helpful in marking a map for us, and explaining how to get there. After finding all parking lots at the Convention Center FULL, we ended up parking at the hotel - and walking there. It's about a 3/4 mile walk to the Convention Center. If you have any trouble walking, we saw many hotels that were much closer to it.
When we checked in, we found our room to be spacious, and fairly clean. Everything definitely needs updating as the carpet is very worn, there are some stains on the bedding, but it does look like the housekeeping staff do the best they can with what they have to work with. I tried to plug my phone charger into the outlet, and had to hit "reset" about 4 times before I could get it to work. In the morning I tried to use the hair dryer, but couldn't get it to work at all. I tried hitting the "reset" buttons on the dryer and the outlet to no avail. We also had used the refrigerator in the room, but in the morning found sodas to be frozen nearly solid.
We took advantage of the free breakfast. There is not much selection. I decided to toast a bagel and eat something more substantial later. There is only one toaster, and I ended up with a line of other people waiting to toast theirs also. Mine finally popped up and was hardly toasted at all, but feeling bad for the people waiting - I decided to eat it "as is" and not make them wait any longer. I think they should look into getting multiple toasters as their main breakfast item is bagels.
Upon check out, my Mom mentioned to the clerk that the hair dryer in our room wasn't working (we thought it was polite to let them know). We were very shocked by the response of the clerk. He sort of laughed and said that it "does work". We re-iterated that it didn't, but he insisted that you have to hit "clear" and "reset" etc... and HE could get it to work. I told him that I tried that, and he still insisted we didn't do it right. He also implied that it was probably unplugged and we weren't smart enough to think of that. The truth of the matter is that they obviously have an electrical problem, because you shouldn't have to hit "reset" numerous times to get an outlet or dryer to work. It also sounds like it's a regular problem in all rooms, and that they have no intention of fixing it.
Lots of other hotels in the area are nicer, and would treat you with a lot more respect! « less
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Management response from Shilo Inns, General Manager
Dear DEBRA L,
Thank you for reviewing your recent stay. I sincerely apologize for the misunderstanding regarding the electrical outlet reset. I also apologize that you felt a lack of respect from the clerk that you informed about the problem. I will discuss this with the desk team immediately to ensure that this does not reoccur.
Sincerely,
Gary Sorrels General Manager
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“I'd Look Elsewhere”
Jan 28, 2013
Earlene R, Sterling, Alaska, United States | Trip type: Family
I have to admit we did not actually stay at this hotel. Took a look at the room and checked out. Our visit to Portand was a last minute family...
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I have to admit we did not actually stay at this hotel. Took a look at the room and checked out. Our visit to Portand was a last minute family emergency so we weren't looking for a vacation spot. We were looking for budget after spending $2,000 to get there. The first impression of the hotel as you drive up is it is a "tweeker" hotel. We walked into the lobby and was hit with a moldy "old" smell. We could not check in early (at 3:00 pm) because they were still cleaning. We came back at 4:15 pm (check-in is listed as 4:00 pm) and still had to wait 10 minutes for them to "clean" the room. While waiting I believe I saw a drug deal go down in the parking lot! We finally got our room and walked down the hall that had tattered, old carpets and still that moldy smell. We opened the door to our room and was hit with a new smell--burnt marijuana. The bedspread looked lumpy as if someone already laid on it after making the bed. A closer look revealed broken potato chips or crackers lying on the bed. The room was very dark, even with the light on. We opened the window curtains and there was mold growing inside on the window sill. We turned around and told them we would not be staying. Found another hotel within 1/2 mile. It was $20 more a night but my husband and I felt safer and had a much better night's sleep. « less
Read management response to this review.
Management response from Shilo Inns, General Manager
Dear Earlene R,
Thank you for considering the Shilo Inn Rose Garden. I sincerely apologize that you were not pleased with the accommodations and chose not to stay. I appreciate your feedback and will immediately investigate your concerns.
Sincerely,
Gary Sorrels General Manager
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“Average low cost place to stay! Pet- friendly.”
Jan 26, 2013
Tracy F, Newport, Oregon, United States
I stayed here because it was near the Rose Garden where my family attended an event, and I was able to get a modest price through a third party site....
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I stayed here because it was near the Rose Garden where my family attended an event, and I was able to get a modest price through a third party site. Friendly and welcoming staff, free parking, continental breakfast and modest price were a plus. It is pet friendly which is good if your traveling with a pet, which we were not. Our room had an odd odor, which was my daughter said smelled of pee, like masked urine. My son's allergies started acting up fairly quickly- either mold or pet dander could be the culprit. I did inquire about a room that may not be frequented by pets, but no second floor rooma were availablw to fit my family. The decor is outdated but the room looked clean, beds were comfortable enough. The carpets on the first floor hall and room seemed old and dirty. This would not be a place I'd choose to stay again, but for the price and convenience it worked for the night. « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Details
Check In:
2:00pm
Check Out:
12:00pm
Year of Last Renovation:
2006
Floors:
2
Rooms:
44
Non Smoking Rooms:
7
Handicap Rooms:
Suites:
1
Meeting Rooms:
0
Policies / Expenses
Cancellation: 6pm day of arrival
Nightly Parking:
none
Total Taxes:
12.50%
Total Misc Fees:
$0.00 USD (mandatory resort fees/taxes)
Room Types - Shilo Inn Rose Garden
Mini Suite King
One King Bed
This room overlooks the city. Premium bedding and blackout drapes/curtains help ensure a restful night. The private bathroom has a shower/tub combination, as well as complimentary toiletries, a hair dryer, and a makeup/shaving mirror. Complimentary wireless Internet access and pay movies are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. A desk, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Mini Suite Two Queen
Two Queen Beds
This room overlooks the city. Premium bedding and blackout drapes/curtains help ensure a restful night. The private bathroom has a shower/tub combination, as well as complimentary toiletries, a hair dryer, and a makeup/shaving mirror. Complimentary wireless Internet access and pay movies are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. A desk, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Run of the House
One Bed
This room overlooks the city. Premium bedding and blackout drapes/curtains help ensure a restful night. The private bathroom has a shower/tub combination, as well as complimentary toiletries, a hair dryer, and a makeup/shaving mirror. Complimentary wireless Internet access and pay movies are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. A desk, a wake-up call service, and daily housekeeping are among the conveniences offered.
Amenities - Shilo Inn Rose Garden
Air conditioning
Alarm clock
Central location
Complimentary breakfast
Complimentary newspaper
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Fax available
Free local calls
Hairdryer available
Internet - wireless
Ironing facilities
Laundry facilities
Movies in room
Pets allowed
Quiet location
Refrigerator
Self controlled heating/cooling system
Shower
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Airport & Shuttle Information - Shilo Inn Rose Garden
10 miles from Airport.
Airport Shuttle? Sorry, no airport shuttle available.
Testimonials: Why use Hotel Planner?
"This is an awesome concept. I would not have gotten started without this service. Because my mom is recovering from a illness, this service has helped take the stress out of searching for a hotel at this late stage of our planning." L.P. - Bloomington, MN
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Based on 98 traveler reviews 
Value
Cleanliness
“Good location, free parking!”
“Wouldn't come back...”
“I'd Look Elsewhere”
Mini Suite King
Mini Suite Two Queen
Run of the House