Hotel Reviews for Extended Stay Deluxe Atlanta Marietta Powers F
2.5out of 5Based on 10 guest reviews, Poor
Based on 13 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
4
Very Good
0
Average
1
Poor
3
Terrible
5
Most Recent Traveler Reviews:
“Was surprised pleasantly with the motel.”
Mar 28, 2013
Nanachris60
Staff was terrific friendly and very helpful. I will come back for sure and will reccomend it to anyone. Location was excellent the area was very nice. Only suggestion I...
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Staff was terrific friendly and very helpful. I will come back for sure and will reccomend it to anyone. Location was excellent the area was very nice. Only suggestion I would make would be to make the sofa a bit more private in room. « less
Read management response to this review.
Management response from Manager-AAL, Manager
Thank you so very much for your nice review of our property. Whenever I read comments like yours, it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to be a part of the premier lodging source for business and leisure travelers looking for a great room at a great rate. We know that our largest asset is our loyal base of customers like you, which is why we are so firmly committed to your satisfaction. We know you have many lodging options in the area, which is why providing you and every guest with professional, friendly service is our priority.
Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Once again, thanks for all of your very kind words.
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“hookers/condoms”
Feb 25, 2013
jaime k, Birmingham, Alabama | Trip type: Family
As I checked in the hotel at 10:30pm my husband and kids was standing by the elevator...I had to pay extra for an upgrade to double beds because they had...
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As I checked in the hotel at 10:30pm my husband and kids was standing by the elevator...I had to pay extra for an upgrade to double beds because they had us in 1 queen bed. As we went up to our room it smells like old steal cigarette smoke and alcohol. We get to our room and my husband tells me that when they were waiting on me that at the elevator that several women got on the elevator that looked like hookers and men walking down the hall looked drunk. I called orbitz to see if I could get a refund and leave to find somewhere else. Orbitz never answered my question and sent me to several different departments I held on for 45 min. During this time my husband walked over to CVS to get us drinks because the drink machine was broke. He asked the cashier about the hotel and he indicated that this hotel was used for prostitutes and drugs. We decided to stay only because the kids were asleep and it was midnight and we had been driving since 12:30pm. I felt if we just stayed in the room until the morning we could get out as soon as possible. The room was decent and couldn’t smell the smoke but the shower didn’t work great. The beds were hard as ROCKS and kept me up all night. During the night there were fire trucks and police at the front of the building, I wouldn’t dare go out of my room to find out what happened. I called orbitz and canceled the next night stay. When I checked out I asked for a refund on the cash I paid with for the upgrade. The lady didn’t see anywhere in her computer that I had paid cash for an upgrade. After waiting on her she decides to give me half back but still doesn’t believe I paid for an upgrade. Maybe they need to question the guy on night shift instead of me! As I loaded the car there was a used CONDOM on the ground in front of the front door. I will never go back there!! « less
Read management response to this review.
Management response from Manager-AAL, Manager
I recently received a copy of your review, and wanted to take a moment to respond. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies.
As this hotel’s manager, I challenge our staff to continually improve the experience of our guests, from the cleanliness of our rooms, to the courteous professionalism of our staff. Unfortunately, in your situation, it is clear that we were unsuccessful in achieving these goals. Given our belief that guests like you are our most valuable asset, this failure is particularly troubling.
Your review has caused us to take a serious look at the systems we have in place to handle our day to day operations and we will be making modifications as appropriate.
It's not common that we get the sort of feedback you provided, and although it is discouraging to read, it will help us make our hotel even better in the future. Let me apologize again that your stay was not completely satisfying, and assure you that we will continue to listen to our guests in forums like this one or directly (please visit our website and click the Contact Us link at the bottom of the page). I hope we have addressed your concern satisfactorily, and that you would give us the pleasure of having you as a guest again at this hotel or any other Extended Stay Hotels(sm) brand location in the future.
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“Seriously!!!”
Feb 19, 2013
Victoria O, Coral Springs, Florida, United States | Trip type: Family
My non smoking room, reeked of stale smoke ! Kitchenette and bathroom countertops dirty ( I cleaned w/Lysol) . Fridge door had no handle(broken off) fan and light above stove...
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My non smoking room, reeked of stale smoke ! Kitchenette and bathroom countertops dirty ( I cleaned w/Lysol) . Fridge door had no handle(broken off) fan and light above stove did not work,, and cabinet housing garbage was broken. Bed linens were clean, thank goodnes. inquired other pet friendly hotels in area, and they were booked.. Will NEVER stay in this chain again! I was unable to physically check out of hotel at 5:15 am on 2/18/2013. No one at desk or anywhere near....but front doors were unlocked for easy entry/exit. DO NOT Stay here! « less
Read management response to this review.
