Minutes from Historical Downtown Savannah, Ft. Stewart, Malls, Beach, Movie theaters, Golf Courses, Parks and Gardens, Trolley Tours, Riverboat Cruises, and Family Dining.
“Rennovations Underway, Still Got a Good Night's Sleep”
May 7, 2013
ilovepuppylove, Bonita Springs, Florida | Trip type: Couples
We were fortunate to get a room that had just been re-done. Very comfy beds. Remember, this is not a luxury hotel, but for two weary travellers looking for a...
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We were fortunate to get a room that had just been re-done. Very comfy beds. Remember, this is not a luxury hotel, but for two weary travellers looking for a pet-friendly hotel I prefer Quality Inns over others. Rennovations did not interfere with our rest but were unsightly with old mattresses & other refuse piled behind the building. Not pretty but I was happy our regular stop on the way to the Gulf Coast received a make-over. « less
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Management response from Gloria Brown, Guest Relations Manager
Thank you for your return visit, we are so glad that you found our renovated room comfortable. We you visit us again, we should be completed renovated and you will be pleased with the entire property. Thank you so much for choosing the Quality Inn Richmond Hills, we appreciate your business. Gloria M. Brown Guest Relations Manager
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“Being renovated - Not bad, not great”
May 3, 2013
Abram N, Theodosia, United States | Trip type: Business
On a recent 5 day trip from Arkansas to Florida and back, we stayed at the Quality Inn in Richmond Hill, FL. It was undergoing major renovations at the time,...
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On a recent 5 day trip from Arkansas to Florida and back, we stayed at the Quality Inn in Richmond Hill, FL. It was undergoing major renovations at the time, which presented a few difficulties, such as the first room we were assigned would not open with anyone's key - not even maintenance staff's keys. Noisy location, and the walls are very thin, meaning that we could hear other people in their rooms, as well as their televisions. Good location - just off Interstate 95, for easy travel on and off. Numerous restaurants nearby. « less
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Management response from Gloria Brown, Guest Relations Manager
We apologize for the inconvenience of the renovations. We are working very hard to improve and upgrade the hotel. We hope you will visit us again and see the completed product, I think you will be pleasantly surprised. Thank you for staying at the Quality Inn Richmond Hill. Gloria M. Brown Guest Relations Manager
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“Nice place to stay, great service”
Apr 29, 2013
rhurley, Fredericksburg, Virginia | Trip type: Family
I was a little worried about staying here due to a few of the posts, however, after I went in and spoke to the lady at the front desk I...
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I was a little worried about staying here due to a few of the posts, however, after I went in and spoke to the lady at the front desk I thought I would give it a try. It was pretty late at night and I needed to stop on our way back from Disney. Brittany (the front desk employee) was one of the nicest hotel employees I have ever met. She was very friendly and helpful and knew a lot about the area even though she had not lived there long herself. The hotel was very clean. Our room was clean, the beds were comfortable and the breakfast was good. They had cereals, fruit, eggs, sausage, grits and etc.. all for free. Next time I am traveling through I will not hesitate to stay here again. Thank you Brittany for being so nice to my family and myself. « less
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Management response from Gloria Brown, Guest Relations Manager
Thank you so much for your review and remarks about the Quality Inn Richmond Hills. We are so glad that Britney was able to help you and make you feel at home. The new owners are working on upgrading and improving the hotel and should complete the renovations soon. Please plan to visit us again soon, we appreciate your review and your business. Gloria M. Brown Guest Relations Manager
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“Stay away!”
Apr 18, 2013
frydmice, Colonial Heights, Virginia | Trip type: Family
We noticed construction when we checked in but were assured by the front desk that the work would stop by 7 pm. Our rooms were dirty, the tv didn't work,...
