HILTON MYSTIC

HILTON MYSTIC

20 Coogan Blvd., Mystic, CT 06355 United States (USA)
View Map 1-800-230-4134
3.5 Star Resort property, Hotel
41.37179-71.95477
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Average
3.5/ 5

Based on 526 guest reviews

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  • Indoor pool in hotel
  • The Avg. Group Saves 21.4%!
  • Fitness + Health Center
  • 182 rooms in property
  • 4 floors in property
  • Check-out: 11.00am
  • Groups/Meetings rating of 10.0/10
  • 9 conference rooms in property

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Room Types

Check Rates1 King Bed
Non-Smoking
Check Rates1 King Bed Accessible
Non-Smoking
Check Rates1 King Bed Comp Wireless Serenity Bed Luxury Linens Mp3 Clock Crabtree Evelyn Bath Amenities
Non-Smoking
Check Rates1 King Bed Complimentary Wireless Serenity Bed Luxury Linens
Non-Smoking
Check Rates1 King Bed Complimentary Wireless Serenity Bed Luxury Linens Mp3 Clock Crabtree Evelyn Bath Amenitie
Non-Smoking
Check Rates1 King Bed with Jetted Tub
Non-Smoking
Check Rates1 King Bed with Whirlpool Tub
Non-Smoking
Check Rates1 King Bed with Whirlpool Tub Robe Bottle Water Mp3 Clock Crabtree Evelyn Comp Wireless Serenity Bed
Non-Smoking
Check Rates1 King Bed with Whirlpool Tub Robe Bottle Water Mp3 Clock Crabtree Evelyn Complimentary Wireless Ser
Non-Smoking
Check Rates1 King Mobility Accessible with Bathtub
Non-Smoking
Check Rates1 King Mobility Accessible with Bathtub Comp Wireless Serenity Bed Luxury Linens Mp3 Clock Radio Pet
Non-Smoking
Check Rates1 King Mobility Accessible with Bathtub Complimentary Wireless Serenity Bed Luxury Linens
Non-Smoking
Check Rates1 King Mobility Accessible with Bathtub Complimentary Wireless Serenity Bed Luxury Linens Mp3 Clock
Non-Smoking
Check Rates1 King Mobility Accessible with Roll in Shower
Non-Smoking
Check Rates1 King Mobility Accessible with Roll in Shower Comp Wireless Serenity Bed Luxury Linens Mp3 Clock Ra
Non-Smoking
Check Rates1 King Mobility Accessible with Roll in Shower Complimentary Wireless Serenity Bed Luxury Linens
Non-Smoking
Check Rates1 King Mobility Accessible with Roll in Shower Complimentary Wireless Serenity Bed Luxury Linens Mp3
Non-Smoking
Check Rates2 Double Beds
Non-Smoking
Check Rates2 Double Beds Comp Wireless Serenity Bed Luxury Linens Mp3 Clock Crabtree Evelyn Bath Amenities
Non-Smoking
Check Rates2 Double Beds Complimentary Wireless Serenity Bed Luxury Linens
Non-Smoking
Check Rates2 Double Beds Complimentary Wireless Serenity Bed Luxury Linens Mp3 Clock Crabtree Evelyn Bath Ameni
Non-Smoking
Check Rates2x Points Package 1 King Bed Complimentary Wireless Serenity Bed Luxury Linens
Non-Smoking
Check Rates2x Points Package 1 King Mobility Accessible with Bathtub Complimentary Wireless Serenity Bed Luxury
Non-Smoking
Check Rates2x Points Package 1 King Mobility Accessible with Roll in Shower Complimentary Wireless Serenity Bed
Non-Smoking
Check Rates2x Points Package 2 Double Beds Complimentary Wireless Serenity Bed Luxury Linens
Non-Smoking
Check RatesBreakfast and WiFi 1 King Bed Complimentary Wireless Serenity Bed Luxury Linens
Non-Smoking
Check RatesBreakfast and WiFi 1 King Mobility Accessible with Bathtub Complimentary Wireless Serenity Bed Luxur
Non-Smoking
Check RatesBreakfast and WiFi 1 King Mobility Accessible with Roll in Shower Complimentary Wireless Serenity Be
Non-Smoking
Check RatesBreakfast and WiFi 2 Double Beds Complimentary Wireless Serenity Bed Luxury Linens
Non-Smoking
Check RatesFamily Fun Package 1 King Bed Complimentary Wireless Serenity Bed Luxury Linens
Non-Smoking
Check RatesFamily Fun Package 1 King Mobility Accessible with Bathtub Complimentary Wireless Serenity Bed Luxur
Non-Smoking
Check RatesFamily Fun Package 1 King Mobility Accessible with Roll in Shower Complimentary Wireless Serenity Be
Non-Smoking
Check RatesFamily Fun Package 2 Double Beds Complimentary Wireless Serenity Bed Luxury Linens
Non-Smoking
Check RatesStandard 2 Double Beds
Non-Smoking
Check RatesStandard King
Non-Smoking
Check RatesThe Hhonors Weekend 1 King Bed Complimentary Wireless Serenity Bed Luxury Linens
Non-Smoking
Check RatesThe Hhonors Weekend 1 King Mobility Accessible with Bathtub Complimentary Wireless Serenity Bed Luxu
Non-Smoking
Check RatesThe Hhonors Weekend 1 King Mobility Accessible with Roll in Shower Complimentary Wireless Serenity B
Non-Smoking
Check RatesThe Hhonors Weekend 2 Double Beds Complimentary Wireless Serenity Bed Luxury Linens
Non-Smoking

