The newly opened Comfort Inn® hotel is conveniently located less than five miles from Bayou Segnette State Park, the Alario Center events facility and Boomtown Casino New Orleans. This Marrero, LA hotel is just minutes from popular attractions like the French Quarter and the Ernest N. Morial Convention Center, a multipurpose venue.
As a guest of this Marrero, LA hotel, you'll enjoy amenities and features like:
Free breakfast with hot waffles Free wireless Internet access Free local calls Free cookies and coffee every evening Seasonal outdoor pool
Business travelers will appreciate the access to copy and fax services and on-site business center.
All inviting guest rooms come equipped with refrigerators, microwaves, coffee makers, curved shower rods, desks, down pillows, flat-screen televisions, hair dryers, irons, ironing boards, pillow-top mattresses, voice mail and cable television. Non-smoking rooms can be requested.
The Comfort Inn hotel offers a great location for both business and leisure travelers. Our excellent amenities, friendly service and affordable accommodations will make you feel right at home when visiting the Marrero, LA area.
Star Rating:
Local Attractions:
Boomtown Casino, Louisiana Superdome, Mardi Gras, French Quarters, Ernest N. Morial Convention Center,
May 16, 2013
heywood417, Springfield, Missouri | Trip type: Business
I stayed here for work. It's conveniently located on the Westbank Expressway in a "meh" part of town, but the grounds are nice, the staff was pleasant, and it looks...
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I stayed here for work. It's conveniently located on the Westbank Expressway in a "meh" part of town, but the grounds are nice, the staff was pleasant, and it looks recently renovated. My room was large, clean, very nice. Bed was comfy, shower was hot and clean. Breakfast in the morning was a good selection--waffles, eggs, sausage, yogurt, fruit, pastries...also the first hotel I've gone to that offered frosted mini-wheats which was a nice change from the typical cereal options! My only complaint is that my wifi connection was really slow. I think it's because I was at the very end of the hallway.
I woke up with bites all over my body after staying a night at this hotel. I went to urgent care and had to pay $100 copay just for them...
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I woke up with bites all over my body after staying a night at this hotel. I went to urgent care and had to pay $100 copay just for them to have a look at my bites. They concluded it was bed bug. I gave the room another night. Woke up at 3am feeling something crawling on my legs and feet and found bed bugs all over the bed. Brought one of the bugs in a cup to show the service desk, she kept it to show the manager and I was moved to another room. I was staying at the hotel for work so I lost wages and wasted time dealing with this mess. Manager wasn't helpful either saying I'd have to work everything through with their insurance. « less
I stayed one night at this hotel. The experience was annoying- the fan/ac did not work properly, randomly cutting on and off. The radio alarm in the adjacent unoccupied room...
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I stayed one night at this hotel. The experience was annoying- the fan/ac did not work properly, randomly cutting on and off. The radio alarm in the adjacent unoccupied room went off full-blast at 4:30 am. The front desk staff seemed dull, apathetic and burnt-out. All and all a sleepless night.
One bright spot: the landscaping was beautiful and well-tended. « less
“Don't worry too much about the negative reviews......”
Feb 6, 2013
Jabberjenn | Trip type: Friends getaway
We stayed in the Comfort Inn Marrero for Super Bowl weekend. After reading some of these reviews, I was convinced we made a horrible choice in deciding to stay here....
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We stayed in the Comfort Inn Marrero for Super Bowl weekend. After reading some of these reviews, I was convinced we made a horrible choice in deciding to stay here. HOWEVER, once we got to the hotel, I was pleasantly surprised. Our room was clean and spacious. All of the staff members we encountered were friendly and helpful. I just don't understand some of these negative reviews. We had no problems with noise. Besides, when one goes to a hotel, some noise should be expected, especially when you now have random people with coming and going at random times occupying a room next to you, above you, and below you, along with maids walking up & down the hallways opening and closing doors at various hours. It's a hotel people, of course you'll hear some kind of noises you're not used to hearing at home!! I recommend a $2 pair of ear plugs for those of you who expect complete silence in ANY hotel. I am very sensitive to the smell of cigarettes and the hallways, yet elevators and room didn't smell at all like some have claimed. But guess what? Sure, maybe someone hoped for a smoking room and got stuck with a non-smoking room next to yours and snuck a quick smoke. It happens. But in now way would I label this hotel as one that "smells" in any way, shape or form. My bedding was clean, the towels were typical hotel towels, and the room overall was well-kept and comfortable. The free breakfast each morning consisted of some pastries, cereal, coffee, juice, and a few other things, but what do you expect for FREE people? A 4-course bacon and egg feast? I am not sure if people who gave such negative reviews don't travel much, but all I can say is my experience with the Comfort Inn on a CRAZY Super Bowl weekend couldn't have been more pleasant.
It was about a 15 minute drive from the hotel to the French Quarter. Because traffic was so crazy Super Bowl weekend, and because we knew we'd all be drinking, we took a cab in and out of the city each day. We contacted a local Marrero cab company in advance, put their phone number in our cell phones, and had a contact person to call each time we needed a ride. The folks at the front desk were always willing to give us advice on local restaurants and things to do, and we never, ever felt unsafe, even in the middle of the parking lot at 2am.
