All of Homestead Studio Suites are studio suites featuring a well-equipped kitchen, complete with cooking and dining utensils so you can cook in your room and save money. Additional amenities include free “Grab-and-Go” breakfast, free WiFi, free local telephone calls within a specified area, personalized voice mail, and on-site guest laundry facilities. Weekly housekeeping service is provided for guests staying eight or more nights.
Our guests have two options for fitness facilities: LA Fitness and LifeStart Fitness. Both within a mile of the hotel, each offers unique amenities and a variety of use/membership programs. (Please see a Guest Services Associate for details.) There are restaurants, grocery stores, movie theatres, and shopping all within minutes of the hotel.
At check in, you will be required to present a valid photo ID and a valid credit card or cash payment for up to the first seven nights of your stay. Payments are due weekly thereafter. We accept all major credit cards. We are unable to process cash advances against credit cards, so please bring either travelers' checks or cash (US $s) for meals, attractions, etc. (Of course, most also accept major credit cards.)
Should you need transportation from the airport to the hotel or from the hotel to any local attraction, American Taxi’s Hotel Corporate Preferred service is available.
Star Rating:
Local Attractions:
Naper Settlement, Riverwalk, DuPage Children's Museum, Edward Hospital, North Central College, Wheaton College, Herrick Lake Forest Preserve, Chicago Premium Outlet Mall, Westfield Fox Valley Mall, Yorktown Mall
May 8, 2013
homesweethome011, USA | Trip type: Business
Early this year (2013) they've remodeled the entire place (new paint, carpets/floors, bathtubs refinished, flat tv, ....) and now it looks very good and contemporary. I've stayed there for almost...
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Early this year (2013) they've remodeled the entire place (new paint, carpets/floors, bathtubs refinished, flat tv, ....) and now it looks very good and contemporary. I've stayed there for almost two years because my (professional type) job was in the area, but I lived in another state and commuted every weekend. The price was discounted and after a month of stay there is no sales tax. My room was on the third floor facing the opposite side of the highway and there was no noise, even with open windows.
Over this "very extended period" I didn't have a single issue that was detriment to make me leave. Everything that I've asked to be fixed was fixed timely. All the little favors that I've asked for have been answered. In my experience (and it was a long one and I saw a lot!) the best thing that this place has is its staff, led by Sherry, the Manager. I knew every member of the team and not even once in almost two years I had a reason to complain about any of them; on a contrary, they were all very kind, polite, forthcoming and trying hard to make my stay pleasant and I am so much thankful to them for their hospitality and customer service! « less
Read management response to this review.
Management response from Property Manager, General Manager
Thank you for posting such a glowing review. I am glad to read that you were pleased with the results of our renovation. I truly appreciate your comments regarding our timely resolution to any request you made or issue you reported. We are here to help make your stay comfortable and safe; I am proud of the team for accomplishing that mission.
Once more, thank you for posting your review and for choosing our hotel to be your "home away from home."
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“Not bad, but very noisy”
Mar 7, 2013
twokidsonecat, Toronto, ON | Trip type: Business
The rooms are not too bad ... reasonable space for the price. Cannot recommend the hotel though for sleep - walls and not thick and heard the neighbors until after...
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The rooms are not too bad ... reasonable space for the price. Cannot recommend the hotel though for sleep - walls and not thick and heard the neighbors until after 1 in the morning, and road noise is very pronounced. I was in a room facing the highway and the noise of cars could be clearly heard .. single pane windows that open and not sealed completely it seems. When you are in a hotel the one thing you really need is ... sleep. This did not happen at this hotel.
Front desk staff was very helpful and friendly. « less
Read management response to this review.
Management response from HM-ESA, Manager
Thank you for taking the time to review your recent stay. Given our company's commitment to superior guest service, it was great to read about your positive experience with our staff. Of course, I was disheartened to read that your stay wasn't 100% satisfactory. You certainly have my sincerest apologies.
I am eager to respond to your issue. Please know that we strive to provide our guests with a relaxing home away from home experience. We do have systems in place to ensure that outside noise doesn't interfere with a guest's stay. Additionally, our hotels are constructed in such a way as to mitigate the noise from outside disturbances. In the event that you are disturbed by an outside event while in your room, a call to the front desk usually ensures a rapid resolution. In your case, we recognize that we failed to operate according to our standard practices, which caused the disturbance to last longer that it should have.
Although it is unusual for a guest to have the experience you did while staying with us, we would like to use your account to help us make our hotel even better. Again, I am deeply sorry that you did not have a completely enjoyable stay at our hotel, and I promise that we are focused on total guest satisfaction every day. Please don't hesitate to reach out to me at this hotel or to our guest relations team directly by visiting our website and clicking the Contact Us link at the bottom of the page. I do hope that you will let me demonstrate our redoubled efforts in the future here or at any of Extended Stay Hotels(sm)' other locations throughout the U.S. and in Canada.
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“Good place. Basic but no complaints.”
