Extended Stay America, a member of the Extended Stay Hotels brand, is ideally suited for travelers in a group. No matter how long you will be staying with us, you are sure to enjoy our hotel suites, which feature plenty of room to relax, a fully-equipped kitchen with a full-size refrigerator, WiFi internet access, and ample workspace. Groups traveling for extended stays will appreciate personalized voicemail and an on-site laundry facility. Extended Stay America Cincinnati - Fairfield is the ideal choice for groups traveling for business or pleasure. Many of our guests enjoy a visit to: Tri-County Mall, Dave and Busters, Showcase Cinemas, Cincinnati Mills, Kings Island, or any of the other attractions in the Cincinnati area.
Hotel Reviews for Extended Stay America Cincinnati Fairfield
3.0out of 5Based on 10 guest reviews, Average
Based on 13 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
1
Very Good
5
Average
2
Poor
2
Terrible
3
Most Recent Traveler Reviews:
“Clean, Convenient and Right for the Price”
Apr 20, 2013
LMTemp, Louisville, Kentucky | Trip type: Business
I travel for work and Initially stayed here because of its location near my office and the price. The rooms, unlike some other Extended Stay Hotels, are inside. Once you...
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I travel for work and Initially stayed here because of its location near my office and the price. The rooms, unlike some other Extended Stay Hotels, are inside. Once you check in at the office, you either walk up or down the stairs to your room (there are 3 floors and I happen to prefer the second floor). My experience has shown the rooms to be clean, including the dishes, but they do show their usage. Many of the rooms still have water stains on the ceiling from previous issues, long since repaired, some of the trim and carpeting around the room has seen better days, and the medicine cabinet/mirror in the bathroom is only 'ok'. They just replaced the TVs with flat screens, and the number of channels is certainly adequate including 3 from Showtime. The bedding and mattresses have recently been replaced with newer, more comfortable ones, They also now have a 'Grab & Go' breakfast which includes items like oatmeal bars, fruit bars, and muffins, all individually wrapped making it conenient to pickup something on the way out in the morning. There is the usual fruit and coffee. If you prefer, there is a table with chairs and couch on the second floor landing where you can take your time eating. For those interested in other amenities, there is an outside pool and vending machines on the first floor. The location of the hotel is right off Route 4 (Dixie Highway) which means that you are 5 to 10 minutes to just about anything you might need. In fact, you are walking distance to several restaurants and a convenience store. There have been improvements over the many, many times I have stayed there, but what has been consistent is the management. I have always found the managers and the clerks behind the desk to be very helpful and willing to assist in any way they can. This is not the Westin or the Sheraton, and they don't pretend to be. If you are looking for a clean, temporary place to stay, long or short term, at the right price with good service, this is the place. « less
Read management response to this review.
Management response from Property Manager, General Manager
I appreciate you taking the time to write a review of your experience with us. We appreciate the kind comments about the staff and our amenities; however, we apologize that the property itself looks like it might need further improvements. I have discussed your comments with the team, and we are developing a plan to address each of these items.
We continually work to improve our hotel, so I really appreciate you providing us with your feedback. Please feel free to contact me directly, at frd@extendedstay.com, with any additional comments or questions. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
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“best deal for a longer stay”
Mar 27, 2013
cooldude91
very clean. housekeeping is good and breakfast on the go is convenient. generally quiet and right off dixie highway so shopping and restaurants are easily accessible. not a far drive...
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very clean. housekeeping is good and breakfast on the go is convenient. generally quiet and right off dixie highway so shopping and restaurants are easily accessible. not a far drive to cincy for entertainment/nightlife. staff is courteous and helpful. great place go to work in the morning quiet at night. « less
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Management response from Joe Owens, Manager
Thank you for your review. We just started the "Grab & Go" breakfast a couple of months ago which has fruit, oatmeal, breakfast bars, muffins and of course coffee with flavored creamers. Hope to see you again when in Cincinnati.
