Overlooking the tranquil Ohio River, our contemporary low-rise is next door to Harrah's Casino, less than a mile from the Super Museum, and 13 miles from historic Paducah, Kentucky.
Our two-story Baymont Inn and Suites has 120 guestrooms, all with complimentary high-speed wireless internet access, and we serve a complimentary breakfast daily. Guestrooms also include activity tables, coffeemakers, hair dryers, irons, and in-room safes for your security. Cable TVs offer pay movies, all major news, sports, entertainment channels and HBO. Our rooms with jetted tubs are extremely relaxing and may be available during your stay.
On site, our guests enjoy an indoor pool, spa tub, fitness center, and meeting rooms. Our guests always park for free during their stay. We provide complimentary USA Today newspapers in our lobby, where we also maintain our staffed around-the-clock front desk.
Our management and staff have trained thoroughly to offer you the most relaxing, trouble free stay as you will see as we invite you into our hotel.
Star Rating:
Local Attractions:
Harrah's Casino Adj
Superman Statue on Superman Square
Fort Massac State Park
American Quilters Msm
Superman Msm & Great Hall of Heroes
Hotel Reviews for Baymont Inn & Suites Metropolis Il
3.5out of 5Based on 53 guest reviews, Average
Based on 97 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
18
Very Good
28
Average
26
Poor
18
Terrible
7
Most Recent Traveler Reviews:
“DIRTY AND OUTDATED ROOM 2ND FLOOR”
May 15, 2013
B C, Chicago, Illinois | Trip type: Family
This past weekend i was there for my niece graduation at carborndale il. we rented rooms. the first floor suite was clean and it smelled good. the second floor however...
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This past weekend i was there for my niece graduation at carborndale il. we rented rooms. the first floor suite was clean and it smelled good. the second floor however is a dfiffernt story. the room was not clean there was hair all in the sink. the bathtub was dirty looking. the 2nd floor and room stink really really bad. if you are thinking about staying here then do not get a room on the second floor. the room was also very outdated. « less
Read management response to this review.
Management response from Dawn maloney, General Manager
Good morning,
I do apology that your room was not up to standards as it should have been. I am happy to hear that the staff was able to accommadate you in another room.
Please be assured the issues have been addressed with the housekeeping staff so that does not happen again.
SIncerely,
Dawn Maloney
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“friendly staff but the hotel needs some updating”
May 14, 2013
Fara C, West Plains | Trip type: Couples
We had some issues with the room but the staff did move us to a better room. At 10:00 at night I was just ready to get settled in for...
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We had some issues with the room but the staff did move us to a better room. At 10:00 at night I was just ready to get settled in for the night so did not call about the issues in our second room. Their were light bulbs missing, the refrigerator had a crack in the door, etc. I think the hotel needs a remodeling job. « less
“Who knew Superman really came from Metropolis?”
May 13, 2013
Patricia T, Brandon, WI | Trip type: Couples
On our way to Nashville we happened upon the sign for Harrah's Casino. Since we were planning to stop for the night soon, we decided to check out the area....
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On our way to Nashville we happened upon the sign for Harrah's Casino. Since we were planning to stop for the night soon, we decided to check out the area. We were able to stay at the Baymont Inn Metropolis for the same price as the hotel attached to the casino (just had to ask if they would match the price on Hotwire), and I preferred the Baymont Inn because it had a pool and hot tub. While the hotel could use some cosmetic improvements, we were quite satisfied overall. The front desk clerks were very friendly & helpful. It felt like a safe area and it was neat to see the barge on the Ohio River! They had a lift for the pool and the hot tub also, which isn't available everywhere. Overall, I would definitely stay there again. « less
Read management response to this review.
Management response from Dawn maloney, General Manager
:Thank you for taking the time to give us your feedback!
We are glad you had nice expenice at the Baymont Inn and in Metropolis.
Next time your travels bring you to the area, we would be happy to accommodate you.
Very nice location. Good price for location close to quiltweek attractions.clean room very quiet. Thursday night had to run water for quite a while to get it warm and heater...
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Very nice location. Good price for location close to quiltweek attractions.clean room very quiet. Thursday night had to run water for quite a while to get it warm and heater was noisy Friday. Overall though I was very pleased « less
Read management response to this review.
Management response from Dawn maloney, General Manager
Thank you for taking the time to give us your feedback.
Next time your travels bring you to the area, we could happy to accommodate hotel needs.
Sincerely,
Dawn Maloney
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“Needs some attention from Management”
May 2, 2013
LucyRAurora, Aurora | Trip type: Family
When we checked in there was food on the floor and chair seats. Chair arms were very sticky and remote was smeared with something brown (chocolate, I hope). At least...
