Extended Stay America offers rooms with a Queen Bed, a King Bed or two Double Beds. Our rooms come with well equipped Kitchens including a full size refrigerator, 2 burner stove top, coffee maker, toaster, microwave oven; and cookware and utensils for two. In addition all rooms have a recliner, cable TV, free local calls and voicemail. Wifi is available for a small fee. We are also pet friendly ( small fee required) and have a 24 hour coin operated laundry room on site.
Star Rating:
Local Attractions:
Disneyland, Arrowhead Pond, Angel Stadium, Richard Nixon Library and Knotts Berry Farm all within a 15 mile radius
Hotel Reviews for Extended Stay America Orange County Anaheim Hill
4.0out of 5Based on 13 guest reviews, Very Good
Based on 26 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
13
Very Good
4
Average
5
Poor
0
Terrible
4
Most Recent Traveler Reviews:
“Pleasantly Surprised”
May 2, 2013
TINA W, Long Beach, California | Trip type: Business
I reluctantly chose Anaheim Hills location because I thought it was going to be too far from all my job functions and in a sense it was. But upon my...
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I reluctantly chose Anaheim Hills location because I thought it was going to be too far from all my job functions and in a sense it was. But upon my check-in I was greeted so nicely by the front desk personnel particularly Robert the mananger and Luis the front desk attendant that I decided to stay and brave the distance. The rooms are clean and modern and the free wifi is a added bonus along with the free coffee and granola bars and fruit for breakfast each morning. Whenever I needed anything rather it be and extra pillow or silverware there would be no problem. All in all my stay has felt very comfortable and homey, the staff at Extended Stay are awesome and I would definitely recommend the Anaheim Hills location to my co-workers and friends. « less
Read management response to this review.
Management response from Property Manager, General Manager
Tina - The staff and I read your review, and would like to thank you for writing such nice things about our property and team. I'm thrilled that your stay has been an enjoyable and comfortable one.
The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
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“The place to stay”
Apr 24, 2013
Tim L, Brea | Trip type: Business
The reason I picked this place its close to all major freeways. When I checked in everyone was so nice and friendly. My room was clean and ready when I...
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The reason I picked this place its close to all major freeways. When I checked in everyone was so nice and friendly. My room was clean and ready when I got to there. I will tell all my friends what a get express I had here... « less
“dirty bathroom and bed”
Mar 18, 2013
sweettoothtep, San Francisco, California, United States | Trip type: Business
When I checked in I saw visible urine on the toilet. When I went to sleep I found blood on my pillow and dirt on my sheets! It was not...
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When I checked in I saw visible urine on the toilet. When I went to sleep I found blood on my pillow and dirt on my sheets! It was not just a little dirt. I stripped the bed and found multiple stains. This resulted in the single worst night that I've ever had in a hotel. « less
Read management response to this review.
Management response from Michael Daddona, Manager
I recently received a copy of your review of the Extended stay America – Anaheim Hills. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. I do appreciate the opportunity to provide an explanation regarding the issues you described. I truly understand your aggravation and the inconvenience you experienced. The circumstances you have detailed are, of course, unacceptable and highly regrettable. It is our goal to provide a pleasant and relaxing environment where our guests can feel at home when they’re away from home. And we recognize that in order to achieve that goal, we must provide outstanding service. We know that our guests have multiple hotel choices, which is why our mission is to provide clean, comfortable rooms at an affordable price that guests want to come back to. The presence of stains on the sheets and beddings you describe is totally unacceptable to me and not at all representative of our quality standards. In response to your post, I have met with our hotel staff and used your review to help coach them on room cleaning and inspection policy. I hope you can give us another chance when you are back in the area.
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“Horrible!!! Stay Away!!!”
Mar 1, 2013
Richard H, Corona, California | Trip type: Family
With only 1 room left, they knowingly placed us next to a person with mental issues. Now I know why everyone moved out of that room, because I did the...
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With only 1 room left, they knowingly placed us next to a person with mental issues. Now I know why everyone moved out of that room, because I did the same thing after trying to get another room for 2 weeks!! The mental person would yell and scream at the top of his lungs about wanting to kill everyone and stab everyone using every foul language you can imagine. He would scream, hit, and slam things on the wall. I even heard him cutting wood in the room. All of this happened throughout the day and into the night. The first two weeks, I have seen the cops come by twice and an ambulance that took him away (however, he came back a few days later). When I asked the counter about that guy and getting another room, I was told that all the rooms were taken and thay they were in process of trying to kick that guy out. My wife and I couldn't sleep at night and was seriously worried for our safety. I talked to a another guy across from us (not even sharing a common wall) and he couldn't sleep either. He called his American Express card and received a full refund! I emailed corporate about the situation to see if they could do anything for me, and left all my information. I never heard back from them. After two weeks I finally moved out of the room and into another room down the hall. It was better, but the walls are thin. You can hear everyone above you walking, having sex, and people talking all over the place into the wee hours of the night. None of the ranges have vents, so if you cook, the smell will stay in your room for a long time. The windows are hard as hell to close and open! My wife couldn't get it to budge at all. I had to apply a lot of force to open and close the window. This is the same for both rooms. This is the absolutely worst place I have ever stayed in my entire life and will never go back! I would never recommend this hotel to anyone! « less
Read management response to this review.