Local Attractions

Mystic Aquarium Mystic Seaport Olde Mystic Village Foxwoods Resort Casino Mohegan Sun Sabino River Cruises B.F. Clyde's Cider Mill Denison Homestead Museum Mitchell College Coast Guard Accademy Connecticut Collge

Verified Reviews of Hilton Mystic

Below are the verified reviews from guests that we have booked recently:
"This was the worst decision I made, staying at the Mystic Hilton."
Overall Score1.0/ 5
Poor service, poor attitude. The Manager, Sam, is very unprofessional. He put us in a room that was already occupied. Then he put us in a room that had not been cleaned thoroughly after the last guest. Our breakfast the next morning, delivered by room service, was ice cold. What a way to begin the second day of our three night stay: a 60.00 cold breakfast that was supposed to be hot. I called Hilton Corporate in Dallas, after speaking to three people, I barely scratched the surface of getting anywhere. Later that afternoon, I returned to the room to find the message light flashing away on the phone. It was another Manager, Cesar. He was professional and friendly, but the damage was already done. Breakfast at the buffet left me even more frustrated on our last day. We were finally seated and promised coffee. The coffee arrived about 15 minutes later. My husband had a place setting, I however did not. I got up from our table and went to the front desk. The associate was polite and assured us she would locate the food and beverage manager, and promptly send him to the dining area to speak with us. Joe was wonderful. He wasted no time in finding us and seemed genuinely concerned as he listened attentively to we had been through. Before we were finished with our breakfast, the server came over to inform us that breakfast was on them. A much appreciated gesture. But again, too much damage had already been done. I was offered no partial refund or percentage off a future visit upon check out. Nothing. Zip. I have to tell you that we will never be a guest at a Hilton hotel again. Never. Ever. Potential guests at the Hilton in Mystic, Ct. beware.
(Individual traveler, booked 1 room), from US flag
20-Feb-2014 Verified Review, stayed from Mon Feb 17 to Thu Feb 20 2014 at a $74.25 average nightly rate.
"A disappointing experience from the beginning."
Overall Score1.0/ 5
Housekeeping is more professional than "Sam", the Assistant Manager, that was left in charge of a hotel he had no business running. We were treated rudely by the front desk. Given the key to an already occupied room, then given the key to a room that was left partially cleaned. Filthy coffee maker, no ice bucket, not enough towels, and a cold breakfast that was supposed to be delivered hot.
(Individual traveler, booked 1 room), from US flag
20-Feb-2014 Verified Review, stayed from Mon Feb 17 to Thu Feb 20 2014 at a $74.25 average nightly rate.