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“STAY FAR AWAY”
Mar 3, 2013
xtandcharlie, Columbus, Ohio, United States | Trip type: Family
This was by far the WORST hotel i have ever stayed in. It was dirty - the kitchen dishes has old dried food stuck to them. The kitchen was covered...
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This was by far the WORST hotel i have ever stayed in. It was dirty - the kitchen dishes has old dried food stuck to them. The kitchen was covered in sticky hair and dirt. The mattresses were stained and broken. The toilet was broken and it was not repaired until the next morning. we took the blankets from the bed to cover the mattress on the broken dirty sofa sleeper and then were told there were no more blankets in the hotel. The carpet was filthy. Then entire hotel smells of stale cigarette smoke. GOD KNOWS what was smeared on the wall in the bathroom. The room is covered in dirt and dust. The drawers had garbage in them from a prior guest, and the oven was dirty. The refrigerator drawer was broken, and the counter is falling off the wall. The smell stayed with us after we left - and we left a day early. We paid $69 per night - we moved to a different hotel - paid a bit more - but had a clean room with clean beds.
WE had hoped that we could tolerate the dirty conditions - but even a run down apartment on a college campus would have been a step up.
Silver lining - Darrel at the front desk was friendly and kind. Super easy reservation - and he worked really hard to try and mitigate the shortfalls of the hotel.
I would drive out of my way to avoid staying here. « less
Read management response to this review.
Management response from Joe Owens, Manager
I regret that the hotel did not meet with your satisfaction. The managers and the staff will be made aware of your concerns and use the feedback to improve the facility. I hope you found the new Grab and Go breakfast that we just started offering at the hotel and the new flat screen TVs.
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“Straight garbage”
Nov 5, 2012
jtanisha
This was far the worst.hotel ever....it was gross
It was nasty.it was filthy ...and overall just not the place to be....i was scared to use any thing in the kitchen...
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This was far the worst.hotel ever....it was gross It was nasty.it was filthy ...and overall just not the place to be....i was scared to use any thing in the kitchen ...the first room box spring was as black as the black top in the parking lot ...the second room was 1% less gross then the first room....i would not stay there again if my life depended on it. « less
Read management response to this review.
Management response from Joe Owens, Manager
Thank you for your review. I regret the rooms at the hotel were not to the standard that was expected by you. I have spoken to the managers at the hotel and with the information in your review we will be able to correct the issues. I hope you will give Extended Stay America another try, if not at this location then at another hotel in the country.
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PROS: Full kitchen! Got a GREAT rate of $35/night through name-your-own-price on Priceline. Rooms were small but not uncomfortable. Kitchen had a decent amount of dishes and pans. Fridge was...
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PROS: Full kitchen! Got a GREAT rate of $35/night through name-your-own-price on Priceline. Rooms were small but not uncomfortable. Kitchen had a decent amount of dishes and pans. Fridge was clean. Internet worked fine. We asked for more pillows and they delivered them quickly. Accepted pets for $15/night. Close to main roads and lots of shopping/restaurants. Staff was very friendly, and I almost hate to leave any negative feedback just because they were so nice.
CONS: Very strong odors of what everybody is cooking. If you're sensitive to odors, this is not the place for you. Our room had what I think was a curry smell. It stayed in my clothes and luggage even after I got home. It wasn't disgusting, but not something you care to smell every time you go back to the hotel. To be fair, we added our own smell with some chili I made, so I can't be too harsh. The kitchen was the main reason we chose this place, and it worked well. Overall, the place had a feel of a run-down apartment complex, with florescent lighting and really dirty carpets in the hallway. No elevator - we asked for a ground-level room because our dog recently had surgery and stairs are difficult; but non-smoking rooms were only on 2nd level, so we just carried her up and down the stairs. The lobby TV was staticky and unwatchable. I think they just had it on for the sound. Room cleanliness and comfort was just OK, about what I'd expect out of a 2-star hotel. Pillows were flat, but they delivered more when we asked. Drains didn't drain well. No dish soap at all - we used hand-soap to clean our dishes.
Probably would opt for a nicer place, even if we had to spend a lot more. For $35/night, I think we got our money's worth, but not much more than that. « less
Read management response to this review.
