Extended Stay America, a member of the Extended Stay Hotels brand, is ideally suited for travelers in a group. No matter how long you will be staying with us, you are sure to enjoy our hotel suites, which feature plenty of room to relax, a fully-equipped kitchen with a full-size refrigerator, WiFi internet access, and ample workspace. Groups traveling for extended stays will appreciate personalized voicemail and an on-site laundry facility. Extended Stay America Louisville - Hurstbourne is the ideal choice for groups traveling for business or pleasure. Many of our guests enjoy a visit to: Churchill Downs, Churchill Downs Museum, Louisville Slugger Bat Factory & Retail Store, Louisville Slugger Field and Complex, Waterfront Park, or any of the other attractions in the Louisville area.
Star Rating:
Local Attractions:
Six Flags Kentucky Kingdom, KY Fair and Expo Center, Downtown Louisville
Hotel Reviews for Extended Stay America Louisville Hurstbourne
2.0out of 5Based on 12 guest reviews, Poor
Based on 16 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
4
Very Good
0
Average
1
Poor
2
Terrible
9
Most Recent Traveler Reviews:
“I'll be back!”
May 13, 2013
ImGoingThere
I enjoyed my stay very much. Sean and Rose were excellent. They are very professional and always have a smile for you. My room was perfect. And the breakfast had...
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I enjoyed my stay very much. Sean and Rose were excellent. They are very professional and always have a smile for you. My room was perfect. And the breakfast had a few good choices like oatmeal and granola bars. Which I love. And nice hot coffee which is a must have for me! I'm am coming back very soon. See ya then. « less
Read management response to this review.
Management response from Property Manager, General Manager
I appreciate you taking the time to write a review of your experience with us. It was incredibly rewarding to read your remarks about our hotel. They motivate the staff and I to continue working hard, ensuring every guest has the same experience you did.
Thank you for sharing your experience with us. If you have any additional feedback, we would like to hear it. Please contact me, at lvh@extendedstay.com, so we can speak directly. Thank you for choosing Extended Stay Hotels. We hope we have the opportunity to see you again in the future.
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“cheapskate”
May 11, 2013
fishingdaddeo, Mason, Ohio
paid for my one night stay and when I went to check out the manager told me they charged the wrong amount and said I owed him $11. I have...
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paid for my one night stay and when I went to check out the manager told me they charged the wrong amount and said I owed him $11. I have never heard of a place doing this. I didn't have time to stay and argue. otherwise, it is what you would expect for the price. lady at front desk was helpful and nice. Will not stay there again due to the manager. « less
Read management response to this review.
Management response from Property Manager, General Manager
I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize about any confusion regarding the billing of your stay with us. I met with the staff, and we will be doing a training session on billing guests to ensure that all guests are charged correctly at check-in.
We continually work to improve our hotel, so I really appreciate you providing us with your feedback. If you would like to discuss this further, please do not hesitate to contact me at lvh@extendedstay.com. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
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“Okay for passing through a single night.”
Apr 20, 2013
souperdad, LOUISBURG | Trip type: Business
Older, smaller property, desk clerk was polite. Choose not to use the kitchen.
Grab n'go breakfast is neat if an "early" riser and out the door before the birds are...
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Older, smaller property, desk clerk was polite. Choose not to use the kitchen.
Grab n'go breakfast is neat if an "early" riser and out the door before the birds are up.
Property has not been updated in a while, flat screen television was a surprise considering the dated equipment and cramped quarters. « less
Read management response to this review.
Management response from Property Manager, General Manager
I received a copy of your review, and wanted to take a moment to personally respond. Your comments in regards to the front desk staff and the new flat screen televisions are much appreciated; yet, I was disheartened to read that you were disappointed by our gran and go breakfast as well as the overall property. To uphold our company's high standards, we are constantly working to find ways to improve our offerings and appearance. We will keep your comments in mind as we do so moving forward.
We continually work to improve our hotel, so I really appreciate you providing us with your feedback. If you have any additional feedback, please reach out to me at lvh@extendedstay.com. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
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“Great Renovation”
Apr 9, 2013
CharlesC392, BigClifty, Ky | Trip type: Couples
My wife and I stayed here and found it great! There was alot of bad reviews on here about this place and while I don't know how the place was...
