Welcome to the TownePlace Suites by Marriott! This All-Suites hotel is located
just off Rt 33, minutes from I-78 and US-22.
TownePlace Suites by Marriott offers spacious Suites with contemporary decor to help you relax while away from home. Amenities include: Heated Indoor Pool and Spa, Complimentary Breakfast featuring a Waffle Station, Laundry Center, Fitness Center, Market, Outdoor Patio & Grille for Guest use, 5 quick Dining options within walking distance and many more within a 1/2 mile!
Each Suite offers a fully equipped kitchen with full sized stainless steel Appliances andgGranite Countertops.
The TownePlace Suites by Marriott Bethlehem Easton is located within minutes from local attractions such as The Crayola Factory,Historic Downtown Easton, Martin Guitar, Dorney Park & Wild Water Kingdom and Blue Mt Ski Resort. Minutes from local businesses such as Essroc, Victaulic, Sanofi Pasteur and Easton Hospital. Local Universities and Colleges such as Lafayette are located within in minutes from our property. Dining, Entertainment and shopping are all within your reach. Welcome to the neighborhood!
Star Rating:
Local Attractions:
The Crayola Factory & National Canal Museum, Historic Downtown Easton, CF Martin Guitar Factory, Lafayette College, Dorney Park & WildWater Kingdom, Coca Cola Baseball Park, Blue Mountain ski Area, Pocono Raceway, Dutch Springs WaterPark
For the past 12 weeks myself and two friends have been staying here due to our clinical rotation for school. Upon arrival, every week, we were treated very poorly by...
more »
For the past 12 weeks myself and two friends have been staying here due to our clinical rotation for school. Upon arrival, every week, we were treated very poorly by the front desk employee, Karen. She made it clear she did not like us. One week I had to sit in my car for an hour for my friend to arrive and print a employee discount paper. She would not let me check in even under the regular rate and then have it changed when my friend (who is a front desk employee at a Towneplace Suites in Moosic,PA) arrived. Pretty much every time we would check in she gave us attitude, no matter what. Next issue, housekeeping. For the first weeks of our stay we left at least a $15 tip for housekeeping at the end of each week. Then one week, in the middle of our stay, we forgot to put our Do not disturb sign on the door (we put it up everyday bc we newer only there for three nights and we didn't need service). Our friend, Jim, had accidentally left $40 on the bathroom sink, not all by itself but amongest our other belongings (hair brushes, makeup bags, lotions, etc) when we returned that evening Jim noticed his money was gone and there was a hand written note on the KITCHEN counter which read, "Thank you for the tip, enjoy your stay. -Housekeeping" ...... Now, one who leaves a tip on the bathroom counter? And two, who leaves a $40 tip in the middle of their stay, once again ON THE BATHROOM COUNTER. Anyways, never got the money back, that issue was never resolved. Third issue, they charged us 2 weeks worth in one week. Instead of taking away the one charge the general manager went and charged a card without permission. She then " claimed" she took away the charge but never did. When trying to resolve this issue it took days due to the general manager not being there. I called to speak with her and told the front desk supervisor was there but to BUSY to speak with me. To busy to speak to a customer who has stayed at the hotel for 12 weeks in a row?????????????? To me this is poor customer service. To boot the three of us have bed bug bites!!! Don't stay in room 406!!! I will never recommend this hotel and I am sick to think of all the money we have given this hotel. « less
Read management response to this review.
Management response from Erin Garnick, Manager
Hello Lindsey,
We appreciate your feedback! Our Housekeeping Staff gladly gave back the $40 they had mistaken for a tip the very next morning after leaving a note that said “Thank you for the tip, if this was not meant for me, please let me know and I will return it.” Our General Manager also resolved all of the Credit Card issues with your group due to the confusion of using multiple cards throughout the stay. Also, we take Guest Complaints of “suspicious bites” VERY seriously and our staff is trained extensively to identify this. This room was inspected thoroughly and the report came back negative. We strive to provide the very best in service and most importantly, the cleanest Suites; and we know that it did not happen here at our Marriott. However they can be picked up anywhere and could be in the very beds your group is working around in the healthcare industry every day. We understand how you may feel and wish you the best of luck.
Kindest Regards,
Erin L Garnick
« hide
“Towneplace Showplace!”
Apr 23, 2013
biglny77
I've stayed at this location a bunch of times. I've waited to review so I can get a fair sampling. The result is a consistent quality stay at a classic...
more »
I've stayed at this location a bunch of times. I've waited to review so I can get a fair sampling. The result is a consistent quality stay at a classic hotel. Overall its a first class property. Superb location ideal to highways,shopping,restaurants. Kudos to Jamie,Edwin,Charisma and staff for offering the best service they all go the extra mile to make your stay perfect. Breakfast is a nice touch, business center is a bonus. I would like to see them add a color printer, it would Be great for business documents. I look forward to each and every stay here its always s pleasure. « less
Read management response to this review.
