BOARDWALK RESORT & VILLAS - Virginia Beach VA 1601 Atlantic Ave. 23451 Virginia Map

3.5 out of 5 Based on 117 guest reviews, Average

Based on 127 traveler reviews

Value

Rooms

Cleanliness

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Excellent

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Most Recent Traveler Reviews:

“Loved it!”

May 11, 2013 Ann P, Richmond, Virginia | Trip type: Couples

My husband and I stayed here for our anniversary. It exceeded our expectations. The staff, especially the hotel manager, was so friendly and accommodating. Highly recommend it!!! We will definitely... more »

“Terrible experience- never again.”

May 10, 2013 Findmebythebeach

Upon arriving, the Boardwalk seemed nice and the location is great if you have an ocean view. Once we got up the room we were surprised at how nice the... more »

Upon arriving, the Boardwalk seemed nice and the location is great if you have an ocean view. Once we got up the room we were surprised at how nice the room was, but were disappointed when we realized that we had a city view rather than an ocean front view. A call was made and the room was exchanged to what seemed to be the same predicament, but we just went along with it anyways. The room was fairly clean but not up to par, and the dishes were not "sanitized" as described- there seemed to be leftover residue from the last tenants so washing everything twice was a must. The next morning after being there a couple of hours, we complained that our toilet was not working properly and called maintenance. They came and fixed it so we thought and not even 45 minutes later after no one using it the toilet stars to overflow and leak water out like a babbling brook. It took someone at least 7 minutes to come in- I timed it by recording a video. They came in stopped the water and cleaned up the mess and the maintenance tech was very apologetic and said that it never got that bad..so we were moved to a different room. Called the manager to maybe get a voucher for a dinner or something for all of our stuff being ruined and wet with the flooding and was met by an unpleasant, unprofessional GM, who could not care less because as a timeshare exchange we were supposedly upgraded to this ocean front room after our room flooded because of their facility malfunction and was told nothing could be done because they upgraded us when they didn't have to and that they were losing revenue because they could renting to other customers..really? How unprofessional. Then she wanted to do an assessment of our wet items ( clothes, jackets, suitcases, my playstation packed in a box) that were on the floor after just having moved everything. The person who came to do the assessment was the housekeeping manager who had no idea why she was sent up as didn't know what our items were wet for. We were promised dryer money to dry our wet clothes and didn't receive a thing. Terrible experience with the GM Who needs to lose the attitude as be more accommodating and a staff who had no idea what was going on. Clean up the Rooms get more up to date furniture and better cooking equipment..ie, stovetop,pots,pans, etc as well as a working hot tub since there is nothing else to do in this so called resort and villa. Never again. « less

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“"New" Historic Beachfront Resort with a Great Location”

Apr 28, 2013 geezer715, St. Louis, MO | Trip type: Couples

We were fortunate to have a one week stay at Boardwalk and everything was absolutely wonderful. Centrally location at 16th St. and easy to find just a couple a couple... more »

“Beautiful Oceanfront Resort”

Apr 8, 2013 hilkerrl, Baltimore | Trip type: Couples

Good luck on trying to reach the dinnerware and glassware due to the configuration of the kitchen cabinets. One would need, at the very least, a stepstool. Reaching over the... more »

Good luck on trying to reach the dinnerware and glassware due to the configuration of the kitchen cabinets. One would need, at the very least, a stepstool. Reaching over the stove to get to the dishes was a disaster waiting to happen. In all, however, the kitchen provided everything we needed (except steak knives and a pair of scissors) including a pantry to store our groceries.

Ditto on the lack of closet and bureau space. We too lived out of our suitcases unless we used the 2nd bedroom efficiency unit which did have a large bureau.

The living room with its wrap-around uncomfortable seating was a little on the small side, thus we relocated the chair from the bedroom to provide better seating. At no fault of the resort, the TV reception provided by Cox Communications was very poor during the NFL playoff between the Baltimore Ravens and the Denver Broncos. At first we attributed the bad reception to the fact that it was snowing in Denver but that wasn't the case.

There were no attempts made by management to address the issue of poor lighting in the unit. We moved the living room table lamp to the center of the dining room table in order to have sufficient lighting for reading. We also brought to their attention how difficult it was to achieve a proper temperature balance between the two rooms with the window "motel-type" heat pumps. We had to alternate between heating one room at a time or we'd be too warm or too cool.

There was a tiny narrow balcony opening from the bedroom but none in the living room which had floor to ceiling windows.

The bathroom size and layout was more than adequate but additional towel racks would have been appreciated.

It sounds as though we're being too critical about the little things, but we enjoyed our attractively decorated 2-bedroom, 2-bath lockout unit on the 10th-floor at this waterfront resort along with its convenient location.

Be sure to visit Mary's Restaurant a short walk away. We had a great lunch at an extremely afforable price with enough left-overs for another meal. Try to visit the Military Aviation Museum a short distance away where there are hundreds of aircraft from the early 1900's until today. « less

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“Fantastic place”

Mar 9, 2013 ibmemaw1

Very clean place. Employees are so nice and extremely helpful. Especially Precious!! Stayed here for a week in March. View is great. Have a great pool and awesome layout. The... more »

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