Management response from Property Manager, General Manager
I recently received a copy of a review about your experience at our hotel. Our company prides itself on providing superior guest service and a great room at a great rate. I was happy to read that we provided you with 100% guest satisfaction in terms of our guest services, but was saddened to read about the rest of your stay. For that, please accept my most sincere apologies.
I do appreciate the opportunity to address your concerns about the condition of your room. Please know that we have strict quality control standards that are meant to prevent a situation like yours from occurring. Only certain rooms are designated as smoking rooms, the rest as non-smoking. It should never be the case that a guest who requests a non-smoking room is placed in a smoking room when the preferred room type is available. As well, because we offer kitchenettes in each of our rooms for guests to enjoy, it is sometimes a challenge to control the smells which can linger after one is done cooking. In response to your comments, I have met with hotel management and staff to find out how such an experience occurred and to determine a system for preventing a repeat occurrence.
Let me apologize again that your stay was not completely satisfying, and assure you that we will continue to listen to our guests in forums like this one or directly (please visit our website and click the Contact Us link at the bottom of the page). I hope that you would give us the pleasure of having you as a guest again at this hotel or any other brand locations in the future.
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Details
Check In:
3:00 PM
Check Out:
11:00 AM
Floors:
3
Rooms:
71
Non Smoking Rooms:
48
Handicap Rooms:
Suites:
0
Meeting Rooms:
0
Policies / Expenses
Cancellation: 6 pm Day of arrival
Room Types - Extended Stay America Cincinnati Fairfield
Studio One Queen Smoking
One Queen Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. The private kitchen is stocked with a full-sized refrigerator/freezer, a refrigerator, and a microwave. You will have a shower/tub combination; a hair dryer can be requested. An iron and ironing board, a clock radio, and extra towels/bedding in room are among the conveniences offered. This room is Smoking.
Studio One Queen Non Smoking
One Queen Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. The private kitchen is stocked with a full-sized refrigerator/freezer, a refrigerator, and a microwave. You will have a shower/tub combination; a hair dryer can be requested. An iron and ironing board, a clock radio, and extra towels/bedding in room are among the conveniences offered. This room is Non-Smoking.
Deluxe Studio One Queen Non Smoking
One Queen Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. The private kitchen is stocked with a full-sized refrigerator/freezer, a refrigerator, and a microwave. You will have a shower/tub combination; a hair dryer can be requested. An iron and ironing board, a clock radio, and extra towels/bedding in room are among the conveniences offered. This room is Non-Smoking.
Deluxe One Queen Accessible Non-Smoking
One Queen Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. The private kitchen is stocked with a refrigerator, a microwave, and cookware/dishware. You will have a shower/tub combination; a hair dryer can be requested. An iron and ironing board, a clock radio, and extra towels/bedding in room are among the conveniences offered. This room is Non-Smoking.
Deluxe Studio One Queen Smoking
One Queen Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. The private kitchen is stocked with a full-sized refrigerator/freezer, a refrigerator, and a microwave. You will have a shower/tub combination; a hair dryer can be requested. An iron and ironing board, a clock radio, and extra towels/bedding in room are among the conveniences offered. This room is Smoking.
Amenities - Extended Stay America Cincinnati Fairfield
Air conditioning
Alarm clock
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Electronic key card
Facilities for the disabled
Fax available
Free local calls
Hairdryer available
Internet - wireless
Kitchen facilities
Laundry facilities
Non-smoking rooms
Pets allowed
Private bathroom in room
Quiet location
Refrigerator
Shower
Swimming pool - outdoor
Telephone
Telephone in all rooms
Television
Travellers cheques accepted
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Airport & Shuttle Information - Extended Stay America Cincinnati Fairfield
33 miles from Cincinnati/Northern Kentucky International Airport
Airport Shuttle? Sorry, no airport shuttle available.
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Based on 13 traveler reviews 
Value
Rooms
Cleanliness
“Clean, Convenient and Right for the Price”
“STAY FAR AWAY”
Studio One Queen Smoking