Jul 10, 2012
George B, Cocoa Beach, FL | Trip type: Couples
We really did not need extended stay which is what they are set up for, but it was good. It could be better if they included basic hotel stuff like...
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We really did not need extended stay which is what they are set up for, but it was good. It could be better if they included basic hotel stuff like shampoo. « less
Read management response to this review.
Management response from Property Manager, Manager
I recently received a copy of your review of the Homestead Chicago - Naperville. We take great pride in offering a clean, comfortable room at an affordable price, so I was happy to read your comments about your accommodations. However, I was disappointed to read the rest of your remarks. Please accept my most sincere apologies.
We specialize in providing clean, comfortable rooms at an affordable price. That means we don't set out extra amenities like shampoo, lotions, shower caps, etc, in our rooms. However, our hotel does have a limited supply of sundries at the front desk, and we happily dispense them free of charge upon request. Operating in this way allows us to continue to provide you our great rooms at exceptional rates. I take seriously your concern, however, and assure you that we work very hard to explain exactly what we offer to our guests before they arrive.
I am, of course, very sorry that we were unable to make our offerings more clear to you before you checked in, and hope that you will keep our hotel in mind when your future needs are for an accommodation like ours. It's not common that we get the sort of feedback you provided, and although it is discouraging to read, it will help us make our hotel even better in the future. Let me apologize again that your stay was not completely satisfying, and assure you that we will continue to listen to our guests in forums like this one or directly (please visit our website and click the Contact Us link at the bottom of the page). I hope we have addressed your concern satisfactorily, and that you would give us the pleasure of having you as a guest again at this hotel or any other Extended Stay Hotels(sm) brand location in the future.
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“Not good, not at all.”
Apr 26, 2012
Torschlusspanik
Floor in room wasn't vacuumed thoroughly, it appeared areas hasn't been vacuumed in months. Blood stains on sheets. Aged pillows, beyond their replacement date. Bed was uncomfortable, the mattress cover...
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Floor in room wasn't vacuumed thoroughly, it appeared areas hasn't been vacuumed in months. Blood stains on sheets. Aged pillows, beyond their replacement date. Bed was uncomfortable, the mattress cover shifted constantly. Visibly dirty curtains. Lights in the lamps buzzed after being on for short periods of times. Dirty grout on bathroom floor. Food left in fridge from previous guest. Dishes were disgusting, some so sticky they stuck to my finger when I picked them up. Unruly guests were not handled by overnight staff, for multiple nights in a row. I watched a staff member spit on the hallway carpet. I will not stay here again, and recommend you don't either. « less
Read management response to this review.
Management response from Property Manager, Manager
I recently received a copy of your review. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies.
We know that our guests have multiple hotel choices, which is why our mission is to provide clean, comfortable rooms at an affordable price that guests want to come back to. The room condition you describe is totally unacceptable to me and not at all representative of our quality standards. In response to your post, I have met with our hotel staff and used your review to help coach them on room cleaning and inspection policy.
It's not common that we get the sort of feedback you provided, and although it is discouraging to read, it will help us make our hotel even better in the future. Let me apologize again that your stay was not completely satisfying, and assure you that we will continue to listen to our guests in forums like this one or directly (please visit our website and click the Contact Us link at the bottom of the page). I hope we have addressed your concern satisfactorily, and that you would give us the pleasure of having you as a guest again at this hotel or any other Extended Stay Hotels(sm) brand location in the future.
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“Horrible customer service!!!!!!!!!!!!”
Feb 17, 2012
bells1982
Have stayed at Homestead for several months and this place is just horrible! Customers service by management was unnecessary and uncalled for. The luxury of having a kitchen in my...
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Have stayed at Homestead for several months and this place is just horrible! Customers service by management was unnecessary and uncalled for. The luxury of having a kitchen in my room was good but whenever I needed something, I waited up to two days sometimes to get what I needed (clean towels, garbage bags, fixing a light). I would not recommend this place just because of the customer service and management. « less
Read management response to this review.
Management response from Christopher Thomas-Moore, Manager
I recently received a copy of your review of the Homestead Chicago - Naperville. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies.
We specialize in providing guests with the amenities and service they require for an enjoyable stay at an exceptional rate. In the case of housekeeping, our standard service schedule provides one full housekeeping after every seven days stayed, with the option to purchase additional housekeeping services as desired. Operating our business in this way allows us to continue offering the same great rates to which our guests have become accustomed.
It's not common that we get the sort of feedback you provided, and although it is discouraging to read, it will help us make our hotel even better in the future. Let me apologize again that your stay was not completely satisfying, and assure you that we will continue to listen to our guests in forums like this one or directly (please visit our website and click the Contact Us link at the bottom of the page). I hope we have addressed your concern satisfactorily, and that you would give us the pleasure of having you as a guest again at this hotel or any other Extended Stay Hotels(sm) brand location in the future.