Management response from Michael Daddona, Manager
I received a copy of your review, and wanted to take a moment to personally respond. The issues you described are not acceptable, and we sincerely apologize for your experience. To prevent this from happening again, the entire staff is retrained again on how to solve these types of issues. We are grateful for the feedback you provided so we are able to continually improve our hotel. We do hope that you will return to our hotel, or any other Extended Stay Hotels locations in the future. We invite you to contact us at lah@extendedstay.com if you have any additional comments.
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“I feel like home”
Feb 27, 2013
cuongly
This hotel is great, good location near Honda center and Angels stadium. The room is big and clean with fully equipped kitchen make life easier and affordable when travel. The...
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This hotel is great, good location near Honda center and Angels stadium. The room is big and clean with fully equipped kitchen make life easier and affordable when travel. The staff are excellent and friendly . « less
Read management response to this review.
Management response from Michael Daddona, Manager
Thank you for your great review of our property. I'm glad that we provided you a home away from home while you were with us. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area.
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Details
Check In:
3pm
Check Out:
11am
Year of Last Renovation:
2002
Floors:
3
Rooms:
116
Non Smoking Rooms:
100
Handicap Rooms:
Suites:
3
Room Windows:
Windows Do Open
Meeting Rooms:
0
Policies / Expenses
Cancellation: 24 hours for 1-5 reservations; 72 hours for 5+ reservations
Nightly Parking:
0
Typical Group Deposit:
10%
Total Taxes:
15.00%
Total Misc Fees:
$0.00 USD (mandatory resort fees/taxes)
Room Types - Extended Stay America Orange County Anaheim Hill
Studio One King Non-Smoking
One King Bed
Complimentary wireless Internet access keeps you connected, and the 32-inch flat-screen TVs offers premium TV channels. The private kitchen is equipped with a refrigerator, a stovetop, and a stovetop. The private bathroom has a shower/tub combination, as well as complimentary toiletries. An iron and ironing board, a clock radio, and a multi-line phone with free local calling are among the conveniences offered. This room is Non-Smoking.
Studio One Queen Smoking
One Queen Bed
Complimentary wireless Internet access keeps you connected, and the 32-inch flat-screen TVs offers premium TV channels. The private kitchen is equipped with a refrigerator, a stovetop, and a stovetop. The private bathroom has a shower/tub combination, as well as complimentary toiletries. An iron and ironing board, a clock radio, and a multi-line phone with free local calling are among the conveniences offered. This room is Smoking.
Studio One Queen Non-Smoking
One Queen Bed
Complimentary wireless Internet access keeps you connected, and the 32-inch flat-screen TVs offers premium TV channels. The private kitchen is equipped with a refrigerator, a stovetop, and a stovetop. The private bathroom has a shower/tub combination, as well as complimentary toiletries. An iron and ironing board, a clock radio, and a multi-line phone with free local calling are among the conveniences offered. This room is Non-Smoking.
Studio 2 Double Smoking
Two Double Beds
Complimentary wireless Internet access keeps you connected, and the 32-inch flat-screen TVs offers premium TV channels. The private kitchen is equipped with a refrigerator, a stovetop, and a stovetop. The private bathroom has a shower/tub combination, as well as complimentary toiletries. An iron and ironing board, a clock radio, and a multi-line phone with free local calling are among the conveniences offered. This room is Smoking.
Studio 2 Doubles Non-Smoking
Two Double Beds
Complimentary wireless Internet access keeps you connected, and the 32-inch flat-screen TVs offers premium TV channels. The private kitchen is equipped with a refrigerator, a stovetop, and a stovetop. The private bathroom has a shower/tub combination, as well as complimentary toiletries. An iron and ironing board, a clock radio, and a multi-line phone with free local calling are among the conveniences offered. This room is Non-Smoking.
Studio One King Smoking
One King Bed
Complimentary wireless Internet access keeps you connected, and the 32-inch flat-screen TVs offers premium TV channels. The private kitchen is equipped with a refrigerator, a stovetop, and a stovetop. The private bathroom has a shower/tub combination, as well as complimentary toiletries. An iron and ironing board, a clock radio, and a multi-line phone with free local calling are among the conveniences offered. This room is Smoking.
Amenities - Extended Stay America Orange County Anaheim Hill
Air conditioning
Alarm clock
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Elevator
Fax available
Free local calls
Hairdryer available
Handicap accessible
Internet - wireless
Ironing facilities
Kitchen facilities
Laundry facilities
Non-smoking rooms
Pets allowed
Private bathroom in room
Refrigerator
Shower
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Airport & Shuttle Information - Extended Stay America Orange County Anaheim Hill
John Wayne Airport is the nearest Airport it is approximately 20 miles away. We do not offer a shuttle service, but guest may rent a taxi or use an Airport Super Shuttle.
Airport Shuttle? Sorry, no airport shuttle available.
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Previously Known As: Extended Stay America Anaheim Hills, Extended Stay America Orange County Anaheim Hills