"Filthy room, Filthy bed spread, Filthy Restroom, Terribly Long Checkin"
Overall Score1.0/ 5
Carpet in the room did not appear vacuumed. Carpet felt sticky in places. Bed spreads (comforters) on both beds had dirt stains along the edge that would normally be in contact with face (we opted to take and roll the bed spreads down). Fold out sofa sleeper didn't have linens or blankets for it, we asked for them to be delivered, but ended up going to front desk after approximately a half hour wait to get linens. The bathroom was filthy. It took approximately 45 minutes to check in, even though we already had reservations. Because the conditions were so terrible, we received a free complimentary night's stay at another Extended Stay, which we redeemed at Extended Stay in Jackson, MS. I thought we needed to give them another chance, plus I like the word "free". We made reservations approximately 8 hrs before checkin, but we had to still wait a minimum of 30 minutes while their computers reconciled the day's business. We checked vacancies at other hotels, but none were available, so we were stuck with Extended Stay, which proved to be just as bad and possibly worse the our Marietta, GA Extend Stay. We will never ever consider Extended Stay again. I don't know who owns Extended Stay, but it is clear that they are terribly managed and that they have no standard of cleanliness or values.
10-Jun-2014 Verified Review