Management response from Erin Garnick, Manager
Hello BigLNY77,
Thank you so much for your Review, we are genuinely happy that you are satisfied with our Marriott and the service we offer here. Our staff with be happy to see that you appreciate them. Hope to host you again soon!
Thank You,
Erin Garnick
« hide
“Adequate”
Mar 14, 2013
FlyEagle, PA | Trip type: Business
The first room we were assigned smelled very bad of cigarette smoke. After informing the front desk, we were offered another room. The room was clean and provided everything we...
more »
The first room we were assigned smelled very bad of cigarette smoke. After informing the front desk, we were offered another room. The room was clean and provided everything we needed. There were two of the three lights out in the bathroom over the vanity mirror. Our room wasn't far off the lobby and the noise level was quite loud until around 2:00 am and then started up again around 5:30 am. We also got noise from the nearby elevator. Good thing we didn't plan on using the exercise room as there were several unsupervised small children just running around in it. The breakfast offered the basic items; however, the breakfast preparation and dining areas could be larger as seating was difficult to obtain. The location of the hotel is great - there are many restaurants and stores very close. « less
Read management response to this review.
Management response from Erin Garnick, Manager
Hello FlyEagle,
Thank you so much for reviewing our Hotel. I apologize that one of our Guests refused to adhere to Marriott’s 100% Non Smoking Policy! Our Quiet Hours are 10 PM- 7 AM and we strictly enforce this provided that we know there is a disturbance. We invite you back to give us another try to and show you why we are leaders in the Hospitality Industry!
Kindest Regards,
Erin Garnick
« hide
“This rating could change if we are treated right”
Feb 25, 2013
images99, Plattsburgh, New York | Trip type: Family
Our truck towing our 30ft camping trailer broke down on I 78. The kind guy in the welcome center helped find us a room while we waited for the tow...
more »
Our truck towing our 30ft camping trailer broke down on I 78. The kind guy in the welcome center helped find us a room while we waited for the tow truck. This was the only place he found that would take us and our dog ( $100 charge). We knew we would need 3 or 4 nights. It was late Saturday and no work could be done or rental car found until Monday.When we checked in we told the woman at the desk that we did not know whether we needed 3 or 4 nights. She told us that we just needed to let the desk know by Tuesday morning if we needed the 4th night. Monday we finally got a rental car and the garage first told us the car would be ready midday Tues. and the cost would be $3500 plus tax several hours later he called back to tell us it wouldn't be ready till after 6pm. So we called the desk and told them we would be staying the 4th night. They said they were full up and we would have to leave by noon. Of course by now we were at the end of our rope. My Husband went down to talk to the manager who was busy on the phone and could not talk to him. The man on the desk said he could give us a list of other hotels to call. My husband said that they could call and to have the manager call him when she got off the phone. That was over an hour ago and we have not heard back from them. « less
Read management response to this review.
Management response from Erin Garnick, Front Office Manager
Thank you for taking the time to review our hotel, we really appreciate it! We had been sold out for that particular Tuesday night for the last two weeks, so I'm sorry that having to switch hotels had added to your stress. However, I'm very happy that I was able to find another hotel for you and your husband at a great rate, and one that also accepted your pet. I hope that you enjoyed your stay with us for the few days that you were with us, and I hope you returned home safely.
Looking forward to hosting you again!
Brittany Smith Front Office Manager
« hide
“Smoke smell in "non smoking" hotel? GROSS”
Feb 18, 2013
juliasaurus, Falmouth, MA | Trip type: Friends getaway
I stayed there recently for two nights. Both nights I was woken up several times by a very strong odor of cigarette smoke. It was disgusting! I spoke to the...
more »
I stayed there recently for two nights. Both nights I was woken up several times by a very strong odor of cigarette smoke. It was disgusting! I spoke to the girl at the desk and she said that it is a common occurrence and that they do their best to discourage people from smoking in the rooms. Well, I've stayed at lots of places that claim to be nonsmoking and was never bothered like this! I was on the 4th floor and it smelled like someone was smoking inside of the room...I would not recommend this place because of that. It was overpriced and this was not somewhere I would return.
In addition, the room service did not do a good job between the two days. They came and smoothed the covers out but that was it...no new towels, soap, trash removed...okay, I guess you're trying to go green? « less
Read management response to this review.