Customer Reviews of Hilton Mystic

3.5 out of 5.Based on 526 guest reviews, Average

Property Description

The Hilton Mystic at the Aquarium is a premiere destination for group accommodations and dining, as well as corporate meetings and conventions. Located just off Interstate 95 (at exit 90) in Southeastern Connecticut, the Hilton combines the flavor of New England’s history and heritage with superlative guest services, luxurious accommodations and a prime location for the perfect destination for your guests. We’re just finishing up an $8 million renovation of our property, including all new guest rooms, conference space and grand ballroom, exterior decorations and parking lot improvements. Our hotel is a 100% non-smoking property. Other amenities include: · 182 guest rooms & suites on 4 floors (83 of which are doubles)· Mooring Restaurant · Soundings Lounge· Over 5,500 sq. ft. of flexible meeting/banquet space (great for an in-transit meal break!)· Room service · Indoor pool, Precor Fitness Center· Tour planners earn Hilton HHonors Points & Miles!As the Hilton is in the heart of Mystic, there are many other local activities to take advantage of such as visiting the Submarine Force Museum and USS Nautilus in Groton, or exploring Mystic Seaport, The Museum of America and the Sea. Eight restaurants, live theater at Cornerstone Playhouse and shopping in the Olde Mistick Village and the Mystic Aquarium & Institute for Exploration are all within ‘senior strolling’ walking distance of our hotel. Or perhaps the gaming and entertainment options at Foxwoods Resort & Casino, MGM Grand or Mohegan Sun, both just 20 minutes away, would be of interest for your participants.

Details / Other Expenses

Check In:4.00pm
Check Out:11.00am
Year of Last Renovation:2007
Floors:4
Rooms:182
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:182
Handicap Rooms:8
Suites:8
Room Windows:Windows Do Open
Cleaning Frequency:Daily
Meeting Rooms:9 View Spaces
Meeting Space:6000 sq. feet
Banquet Space:Holds 250 people
Dist. to Food/Bars:On-site
Dist. to 24hr Restaurant:1.0 Mi
Dist. to Nearest Gym:On-site
Lounge/Bar Hours:5pm - 1am
Policies / Expenses
Cancellation:
Overnight rooms must be cancelled 24 hours in advance
Nightly Parking:Comp
Typical Group Deposit:$500.00
Total Taxes:15.00%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)
State Tax: 7.50%
Occupancy Tax: 7.50%
Food and Beverage Tax: 6.35%
Audio Visual Tax: 6.35%
Porterage Fee: 5.00 Per Person (round trip)
Rooms Wireless Internet Fee: 0.00 Per Day (Comp.)
Meeting Wireless Internet Fee: 0.00 Per Day (Comp.)
Food and Beverage Service Charge:20.00%
Banquet Bartender Fees:75.00 Per Function
Chef Attendant Fees:50.00 Per Function
Avg. Continental Breakfast Cost: 6.50 Per Person
Avg. Plated Breakfast Cost: 9.50 Per Person
Avg. Buffet Breakfast Cost:14.95 Per Person
Avg. Plated Lunch Cost:19.95 Per Person
Avg. Buffet Lunch Cost:19.95 Per Person
Avg. Boxed Lunch Cost:19.95 Per Person
Avg. Plated Dinner Cost:40.00 Per Person
Avg. Buffet Dinner Cost:45.00 Per Person
Morning Break Cost: 3.95 Per Person
Afternoon Break Cost: 6.95 Per Person
Banquet Gallon of Coffee:30.00 Per Person
Banquet Soda: 2.95 Per Person
Banquet Bottled Water: 2.95 Per Person

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
We allow service animals.


  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Breakfast in room
  • Central location
  • Charge for early check out
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Games room
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Ironing facilities
  • Jacuzzi
  • Licensed bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Private car parking
  • Private garden grounds
  • Quiet location
  • Radio in room
  • Restaurant
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • TV room
  • Voicemail

Airport & Shuttle Information

One hour from Bradely International Hartford, CT and just 45 minutes from T.F. Green Providence, RI.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Full hot breakfast buffet is $15.00 per person. The continental option is $10.00 per person. There is also an a la carte menu available.

Seasonality of Hotel Rates at Hilton Mystic

Rate fluctuations of Hilton Mystic

Above shows seasonality of room prices for both group rates and the lowest individual traveler rates our system could find at the time the group bid was placed. The lowest group rate shown is 30.1% in April 2014 and the highest average individual rate is $259 in the month of August 2013. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Hilton Mystic in a month when rates are lower.

Similar hotels close by

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Image of Mohegan Sun
Mohegan Sun ~10.78 Miles away

Meeting Rooms and Banquet Rooms at Hilton Mystic

Below are the meeting, banquet, conference and event spaces at Hilton Mystic.