Parking is very hard to come by in the French Quarter, so I do recommend that those hoping to drive their car or rental car into downtown New Orleans research parking prices before you go. Don't complain about lack of parking spaces in the city or prices of parking in the city/French Quarter, because again, that is something you will struggle with in ANY city.
There were 3 of us in our group, and we averaged about a $30 total fare each way into the French Quarter. But considering parking prices and lack of availability of parking spaces, $10 a person each way was a great deal in our eyes. Plus our driver gave us her personal number, so we were able to get to know her and set up specific meeting spots and times for when we wanted to be picked up in the French Quarter to go back to our hotel.
In the Comfort Inn Marrero area, there were places to eat like McDonald's, Wendy's, etc, as well as other local little places if you'd rather eat on that side of the river as opposed to the New Orleans side.
If you plan to hang out in your room past noon on any given day, I would call the front desk and arrange the maid service to come into your room later that day. We were given a notice that the maids would skip cleaning a room if it was still occupied at 12-noon unless you contacted the front desk. So instead of criticizing the hotel for their lack of maid service, maybe you should read their specific policies in regards to towel change and bedding service. This hotel only has about 73 rooms. So obviously they do not need a full-staff of maid service 24-hours a day. Pay attention to hotel policies and services, ask questions rather than assume, and you will have a lovely experience just as we did.
Do not let the negative reviews steer you away from this hotel. Sure, it's not walking distance to the French Quarter, but if you are able to get a better rate by staying outside of the city, if you are willing to take the 15-minute (or less) cab ride into the French Quarter or pay a fee for a parking spot/garage spot, and are looking for a basic Comfort Inn hotel that is clean and friendly, this is the place for you.
P.S. I have traveled to almost EVERY major city in America, have been to various countries around the globe, and this hotel comes NO WHERE close to a "dump" of a hotel. It was clean, friendly, lovely and served its purpose. « less
“No room service, high speed Internet is a joke...”
Jul 19, 2012
ECUem814
My husband and I stayed here for four days. One day we left the room around noon and came back around 8pm to find that we had not received room...
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My husband and I stayed here for four days. One day we left the room around noon and came back around 8pm to find that we had not received room service- yuck. While we were staying there, there were 12 tour buses parked in the parking lot. The parking lot is VERY small to begin with so with the buses using the spaces, we had to park at the Dollar Store across the street which made us feel a little uneasy. The Internet is a joke, it's a good thing it's free WiFi because I didn't work half the time and when it did, it was VERY, VERY slow. Overall, the hotel was just okay. I'll probably look for another hotel next time I visit NOLA. « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Details
Check In:
300
Check Out:
1200
Year of Last Renovation:
2008
Floors:
3
Rooms:
73
Corridors:
All Rooms Have Interior Hallways
Non Smoking Rooms:
73
Handicap Rooms:
Suites:
21
Room Windows:
Windows Do Open
Meeting Rooms:
0
Dist. to Food/Bars:
0.3 Mi
Dist. to Nearest Gym:
1.0 Mi
Policies / Expenses
Cancellation: 4 PM day of arrival
Nightly Parking:
0
Total Taxes:
12.50%
Total Misc Fees:
$0.00 USD (mandatory resort fees/taxes)
Room Types - Comfort Inn Marrero
Standard, One King Bed, Non-Smoking
One King Bed
Complimentary wireless Internet access keeps you connected, and satellite channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. Bathroom amenities include a hair dryer. A desk, a wake-up call service, and an iron and ironing board are among the conveniences offered. This room is Non-Smoking.
Standard, One Queen Bed, Smoking
One Queen Bed
Complimentary wireless Internet access keeps you connected, and satellite channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. Bathroom amenities include a hair dryer. A desk, a wake-up call service, and an iron and ironing board are among the conveniences offered. This room is Smoking.
Standard, Two Queen Beds, Non-Smoking
Two Queen Beds
Complimentary wireless Internet access keeps you connected, and satellite channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. Bathroom amenities include a hair dryer. A desk, a wake-up call service, and an iron and ironing board are among the conveniences offered. This room is Non-Smoking.
Amenities - Comfort Inn Marrero
Air conditioning
Alarm clock
ATM
Complimentary breakfast
Complimentary newspaper
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Electronic key card
Elevator
Express Check-Out
Facilities for the disabled
Fax available
Free local calls
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Internet is Complimentary
Ironing facilities
Laundry facilities
Non-smoking rooms
24 hours opened
Office or business center
Private bathroom in room
Quiet location
Radio in room
Refrigerator
Self controlled heating/cooling system
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
TV - Free Cable
TV - Free HBO
Voicemail
Pet Friendly?
Sorry, pets are not allowed.
Airport & Shuttle Information - Comfort Inn Marrero
MSY- 22 miles on I-10
Airport Shuttle? Sorry, no airport shuttle available.
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Based on 21 traveler reviews 
Value
Rooms
“BED BUGS FOUND IN ROOM 306”
“Sleepless Night”
Standard, One King Bed, Non-Smoking
Standard, One Queen Bed, Smoking