Management response from Manager-AAL, Manager
I recently received a copy of your review, and wanted to take a moment to respond. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies.
We know that our guests have multiple hotel choices, which is why our mission is to provide clean, comfortable rooms at an affordable price that guests want to come back to. The room condition you describe is totally unacceptable to me and not at all representative of our quality standards. In response to your post, I have met with our hotel staff and used your review to help coach them on room cleaning and inspection policy.
It's not common that we get the sort of feedback you provided, and although it is discouraging to read, it will help us make our hotel even better in the future. Let me apologize again that your stay was not completely satisfying, and assure you that we will continue to listen to our guests in forums like this one or directly (please visit our website and click the Contact Us link at the bottom of the page). I hope we have addressed your concern satisfactorily, and that you would give us the pleasure of having you as a guest again at this hotel or any other Extended Stay Hotels(sm) brand location in the future.
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“Hookers.”
Oct 14, 2012
12yu
Hookers have been setting up shop here since I checked in for training two months ago. They're about as subtle as a nuclear bomb going off in your bathroom. They...
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Hookers have been setting up shop here since I checked in for training two months ago. They're about as subtle as a nuclear bomb going off in your bathroom. They have their drivers/pimps drop them off in full hooker regalia and make no attempt to disguise what they are doing. Guys coming and going at all hours of the night and no one in management seems to mind even though kids and families are roaming the halls. Just a heads up. If you want some action after a long than this might be your place. « less
Read management response to this review.
Management response from Manager-AAL, Manager
I received a copy of your review, and wanted to take a moment to personally respond. The situation you described is not acceptable, and I sincerely apologize for your experience. To prevent this from happening again, my team is contacting the police. I appreciate you bringing this to our attention. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
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“Horrible!!!”
Oct 7, 2011
VasuRaj, Atlanta, Georgia | Trip type: Business
This place is so shabby, horrible. I believe they have not changed their linens, beds, carpets in a decade. I was booked here to stay for 2 weeks on a...
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This place is so shabby, horrible. I believe they have not changed their linens, beds, carpets in a decade. I was booked here to stay for 2 weeks on a business trip, and I moved out in a week. You will get some good hotels in Windy Hill Road & Delk Road, which are vwey close from this location. « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Room Types - Extended Stay Deluxe Atlanta Marietta Powers F
Deluxe Studio 1 Queen Smoking
One Queen Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. The private kitchenette is equipped with a refrigerator, a microwave, and cookware/dishware. Bathroom amenities include a hair dryer. A sofa bed, a desk, and a separate sitting area are among the conveniences offered. This room is Smoking.
Deluxe Studio 1 Queen Non - Smoking
One Queen Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. The private kitchenette is equipped with a refrigerator, a microwave, and cookware/dishware. Bathroom amenities include a hair dryer. A sofa bed, a desk, and a separate sitting area are among the conveniences offered. This room is Non-Smoking.
Deluxe Studio 1 King Non - Smoking
One King Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. The private kitchenette is equipped with a refrigerator, a microwave, and cookware/dishware. Bathroom amenities include a hair dryer. A sofa bed, a desk, and a separate sitting area are among the conveniences offered. This room is Non-Smoking.
Deluxe Studio 1 King Smoking
One King Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. The private kitchenette is equipped with a refrigerator, a microwave, and cookware/dishware. Bathroom amenities include a hair dryer. A sofa bed, a desk, and a separate sitting area are among the conveniences offered. This room is Smoking.
Deluxe Studio 2 Queen Smoking
Two Queen Beds
Complimentary wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. The private kitchenette is equipped with a refrigerator, a microwave, and cookware/dishware. Bathroom amenities include a hair dryer. A sofa bed, a desk, and a separate sitting area are among the conveniences offered. This room is Smoking.
Deluxe Studio 2 Queen Non - Smoking
Two Queen Beds
Complimentary wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. The private kitchenette is equipped with a refrigerator, a microwave, and cookware/dishware. Bathroom amenities include a hair dryer. A sofa bed, a desk, and a separate sitting area are among the conveniences offered. This room is Non-Smoking.
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Previously Known As: Extended Stay Deluxe Atlanta Marietta Powers Ferry
Based on 13 traveler reviews 
Value
“Was surprised pleasantly with the motel.”
“hookers/condoms”
“Horrible!!!”
Deluxe Studio 1 Queen Smoking
Deluxe Studio 1 King Non - Smoking
Deluxe Studio 2 Queen Smoking