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Details
Check In:
11:00 AM
Check Out:
3:00 PM
Year of Last Renovation:
2012
Floors:
3
Rooms:
136
Corridors:
All Rooms Have Interior Hallways
Non Smoking Rooms:
124
Handicap Rooms:
7
Suites:
0
Room Windows:
Windows Do Open
Cleaning Frequency:
Weekly
Meeting Rooms:
0
Dist. to Food/Bars:
0.5 Mi
Dist. to 24hr Restaurant:
4.0 Mi
Dist. to Nearest Gym:
0.5 Mi
Policies / Expenses
Cancellation: Individual = before 3:00 p.m. day of arrival; Group = 30 days before day of arrival
Nightly Parking:
Free
Total Taxes:
10.40%
Total Misc Fees:
$0.00 USD (mandatory resort fees/taxes)
Additional Person Fee:
5.00 Per Person
Room Types - Homestead Studio Suites Hotel
STUDIO-2 QUEEN BEDS-Accessible
Two Queen Beds
Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. The in-room kitchen includes a refrigerator, a stovetop, and a microwave. The private bathroom has a shower/tub combination, as well as a hair dryer. A wake-up call service, an iron and ironing board, and a clock radio are among the conveniences offered. This room is Non-Smoking.
Studio 2 Queen Non Smoking
Two Queen Beds
Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. The in-room kitchen includes a refrigerator, a stovetop, and a microwave. The private bathroom has a shower/tub combination, as well as a hair dryer. A wake-up call service, an iron and ironing board, and a clock radio are among the conveniences offered. This room is Non-Smoking.
Studio 1 Queen Non Smoking
One Queen Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. The in-room kitchen includes a refrigerator, a stovetop, and a microwave. The private bathroom has a shower/tub combination, as well as a hair dryer. A wake-up call service, an iron and ironing board, and a clock radio are among the conveniences offered. This room is Non-Smoking.
Deluxe Studio 1 King Smoking
One King Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. The in-room kitchen includes a refrigerator, a stovetop, and a microwave. The private bathroom has a shower/tub combination, as well as a hair dryer. A wake-up call service, an iron and ironing board, and a clock radio are among the conveniences offered. This room is Smoking.
Studio 1 King Non Smoking
One King Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. The in-room kitchen includes a refrigerator, a stovetop, and a microwave. The private bathroom has a shower/tub combination, as well as a hair dryer. A wake-up call service, an iron and ironing board, and a clock radio are among the conveniences offered. This room is Non-Smoking.
STUDIO-QUEEN BED-Accessible
One Queen Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. The in-room kitchen includes a refrigerator, a stovetop, and a microwave. The private bathroom has a shower/tub combination, as well as a hair dryer. A wake-up call service, an iron and ironing board, and a clock radio are among the conveniences offered. This room is Non-Smoking.
Studio 1 Queen Smoking
One Queen Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. The in-room kitchen includes a refrigerator, a stovetop, and a microwave. The private bathroom has a shower/tub combination, as well as a hair dryer. A wake-up call service, an iron and ironing board, and a clock radio are among the conveniences offered. This room is Smoking.
Deluxe Studio 1 King Non Smoking
One King Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels with pay movies are offered for your entertainment. The in-room kitchen includes a refrigerator, a stovetop, and a microwave. The private bathroom has a shower/tub combination, as well as a hair dryer. A wake-up call service, an iron and ironing board, and a clock radio are among the conveniences offered. This room is Non-Smoking.
Amenities - Homestead Studio Suites Hotel
Air conditioning
Alarm clock
Central location
Clothes drying
Complimentary breakfast
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Electronic key card
Elevator
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Hairdryer available
Handicap accessible
Internet - wireless
Internet is Complimentary
Ironing facilities
Kitchen facilities
Laundry facilities
Non-smoking rooms
24 hours opened
Pets allowed
Private bathroom in room
Quiet location
Radio in room
Refrigerator
Self controlled heating/cooling system
Shower
Tea and coffee making facilities
Telephone in all rooms
Telephone - Free local calls
TV - Free Cable
Travellers cheques accepted
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Show Pet Policy1 pet per room. $25/night pet fee, up to maximum $150/stay (additional taxes apply.) Pets outside of guest room must remain on leash at all times. Not allowed in common areas inside hotel.
Airport & Shuttle Information - Homestead Studio Suites Hotel
Chicago O'Hare = 28 miles; Chicago Midway = 25 miles
Airport Shuttle? Sorry, no airport shuttle available.
Testimonials: Why use Hotel Planner?
"My team and I had a great stay at the Marriot Norcross last week. I was unable to meet up with Ms Vanita and unable to passed her a box of Godiva Chocolates I bought for her. We will not even bother to seek other hotel-planning-organization after we have used your great service. You can even quote me on this. Meanwhile, we have to make 2 trips to the states every year from now onwards and will definitely use your services. Once again, thank you for making our trip a success." O.S. - Atlanta, GA
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Based on 17 traveler reviews 
Value
Rooms
“great place for a very extended stay....”
“Not bad, but very noisy”
“Good place. Basic but no complaints.”
“Horrible customer service!!!!!!!!!!!!”
STUDIO-2 QUEEN BEDS-Accessible