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When we checked in there was food on the floor and chair seats. Chair arms were very sticky and remote was smeared with something brown (chocolate, I hope). At least the sheets and towels appeared clean. I left a long note for management at the front desk the following morning but, upon checkout 2 days later, none of the items had been cleaned or addressed. Shockingly, management did not leave us a card or try to contact me regarding deficiencies. Additionally, the staff member in charge of the continental breakfast was wearing gloves (for sanitation presumably) but then emptied the garbage and went back to food prep without changing gloves or washing hands. In the hallways there was dust and dirt in all the corners as if everything got a quick pass with the vacuum but, never gets a good cleaning. There was a quilt convention in a neighboring town and the hotel was rather full and I had a cold shower 2 days in a row. I understand that the hotel was full but, there should be enough hot water capacity for all the rooms you book or upgrade your water heaters. At check out, the night clerk interrupted the day desk clerk three times to show her pictures on his cell phone. He clearly saw no issue in ignoring a customer and slowing down his co-worker. I'm not sure if the lack of attention to details starts with management and goes from the top down or if there truly aren't enough front line staff to accomplish the work and management just doesn't care. This could be a very nice place to stay if it was given a thorough cleaning and management and staff took a course on customer service. « less
Read management response to this review.
Management response from Dawn maloney, General Manager
We are extremely concerned to note your dissatisfaction in the several areas.
Thank you for sparing your time in completing our Feedback Form and bringing this matter to our attention and we sincerely apology.
We have addressed and taken corrective action.
Your comments will help us serve you and all our guest better in the future.
We apologise for the annoyance/inconvenience that this may have caused to you. The hotel is actively working to improve service levels and your feedback has proved to be invaluable.
We continue to be committed to provide you and all our guests with the highest standard of service in the industry.
Sincerely,
Dawn Maloney
« hide
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
This room opens to a balcony. Complimentary wired and wireless Internet access keeps you connected, and cable channels are offered for your entertainment. A coffee/tea maker and a coffee/tea maker are provided. Bathroom amenities include a hair dryer. A desk, an iron and ironing board, and a separate sitting area are among the conveniences offered. This room is Smoking.
King Non Smoking
One King Bed
This room opens to a balcony. Complimentary wired and wireless Internet access keeps you connected, and cable channels are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include a hair dryer. A safe, a desk, and a separate sitting area are among the conveniences offered. This room is Non-Smoking.
King Smoking
One King Bed
This room opens to a balcony. Complimentary wired and wireless Internet access keeps you connected, and cable channels are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include a hair dryer. A safe, a desk, and a separate sitting area are among the conveniences offered. This room is Smoking.
Two Doubles Non Smoking
Two Double Beds
This room opens to a balcony. Complimentary wired and wireless Internet access keeps you connected, and cable channels are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include a hair dryer. A safe, a desk, and a separate sitting area are among the conveniences offered. This room is Non-Smoking.
Two Doubles
Two Double Beds
This room opens to a balcony. Complimentary wired and wireless Internet access keeps you connected, and cable channels are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include a hair dryer. A safe, a desk, and a separate sitting area are among the conveniences offered. This room is Smoking.
Suite 1 King Whirlpool Smoking
One King Bed
This room opens to a balcony. Complimentary wired and wireless Internet access keeps you connected, and cable channels are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include a hair dryer. An iron and ironing board, a clock radio, and a separate sitting area are among the conveniences offered. This room is Smoking.
Suite 1 King Whirlpool Non Smoking
One King Bed
This room opens to a balcony. Complimentary wired and wireless Internet access keeps you connected, and cable channels are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include a hair dryer. An iron and ironing board, a clock radio, and a separate sitting area are among the conveniences offered. This room is Non-Smoking.
Accessible 1 Double Nonsmoking
One Double Bed
This room opens to a balcony. Complimentary wired and wireless Internet access keeps you connected, and cable channels are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include a hair dryer. An iron and ironing board, a clock radio, and a separate sitting area are among the conveniences offered. This room is Non-Smoking.
Amenities - Baymont Inn & Suites Metropolis Il
Air conditioning
Alarm clock
Complimentary breakfast
Complimentary newspaper
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Electronic key card
Express Check-Out
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Games room
Hairdryer available
Handicap accessible
Ice Maker
Internet - wireless
Jacuzzi
Movies in room
Non-smoking rooms
24 hours opened
Pets allowed
Radio in room
Refrigerator
Safe in rooms
Self controlled heating/cooling system
Spa
Swimming pool - indoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
TV room
Pet Friendly?
Yes! Pets are allowed.
Airport & Shuttle Information - Baymont Inn & Suites Metropolis Il
Paducah Barkley Regional 15mi
Airport Shuttle? Sorry, no airport shuttle available.
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Based on 97 traveler reviews 
Value
Rooms
“DIRTY AND OUTDATED ROOM 2ND FLOOR”
“friendly staff but the hotel needs some updating”
Suite One King Smoking
King Non Smoking
Two Doubles Non Smoking
Suite 1 King Whirlpool Smoking