The Brookstone Inn is a family owned and operated hotel. The property has 84 rooms with double or single queen beds. King Suites and Whirlpool Suites are also available. We have a heated indoor pool and whirlpool. Continental breakfast is included each morning. We have a conference room that we offer groups to use complimentary based upon group size and availability. Groups like to use this space as a gathering area for the evenings. Monday through Thursday we have a complimentary guest social where each registered guest receives two free drinks. The owner bartends during this social. The Brookstone Inn is best known for it's personable staff and friendly family environment.
Feb 17, 2013
jdgile, Beloit, WI | Trip type: Family
Our door frame was bent and split. There was no secondary lock. The outside entrance doors were very similar in that the locking area on the jambs were bent (even...
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Our door frame was bent and split. There was no secondary lock. The outside entrance doors were very similar in that the locking area on the jambs were bent (even though they were metal). Tons of people smoking outside every entrance so you couldn't get somewhere without being covered. Pool was freezing, hot tub was unbearable and both areas were dirty looking (water and all). Workers were very courteous though. « less
“Decent value”
Sep 21, 2012
Julie-K-Wisconsin, Milwaukee | Trip type: Solo travel
I go to La Crosse several times a year to visit family and have stayed at this hotel 4-5 times. As a woman traveling alone, the most important things to...
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I go to La Crosse several times a year to visit family and have stayed at this hotel 4-5 times. As a woman traveling alone, the most important things to me are safety and cleanliness. While the rooms are old and could use some remodeling, they have always been mostly clean. The one exception was a filthy coffee maker. I simply walked downstairs in the morning and got some complimentary coffee in their lobby instead.
On the plus side, I have never had a bad experience with any of their employees. They have all been friendly, attentive, and helpful. The last time I stayed there, I lost a diamond stud earring in the bathroom and thought it went down the drain. I called down to the lobby and they told me that they would send up maintenance as soon as he came in. It was early morning. 10 minutes later, I found the earring on the floor. I called the front desk to let them know that I wouldn't need maintenance. When I checked out, the young woman at the desk was really nice and almost effusive about how glad she was that I found it.
If you are just looking for a place to crash for the night and aren't worried about amenities and interior design, it's just fine. I will continue to book the Brookstone when I return to La Crosse. « less
“If you DON'T smoke, don't go here.”
Aug 22, 2012
Roseburgeson S, Sioux Falls, South Dakota | Trip type: Couples
We stopped here for the night due to booked Best Western and other hoterls in the area. The rooms were very small and the front registration area was dirty and...
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We stopped here for the night due to booked Best Western and other hoterls in the area. The rooms were very small and the front registration area was dirty and cluttered. Many people were standing outside the main door smoking so we had to walk through that just to get in. The night was noisy. People next door were loud and partying and also out in the halls with no regard for others. The front desk was close enough for them to hear this as well but nothing was done to quiet these guests. The pool was closed and there was nowhere to walk outside since the parking lot surrounded the hotel. In the morning we were awakened at 0630 by the motorcycles that were parked outside our window. I would not stay here again and would not reccomend it to anyone. « less
“Perfectly Fine For My Stay!”
Aug 19, 2012
fastpitcha15, Minneapolis, Minnesota | Trip type: Family
I normally don't write reviews but all the people that disliked this hotel was wrong. it wasnt bad at all . it was perfectly fine in my case. my child...
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I normally don't write reviews but all the people that disliked this hotel was wrong. it wasnt bad at all . it was perfectly fine in my case. my child read the reviews and was mad we were staying here but when we got there she changed her mind. it didn't smell at all in the rooms. the sevice was good and they were very nice. Also, no one from the other rooms around me disturbed me at all!!! i would stay there again if i was going to La Crosse! « less
“Appalling!”
Jul 23, 2012
suzanne a, White Bear Lake, Minnesota | Trip type: Friends getaway
I stayed one night. Dirty looking, paper thin walls - I could hear the conversation in the adjoining room. The tub did not drain well. Breakfast was poor. It was...
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I stayed one night. Dirty looking, paper thin walls - I could hear the conversation in the adjoining room. The tub did not drain well. Breakfast was poor. It was the worst motel I have stayed in in many years. « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Complimentary wireless Internet access keeps you connected, and cable channels with HBO are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include a hair dryer. An iron and ironing board, air conditioning, and climate control are among the conveniences offered. This room is Non-Smoking.
Queen room
One Queen Bed
Complimentary wireless Internet access keeps you connected, and cable channels with HBO are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include a hair dryer. An iron and ironing board, air conditioning, and climate control are among the conveniences offered. This room is Non-Smoking.
Amenities - Brookstone Inn
Air conditioning
Alarm clock
ATM
Baggage storage facilities
Car rental
Central location
Complimentary breakfast
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Electronic key card
Elevator
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Hairdryer available
Handicap accessible
Ice Maker
Internet - wireless
Internet is Complimentary
Ironing facilities
Jacuzzi
Non-smoking rooms
24 hours opened
Pets allowed
Private bathroom in room
Radio in room
Self controlled heating/cooling system
Shower
Swimming pool - indoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
Travellers cheques accepted
Pet Friendly?
Yes! Pets are allowed.
Show Pet Policy$15 per night or negitiate with front desk
Airport & Shuttle Information - Brookstone Inn
2 miles from the La Crosse Airport
Airport Shuttle? Sorry, no airport shuttle available.
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Based on 44 traveler reviews 
Value
Rooms
“Decent value”
“Appalling!”
Double queen room