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My wife and I stayed here and found it great! There was alot of bad reviews on here about this place and while I don't know how the place was before 4/5/2013 I can tell you that this is a great hotel for the money. We had a very very clean room that was everything you could ask for. The kitchenette was nice enough with decent enough appliances. The renovations was noticed and even the bedside alarm clock was pretty cool. All I can say is that if you had a bad experiance you should consider giving them another shot! « less
“Like being at home”
Mar 4, 2013
Flash20r5
On check in the staff was very helpful the room nice and clean the hotel is in a very good location you do not have to go very far to...
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On check in the staff was very helpful the room nice and clean the hotel is in a very good location you do not have to go very far to get good food or to do shoppingwhen I'm back in Louisville ky I will be staying there « less
Read management response to this review.
Management response from Joe Owens, Manager
Thank you for your review. The hotel staff are happy the their stay was great and the location of the hotel is close to where you need to be. Hope to see you when you are in Louisville again.
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Details
Check In:
3:00 PM
Check Out:
11:00 AM
Floors:
3
Rooms:
72
Suites:
0
Room Windows:
Windows Do Open
Meeting Rooms:
0
Policies / Expenses
Cancellation: 6 PM Day of arrival
Total Taxes:
14.00%
Total Misc Fees:
$4.99 USD (mandatory resort fees/taxes)
Room Types - Extended Stay America Louisville Hurstbourne
Studio One Queen Non Smoking
One Queen Bed
Complimentary wireless Internet access keeps you connected, and cable channels are offered for your entertainment. The in-room kitchen includes a refrigerator, a microwave, and cookware/dishware. You will have a shower/tub combination, as well as complimentary toiletries. A desk, an iron and ironing board, and a clock radio are among the conveniences offered. This room is Non-Smoking.
Studio One Queen Smoking
One Queen Bed
Complimentary wireless Internet access keeps you connected, and cable channels are offered for your entertainment. The in-room kitchen includes a refrigerator, a microwave, and cookware/dishware. You will have a shower/tub combination, as well as complimentary toiletries. A desk, an iron and ironing board, and a clock radio are among the conveniences offered. This room is Smoking.
Apartment Queen
One Queen Bed
Complimentary wireless Internet access keeps you connected, and cable channels are offered for your entertainment. The in-room kitchen includes a refrigerator, a microwave, and cookware/dishware. You will have a shower/tub combination, as well as complimentary toiletries. A desk, an iron and ironing board, and a clock radio are among the conveniences offered. This room is Non-Smoking.
Deluxe Studio One Queen Smoking
One Queen Bed
Complimentary wireless Internet access keeps you connected, and cable channels are offered for your entertainment. The in-room kitchen includes a refrigerator, a microwave, and cookware/dishware. You will have a shower/tub combination, as well as complimentary toiletries. A desk, an iron and ironing board, and a clock radio are among the conveniences offered. This room is Smoking.
Deluxe Studio One Queen Non Smoking
One Queen Bed
Complimentary wireless Internet access keeps you connected, and cable channels are offered for your entertainment. The in-room kitchen includes a refrigerator, a microwave, and cookware/dishware. You will have a shower/tub combination, as well as complimentary toiletries. A desk, an iron and ironing board, and a clock radio are among the conveniences offered. This room is Non-Smoking.
Amenities - Extended Stay America Louisville Hurstbourne
Air conditioning
Alarm clock
Central location
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Electronic key card
Facilities for the disabled
Fax available
Free local calls
Hairdryer available
Central heating
Internet - wireless
Kitchen facilities
Laundry facilities
Non-smoking rooms
Pets allowed
Private bathroom in room
Private car parking
Quiet location
Refrigerator
Self controlled heating/cooling system
Shower
Swimming pool - outdoor
Telephone
Telephone in all rooms
Television
Travellers cheques accepted
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Airport & Shuttle Information - Extended Stay America Louisville Hurstbourne
Louisville International Airport: 20 Min
Airport Shuttle? Sorry, no airport shuttle available.
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Based on 16 traveler reviews 
Value
Rooms
Service
“I'll be back!”
Studio One Queen Non Smoking