Management response from Jaimee Umstattd, General Manager
Hello, I again would like to apologize for the inconsiderate guests that ignored our Smoke Free Policy. We have tried to reinforce that our hotel as a Marriott is definitely Smoke Free by having window clings at every entrance, inserts in our Key Packets alerting guests to the Smoke Free Principle, as well as mentioning the $250 charge associated with violation of the policy it in the GM letter on the room refrigerator and the key packet. We understand that cigarette smoke is extremely invasive. Nearly all public areas including hotel rooms are smoke-free environments which is why there are smoking urns outside of each entrance on the property. It is not a common event for a guest to break this policy so by following several other complaints and observations we were able to track down the guilty party. They since have paid the $250 Smoke Free Environment charge. We perform a special deep clean of a room when it is smoked in. The charge may seem high but it helps compensate for the damages done. I hope you will use the night I reimbursed to give us another chance. Kindest regards, Jaimee Umstattd
« hide
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Details
Check In:
4pm
Check Out:
12pm
Year of Last Renovation:
2009
Floors:
4
Rooms:
86
Corridors:
All Rooms Have Interior Hallways
Non Smoking Rooms:
86
Handicap Rooms:
6
Suites:
86
Room Windows:
Windows Do Open
Cleaning Frequency:
As Needed
Meeting Rooms:
0
Dist. to Food/Bars:
0.3 Mi
Dist. to 24hr Restaurant:
0.3 Mi
Dist. to Nearest Gym:
On-site
Policies / Expenses
Cancellation: 6pm on the day of arrival for individual reservations. Group cancellations follow group agreement policies based on contract.
Nightly Parking:
0
Total Taxes:
10.00%
Total Misc Fees:
$0.00 USD (mandatory resort fees/taxes)
Room Types - Towneplace Suites by Marriott Bethlehem Easton
One Bedroom Suite
One Queen Bed or
One Sleeper Sofa Bed
Complimentary wired and wireless Internet access keeps you connected, and the 37-inch LCD TVs is offered for your entertainment. The private kitchenette is equipped with a refrigerator, a stovetop, and a microwave. You will have access to a shared bathroom, while your room has a sink, complimentary toiletries, and a hair dryer. A desk, complimentary newspapers, and daily housekeeping are among the conveniences offered.
Studio Suite
One King Bed or
One Sleeper Sofa Bed
Complimentary wired and wireless Internet access keeps you connected, and the 37-inch LCD TVs is offered for your entertainment. The private kitchenette is equipped with a refrigerator, a stovetop, and a microwave. You will have access to a shared bathroom, while your room has a sink, complimentary toiletries, and a hair dryer. A desk, complimentary newspapers, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Two Queen Studio
Two Queen Beds or
One Sleeper Sofa Bed
Complimentary wired and wireless Internet access keeps you connected, and the 37-inch LCD TVs is offered for your entertainment. The private kitchenette is equipped with a refrigerator, a stovetop, and a microwave. You will have access to a shared bathroom, while your room has a sink, complimentary toiletries, and a hair dryer. A desk, complimentary newspapers, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Amenities - Towneplace Suites by Marriott Bethlehem Easton
Air conditioning
Alarm clock
Camping or barbeque facilities
Central location
Clothes drying
Complimentary breakfast
Complimentary newspaper
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Electronic key card
Elevator
Express Check-Out
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Internet - ethernet
Internet is Complimentary
Ironing facilities
Jacuzzi
Kitchen facilities
Laundry facilities
Movies in room
Microwave in room
Non-smoking rooms
24 hours opened
Office or business center
Office in room available
Pets allowed
Private bathroom in room
Quiet location
Radio in room
Refrigerator
Self controlled heating/cooling system
Shop
Shower
Swimming pool - indoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Telephone - Free local calls
Television
TV - Free Cable
TV - Free HBO
Travellers cheques accepted
TV room
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Show Pet Policy$100.00 Non Refundable Professional Cleaning Fee
Airport & Shuttle Information - Towneplace Suites by Marriott Bethlehem Easton
Lehigh Valley International Airport, 9 miles from property. Property does not have shuttle availability. Other means of transportation are taxi which starts at $20.00 and up and or rental cars.
Airport Shuttle? Sorry, no airport shuttle available.
Testimonials: Why use Hotel Planner?
"Everything was fantastic -- and I have been telling everyone about your service -- I've been managing travel ball for 7 years and I wish you had been around in the past. I will be telling others about you!" C.H. - South Park, PA
"I think you company is the fastest and most efficient way for the consumer to get the best deal. There are usually at least 15 hotels competing for the reservation so the consumer gets the best price." J.D. - Oklahoma City, OK
Based on 54 traveler reviews 
Value
Rooms
“Absolute worst stay ever in a Marriott.”
“Towneplace Showplace!”
“Adequate”
“Smoke smell in "non smoking" hotel? GROSS”
One Bedroom Suite
Studio Suite
Two Queen Studio