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We noticed construction when we checked in but were assured by the front desk that the work would stop by 7 pm. Our rooms were dirty, the tv didn't work, there was construction noise with banging, loud cursing by workers and workers running up and down the corridor until 2 am! I complained repeatedly and nothing was done. There were carloads of sleazy characters hanging around in the parking lot. The next morning we went to eat breakfast and the health department had shut down the hot breakfast the day before so just cold pastries. I asked several times to talk to the manager but he refused to see me. I called Quality Inn to complain and they wouldn't take my complaint until I had checked out because they say the manager should have a right to fix the problem well, that didn't happen. Finally I got a call six weeks later from the hotel offering me 2000 quality points for my inconvenience. I am so disappointed with Quality Inn in general and this hotel in particular. Stay far away from this dive. « less
Read management response to this review.
Management response from Gloria Brown, Guest Relations Manager
I am so sorry you had so many problems at this hotel. Most of all, I am sorry that no one was available to assist you at the hotel and that it took so long to address your complaint. This owner is new and trying to improve the facility. I will forward your comments to this owner so he can use the comments to get everything as it should be. Thank you for letting us know of your experience, and again I am sincerly sorry that the service and the facility as not up to par. Gloria M. Brown Guest Services Manager
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“Pleasant surprise”
Apr 13, 2013
Curtis113, Jacksonville, Florida | Trip type: Family
The hotel is very conveniently located close to the exit on I 95 and we wanted to stay within our budget. Our expectations were not high as it became clear...
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The hotel is very conveniently located close to the exit on I 95 and we wanted to stay within our budget. Our expectations were not high as it became clear that this hotel is under renovation currently. But the check in was friendly so we gave it a chance. To our amazement, the room was very pretty and fresh with brandnew furniture! Nice flat screen, fridge, microwave. The clerk told us they will get everything new and have new mangement. We will give it a try again in the future. « less
Read management response to this review.
Management response from Gloria Brown, Guest Relations Manager
As new owners, we are pleased that our guest are beginning to see that we are upgrading the hotel. The front desk employee is correct, the hotel will have "new" everything. We appreciate your comments, please come see us again soon so you can see our progress. Thank you for staying with us. Gloria M. Brown Guest Relations Manager
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Complimentary wired and wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include a hair dryer. A desk, complimentary weekday newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Two Doubles Smoking
Two Double Beds
Complimentary wired and wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include a hair dryer. A desk, complimentary weekday newspapers, and a wake-up call service are among the conveniences offered. This room is Smoking.
King Non-smoking
One King Bed
Complimentary wired and wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include a hair dryer. A desk, complimentary weekday newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
King Smoking
One King Bed
Complimentary wired and wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include a hair dryer. A desk, complimentary weekday newspapers, and a wake-up call service are among the conveniences offered. This room is Smoking.
Amenities - Quality Inn
Air conditioning
Alarm clock
ATM
Baggage storage facilities
Breakfast in room
Central location
Clothes drying
Complimentary breakfast
Complimentary newspaper
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Electronic key card
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Internet - ethernet
Internet is Complimentary
Ironing facilities
Laundry facilities
Licensed bar
Movies in room
Microwave in room
Non-smoking rooms
24 hours opened
Office or business center
Pets allowed
Private bathroom in room
Private garden grounds
Quiet location
Radio in room
Refrigerator
Restaurant
Self controlled heating/cooling system
Shower
Swimming pool - outdoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Telephone - Free local calls
Television
TV - Free Cable
TV - Free Showtime
Travellers cheques accepted
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Show Pet Policy10.00 pet fee
Airport & Shuttle Information - Quality Inn
Savannah Hilton Head Airport, approximately 17 miles
Airport Shuttle? Sorry, no airport shuttle available.
Testimonials: Why use Hotel Planner?
"First time experience was great. We are involved with a softball organization that support 5 teams. I will pass the word to the rest of our coaches." P.D. - Bloomington, IL
"I want to personally thank you for all of your help in planning this special event. I would like to extend to you a personal invitation to stop by the Marriott during our stay so I can thank you in person for helping me in planning." S.P. - Houston, TX
Based on 11 traveler reviews 
Value
Service
“Rennovations Underway, Still Got a Good Night's Sleep”
“Nice place to stay, great service”
“Stay away!”
Two Doubles Non-smoking
King Non-smoking