Feel free to use the Hilton Mystic meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Mystic event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Grand Ballroom74 x 44 x 143256208/2601502007893--20/164003263
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Grand Ballroom

Room Type:
Ballroom
Total Size:
3256 Sq. Feet
Dimensions:
74 x 44 x 14 Ft.
Floor Level:
Ground Level
Power Outlets:
12
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
$1500.00 USD
Full Day Rental:
$2500.00 USD
Evening Rental:
$1000.00 USD
24 Hr. Hold Rental:
$2500.00 USD
Spac rental is negotiable and pricing depends on your room set up and food & beverage requirements. Please ask me for our best available rates!
Grand Ballroom Meeting Space Thumbnail 1
Grand Ballroom Meeting Space Thumbnail 2
Photo of Grand Ballroom
Maritime Room62 x 25 x 131550100/129906537443710/81721553
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Maritime Room

Room Type:
Ballroom
Total Size:
1550 Sq. Feet
Dimensions:
62 x 25 x 13 Ft.
Floor Level:
Ground Level
Power Outlets:
10
Columns:
0
Windows:
4
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
$1000.00 USD
Full Day Rental:
$1500.00 USD
Evening Rental:
$750.00 USD
24 Hr. Hold Rental:
$1500.00 USD
Spac rental is negotiable and pricing depends on your room set up and food & beverage requirements. Please ask me for our best available rates!
East, Center, West Ballroom
25 x 44 x 14110092/9264462631267/6122110--
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East, Center, West Ballroom

Room Type:
Ballroom Section
Total Size:
1100 Sq. Feet
Dimensions:
25 x 44 x 14 Ft.
Floor Level:
Ground Level
Power Outlets:
6
Columns:
0
Windows:
0
Natural Light?:
No
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
$300.00 USD
Full Day Rental:
$600.00 USD
Evening Rental:
$300.00 USD
24 Hr. Hold Rental:
$600.00 USD
Spac rental is negotiable and pricing depends on your room set up and food & beverage requirements. Please ask me for our best available rates!
Brilliant, Conrad, Dunton
22 x 25 x 1355046/4632231316133/36155--
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Brilliant, Conrad, Dunton

Room Type:
Ballroom Section
Total Size:
550 Sq. Feet
Dimensions:
22 x 25 x 13 Ft.
Floor Level:
Ground Level
Power Outlets:
4
Columns:
0
Windows:
1
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
$150.00 USD
Full Day Rental:
$300.00 USD
Evening Rental:
$150.00 USD
24 Hr. Hold Rental:
$300.00 USD
Spac rental is negotiable and pricing depends on your room set up and food & beverage requirements. Please ask me for our best available rates!
Morgan Room15 x 16 x 10240--/----------8--/--------
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Morgan Room

Room Type:
Boardroom
Total Size:
240 Sq. Feet
Dimensions:
15 x 16 x 10 Ft.
Floor Level:
Ground Level
Power Outlets:
4
Columns:
0
Windows:
4
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
Yes
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
$150.00 USD
Full Day Rental:
$300.00 USD
Evening Rental:
$150.00 USD
24 Hr. Hold Rental:
$300.00 USD
Spac rental is negotiable and pricing depends on your room set up and food & beverage requirements. Please ask me for our best available rates!
Conference Suite 128, 12925 x 18 x 845024/3018181214163/240251
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Conference Suite 128, 129

Room Type:
General Meeting Room
Total Size:
450 Sq. Feet
Dimensions:
25 x 18 x 8 Ft.
Floor Level:
Ground Level
Power Outlets:
4
Columns:
0
Windows:
4
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
Yes
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
$150.00 USD
Full Day Rental:
$300.00 USD
Evening Rental:
$150.00 USD
24 Hr. Hold Rental:
$300.00 USD
Spac rental is negotiable and pricing depends on your room set up and food & beverage requirements. Please ask me for our best available rates!
Commodore Parlor17 x 26 x 844224/30--18111311--/--3044--
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Commodore Parlor

Room Type:
General Meeting Room
Total Size:
442 Sq. Feet
Dimensions:
17 x 26 x 8 Ft.
Floor Level:
4
Power Outlets:
4
Columns:
0
Windows:
2
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Half Day Rental:
$250.00 USD
Full Day Rental:
$500.00 USD
Evening Rental:
$250.00 USD
24 Hr. Hold Rental:
$500.00 USD
Spac rental is negotiable and pricing depends on your room set up and food & beverage requirements. Please ask me for our best available rates!

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