Stayed here one night in June after a trip to Cedar Point. The staff was very nice and even gave my son an entire set of Avengers room keys. It's...
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Stayed here one night in June after a trip to Cedar Point. The staff was very nice and even gave my son an entire set of Avengers room keys. It's little things like that that make a big difference. The room was what would would expect, it was clean but the seemed it could use a remodel. Im glad we stopped here, it was a decent place to sleep and shower, before the long journey home. « less
Read management response to this review.
Management response from Z Paul Reynolds, Guest Relations Manager
Thanks for relating your recent experiences at our hotel. I'm extremely pleased to hear that our staff was attentive to your needs and went "above and beyond" to make the stay special for your son. We hope that you'll choose to stay with us again should future travels bring you our way!
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“Slow, rude, dirty!”
Oct 14, 2012
Shanlyn
It took 20 minutes for the night desk man to check me in after taking 20 minutes with every guest before me.
The room was sufficient for our needs. It...
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It took 20 minutes for the night desk man to check me in after taking 20 minutes with every guest before me.
The room was sufficient for our needs. It had 3 beds, we were traveling with 6 people. But there were sunflower seeds behind the nightstand and dust all over. Just a dingy old MOTEL!
We were under the impression that check out was noon, so at 11:15 I answered the phone and someone says "are you leaving??" I at first assumed it was a friend in another room but no it was the rude lady at the front desk. I said we were told check out was noon but yes we will leave now. She didn't identify herself upon calling or offer one kind phrase (please, thank you....)that is really ignorant and rude. I will NEVER stay here again. I will be complaining to management and also Wyndham hotels. I complained at the desk and said I didn't appreciate that call, you shouldn't be calling guests like that. If we weren't checking in so late, I would never have considered such a crappy motel and have learned my lesson! « less
Read management response to this review.
Management response from Z Paul Reynolds, Guest Relations Manager
Thank you for relating your recent experience at our hotel. I'm glad to hear that the accommodations met your needs but am very disappointed to hear about the negative customer service that you encountered.
Although not evidenced during your stay, quality customer service is one of the foundations of our corporate philosophy. It's one of the areas where an establishment can differentiate itself from its competitors. It appears as if we dropped the ball in your case and for that, I'm extremely sorry.
Your comments will assist us with future customer service training as we continually look for ways to improve all of our services, features, and products. Thank you for taking the time to let us know about your experience and I hope that you give us another opportunity in the future to prove our commitment to continuous improvement!
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overall satisfied with lodging. i wouldnt get the suite again, no coffee pot, outdated fridge and microwave. jacuzzi tub looked like it needed to be cleaned (which i did before...
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overall satisfied with lodging. i wouldnt get the suite again, no coffee pot, outdated fridge and microwave. jacuzzi tub looked like it needed to be cleaned (which i did before getting in) and too small for two people. bed was great. « less
Read management response to this review.
Management response from Z Paul Reynolds, Guest Relations Manager
Thanks for taking the time to review your recent stay at our hotel. Although I'd like EVERYTHING to exceed your expectations, I am glad that, overall, you enjoyed your stay. We use comments such as yours to make continual improvements to our properties--they help us to focus on what is important to guests.
I hope that you'll choose to stay with us again should your travels bring you to our area in the future! Thanks again!
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“Last resort before sleeping in my car”
Aug 23, 2012
nycstripes, New York City, New York | Trip type: Solo travel
I spent one night in this rat trap in July. All I can say was that I am glad my wife didn't have to endure this dump of a hotel...
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I spent one night in this rat trap in July. All I can say was that I am glad my wife didn't have to endure this dump of a hotel with me. I had a cave like room over the office and it was barely useable. Never again. « less
Read management response to this review.
Management response from Z Paul Reynolds, Guest Relations Manager
I am sorry that your experience at our hotel didn't meet your expectations or needs. We continually look for ways to improve our product, our quality, and our customer-service standards. Please try us again in the future and see for yourself that we have a continuous improvement plan in place and that we do all we can, within limited resources, to make improvements as they beccome feasible. Thanks for your feedback!
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“the good, the bad, and the ugly”
Aug 21, 2012
Matthew K, Orlando, Florida, United States | Trip type: Family
The first 3 nights in august we stayed in a room that was terrible. The bathroom was tiny, no wifi, the pool was cloudy, the room door had a 1.5"...
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The first 3 nights in august we stayed in a room that was terrible. The bathroom was tiny, no wifi, the pool was cloudy, the room door had a 1.5" gap under it and was paper thin, the ac unit fan made a terrible noise, and the beds were back breaking. We had such a great time at cedar point we decided to stay one more night. We booked another room in the same hotel but it was in a different building. like night and day. The new room had wifi, comfy beds and a quite ac and looked like it had been cleaned atleast once that week, a huge step up. There was still no juice for breakfast and the pool was still scary, but the room was sleepable. 78 bucks for the first few nights and 50 bucks for the weekday last night. hotels are overpriced and most of the are terrible. If you stay at this one, pray you get a room in the better building. « less
Read management response to this review.
Management response from Z Paul Reynolds, Guest Relations Manager
Thank you for taking the time to rate your recent experience at our hotel. Although, as you mentioned, this property is older, there's no reason why it shouldn't be just as clean and as comfortable as a newer property. It may not have all of the amenities that a newer property has, but it should be relative to the price you paid for your stay. We continue to work with our staff on the high standards we've set for cleanliness and comfort. Your comments provide real-life examples of where we can do better--and for this, I'm grateful. We hope you'll chose to stay with us again in the future and see first-hand our committment to continuous quality improvement!
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Details
Policies / Expenses
Room Types - Sandusky Travelodge
One Double Non Smoking
One Double Bed
Complimentary wireless Internet access keeps you connected, and cable channels with HBO are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include a hair dryer. Air conditioning and a clock radio are among the included amenities. This room is Non-Smoking.
1 King Non Smoking
One King Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels with HBO are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include a hair dryer. Air conditioning and a clock radio are among the included amenities. This room is Non-Smoking.
2 Doubles Non Smoking
Two Double Beds
Complimentary wireless Internet access keeps you connected, and premium TV channels with HBO are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include a hair dryer. Air conditioning and a clock radio are among the included amenities. This room is Non-Smoking.
2 Doubles Smoking
Two Double Beds
Complimentary wireless Internet access keeps you connected, and premium TV channels with HBO are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include a hair dryer. Air conditioning and a clock radio are among the included amenities. This room is Smoking.
One King Bed Non-Smoking with Jetted Tub
One King Bed
Complimentary wireless Internet access keeps you connected, and cable channels with HBO are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include a hair dryer. Air conditioning and a clock radio are among the included amenities. This room is Non-Smoking.
3 Double Beds Non Smoking Room
One Bed or
Two Beds
Complimentary wireless Internet access keeps you connected, and cable channels with HBO are offered for your entertainment. A coffee/tea maker is provided. Bathroom amenities include a hair dryer. Air conditioning and a clock radio are among the included amenities. This room is Non-Smoking.
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Based on 74 traveler reviews 
Value
Cleanliness
“Good last minute hotel.”
“Slow, rude, dirty!”
“cedar proint II”
One Double Non Smoking
2 Doubles Non Smoking